Name: Hotel Il Palazzo
Address: Via San Francesco 8, Assisi, Italy, Assisi, Umbria, IT
Price range: $137–$368 per night
Rating: 9.17

What guests think

Hotel Il Palazzo draws strong praise for its central Assisi location, very clean and comfortable rooms—many with striking valley views—and a tasty breakfast, while recurring notes flag parking logistics and occasional noise or room quirks.

The restored historic property feels modern and comfortable, and many guests found the rooms spacious. Service is widely described as warm and proactive, with staff assisting with directions, transport and dining suggestions; breakfast is generally praised for quality and variety, though a few thought it just okay. A handful of reviews mention street noise, awkward room layouts or ceilings, firm mattresses, and limited evening reception. Overall, expect attentive service and comfortable, well kept accommodations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site parking; guests typically drop bags and use public car parks, with walks or stairs back to the hotel, and staff provide guidance. Some mention modern facilities, air conditioning, fast Wi-Fi, and pleasant common areas.

Related guest reviews

10

Joseph

May 31, 2024

·

Stayed 3 nights

We stayed in the newer wing. Very clean. Air conditioner was wonderful. Breakfast was sufficient. Location outstanding

6

George

Jun 23, 2023

·

Stayed 1 night

Staff parking and instructions lead up to walk up to 45 minutes long.

10

Tracy

Oct 3, 2023

·

Stayed 1 night

Loved our little one night stay in this hotel. Room was clean and spacious, we didn't book one with a view but it didn't really matter as we were out exploring most of the day. We didn't have breakfast at the hotel either but we walked through the restaurant and it looked like a nice continental selection. Parking is not available on site but you can park at one of the car parks dotted around at ¢14 per day, choose one higher up though so you are not walking uphill to the hotel (You are allowed to drive to the hotel to drop off and pick up luggage but not to park overnight) Reception staff were warm and welcoming and the hotel was easy to find and check-in ran smoothly. Lovely location in Assisi and a short walk to most of the landmarks,bars and restaurants. We actually tried to book this hotel again 2 months later on a visit but it was fully booked.

10

Jodi

Sep 28, 2025

·

Stayed 1 night

Great location and a nice hotel! Assisi is very hilly, so we did take a taxi from the train station vs walking with our luggage. The hotel has some great common spaces to sit and relax. I wish we could have stayed longer.

10

Jodi

Apr 11, 2024

·

Stayed 1 night

Difficult to find, had to park in overnight and taxi to locate. Nice room and pleasant stay. Assisi is beautiful and worth the trip

8

Diane

Sep 25, 2024

·

Stayed 3 nights

Very friendly and helpful staff. Excellent breakfast. If you have a car, you can only drop off luggage quickly and repark the car. The lot is a 10 minute drive thru Assisi, but by using the stairs that connect the winding streets, the walk back is quick. Asking for a cab from the front desk is a little pricey. I recommend walking to the piazza by St. Clare's church to pick up a cab where they line up.

8

Samar

Aug 31, 2025

·

Stayed 3 nights

Staff was great No parking, have to drive to parki g

10

Edgar

Oct 9, 2025

·

Stayed 2 nights

Friendly staff, easy transportation. Nice hotel and facilities. Modern.

10

henry

Sep 17, 2025

·

Stayed 1 night

Julian welcomed us and was very helpful for the entire stay. He was great! Hotel was beautiful and well located. As is the case for all hotels in Assisi, getting to and from parking is a real challenge. Not a hotel issue- a city issue. Breakfast was ok. Great to have some English speaking channels on the TV. Julian was a great source of guidance.

10

Daniel

Apr 27, 2023

·

Stayed 1 night

Fantastic stay. Great location w super friendly and helpful staff. Room was very nice and the wifi was fast!! Highly recommend this property and plan to return some day.

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Cleanliness

Cleanliness is praised across reviews, with rooms and common areas described as very clean and well kept.

Related guest reviews

10

RENATA

Oct 15, 2025

·

Stayed 2 nights

Quarto limpo, tudo novo e organizado, cheiroso. Atendimento incrível, próximo de tudo em Assisi. Retornaremos em breve!

