What type of breakfast is offered and what are the serving hours?

Buffet breakfast is available for a fee of approximately CHF 20.00 per person.

Does the hotel allow pets?

The property allows pets in specific rooms only, with a maximum fee of CHF 12 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early check-in is available for a fee of CHF 50, subject to availability.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Zürich, a 2-minute drive from Bahnhofstrasse and 6 minutes from Letzigrund Stadium. It is 2.7 mi (4.3 km) from Zoo Zurich and 4.7 mi (7.6 km) from Lindt & Sprüngli Chocolateria.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 6 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Swiss Chocolate by Fassbind Zurich Hotel

Average nightly price at Swiss Chocolate by Fassbind Zurich by month, last 12 months (USD)
Month	Average price
January	$190
February	$186
March	$190
April	$195
May	$324
June	$317
July	$257
August	$240
September	$312
October	$242
November	$220
December	$278

What guests think

Across many reviews, Swiss Chocolate by Fassbind Zurich is praised for its central, walkable location and playful chocolate theme, while feedback frequently notes compact rooms, tiny bathrooms, and limited common areas that feel tight during busy times.

Cleanliness is generally strong, though a few guests reported housekeeping lapses or minor maintenance issues. Comfort varies: air conditioning or cooling can be weak or not user-controlled, and opening windows may bring street noise. Service skews friendly and efficient, but several reviews cite unhelpful responses and occasional rudeness. Overall, it suits travelers seeking a straightforward stay with a playful theme.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: a chocolate fountain is a notable touch, rooms commonly include a kettle and fridge, and common areas and the elevator are small with some step-only access noted.

Related guest reviews

4

Jeoly

Jun 25, 2024

·

Stayed 1 night

This place was at a good location. However, our AC wasn't working during the night and it was very hot. The lobby is very tight and doesn't have much space.

8

Peter

May 23, 2023

·

Stayed 3 nights

The lobby is very small. Did not take breakfast offer (CHF22 a person a day) and glad we didn't. We saw that it was only a small sampling of cold cuts, breads, cereal and some coffee; certainly not worth what they were asking. There is no ramp to facilitate rolling luggage; one has to negotiate several steps by the front door which is also large, heavy making arriving departing customers struggle. The staff though were incredibly nice and pleasant with warm smiles and greeted us every time we walked by. Elevators in these old buildings are typically small; this one was no exception, though it was entirely made of glass walls so remained quite nice looking as the floors passing by while riding it. I didn't care for the dark scheme of wall paint and the large black and white portraits of old dead historic figures gave a feeling of creepiness. We stayed in room 505 (there were eleven rooms on our floor) with enough space for 3. The room was painted yellow with a wild flower print scheme. The shower was a glass wall enclosed tub without safety rails so it would be dangerous for seniors. The fridge and air conditioning didn't really cool, and there was no mini bar in the room. Bathroom was not well lit and lights in the room were positioned too low, making it hard to view anything. The bedside cabinets were made to look like stacked pieces of chocolate but didn't offer any drawers and were about as useful as treestumps. Great location but I doubt I would choose it again.

10

Hailey

Mar 19, 2025

·

Stayed 1 night

There is a delicious chocolate fountain in the lobby and it was nice to have a fridge and a safe in the room

10

Cecilia

Jan 12, 2024

·

Stayed 2 nights

Wonderful stay! Very clean, modern, and convenient location to restaurants, shops, and transportation. Starbucks is just a few steps away. Sam was very welcoming and was very kind to let me check in early at no cost. Thank you Sam! The chocolate fountain at the reception is a nice touch!

10

LINA

Jan 19, 2025

·

Stayed 1 night

The welcome I got at the Reception was particularly exceptional. Stayed there the second time, and discovered that it used to be a cinema theatre! The hall's still there, being used as the luggage storage... Great place and the chocolate fountain and the chocolate-themed design are special features :)

4

Bouillanne

Jul 4, 2024

·

Stayed 5 nights

Reception terrible steps in the room outside steps Noisy hotel lift doesn't work for 3 days breakfast poor

8

Christina

Feb 17, 2025

·

Stayed 2 nights

Das Hotelzimmer bietet neben dem Bett auch einen Sessel und einen Stuhl als Sitzmöglichkeit. Der Raum war sehr eng weshalb man etwas gequetscht vor dem Schreibtisch saß. Auch das Badezimmer ist nichts für fülligere Personen, da es ziemlich eng geschnitten ist. Das Hotelzimmer verfügt über einen funktionierenden Kühlschrank und bietet eine kleine Kaffee und Teeauswahl. Das Frühstück ist in Ordnung. Es gab verschiedene Käsesorten, mehrere Sorten Konfitüre, eine kleine Wurstauswahl. Es gab viele Toppings fürs Müsli und auf Nachfrage habe ich eine Alternative zu Milch erhalten. Der Schokobrunnen im Eingangsbereich/Frühstücksberch läuft den ganzen Tag. Das Hotel zieht das Motto Schokolade komplett durch, was sehr cool ist.

