Is parking available at the property?

Self parking is available on-site for a fee of CHF 28 per night, which includes in/out privileges. Parking is limited, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately CHF 20 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for an additional fee; guests should contact the property in advance to arrange this.

Are airport shuttle services available?

A roundtrip airport shuttle is available for a surcharge of CHF 34 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details on specific room accessibility may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Zürich, approximately a 9-minute walk from the Swiss National Museum and 13 minutes by foot from ETH Zurich. It is also 1.1 miles (1.7 km) from Lindenhof and 1.3 miles (2.1 km) from Kunsthaus Zurich.

What are the policies for guests staying with children?

Children are allowed at the property, and children under 12 years of age can stay for free.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CHF 45 per night. Guests should request this in advance, as availability may vary.

EMA House Hotel Suites in Zürich

Average nightly price at EMA House Hotel Suites by month, last 12 months (USD)
Month	Average price
January	$384
February	$381
March	$403
April	$415
May	$512
June	$564
July	$556
August	$508
September	$492
October	$438
November	$391
December	$487

What guests think

Travellers describe EMA House Hotel Suites as a clean, modern, apartment-style stay with very spacious rooms and a convenient setting near Zürich HB and tram links, plus consistently praised in-room breakfast that feels generous and punctual.

Suites are well equipped, often with kitchens and in-unit laundry, and many guests find them quiet with occasional nice views. Service is widely described as professional, kind, and helpful. Common caveats include fees or restrictions to use kitchen equipment, variable air conditioning, strict policies, and occasional issues with parking or laundry. Overall, expect a comfortable, family-friendly apartment hotel with excellent access to the city.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

No on-site gym is noted by some guests. Parking is available but can be hard to locate or may be off-site and paid.

Related guest reviews

10

Sarah A

Aug 27, 2023

·

Stayed 1 night

We stayed one night here and had a positive experience overall. The staff who assisted us upon check in was very helpful and patient while responding to all of our questions. We had a long drive from Adelboden to Zurich and were tired. The staff member gave us time to refresh and then assisted us with restaurant recommendations. We wanted an Italian Resturant and loved our meal at Santa Lucia close by the hotel. Loved that there were enough towels and toiletries for everyone kids included. Breakfast was served on time which worked well for us as we needed to head to airport after. We liked the variety offered. The only issue we had was the difficulty locating the hotel parking which added to the length of our drive. I would recommend that travelers request this information in advance - the staff were helpful and responded to us immediately and guided us before then we had made more than one round to try and locate the parking. Loved that they had a bag weight device which saved us the hassle of having to check this at the airport.

6

Addie

Oct 22, 2023

·

Stayed 2 nights

hotel is very bare bones for 4 star. it’s unclear to me why it’s considered 4 stars. the apartment suites kitchen is entirely locked down, you don’t even have access to a bottle opener- all drawers are locked- just the sink and coffee pot is free. . if you want to use the kitchen it’s an additional fee each night, there is also no gym at the hotel with the closest one being a 15min walk away and the pass when i tried to use it was expired, and parking is off site, also cost 30$ a night and is a walk away. The rooms are fine but very bare bones and does not warrant the high price (agoda is just down the street, half the price and way more included). The wifi is so slow it’s not useable. At some point i gave up and bought more data.. I’ve stayed at many hotels in the 4-5 star range in zurich and likely would not return unless it was half the current nightly rate. by the time you pay for parking, gym, breakfast and kitchen you can stay somewhere like the renaissance for cheaper and get all the amenities in house.

10

Lisa

Jun 3, 2025

·

Stayed 3 nights

I loved the large, modern apartments, a bit away from the city. I wish they had a gym on site.

