Name: Zurich Marriott Hotel
Address: Neumühlequai 42, Zürich, Switzerland, Zürich, Canton of Zürich, CH
Price range: $370–$1,532 per night
Rating: 8.25

What guests think

At Zurich Marriott Hotel, travelers often highlight a convenient location near Zurich HB and Old Town, while noting variability between renovated, comfortable rooms and older, dated ones, with occasional noise or maintenance issues.

Breakfast is widely praised and many guests like the on-site restaurants and bar, though prices can be high and reservations may be needed. Service generally earns strong reviews, but a minority report billing disputes, check-in problems, or slow follow-through. Overall, you can expect a practical, reliable stay, but room experiences and costs vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurants, a bar and the M Club lounge (for eligible guests) are appreciated. There’s no pool; the gym draws minor criticism, parking is pricey, and occasional renovation or elevator issues are reported.

Related guest reviews

8

VENKATA

Jan 4, 2023

·

Stayed 19,356 nights

everything ok white elephant restaurant doesn't worth for the price we spent

10

Kristin

Jun 13, 2025

·

Stayed 2 nights

We had a wonderful experience-dinner drinks and amenities top notch. Very clean and comfortable and newly remodeled.

10

Sanaz

Dec 28, 2024

·

Stayed 1 night

Excellent hotel. Clean, large bedrooms and bathrooms. Not a long of amnesties. Gym open 9am-9pm which is not very convenient. Only two coffees in the room and not a selections for much else. It is an issue for travellers with jet lag.

8

Christian

Apr 7, 2022

·

Stayed 2 nights

Ich bin bei Reisen nach Zürich immer im Marriott. Der Service ist gut das Frühstück ebenfalls. Was mir bei diesem Aufenthalt besonders aufgefallen ist, dass der Straßenlärm doch sehr im Zimmer ankommt. Ich denke hier liegt es an der Verglasung der Fenster. Der Bau ist auch schon etwas veraltet. Die Betten und Kissen finde ich persönlich sehr bequem. Der Service ist gut und der Fitnessraum hat 24 Stunden geöffnet. Parken im öffentlichen Parkhaus für 39 CHF pro Tag direkt neben dem Hotel.

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10

vahna

Jul 4, 2025

·

Stayed 4 nights

Loved this hotel. Being able to go in the M club room was awesome. The staff were Great the restaurants were Great. The location was great. We walked everywhere. I highly recommend this hotel.

8

Steven

Feb 13, 2023

·

Stayed 1 night

Modern hotel but no pool. A little walk from the centre.

10

Rodolfo

May 2, 2024

·

Stayed 5 nights

The property is expensive, but in many ways worth it. Always a taxi available. Taxi to airport approx $60 (US currency) each way or you can make your way to the train station (10 min walk). The staff is very helpful and welcoming. Marco greeted us and gave us an excellent introduction to the hotel and facilities. Valentina, at the front desk, went above and beyond to make sure we enjoyed our stay. They were both amazing people and made us feel very welcome. Everyone spoke English, among other languages, and was polite. The bar prices were reasonable. The staff there were very friendly. Bad things: The food is very poor in quantity and quality, especially for the prices charged. I am not saying this as an "American who expects large portions". We paid $14 each for 2 soups (one mushroom, one wonton). Both were about 3/4 cup. The mushroom was completely creamed, like Campbells worthy and the wonton was poor watery chicken broth with odd meat filled breadsticks that apparently were the wontons (this is not a dumpling). We also got a chicken Ceasar salad for $28 which is essentially 1 grilled chicken breast and 4 small leaves of lettuce under it. For desert we said well let\'s get the NY Cheesecake. I don\'t know what that was, but cheesecake it was not. More like custard pie. We couldn\'t finish it. Even though everything in Zurich is very expensive, it would be nice to know the hotel was a good option, but it is definitely not. Our total bill for the meal was about $80 US.

8

ARTHUR

Aug 27, 2024

·

Stayed 2 nights

Hotel is extremely clean our room had a beautiful view of the river. There is limited dining at the hotel and it’s someone expensive. The lobby bar is great place to have a drink or light sandwiches very helpful walking distance to get to the old town at least 15 to 20 minutes.

2

claudio

Feb 15, 2026

·

Stayed 1 night

Horrible hotel. Poor service. Old hotel and old rooms. Under renovation with noise, without us being informed in advance. Lifts not working. Very bad experience.