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10

Kevin

Sep 12, 2024

·

Stayed 1 night

Tasteful decor. Perfectly clean. Friendly attentive staff

10

Donald

Nov 1, 2025

·

Stayed 1 night

Very clean, well appointed and friendly, helpful staff

10

Cheryl

Oct 10, 2023

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Stayed 2 nights

Everything was very clean and the front desk went out of their way to help when needed. So conveniently located as well

10

JIHEE

Aug 17, 2024

·

Stayed 1 night

아늑하고 깨끗한 숙소였습니다 특히 인테리어가 예뻤어요 발코니가 없는방이라 약간의 아쉬움 ㅜ 조식도 다양하고 리셉션직원도 친절하게 응대해주십니다~~ 아시시에서 숙박하신다면 추천합니다

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10

John

Jan 19, 2025

·

Stayed 1 night

Great location. Clean and comfortable . Friendly and helpful staff.

10

José antonio

Nov 1, 2025

·

Stayed 1 night

Foi excelente , local muito aconchegante , impecável a qualidade dos quartos . bem localizado, sem falar principalmente no atendimento

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10

Andrew

Sep 28, 2025

·

Stayed 1 night

Friendly helpful service. Clean spacious rooms

10

Joanna

Oct 1, 2025

·

Stayed 1 night

Room was very lovely and clean, nice amenities, perfect for our day of rest and relaxation after our wedding!

10

Ryan

Mar 14, 2024

·

Stayed 3 nights

I absolutely loved this hotel. It's so clean, modern, and simple. It's close to everything. The staff is nice and helpful. I will definitely stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and often spacious, with modern decor and some impressive valley views; a few guests reported street noise, awkward layouts or low ceilings, firm mattresses, or issues with temperature control.

Related guest reviews

8

Jayne

May 8, 2023

·

Stayed 2 nights

Staff was great. Parking was awful- 25 min walk and cost additional €14/day. The building is very cool but no fans , no ability to open windows due to no screens and mosquitoes. Mattress was very hard. Breakfast was nice - selection of cold items.

10

Esteban Joel

Dec 1, 2025

·

Stayed 2 nights

La locacion fue perfecta, las vistas desde nuestro cuarto, mucha amabilidad, buena limpieza y desayuno completo

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10

helen

Jul 25, 2025

·

Stayed 2 nights

We had a beautiful room overlooking the valley. It was clean and comfortable. Staff was very friendly and helpful. We enjoyed our stay and would return.

10

Matt

Jun 12, 2024

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Stayed 1 night

Great modern hotel in the heart of Assisi. Easy walk to the Cathedral one direction, and town centre the other. Comfortable and quiet rooms.

10

Ana

Apr 14, 2023

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Stayed 2 nights

Great location! Clean, delicious breakfast! Beautiful, large room.

8

Rebecca

Sep 18, 2024

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Stayed 2 nights

The common areas of the property were very nice and everything was clean. Breakfast offered several good choices and was quick so we good start site seeing. But our room was very noisy with street sounds, and there was no closet or drawers in the vedroom and no shelves in the bathroom to store toiletries.

4

CECILIA

Feb 18, 2024

·

Stayed 2 nights

The Room assigned 302, Problem One: 1st night the room temperature was really cold. I checked the termostat was set to 18C, so I turned to high. The antique warmer switched from hot to extremely hot, I had to move the switch, several time. 2nd night on my return at night, the room temperature was OK, and I noticed it was getting warm air through a regular ac unit! So, they just didn't turn it on the previous night! 2nd Complaint: locked door connected to another room. The first night I complained to the manager ( or owner) about noise ( tv + laud voice)from that room. It was until my 2nd call that they took control of the situation. It was about 11:45 pm. He offered to move me to a "larger room with view" after the first time I called and requested a non connected room, he said the hotel was all booked! I was so tired I just needed rest! No recepcionist after 7pm, until 7am next day. So, I really do not recommend this Hotel. I do not wish to others this experience.

10

Austin

Jun 22, 2023

·

Stayed 1 night

Very beautiful hotel that is only a short distance to St. Francis. The room had incredible views that looked out into the valley of Assisi. We will definitely be staying here again!

10

Xavier

Nov 14, 2025

·

Stayed 3 nights

Great and friendly staff. Good location. Good breakfast. Great clean room. Incredible views from the room.