10

James

Apr 6, 2024

·

Stayed 7 nights

Truly wonderful location! Great to have a tram stop right in front, but also was an easy and beautiful walk over the footbridge crossing the Limmat and through the Platzspitz park to the Hauptbahnhof. The views of the Limmat and the industrial quarter all the way to Uetilberg from our 6th floor windows were really stellar! We liked being able to open the big window for some fresh Spring air! The kitchen was great, with it's Keurig, good refrigerator, and dishwasher. And, we were thankful to have a washer/dryer (even though it was a bit frustrating when it refused to open at the end of the cycles, which took a really long time too). All of the staff (housekeeping and front desk) were super nice and accommodating! The whole apartment felt very luxurious and everyone concluded that it really was a perfect choice for our stay in Zürich. Thank you so much! We will be back.

10

Murat

Mar 10, 2025

·

Stayed 2 nights

Große und gut ausgestattete „Zimmer“. Die Lage des Hotels ist gut, man ist in ca. 20 min (zu Fuß) im Zentrum, oder kann die Straßenbahn nehmen, welche direkt vor der Tür hält. Beim Frühstück gibt es nichts zu meckern, perfekt um in den Tag zu starten. Wenn man mit dem Auto anreist, kann man unterhalb des Gebäudes (Parkhaus) parken. Im großen und Ganzen kann ich das Hotel nur empfehlen und ich würde wieder hier ein Zimmer buchen.

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10

Jean

Jul 12, 2022

·

Stayed 4 nights

Estadia Otima, excelente Localização, estao de parabéns pela Limpeza, organização, só faltou um restaurante no hotel, muito bom.

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2

Julie

Nov 22, 2023

·

Stayed 1 night

We choose this hotel due to in room Laundry facility which was broken on our visit when asked for help at the front desk they provided none we had take our wet laundry with us to our next destination

10

Zailani

Jun 4, 2023

·

Stayed 5 nights

Convenient, Good if the lobby have some vending machine

8

patricia

Sep 7, 2024

·

Stayed 5 nights

Apartment hotel clean excellent help at front desk . Washer and dryer on site which helps when traveling 15 min walk to main train station and Tram stop in front of hotel

10

Nicholas

Aug 16, 2024

·

Stayed 3 nights

Great size room, staff were amazing!! Awesome location to the train station, which made exploring Switzerland fantastic! Part of the reason we stayed was for the washer/dryer. Unfortunately the dryer took hours to dry clothes. Other than that, would absolutely stay here again!!

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Cleanliness

Reviews consistently praise very clean rooms and well-kept spaces; housekeeping earns positive mentions.

Related guest reviews

8

Ann

Sep 18, 2025

·

Stayed 4 nights

We stayed at EMA hotels during the last few days of our trip. The front desk was professional and courteous. The in-room breakfast was prompt and delicious. Rooms were clean, quiet, and incredibly spacious. The in-unit washer/dryer worked surprisingly very well and the all-in-one function was quite convenient if you’re on the go. Bring your own detergent if you expect to have a lot of laundry. They provide a small complimentary pack of detergent for the first wash. The bus stop is located just around the corner and only two stops away from Zurich HB train station. The only quirk was the bathroom as the walls and door were frosted glass. Ok for couples I assume, but for siblings it was a bit awkward. The AC worked well and was mostly silent. House keeping comes around 10-10:30am so if you’re still eating breakfast they’ll ring the doorbell to ask if you need cleaning.

10

Daniela

Jun 20, 2025

·

Stayed 4 nights

Sehr nettes Personal, sehr saubere Zimmer mit gut ausgestatteter Küche. Gleich neben dem Hotel ist eine Tram, die direkt in die Innenstadt führt. Der Blick auf die Limmat ist toll.

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10

Steve

Jul 9, 2024

·

Stayed 2 nights

Clean and spacious room, very friendly staff

10

Peter

Dec 25, 2025

·

Stayed 2 nights

Really nice space and staff. Room was well equipped and clean.

10

RICHA

Sep 8, 2025

·

Stayed 4 nights

Everything was good , cleanliness was excellent !! Staff was polite !! I loved my stay

10

Sarah

Nov 24, 2024

·

Stayed 2 nights

Large spacious clean rooms

10

Irene

Sep 19, 2025

·

Stayed 1 night

Clean room, friendly staff, walkable.

