Novotel Zurich City West

Name: Novotel Zurich City West
Address: Schiffbaustrasse 13, Turbinenplatz, Escher Wyss, Zürich, Switzerland, Zürich, Canton of Zürich, Switzerland
Rating: 8.05

"Great breakfast"

"Great location"

"Loved the pool"

"Excellent in-house restaurant"

"Rooms were immaculate"

"Welcoming staff"

Amenities

Parking
Restaurant
Swimming pool
Business Center
Room Service
Tour Desk

Show all

Property description

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

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Guest reviews

8.1

Very good

Based on 1,415 verified reviews

Who stays here?

Business

23%

Couple

13%

Family

54%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Novotel Zurich City West, travellers highlight friendly staff, clean modern spaces, transport links to Hardbrücke and tram stops, and family‑friendly perks like a small pool, while noting compact rooms, mixed and pricey breakfast, and occasional reservation or communication issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Avinasha

4 weeks ago

·

Stayed 3 nights

The stay was overall decent. The room was comfortable and clean, but nothing exceptional. The bathroom, particularly the shower area, could definitely use a better design—it felt a bit inconvenient. The view from the room was quite average, which was a bit disappointing considering the price. It did feel slightly on the expensive side for what was offered. Also, the city tax was charged separately, which wasn’t very clear at the time of booking. Overall, it was an okay stay, but there’s room for improvement, especially in terms of value for money.

8

Era

Apr 21, 2026

·

Stayed 2 nights

The rooms are nice and clean lovely breakfast, as a Filipina I was pleased to see rice on the breakfast buffet. Front desk staff were absolutely brilliant, however breakfast staff are not so friendly. I requested a hard boiled egg but it never arrived, i waited a long time and asked again and they gave soft boiled egg.

8

Arianne

Apr 21, 2026

·

Stayed 1 night

The lobby is very nice and invits you to seat there for a drink.

4

Sascha

Jan 15, 2026

·

Stayed 1 night

Terrible booking experience, absolute no go.

10

Diego

Jan 12, 2026

·

Stayed 2 nights

Incredible breakfast

Schiffbaustrasse 13, Turbinenplatz, Escher Wyss, Zürich, Switzerland

Location

With a stay at Novotel Zurich City West in Zürich (Zürich Center), you'll be a 3-minute drive from Letzigrund Stadium and 5 minutes from Swiss National Museum. This family-friendly hotel is 2.2 mi (3.5 km) from Bahnhofstrasse and 2.6 mi (4.2 km) from ETH Zurich.

Technopark Business Center(0.1 miles)

Puls 5(0.1 miles)

Schiffbau(0.1 miles)

Maag Halle(0.3 miles)

Prime Tower(0.3 miles)

Museum of Design Zurich(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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