Is parking available at the property?

Yes, parking is available on-site. Self parking costs EUR 22 per day, and there are limited spaces. Valet parking is also offered.

Is breakfast offered, and what type is it?

Yes, breakfast is available and can be enjoyed in the room. Guests can also mingle at the complimentary reception held daily.

What are the standard check-in and check-out times?

Check-in is from 14:30, and check-out is until 11:30. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of EUR 100 per room for a roundtrip. Guests must contact the property with arrival details prior to travel.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The hotel is located in Lucca's historical center, just steps from Villa Bottini and Lucca Botanical Gardens. It is approximately 12.4 mi (20 km) from the Leaning Tower and 14 mi (22.5 km) from Cisanello Hospital.

What are the policies for guests staying with children?

Children are welcome at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per night. An advance request for extra beds is required.

Hotel Ilaria in Lucca, Italy

Average nightly price at Hotel Ilaria by month, last 12 months (USD)
Month	Average price
January	US$111
February	US$104
March	US$132
April	US$248
May	US$293
June	US$269
July	US$270
August	US$188
September	US$327
October	US$325
November	US$140
December	US$117

What guests think

Hotel Ilaria draws consistently strong feedback for its central location inside Lucca’s walls, exceptionally kind staff, comfortable modern rooms, and a generous breakfast, creating an easy and pleasant base for exploring the city.

Perks such as free bike use, a daily prosecco-and-snacks hour, and a terrace with a hot tub are appreciated; on-site parking is available but limited and typically requires a paid reservation. Some rooms are in an annex or tower across the street, which some found inconvenient, and a few guests noted noise, occasional Wi‑Fi or climate‑control hiccups, and strict early check‑out or parking policies. Overall, expect a friendly, well-located stay ideal for sightseeing in Lucca.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Perks like complimentary bikes and a daily prosecco-and-snacks hour are widely praised. There’s a terrace with a hot tub (sometimes reported lukewarm/closed) and limited paid on-site parking; some rooms are in an annex or tower across the street.

Related guest reviews

10

KEITH

28 Apr 2025

·

Stayed 1 night

Great location, friendy helpful staff - cafeteria and happy hour are a great touch. Within the city walls so very handy for touring Lucca. Book ahead for car parking.

10

Rowena

15 Jun 2025

·

Stayed 1 night

Great hotel in convenient location. Delicious free pastries and drinks in the afternoon. Free bikes. Close to everything. Good breakfast. Nice outdoor jacuzzi

8

Anissa

18 Dec 2023

·

Stayed 1 night

property was nice but room was a little dirty/dusty, door lock was impossible for us to open as it was a weird key jingle technique we just couldn’t figure out. Shower was not comfortable, and hot tub was closed without giving guests a heads up. Pictures of the hot tub was what prompted me to book this hotel so that was a disappointment. They have amenities like a happy hour which was really nice to offer and car charging. Front desk staff was nice and helpful.

8

Jack

18 Jun 2025

·

Stayed 1 night

We only stayed one night. Our room was clean and worked well for us. There was a hot tub on a deck outside of our room. A little weird, but no one was in it while we were there. The staff was very helpful and accommodating. They have valet parking, unfortunately the valet damaged our rental car, but fortunately we took the insurance. It is Italy!

10

Simone

28 Dec 2024

·

Stayed 1 night

This hotel was wonderful! Exceeded all expectations! The staff were extremely lovely and helpful. Hotel amenities were awesome. We stayed in a suite in one of the towers, the room was clean, spacious, very comfortable. Amazing shower and high quality bedding. The free snacks/drinks in the cafeteria was an unexpected bonus and the breakfast was incredible! They also had bicycles we borrowed to explore the town and bike around the town walls. From start to finish this was a fantastic experience and I highly recommend this hotel!

10

Carl Thomas

3 Dec 2025

·

Stayed 5 nights

Staff was outstanding. Parking was easy because the staff assisted. Rooms clean and comfortable.

10

Petrus

28 Apr 2025

·

Stayed 1 night

Hotel Ilaria is a nice hotel in the city center of Lucca. Parking available. We had a spacious room in the dependance building across the street. Fantastic bed, very clean bathroom with a good shower. Excellent breakfast and free biles to make a city tour. We will be back

10

Hope

3 Jul 2025

·

Stayed 3 nights

Fabulous! Complimentary snacks and drinks. Friendly, clean and excellent location.

6

Denzil

3 Jun 2025

·

Stayed 2 nights

Loved location. However didn’t expect to be in an annexe 150 metres from main hotel. No amenities at all in annexe. Terrace cramped. 4 stars with so few facilities seemed strange.