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10

Andrea

May 29, 2023

·

Stayed 2 nights

This hotel is centrally located with easy access to nearby waterways, train connections, and main train station. The facilities are modern and clean. All necessary amenities are available including in-room refrigerator, kettle, and etc.

4

Elena

Oct 28, 2024

·

Stayed 6 nights

It was pretty horrible!!! The reception area was so small a dthe elevator so small, my scooter wouldnot fit. I had tl stay at another hotel further from the train station. They also had steps to get i to reception. Not mentioned on the reservation and not good for disabled people.

8

Thepayut

Jul 24, 2023

·

Stayed 2 nights

small but fine, its only 3 stars hotel, i didn’t expect too much, but in the room of this hotel is better than 3 stars. it has everything like 5 stars in the room. Iron, ironing board, water boiler, safe box, wall usb charger, hair dryer. only one problem in the room was the drain in shower room. the most disruption is breakfast room.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and public areas are generally clean and well kept, with many praising overall upkeep; a few guests reported lapses like leftover towels or minor maintenance issues.

Related guest reviews

10

Thais

Jan 20, 2025

·

Stayed 1 night

Segunda vez aqui, hotel super perto da estação de Zurich o que ajuda muito sempre que precisamos de um dia na cidade pra depois partir pra alguma estação de ski - o hotel tem excelente custo benefício - super limpinho…

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8

Milan

Apr 26, 2024

·

Stayed 1 night

Very solid hotel, clean and great location. Beds are comfortable as well and the property overall is in great condition, looks relatively new. My only complaint, a small one, would be more lighting in the bathroom. It’s kinda dim in there. Otherwise, great place for the rate.

8

Cilla

Sep 10, 2023

·

Stayed 3 nights

We stayed 3 nights in Zurich. The location is great, 5 mins walk from the rail station and the many highlights of the city. The check in was very friendly and efficient. The room was clean and comfortable although slightly on the small side. The next day we enquired about the lake cruise and the receptionist (Catia?) was very helpful, always cheerful. We had a very pleasant stay, the chocolate fountain was a bonus :)

10

Cecilia

Jan 12, 2024

·

Stayed 2 nights

Wonderful stay! Very clean, modern, and convenient location to restaurants, shops, and transportation. Starbucks is just a few steps away. Sam was very welcoming and was very kind to let me check in early at no cost. Thank you Sam! The chocolate fountain at the reception is a nice touch!

10

Wing Man

Dec 9, 2022

·

Stayed 2 nights

Clean, nice and helpful front desk, wonderful location

8

Stephen

Apr 30, 2023

·

Stayed 2 nights

This is a very nice property with a great location, located in the Old City. It is a short walk to the rail station. The room is clean and very functional without a lot of space. The check in/check out process was efficient and professional. I feel like the property is a good value and would not hesitate to stay again.

10

Bruno

Jan 4, 2023

·

Stayed 1 night

Bom hotel, boa localização. Quarto não é muito grande, mas é confortável.

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10

Estefania

Apr 22, 2025

·

Stayed 1 night

J'ai passé une nuit pour un voyage d'affaires. La chambre est petite mais propre et confortable. Les personnes à l'accueil sont très serviables et agréables. Le petit déjeuner est ok pour le prix.

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8

Alexander

Jul 4, 2023

·

Stayed 1 night

Our stay in your hotel is memorable because of the courteous , and friendly receptionists . The service is excellent. Our daughter is very much delighted of the choco fountain that greeted us upon arrival. Our stay is almost perfect except that there were still used towels in the bathroom from the previous guests. The room is not well cleaned especially the bathroom floor and the lamps on the bedside. We hope the housekeeping area will improve their standard and not overlook the cleanliness. Nevertheless, our stay was memorable and we‘re looking forward to come back again. Thank you Swiss Chocolate Hotel.

10

Andrea

May 29, 2023

·

Stayed 2 nights

This hotel is centrally located with easy access to nearby waterways, train connections, and main train station. The facilities are modern and clean. All necessary amenities are available including in-room refrigerator, kettle, and etc.