10

Michael

May 22, 2024

·

Stayed 2 nights

We had room 304 looking out over the valley. Breathtaking view! The room was clean, spacious, and comfortable. The amenities were outstanding. Breakfast was excellent. Staff were friendly and super helpful. This is easily the best hotel of our vacation in Italy! We highly recommend it!

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Service

Service is frequently highlighted as warm, proactive, and helpful, including assistance with directions, parking, transport and dining; however, a few noted inconsistent interactions or limited evening reception.

Related guest reviews

10

Gustavo H

Feb 12, 2026

·

Stayed 1 night

O atendimento do hotel é primoroso. Todos da recepção, principalmente o Andrea que realizou o meu check in, são muito educados e cordiais. O quarto é impecável, grande e confortável. O café da manhã possui bastantes opções de doces e salgados.

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10

Donna

Jun 14, 2025

·

Stayed 2 nights

The owner and staff were superb. They guided us on the phone through the city to the property and showed us where free parking is. The hotel is in an excellent location in the historical district and staff recommendations for dinner were wonderful. We had a room with a beautiful view. Highly recommend this hotel!

10

Donald

Nov 1, 2025

·

Stayed 1 night

Very clean, well appointed and friendly, helpful staff

4

CECILIA

Feb 18, 2024

·

Stayed 2 nights

The Room assigned 302, Problem One: 1st night the room temperature was really cold. I checked the termostat was set to 18C, so I turned to high. The antique warmer switched from hot to extremely hot, I had to move the switch, several time. 2nd night on my return at night, the room temperature was OK, and I noticed it was getting warm air through a regular ac unit! So, they just didn't turn it on the previous night! 2nd Complaint: locked door connected to another room. The first night I complained to the manager ( or owner) about noise ( tv + laud voice)from that room. It was until my 2nd call that they took control of the situation. It was about 11:45 pm. He offered to move me to a "larger room with view" after the first time I called and requested a non connected room, he said the hotel was all booked! I was so tired I just needed rest! No recepcionist after 7pm, until 7am next day. So, I really do not recommend this Hotel. I do not wish to others this experience.

10

Joseph

Oct 15, 2024

·

Stayed 2 nights

The staff was extremely helpful, especially Julian, who even stayed after his shift to help with transportation due to street closures. Fabio was excellent and helpful with dinner recommendations. Great rooms ,

10

Xavier

Nov 14, 2025

·

Stayed 3 nights

Great and friendly staff. Good location. Good breakfast. Great clean room. Incredible views from the room.

10

Dania

Aug 27, 2023

·

Stayed 5 nights

Wonderful hotel right in the heart of Assisi. The property was clean and inviting. Julian was the best! Thank you for a wonderful stay!

10

Ursula

May 27, 2024

·

Stayed 1 night

The location was perfect! The room was very nice. One of the staff at the front desk wasn’t very friendly or very helpful the other was ok.

10

henry

Sep 17, 2025

·

Stayed 1 night

Julian welcomed us and was very helpful for the entire stay. He was great! Hotel was beautiful and well located. As is the case for all hotels in Assisi, getting to and from parking is a real challenge. Not a hotel issue- a city issue. Breakfast was ok. Great to have some English speaking channels on the TV. Julian was a great source of guidance.

10

susan

Feb 23, 2026

·

Stayed 2 nights

Beautiful hotel that is centrally located in the city. The staff was amazing and very helpful.

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AI-generated summary based on recent guest reviews

Location

Central old-town location close to the Basilica of St. Francis, restaurants, shops and transit makes sightseeing easy on foot. The hilly setting can make luggage transfers from car parks or the station more demanding.

Related guest reviews

10

Sarah

Jul 27, 2025

·

Stayed 1 night

In mitten der Altstadt von Assisi

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10

Esteban Joel

Dec 1, 2025

·

Stayed 2 nights

La locacion fue perfecta, las vistas desde nuestro cuarto, mucha amabilidad, buena limpieza y desayuno completo

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10

Ralph

Oct 22, 2024

·

Stayed 1 night

Great location not far from bus stop to train station. Great view of the valley. Lots of restaurants nearby.

10

Matt

Jun 12, 2024

·

Stayed 1 night

Great modern hotel in the heart of Assisi. Easy walk to the Cathedral one direction, and town centre the other. Comfortable and quiet rooms.