10

Wai

Sep 11, 2024

·

Stayed 2 nights

EMA house hotel is a very clean and located in a convenient area. The staffs are very friendly.

6

Hind

Feb 28, 2025

·

Stayed 2 nights

Check in with Sean who was very nice and welcoming. Lobby is a small seating area but it is modern clean and nicely designed. Room in the 5th floor was ready when we arrived since we utilized the online check in facility two days ago specifying our needs and arrival time. Room was nicely equipped with enough towels and bathrobes. It was clean and new. Bed was little rough Good sound proofing from outside and 10 min walk to the main train station and 7 mins to the tours bus station. 15-20 min to old town. The suites is basic and good for long time stay. Check out chantell who was very nice

10

Samir

Feb 19, 2025

·

Stayed 4 nights

Really enjoyed our stay here. Spacious and clean. Staff really friendly and helpful. Good location from bus station, train station and into the main centre.

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Rooms

Large, modern, apartment-style suites with kitchens and in-unit washer/dryers; generally quiet, with some rooms offering pleasant views. Drawbacks mentioned are extra fees or locks on kitchen equipment and occasionally uneven or weak air conditioning.

Related guest reviews

8

Ann

Sep 18, 2025

·

Stayed 4 nights

We stayed at EMA hotels during the last few days of our trip. The front desk was professional and courteous. The in-room breakfast was prompt and delicious. Rooms were clean, quiet, and incredibly spacious. The in-unit washer/dryer worked surprisingly very well and the all-in-one function was quite convenient if you’re on the go. Bring your own detergent if you expect to have a lot of laundry. They provide a small complimentary pack of detergent for the first wash. The bus stop is located just around the corner and only two stops away from Zurich HB train station. The only quirk was the bathroom as the walls and door were frosted glass. Ok for couples I assume, but for siblings it was a bit awkward. The AC worked well and was mostly silent. House keeping comes around 10-10:30am so if you’re still eating breakfast they’ll ring the doorbell to ask if you need cleaning.

8

Terence

Aug 27, 2025

·

Stayed 2 nights

Kitchen use is extra $. Detergent costs $. Luckily, no charge for using the adapter. Check out time is very strict: only gave us 10 min late check out time.

10

simon

Jul 11, 2025

·

Stayed 2 nights

The suite was large, modern and very comfortable. It was next to a tram stop that went to the main station and the centre of town. Also very close to the river and the swimming area. The beds were comfortable. Overall a great option in Zurich.

6

DESIREE

Jul 6, 2025

·

Stayed 2 nights

New, very nice but AC does not cool appropriately. Only the master bed & living area had AC. The 2nd bedroom had no AC, front desk brought a fan. It was very hot in June. Prepare to be hot

10

DeAnne

Feb 7, 2024

·

Stayed 2 nights

A lovely spot for our two day stay in Zurich! Great proximity to plenty of restaurants, right on the river with a tram stop directly across the street. And I loved having a washed/dryer in the room! One thing that surprised us was the extra charge to ‘unlock’ the kitchen. When I booked the room, there were photos showing a full kitchen. We were looking forward to this after spending eight days at a small boutique hotel without such amenities. At the room rate paid, access to the kitchen should have been provided or at least clarified more directly in the booking details.

10

James

Apr 6, 2024

·

Stayed 7 nights

Truly wonderful location! Great to have a tram stop right in front, but also was an easy and beautiful walk over the footbridge crossing the Limmat and through the Platzspitz park to the Hauptbahnhof. The views of the Limmat and the industrial quarter all the way to Uetilberg from our 6th floor windows were really stellar! We liked being able to open the big window for some fresh Spring air! The kitchen was great, with it's Keurig, good refrigerator, and dishwasher. And, we were thankful to have a washer/dryer (even though it was a bit frustrating when it refused to open at the end of the cycles, which took a really long time too). All of the staff (housekeeping and front desk) were super nice and accommodating! The whole apartment felt very luxurious and everyone concluded that it really was a perfect choice for our stay in Zürich. Thank you so much! We will be back.