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Rooms

Rooms are compact with very small bathrooms and showers; storage and desk space are tight. Cooling or AC is frequently weak or not user-controlled, and street noise can intrude if windows are opened.

Related guest reviews

2

Sveinn Runar

May 15, 2024

·

Stayed 2 nights

Lítil herbergi, mjög lítið baðherbergi, gat varla farið í sturtu þar sem hún er svo litil. Eina jákvæða er staðsetningin. Mæli alls ekki með þessu hóteli.

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6

Anders

Jun 23, 2025

·

Stayed 4 nights

The bed did not suit me at all. They have opted for single simple mattresses instead of proper beds. The first night I slept very badly.

6

Roland

Jun 6, 2025

·

Stayed 2 nights

Good location, clean. But The room was very tiny. It was supposed to be a business room, but you could pull the chair away from the desk and sit on it as the bed is so close. The desk is so narrow that the laptop doesn't fit on it. No Aircon, the fan hardly works. The bathroom is so small your feet are in the shower when you are on the toilet.

6

Roberto

Jun 11, 2024

·

Stayed 1 night

Bathroom extra small Elevator extra small Lobby extra small Price extra large

6

Nicolas

Nov 12, 2024

·

Stayed 4 nights

It is a good budget friendly hotel in a great location near the Zurich HB, shops and restaurants. The bed was ok. The shower was the smallest i have ever used. I am 5'9" , 175# and it was really tight. If i dropped the soap i couldn't pick it up, there was simply no room. I don't know if i was the lucky one or if the other rooms also have tiny showers.

8

Joanne

May 7, 2023

·

Stayed 1 night

Clean ideally located property. Rooms were small as expected as were the bathrooms. Busy area so noisy with the window open.

8

Christina

Feb 17, 2025

·

Stayed 2 nights

Das Hotelzimmer bietet neben dem Bett auch einen Sessel und einen Stuhl als Sitzmöglichkeit. Der Raum war sehr eng weshalb man etwas gequetscht vor dem Schreibtisch saß. Auch das Badezimmer ist nichts für fülligere Personen, da es ziemlich eng geschnitten ist. Das Hotelzimmer verfügt über einen funktionierenden Kühlschrank und bietet eine kleine Kaffee und Teeauswahl. Das Frühstück ist in Ordnung. Es gab verschiedene Käsesorten, mehrere Sorten Konfitüre, eine kleine Wurstauswahl. Es gab viele Toppings fürs Müsli und auf Nachfrage habe ich eine Alternative zu Milch erhalten. Der Schokobrunnen im Eingangsbereich/Frühstücksberch läuft den ganzen Tag. Das Hotel zieht das Motto Schokolade komplett durch, was sehr cool ist.

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6

Márcio

Apr 22, 2024

·

Stayed 1 night

O hotel é muito bem localizado, mas o quarto muito pequeno e nossa cama estava quebrada

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8

Duane

Jul 11, 2023

·

Stayed 4 nights

Very small room. Bed is wedged against the wall. I couldn’t ipen my suitcase fully and use the desk. Windows open to next door neighbors. Clean and will get you by..

6

Jonathan

Oct 19, 2023

·

Stayed 2 nights

The business room was really small

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Service

Many guests found staff friendly, accommodating, and check-in/out efficient. However, several reviews mention unhelpful or rude interactions and poor responses to issues such as faulty air conditioning.

Related guest reviews

8

Mike

Feb 26, 2025

·

Stayed 3 nights

We really enjoyed our stay. Location is fantastic. Staff were friendly and helpful. Check-in was easy. The room was very clean. My only suggestions would be to provide some drawer space (for example, a working night table rather than the decorative one) and have firmer pillows available.

4

Liping

May 2, 2025

·

Stayed 2 nights

poor service

10

Darin

Mar 4, 2025

·

Stayed 2 nights

Great Location, numerous eating options right in the heart of old town and less than a 10 minute walk to the Banhof! Very safe area as well. Room was clean, European spartan, but everything you need. Check-In/Check-Out was very simple.

4

SHIVU

Jul 9, 2024

·

Stayed 2 nights

Close to Zurich main station and in a good location otherwise rooms are small and staff was terrible. AC was not working.Would not stay there again especially for the price paid.

10

Cecilia

Jan 12, 2024

·

Stayed 2 nights

Wonderful stay! Very clean, modern, and convenient location to restaurants, shops, and transportation. Starbucks is just a few steps away. Sam was very welcoming and was very kind to let me check in early at no cost. Thank you Sam! The chocolate fountain at the reception is a nice touch!