8

Khalil

Jan 6, 2023

·

Stayed 19,358 nights

The only minus was that I was unable to eat at the restaurant, I feel the should be able to provide dining to all guess, otherwise was great.

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms and public areas very clean. A few report issues such as lingering smoke odors, missed housekeeping items, or pests.

Related guest reviews

2

Rylee

Mar 12, 2023

·

Stayed 1 night

you don't clean your rooms - it's disgusting and unsafe.

4

Ivy

Aug 12, 2024

·

Stayed 4 nights

una gigantesca araña en el baño, nos cambiaron de habitacion y otra enorme pero por fuera, con miedo a que entrara. les falta fumigar!

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10

MONSERRAT

Dec 26, 2025

·

Stayed 2 nights

La habitación muy limpia y suficiente espacio

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10

Michel

Jun 13, 2025

·

Stayed 4 nights

Clean, modern, and very comfortable. The staff was welcoming and professional, and the location is perfect—just a short walk from the train station and the city center. No river view from my room, but everything else was excellent. Would definitely stay again!

4

Coral

Mar 14, 2023

·

Stayed 3 nights

We stayed in a suite with club lounge access. The lounge was great and the customer service was good as well. However our room smelled like an ashtray. They masked the smell with spray when we checked in so we did not smell it until an hour later. We contacted the front desk and notified them at which point they sent someone to come spray more which does not solve the problem just masks it for an hour. They then brought a room ventilator which they must use in the restaurant because it immediately made the room smell like food. My family and I suffered from congestion and allergies the entire stay and it was extremely unpleasant considering none of us smoke. Very disappointed that they assigned this room to begin with and even more disappointed that they didn’t care to do anything about it. When I asked if it was a nonsmoking room they said “yes of course and we charge very expensive fee but people still smoke” Would not stay here nor recommend to non smokers.

10

Doly

Aug 29, 2025

·

Stayed 1 night

Great clean and very comfortable room

8

Wilnelia

Jan 4, 2024

·

Stayed 2 nights

Our room was dirty and have pieces of cloths from other guest

8

Nicole

Apr 12, 2024

·

Stayed 4 nights

Room was smelly and could use so restoration. For a 5 star hotel everything should be impecable. Location and customer service were great. Room service menu could be better.

10

Sunny

Sep 20, 2024

·

Stayed 3 nights

Staff is really helpful. Room and cleaniness is v good.

10

Enrique

May 6, 2025

·

Stayed 2 nights

Great location, very clean and comfortable rooms

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from newly renovated, modern and comfortable spaces—some with river views—to older, smaller or dated ones. Noise from neighbors or construction is noted, and occasional maintenance or shower/temperature quirks appear.

Related guest reviews

10

Charlotte

May 23, 2023

·

Stayed 1 night

We stayed in one of the brand new rooms and it was amazing! Spacious with beautiful finishes. The staff were all super nice and helpful. Hotel is conveniently located near the train station and within walking distance to shopping, dining and more.

8

Peter

Aug 24, 2024

·

Stayed 1 night

Considering the rather high price for my single room, I think the standard was not what I expected. The room was small and there was no place to put your suitcase. Also one of the lights was broken, which made it hard to read. Even though there were a few other lights, the overall impression was that the room was too dark. In general, I think the rooms need an upgrade to live up to today’s standard for luxuary hotels.

6

Kristina

Dec 8, 2024

·

Stayed 5 nights

Sure not a 5 star hotel. 3.5 max. Rooms are falling apart. The bathroom door wasn’t closing and we waited for about hour before deciding leaving without anyone showing up and fixing it. For the money we paid I guess it’s okay but only for a shorter stays, not 5 nights or longer like we did. Also if you want a more upscale vibe you definitely need to stay at the Bahnhofstrasse area. If we would’ve paid just 15 hundred more it would’ve been an absolutely different experience!

8

Peter

Sep 14, 2025

·

Stayed 2 nights

Great renovated rooms but noisy. Our next room neighbors woke us up early in the morning just by having conversation and then cleaning crew was loud doing their job. I would say it’s a great hotel but wouldn’t rate them 5 stars.