10

Kevin

Oct 19, 2024

·

Stayed 1 night

Great location near the basilica and right in the charming main area of Assisi. Unfortunately due to bad timing we were there during G7 conference and were unable to see the basilica due to security, please double check your calendar before booking. There are plenty of other sights in Assisi, it was still a great visit for us.

10

Monika

Aug 26, 2024

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Stayed 3 nights

This is my favorite place to stay when traveling on a pilgrimage to Assisi. The space is beautiful. It's just a 5 minute walk to the Basilica of St. Francis.

10

Paulo

Jul 10, 2023

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Stayed 1 night

Excellent location, in the middle of the two main attraction of St Francies Basilica ans St Clares. Very comfortable hotel with old and new features. Excellent value for you buck!

10

Xavier

Nov 14, 2025

·

Stayed 3 nights

Great and friendly staff. Good location. Good breakfast. Great clean room. Incredible views from the room.

10

Peter

Oct 29, 2024

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Stayed 2 nights

Great location in heart of old town section of Assisi. Easy access from train station. Very nice and clean rooms. Very good breakfast

10

susan

Feb 23, 2026

·

Stayed 2 nights

Beautiful hotel that is centrally located in the city. The staff was amazing and very helpful.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is commonly described as tasty and satisfying with decent variety, though a few guests found it average or limited in parts.

Related guest reviews

10

Joseph

May 31, 2024

·

Stayed 3 nights

We stayed in the newer wing. Very clean. Air conditioner was wonderful. Breakfast was sufficient. Location outstanding

8

clara

Sep 22, 2024

·

Stayed 1 night

Nice comfortable hotel, nice breakfast and great location.

10

Rosemary

Mar 23, 2025

·

Stayed 2 nights

Lovely stay, gorgeous view, good breakfast.

10

Robert

May 27, 2025

·

Stayed 1 night

Great breakfast, friendly staff, very responsive.

8

Jayne

May 8, 2023

·

Stayed 2 nights

Staff was great. Parking was awful- 25 min walk and cost additional €14/day. The building is very cool but no fans , no ability to open windows due to no screens and mosquitoes. Mattress was very hard. Breakfast was nice - selection of cold items.

10

Ana

Apr 14, 2023

·

Stayed 2 nights

Great location! Clean, delicious breakfast! Beautiful, large room.

10

Kim

May 29, 2025

·

Stayed 3 nights

Assisi is a magical place and this hotel helped by its charm, amenities, staff and location. Very reasonably priced and a nice breakfast buffet was included! Highly recommended!!

10

Kari

Oct 26, 2025

·

Stayed 1 night

Yes. Cappuccino was excellent! Kind prompt service.

10

Marlys

Sep 18, 2025

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Stayed 1 night

Beautiful property in the heart of Assisi. We stayed here after completing the Via di Francesco and they were very accommodating. The hotel is very comfortable with fashionable modern touches. Great breakfast with eggs (which we had been craving).

10

Cindy

Apr 16, 2023

·

The front desk staff was always available for any questions we had about dining options, events, tours, etc. we had to stay an extra night in Assisi due to the train strike and they were kind enough to find us another room for the night. Great breakfast. Limited fruit, but always breads, meats, cheese, yogurt and juice choices. Excellent location.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$144
February	$160
March	$209
April	$180
May	$184
June	$169
July	$129
August	$137
September	$184
October	$179
November	$149
December	$163

Su	Mo	Tu	We	Th	Fr	Sa
				1 $248	2	3
4 $232	5 $252	6 $140	7 $356	8 $356	9	10
11	12	13 $142	14 $144	15 $239	16	17
18 $192	19 $250	20 $146	21 $137	22 $140	23 $368	24 $368
25 $328	26 $264	27	28 $149	29 $155	30 $149	31 $158

Hotel Il Palazzo

Prices for Hotel Il Palazzo

Monthly average prices

About this property

Location

Room options

Suite

Single Room

Triple Room with View

Superior Double Or Twin Room

Junior Suite

Double Or Twin Room

Superior King Suite

Guest reviews of Hotel Il Palazzo

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Il Palazzo

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $163	23 $202	24	25 $272	26
27 $142	28 $143	29 $251	30 $141