10

LINA

Jan 19, 2025

·

Stayed 1 night

The welcome I got at the Reception was particularly exceptional. Stayed there the second time, and discovered that it used to be a cinema theatre! The hall's still there, being used as the luggage storage... Great place and the chocolate fountain and the chocolate-themed design are special features :)

4

Tanner

Jul 15, 2024

·

Stayed 4 nights

Air conditioning did not work, reached out to hotel staff 2x and they claimed it was fixed. Our last night the air conditioner was blowing hot air. Asked for a remedy and nothing was provided.

8

Ricardo

Jan 3, 2025

·

Stayed 4 nights

Hotel muito bem localizado porém quarto minúsculo e a única colaboradora grosseira era um senhora que ajudava no café da manhã

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10

Blagovesta

Aug 21, 2024

·

Stayed 2 nights

Amazing staff and service!

10

Christopher

Jan 2, 2025

·

Stayed 1 night

Very friendly front desk. Fun and comfortable hotel within walking distance of the train station and downtown. Everything is chocolate them and includes a chocolate fountain in the lobby.

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Location

Consistently praised central spot near Zürich HB, Old Town, trams, shops, and dining, with easy walking access to attractions.

Related guest reviews

8

Mike

Feb 26, 2025

·

Stayed 3 nights

We really enjoyed our stay. Location is fantastic. Staff were friendly and helpful. Check-in was easy. The room was very clean. My only suggestions would be to provide some drawer space (for example, a working night table rather than the decorative one) and have firmer pillows available.

10

Thais

Jan 20, 2025

·

Stayed 1 night

Segunda vez aqui, hotel super perto da estação de Zurich o que ajuda muito sempre que precisamos de um dia na cidade pra depois partir pra alguma estação de ski - o hotel tem excelente custo benefício - super limpinho…

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10

Darin

Mar 4, 2025

·

Stayed 2 nights

Great Location, numerous eating options right in the heart of old town and less than a 10 minute walk to the Banhof! Very safe area as well. Room was clean, European spartan, but everything you need. Check-In/Check-Out was very simple.

8

Maureen

Sep 23, 2023

·

Stayed 2 nights

Great location for restaurants and old Zurich.

10

John

Jul 8, 2024

·

Stayed 2 nights

Great stay at this hotel. Conveniently located downtown and easy walking to restaurants and shopping. Highly recommended!

8

Stephen

Apr 30, 2023

·

Stayed 2 nights

This is a very nice property with a great location, located in the Old City. It is a short walk to the rail station. The room is clean and very functional without a lot of space. The check in/check out process was efficient and professional. I feel like the property is a good value and would not hesitate to stay again.

10

David

Jan 24, 2024

·

Stayed 3 nights

Location is great!

6

Stephanie

Mar 25, 2025

·

Stayed 1 night

The place is very well situated.

10

Majid

Mar 24, 2024

·

Stayed 6 nights

Central location very convenient

10

RENE RALPH

Apr 13, 2025

·

Stayed 2 nights

Small rooms, but great location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is available and considered okay or reasonably priced by some, but the selection and breakfast room feel limited, and a few reviewers felt it was poor or not worth the price.

Related guest reviews

8

Aija

May 13, 2023

·

Stayed 2 nights

Bra hotell i bästa läge 5 minuters promenad från stationen. Gott om caféer och restauranger i närheten. Fantastiskt ostfondue i Raclette Stube! Trevligt med låneparaplyer i lobbyn. Dåligt att det inte fanns någon chokladfondue i lobbyn trots bilder av den i hotellbeskrivningen. Lite för varmt i rummet.

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8

Peter

May 23, 2023

·

Stayed 3 nights

The lobby is very small. Did not take breakfast offer (CHF22 a person a day) and glad we didn't. We saw that it was only a small sampling of cold cuts, breads, cereal and some coffee; certainly not worth what they were asking. There is no ramp to facilitate rolling luggage; one has to negotiate several steps by the front door which is also large, heavy making arriving departing customers struggle. The staff though were incredibly nice and pleasant with warm smiles and greeted us every time we walked by. Elevators in these old buildings are typically small; this one was no exception, though it was entirely made of glass walls so remained quite nice looking as the floors passing by while riding it. I didn't care for the dark scheme of wall paint and the large black and white portraits of old dead historic figures gave a feeling of creepiness. We stayed in room 505 (there were eleven rooms on our floor) with enough space for 3. The room was painted yellow with a wild flower print scheme. The shower was a glass wall enclosed tub without safety rails so it would be dangerous for seniors. The fridge and air conditioning didn't really cool, and there was no mini bar in the room. Bathroom was not well lit and lights in the room were positioned too low, making it hard to view anything. The bedside cabinets were made to look like stacked pieces of chocolate but didn't offer any drawers and were about as useful as treestumps. Great location but I doubt I would choose it again.