10

Ricardo

Jul 19, 2023

·

Stayed 2 nights

We had a great stay. Hotel was clean and modern. We stayed during some warm weather and the A/C made it very comfortable. Short walk from Old Town and the train station and right by the river. Continental breakfast was delicious. Had to get used to the handheld shower since it would not stay facing forward on the holder but otherwise everything was great. Would definitely stay there again.

10

Trey

Oct 1, 2025

·

Stayed 2 nights

This was a great location and very walkable to Old Town and across from the Limmat River. We stayed in the renovated part of the hotel and it was lovely. The room was clean and the bathroom floors were heated! The staff was very attentive and the amenities top notch, from the bar to the restaurants

10

María

Nov 24, 2023

·

Great location, comfortable and spacious hotel rooms, great guest service, they help gave us plenty of recommendations and even sold us the public transportation tickets which made it easier for us to move around, they had our room available before the check in time which was a huge plus for us. The breakfast buffet has a lot of variety. In overall we would totally recommend staying here 😄

6

Edgar

Dec 5, 2025

·

Stayed 2 nights

2 nights quick get away trip with my wife. Overall junior suite room was okey. However very old. This is a very old building and needs of remodeling. In fact I was offered a newer suite without any city view. In other words I guess they know this and are working forward to remodeling.

2

claudio

Feb 15, 2026

·

Stayed 1 night

Horrible hotel. Poor service. Old hotel and old rooms. Under renovation with noise, without us being informed in advance. Lifts not working. Very bad experience.

10

Linda Joy

May 10, 2023

·

Stayed 4 nights

This is an excellent property with a perfect location, our room overlooked the river where ducks and swans were swimming. The staff are friendly and efficient. What was especially wonderful was that my birthdate was noted on my passport, and a delicious birthday treat was delivered to my room with a lovely note wishing me a Happy 75th. WOW!!! That has happened once before with another Marriott owned property, the Grand Sheraton in Salzburg, Austria. Marriott properties teach their staff to pay attention to details. Very impressive!!! We ate many meals at the hotel, and the four of us were happy with the selections and quality, as well as, the friendliness of the staff. Thank you Marriott for contributing to making my birthday perfect!

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Service

Service is frequently described as friendly, attentive and professional across front desk, concierge and dining, with helpful touches like umbrellas or river float bags. However, some guests report billing or access disputes, check-in issues, or slow follow-through.

Related guest reviews

10

Alexis John

May 3, 2025

·

Stayed 2 nights

This property is in the perfect location and has a wonderful staff!

10

Jacqueline

Aug 21, 2024

·

Stayed 1 night

The staff at this hotel made the experience incredible. They felt like family and we were sad to part ways with them. The location is amazing. Quick walk from the train station. Right by the river for a swim with the locals! They even provided us with the familiar waterproof bags for floating down the river. Marco the doorman made my young adult kids feel like they were really special! Thank you!

10

DAVID

Apr 18, 2025

·

Stayed 4 nights

We had a great time. The hotel is fabulous and very well located. The best thing was the warmth of its people (special mention to the people of breakfast, the bar and the front desk)

10

Joseph

Aug 7, 2023

·

Stayed 2 nights

Awesome stay at Marriott Zurich. The staff was exceptional and the hotel exceeded my expectations.

10

IOANNIS

Dec 16, 2024

·

Stayed 2 nights

Congratulations to the management for having so well trained staff. Everything was perfectly organized , staff was polite courteous and always going above and beyond their call of duty. Will definitely recommend the hotel and will definitely be back. Thank you all for a job extremely well done.

10

Rodolfo

May 2, 2024

·

Stayed 5 nights

The property is expensive, but in many ways worth it. Always a taxi available. Taxi to airport approx $60 (US currency) each way or you can make your way to the train station (10 min walk). The staff is very helpful and welcoming. Marco greeted us and gave us an excellent introduction to the hotel and facilities. Valentina, at the front desk, went above and beyond to make sure we enjoyed our stay. They were both amazing people and made us feel very welcome. Everyone spoke English, among other languages, and was polite. The bar prices were reasonable. The staff there were very friendly. Bad things: The food is very poor in quantity and quality, especially for the prices charged. I am not saying this as an "American who expects large portions". We paid $14 each for 2 soups (one mushroom, one wonton). Both were about 3/4 cup. The mushroom was completely creamed, like Campbells worthy and the wonton was poor watery chicken broth with odd meat filled breadsticks that apparently were the wontons (this is not a dumpling). We also got a chicken Ceasar salad for $28 which is essentially 1 grilled chicken breast and 4 small leaves of lettuce under it. For desert we said well let\'s get the NY Cheesecake. I don\'t know what that was, but cheesecake it was not. More like custard pie. We couldn\'t finish it. Even though everything in Zurich is very expensive, it would be nice to know the hotel was a good option, but it is definitely not. Our total bill for the meal was about $80 US.