10

Reimundo

Jan 4, 2025

·

We stayed in a two bedroom suite with kitchen. Great space with TV in living room, 3 beds and 1.5 bathrooms. Washing machine was also helpful. Beds were comfortable and pillows were fluffy. Nice view from living room windows overlooking Zurich. Convenient access to trams outside front door. Close to main Zurich train station. Recommended.

10

Susan

Dec 18, 2025

·

Stayed 1 night

Great location, very friendly, helpful staff and the most comfortable bed and room we’ve ever stayed in. We were pleasantly surprised when we saw our room with a view of the city below. The breakfast service and selection was fantastic. We wished the 5 other hotels we stayed at on our trip were as great as EMA! EMA is a hidden gem!

10

Martin

Aug 14, 2024

·

Stayed 2 nights

Modern clean spacious apartment. Very dark inside but comfortable. Good for sleeping (with fans, no a/c).

10

Nicholas

Aug 16, 2024

·

Stayed 3 nights

Great size room, staff were amazing!! Awesome location to the train station, which made exploring Switzerland fantastic! Part of the reason we stayed was for the washer/dryer. Unfortunately the dryer took hours to dry clothes. Other than that, would absolutely stay here again!!

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Service

Staff are widely described as friendly, professional, and accommodating, with efficient check-in and responsive help. A few guests mention strict policies or limited support at night.

Related guest reviews

8

Ann

Sep 18, 2025

·

Stayed 4 nights

We stayed at EMA hotels during the last few days of our trip. The front desk was professional and courteous. The in-room breakfast was prompt and delicious. Rooms were clean, quiet, and incredibly spacious. The in-unit washer/dryer worked surprisingly very well and the all-in-one function was quite convenient if you’re on the go. Bring your own detergent if you expect to have a lot of laundry. They provide a small complimentary pack of detergent for the first wash. The bus stop is located just around the corner and only two stops away from Zurich HB train station. The only quirk was the bathroom as the walls and door were frosted glass. Ok for couples I assume, but for siblings it was a bit awkward. The AC worked well and was mostly silent. House keeping comes around 10-10:30am so if you’re still eating breakfast they’ll ring the doorbell to ask if you need cleaning.

10

Ameer

Jan 12, 2024

·

Stayed 1 night

Very comfortable, convenient to everything, and best of all, the people at the front desk made us feel completely at home and helped us with a number of small requests. Best check-in ever. Room was great too!

10

Sarah A

Aug 27, 2023

·

Stayed 1 night

We stayed one night here and had a positive experience overall. The staff who assisted us upon check in was very helpful and patient while responding to all of our questions. We had a long drive from Adelboden to Zurich and were tired. The staff member gave us time to refresh and then assisted us with restaurant recommendations. We wanted an Italian Resturant and loved our meal at Santa Lucia close by the hotel. Loved that there were enough towels and toiletries for everyone kids included. Breakfast was served on time which worked well for us as we needed to head to airport after. We liked the variety offered. The only issue we had was the difficulty locating the hotel parking which added to the length of our drive. I would recommend that travelers request this information in advance - the staff were helpful and responded to us immediately and guided us before then we had made more than one round to try and locate the parking. Loved that they had a bag weight device which saved us the hassle of having to check this at the airport.

10

Anurupa

Aug 6, 2025

·

Stayed 3 nights

I had a wonderful stay at EMA hotel during my visit to Zurich, but what truly made it unforgettable was the thoughtful surprise I received on my birthday. Walking into my room to find a personalized birthday card and a bottle of champagne waiting for me was incredibly touching. It’s rare to find a place that pays such close attention to the little details, and this gesture made me feel truly special and celebrated. The hospitality, comfort, and kindness of the staff turned a great stay into an exceptional one. Highly recommended!