8

Patrick

Aug 24, 2023

·

Stayed 1 night

Nice place to stay, but in-room coffee situation is tragic. Luckily, Starbucks is just out the door.

10

juan carlos

Mar 23, 2023

·

Stayed 2 nights

Muy lindo hotel, cerca de todo, muy amables un poco chica la habitacion y el lugar de desayuno pero es funcional.

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4

Bouillanne

Jul 4, 2024

·

Stayed 5 nights

Reception terrible steps in the room outside steps Noisy hotel lift doesn't work for 3 days breakfast poor

8

Christina

Feb 17, 2025

·

Stayed 2 nights

Das Hotelzimmer bietet neben dem Bett auch einen Sessel und einen Stuhl als Sitzmöglichkeit. Der Raum war sehr eng weshalb man etwas gequetscht vor dem Schreibtisch saß. Auch das Badezimmer ist nichts für fülligere Personen, da es ziemlich eng geschnitten ist. Das Hotelzimmer verfügt über einen funktionierenden Kühlschrank und bietet eine kleine Kaffee und Teeauswahl. Das Frühstück ist in Ordnung. Es gab verschiedene Käsesorten, mehrere Sorten Konfitüre, eine kleine Wurstauswahl. Es gab viele Toppings fürs Müsli und auf Nachfrage habe ich eine Alternative zu Milch erhalten. Der Schokobrunnen im Eingangsbereich/Frühstücksberch läuft den ganzen Tag. Das Hotel zieht das Motto Schokolade komplett durch, was sehr cool ist.

Translate

10

Estefania

Apr 22, 2025

·

Stayed 1 night

J'ai passé une nuit pour un voyage d'affaires. La chambre est petite mais propre et confortable. Les personnes à l'accueil sont très serviables et agréables. Le petit déjeuner est ok pour le prix.

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8

Giovanni

Jul 7, 2025

·

Stayed 1 night

Hotel simpatico nel centro di Zurigo. Camere semplici ma carine e nuove. La Hall è un po’ triste e spoglia come la sala colazione. La fontana di cioccolato sarebbe carina ma il cestino di grissini spezzati per assaggiare il cioccolato non si può proprio vedere…..

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10

Nancie

Jan 22, 2025

·

Stayed 3 nights

If you are looking to be where young and hip folks are and where different eateries are, this is the place for you! The vibe of the hotel is very cool and I liked that there was a reasonable priced breakfast available in the morning. Zurich is expensive, but this cute hotel is not--big thanks!

8

Thepayut

Jul 24, 2023

·

Stayed 2 nights

small but fine, its only 3 stars hotel, i didn’t expect too much, but in the room of this hotel is better than 3 stars. it has everything like 5 stars in the room. Iron, ironing board, water boiler, safe box, wall usb charger, hair dryer. only one problem in the room was the drain in shower room. the most disruption is breakfast room.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $176	6 $188	7 $200
8 $171	9 $158	10 $159	11 $155	12 $160	13 $169	14 $177
15 $150	16 $158	17 $226	18 $249	19 $322	20 $190	21 $206
22 $156	23 $211	24 $211	25 $234	26 $247	27 $280	28 $266
29 $173	30 $247

Su	Mo	Tu	We	Th	Fr	Sa
		1 $260	2 $258	3 $261	4 $301	5 $391
6 $294	7 $272	8 $260	9 $260	10 $272	11 $297	12 $301
13 $184	14 $289	15 $280	16 $289	17 $196	18 $280	19 $301
20 $198	21 $290	22 $281	23 $281	24 $281	25 $290	26 $296
27 $273	28 $249	29 $261	30 $273	31 $351

Swiss Chocolate by Fassbind Zurich

Prices for Swiss Chocolate by Fassbind Zurich

Monthly average prices

About this property

Location

Room options

Superior Double Or Twin Room

Superior Triple Room

Superior Single Room

Panoramic Double Room

Business Single Room

Business Double Room

Guest reviews of Swiss Chocolate by Fassbind Zurich

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Swiss Chocolate by Fassbind Zurich

Considering this hotel for your Zürich trip?

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