10

Clara

Jun 10, 2025

·

Stayed 2 nights

Excellent service, couldn’t ask for better customer service. I found the staff very professional and always kind, willing to help and answer any questions

10

todd

Jan 10, 2024

·

Stayed 5 nights

The staff was very friendly and accomodating

10

Pramod

Oct 28, 2025

·

Stayed 3 nights

All good at this Hotel. Outstanding staffs in the reception and breakfast area. The rooms were comfortable with both coffee machine and kettle provided. Considerate enough to provide us with umbrella when the rail played spoil sport.The breakfast had a good spread, with a very welcoming Mexian and Asian cuisine. With lake Limmat on the side and other major streets within walkable distance, the location is unbeatable.Overall good stay, will definitely be back.

10

aaron

Oct 10, 2025

·

Stayed 2 nights

The staff was helpful, friendly, responsive and kind.

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Location

Close to Zurich HB, Old Town and the Limmat River, with easy access to tours and transit; many find it walkable and safe. Some note it’s a 10–15 minute walk and nearby construction can detract.

Related guest reviews

10

Marcia

Sep 12, 2025

·

Stayed 2 nights

Well located hotel a short walk from the main train station in Zurich and the old town. The room was comfortable and we enjoyed our stay there. The bed was very comfortable and the finishes were updated. Pleasant stay. The staff was helpful with recommendations and they had umbrellas and ponchos available.

10

Alejandra

Nov 1, 2023

·

Stayed 1 night

We had a wonderful stay. Great location, close to main station and Zurich center. The front desk staff and luggage services were very welcoming and helpful. Breakfast was great as well as the service of the restaurant staff. The safe deposit box in our room got stuck and Natasa at the front desk helped us early in the morning right on time to catch our train.

8

Fabricio

Jan 11, 2026

·

Stayed 3 nights

The hotel is very close to Zurich's central station, has good breakfast, no leisure options, comfortable room, but nothing special. A typical hotel from a very touristy chain. The city is quite uninteresting.

10

Lani

Sep 16, 2025

·

Stayed 5 nights

This hotel is near everything & located in a safe area

10

christopher

Apr 29, 2025

·

Stayed 2 nights

Newly renovated rooms and very friendly staff. Dining options on site and about 15 minutes walk from some of the main sites and shopping that Zurich has to offer

8

Jon

Sep 27, 2025

·

Stayed 3 nights

Excellence service, friendly and welcoming staff. Easy access to Limmat (river) for a summer swim. This Marriot will provide a floating bag with towel when requested should you need to take a swim. A slight drawback is the length walk from Zurich Haufbahnhopf, even though it seems very close on the maps, it's a 10-15min walk, at least it's very direct and straight. Great views.

10

Adam

Oct 17, 2025

·

Stayed 2 nights

Nice and convenient stay, short walking distance from the train station and city center and delicious breakfast! The bread pudding was a surprising breakfast treat.

10

Paul

Mar 4, 2024

·

Stayed 2 nights

Great hotel and staff. Location is in a quieter part of town but very walkable to all parts

10

Yzabel

Dec 5, 2024

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Stayed 4 nights

Excellent location! Walkable to Bus Parking, either you’re going for a day tour or travelling to other Schengen countries- buses are there. It’s also walkable to trams and trains. You can even walk to Zurich Central from the hotel. Amazing views and very nice people in Zurich. It’s good to have breakfast every day at the hotel. Good food, great service!

10

Scott

May 29, 2025

·

Stayed 2 nights

Hotel is convenient to everything. Easy walk to train station and restaurants. Echo restaurant at the hotel was excellent for traditional Swiss cuisine

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Dining

Breakfast is widely praised for quality and variety. Restaurants and the bar are popular with many, though prices are high, seating can book up, and a few found food or breakfast underwhelming.

Related guest reviews

10

PING

Nov 7, 2024

·

Stayed 4 nights

Very enjoyable stay, no complain. The breakfast is very good. Thai restaurant worthwhile to have a try. Only a little expensive.