8

Heng

Mar 18, 2023

·

Stayed 2 nights

The receptionists are efficient. They followed up on your request by calling you outside its country to ensure your request are met.

10

Priyanka

May 3, 2025

·

Stayed 2 nights

A really lovely place to stay and very friendly staff. Excellent breakfast spread as well!

10

Nicholas

Nov 5, 2024

·

Stayed 1 night

The staff was incredibly helpful and friendly. They gave good suggestions on where to eat and walk around.

10

Justin

Oct 13, 2025

·

Stayed 8 nights

Excellent staff, extremely professional and accommodating.

2

Julie

Nov 22, 2023

·

Stayed 1 night

We choose this hotel due to in room Laundry facility which was broken on our visit when asked for help at the front desk they provided none we had take our wet laundry with us to our next destination

8

Mary

Nov 30, 2024

·

Stayed 2 nights

Room was very nice and spacious but finding it was a nightmare as we walked from the train station. Had we ignored Google maps and crossed the river at the station but we went through the park and approached from the back. Staff was helpful but not present overnight. Breakfast is served in the room. Two good restaurants nearby.

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Location

Convenient for public transport with a tram stop at the door and a short walk to Zürich HB and Old Town; generally quiet by the river. Good base for getting around the city.

Related guest reviews

10

Yidong

Aug 15, 2025

·

Stayed 2 nights

The location is very convenient.

10

Rochelle

Nov 26, 2024

·

Stayed 5 nights

Generous breakfast. Clean and spacious room. Tram stop right across from the hotel.

10

darwin

Feb 18, 2025

·

Stayed 3 nights

Second stay here. Love the staff and location. Very easy transportation nearby

10

simon

Jul 11, 2025

·

Stayed 2 nights

The suite was large, modern and very comfortable. It was next to a tram stop that went to the main station and the centre of town. Also very close to the river and the swimming area. The beds were comfortable. Overall a great option in Zurich.

10

James

Apr 6, 2024

·

Stayed 7 nights

Truly wonderful location! Great to have a tram stop right in front, but also was an easy and beautiful walk over the footbridge crossing the Limmat and through the Platzspitz park to the Hauptbahnhof. The views of the Limmat and the industrial quarter all the way to Uetilberg from our 6th floor windows were really stellar! We liked being able to open the big window for some fresh Spring air! The kitchen was great, with it's Keurig, good refrigerator, and dishwasher. And, we were thankful to have a washer/dryer (even though it was a bit frustrating when it refused to open at the end of the cycles, which took a really long time too). All of the staff (housekeeping and front desk) were super nice and accommodating! The whole apartment felt very luxurious and everyone concluded that it really was a perfect choice for our stay in Zürich. Thank you so much! We will be back.

10

Benjamin

Mar 28, 2025

·

Stayed 2 nights

Lots of space. Clean. Great location in Zurich's Old Town.

10

Mona

Dec 30, 2024

·

Stayed 3 nights

Very well furnished and equipped. Very convenient with the tram station right infront of the door. Walking distance to the city.

10

Mayurkumar

Oct 2, 2025

·

Stayed 7 nights

Very good transportation near Zurich HB and airport food availability just in 5 minutes lots options

10

Samir

Feb 19, 2025

·

Stayed 4 nights

Really enjoyed our stay here. Spacious and clean. Staff really friendly and helpful. Good location from bus station, train station and into the main centre.

10

Dilys

Dec 28, 2025

·

Stayed 1 night

Convenient. About 8 mins walk to Zurich hb. Quiet and away from the crowds. Bteafast served in room.

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Dining

Breakfast served in the room is frequently praised for quality, variety, and punctual delivery.