10

KARLA GABRIELA

Dec 13, 2024

·

Stayed 4 nights

El hotel en general es muy bueno en cuanto a instalaciones y servicio del personal, pero algo que debo destacar es lo delicioso que son sus desayunos

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8

VENKATA

Jan 4, 2023

·

Stayed 19,356 nights

everything ok white elephant restaurant doesn't worth for the price we spent

10

Erick D

Jan 5, 2026

·

Stayed 1 night

Todo perfecto, desayuno buenisimo, ubicación muy buena

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2

POOJA

Jun 11, 2023

·

Wouldn’t recommend. We stayed at the new wing and the description states it is a city view room. However, we were given a room facing a construction site which was unpleasant and noisy. When we reported this to the receptionist we were told that none of the rooms in this new wing have a city view and it is Expedia’s fault for incorrectly advertising it, which was disappointing given we paid a premium for these rooms. None of the parties have taken responsibility or refunded us. The room cleaning was not up to the mark. One towel was provided for 3 people, soap and body lotion not refilled, toilet seat not very clean, flush kept running, baby cot not set up despite reminding multiple times. Not a 5 star in any shape or form. The breakfast was very bad. No fresh juice, and the coffee was from a coffee vending machine, the saltiest omelette possible, barely any vegetarian or vegan options. The white elephant restaurant onsite was the only nice thing about this property. We were charged extra city tax for our infant which on pointing out they said their accounting team will refund the next day, never happened. At checkout they separately added breakfast cost to our bill which was already included in the room price. It took them a while to sort it out and then they charged us for a drink from the mini bar which we did not even touch. Took a lot of unpleasant discussion at checkout. I asked them for a compensation for all the hassle, they gave me a 17 CHF off from 1500 I paid! Joke

8

Ola Kristian

Dec 8, 2025

·

Stayed 3 nights

Very nice hotel, spent 3 days here in december. Very helpful staff, clean and spacious rooms and a wonderful breakfast.

6

Adrian

Jan 8, 2025

·

Stayed 3 nights

Por of the restaurants in the hotel, small so you have to make reservations in advance, the breakfast is good

8

Aishwarya

Jul 22, 2025

·

Stayed 7 nights

IWe could hear the neighbors talk for few nights. Breakfast buffet was ok. Fruits were not fresh.

8

Khalil

Jan 6, 2023

·

Stayed 19,358 nights

The only minus was that I was unable to eat at the restaurant, I feel the should be able to provide dining to all guess, otherwise was great.

10

Scott

May 29, 2025

·

Stayed 2 nights

Hotel is convenient to everything. Easy walk to train station and restaurants. Echo restaurant at the hotel was excellent for traditional Swiss cuisine

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AI-generated summary based on recent guest reviews

Month	Average price
January	$502
February	$434
March	$451
April	$481
May	$589
June	$738
July	$666
August	$587
September	$613
October	$503
November	$451
December	$557

Su	Mo	Tu	We	Th	Fr	Sa
				1 $633	2 $507	3 $592
4 $582	5 $573	6 $1,163	7 $1,163	8 $520	9 $468	10 $468
11 $419	12 $430	13 $489	14 $436	15 $462	16 $370	17 $382
18 $429	19 $401	20 $1,036	21 $544	22 $489	23 $489	24 $373
25 $391	26 $433	27 $642	28 $386	29 $401	30 $382	31 $382

Zurich Marriott Hotel

Prices for Zurich Marriott Hotel

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Twin Beds (Main Building)

Deluxe Room, 2 Twin Beds

Single Room, 1 Queen Bed

Junior Suite, 1 Double Bed

Room, 1 Queen Bed

Deluxe Room, 1 King Bed

Superior Room, 1 King Bed (Main Building)

Club Room, 1 King Bed

Superior Room, 2 Double Beds (North Wing)

Club Room, 2 Twin Beds

Superior Room, 1 King Bed

Club Suite, 1 Bedroom

Club Room, 2 Twin Beds

Club Suite, 1 Double Bed (Panorama Suite)

Club Room, 1 King Bed

Guest reviews of Zurich Marriott Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Zurich Marriott Hotel

Considering this hotel for your Zürich trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $792	22 $894	23 $864	24 $612	25 $633	26 $676
27 $691	28 $1,532	29 $903	30 $1,169