Related guest reviews

8

Ann

Sep 18, 2025

·

Stayed 4 nights

We stayed at EMA hotels during the last few days of our trip. The front desk was professional and courteous. The in-room breakfast was prompt and delicious. Rooms were clean, quiet, and incredibly spacious. The in-unit washer/dryer worked surprisingly very well and the all-in-one function was quite convenient if you’re on the go. Bring your own detergent if you expect to have a lot of laundry. They provide a small complimentary pack of detergent for the first wash. The bus stop is located just around the corner and only two stops away from Zurich HB train station. The only quirk was the bathroom as the walls and door were frosted glass. Ok for couples I assume, but for siblings it was a bit awkward. The AC worked well and was mostly silent. House keeping comes around 10-10:30am so if you’re still eating breakfast they’ll ring the doorbell to ask if you need cleaning.

10

Rochelle

Nov 26, 2024

·

Stayed 5 nights

Generous breakfast. Clean and spacious room. Tram stop right across from the hotel.

10

Sebastian

Dec 4, 2023

·

Stayed 2 nights

The room was large and well appointed. We had a 2 bedroom, 1.5 bath room and it was beautifully decorated , with many little welcoming touches. We ordered breakfast to the room and it was delicious and right on time. Very close to the train station and the beautiful river is in walking distance. Highly recommend this location!

10

Heather

Jan 28, 2024

·

Stayed 3 nights

We had a very nice stay! Large spacious rooms, comfy beds, yummy breakfast and delightful staff :-)

10

Priyanka

May 3, 2025

·

Stayed 2 nights

A really lovely place to stay and very friendly staff. Excellent breakfast spread as well!

10

Kimberly

Sep 16, 2024

·

Stayed 3 nights

Fabulous. Good location, easy walk to tram or train station. Comfortable room, very comfy pillows, quiet room. Extremely pleased with the in-room breakfast each morning, plenty of food and variety. Fabulous service from every staff member. Great pizza across the street. Highly recommend.

10

Kyle

Sep 29, 2025

·

Stayed 1 night

What a perfect experience! Everything was modern, clean, felt new, spacious. Service was amazing, very accomodating. Wonderful room service breakfast that was included in our room rate and well worth it. Would stay here again in a heartbeat next time in zurich. Rarely do i give a hotel a perfect review but Ema deserves it.

10

Susan

Dec 18, 2025

·

Stayed 1 night

Great location, very friendly, helpful staff and the most comfortable bed and room we’ve ever stayed in. We were pleasantly surprised when we saw our room with a view of the city below. The breakfast service and selection was fantastic. We wished the 5 other hotels we stayed at on our trip were as great as EMA! EMA is a hidden gem!

10

MARA CRISTINA SILVA DA

Jan 12, 2026

·

Stayed 2 nights

A equipe muito simpática e o apartamento amplo e muito bem decorado! O café da manhã servido no quarto é um ponto forte!

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10

Tian

Dec 30, 2025

·

Stayed 2 nights

Wonderful service, in room breakfast. We totally enjoyed staying in the hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $364	14 $371
15 $323	16 $417	17 $340	18 $347	19 $353	20 $393	21 $375
22 $337	23 $387	24 $414	25 $471	26 $386	27 $389	28 $363
29 $343	30 $387

Su	Mo	Tu	We	Th	Fr	Sa
		1 $419	2 $413	3 $413	4 $441	5 $526
6 $477	7 $431	8 $426	9 $465	10 $597	11 $550	12 $598
13 $461	14 $576	15 $598	16 $475	17 $475	18	19 $457
20	21	22 $467	23 $471	24 $550	25 $478	26 $555
27 $611	28 $477	29 $548	30 $539	31 $589

EMA House Hotel Suites

Prices for EMA House Hotel Suites

Monthly average prices

About this property

Location

Room options

Executive Suite 1 Bedroom

Junior Suite

Superior Suite, 1 Bedroom, Kitchen

Executive Suite 2 Bedrooms

Superior Suite, 2 Bedrooms, Kitchen

Guest reviews of EMA House Hotel Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about EMA House Hotel Suites

Prices for upcoming dates