10

Philip

17 Aug 2025

·

Stayed 4 nights

Third time in Lucca and couldn't fault this hotel. Great location for (numerous) laps of the walls. Comfortable rooms, good choice of food and drinks for breakfast and surprise complimentary drinks / cakes in an afternoon. Hot tub and outside lounge area meant we could relax outside. Also complimentary bike hire means you save a fortune from the local bike hire shops. Would definitely recommend and would definitely stay here again. Thank you.

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Cleanliness

Rooms and common areas are frequently described as very clean or spotless. A few isolated issues were noted, such as dust, plumbing odors, or heavily scented linens.

Related guest reviews

10

Janet

22 Nov 2025

·

Stayed 4 nights

The team at hotel Ilaria is wonderful. They are incredibly accommodating and warm. Everyone we encountered from the front desk to dining services to housekeeping; went out of their way to make us feel at home. Our room was beautiful and spotless. We will not hesitate to return.

10

Adriana

12 Jun 2025

·

Stayed 1 night

We loved our stay here! The staff was friendly, the room was spotless, and everything was just perfect. Highly recommend!

10

Fiona

20 Apr 2024

·

Stayed 3 nights

The room was modern, clean and comfortable. Lovely and helpful staff. The only thing I missed was a shelf in the bathroom to place toiletries etc. They have a very civilised system for residents to have easy access to free tea, coffee, cold drinks and pastries etc during their stay, located just by Reception. A really nice place to stay, only a short walk from all of Lucca's amenities. Very close to the Elisa portal within the old walls.

10

Liliana

8 Oct 2024

·

Stayed 1 night

Very nice clean and close to everything

10

Petrus

28 Apr 2025

·

Stayed 1 night

Hotel Ilaria is a nice hotel in the city center of Lucca. Parking available. We had a spacious room in the dependance building across the street. Fantastic bed, very clean bathroom with a good shower. Excellent breakfast and free biles to make a city tour. We will be back

10

Luise

25 Jan 2026

·

Stayed 2 nights

Lovely hotel - great location, comfortable contemporary and clean room, great service.

10

David

17 Jul 2025

·

Stayed 3 nights

Great room - clean and spacious. Staff very kind and helpful.

8

Zainab

19 Oct 2024

·

Stayed 1 night

Really enjoyed spending the night at this hotel :) only regret was I didn’t book it sooner. I had a really comfortable stay! I enjoyed the hot shower and the delicious included breakfast with yummy options and excellent coffee service. Location was good too but the rain limited my exploration. I would recommend using their parking service if you have a car especially since you’re in the ZTL zone… I believe it was €20. Only real complaint was unpleasant plumbing smell in the bathroom, although everything worked great and was really clean, I had to keep the door closed to keep smell out of the room. Minor issue was I could not get my phone to connect to the smart TV which I haven’t had issues with elsewhere. Also beware noise easily carries over. Umbrella for use was a nice touch thank you.

10

Antara

24 Nov 2025

·

Stayed 1 night

Clean room, nice staff, great breakfast and cafe for snacks. Loved my stay. There are some hotels a little closer to the city centre but I would stay here again, for sure.

10

Catharine

15 Sept 2023

·

Stayed 1 night

The hotel was excellent. It was stylish, clean and comfortable. It was really well located to explore Lucca.

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Rooms

Rooms are modern, comfortable, and often spacious, with some located in an annex or tower. A few guests reported noise, small or awkward showers, tricky door locks, and occasional Wi‑Fi or climate-control issues.

Related guest reviews

8

Kimberly

11 Apr 2024

·

Stayed 1 night

Great location! really hard mattresses.

8

GABRIEL

31 May 2025

·

Stayed 3 nights

El espacio para poder ducharse es demasiado pequeño. Es un gran inconveniente, especialmente para la gente grande y obesa.

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10

Gail

24 Nov 2025

·

Stayed 1 night

Everyone was so friendly and accomodating. Our room was fabulous. So beautifully decorated. Bed was so comfortable. Had everything we could possibly need. Loved the Spritz Bar and snacks. The breakfast buffet was one of the best I have had. Beautiful glass room. We usually stay in an Airbnb when traveling to Lucca. Now we will stay here every time.

8

Christophe

17 Aug 2025

·

Stayed 1 night

Chambre pas très bien insonorisée ( bruits de tuyauterie Nouveau système de fermeture des chambres un peu difficile à ouvrir ( coup d’épaule ! Par cotre amabilité et disponibilité du personnel Verre de bienvenue Situation idéale dans la ville

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4

Sakumi

15 Dec 2024

·

Stayed 1 night

The room is wonderful. It was a first experience to stay a room with loft. But there are some inconvenient things at the room. First; there were no slippers for us. Recently there are almost hotels in Europe supply room slipper. Second; there are unkindness explanation for open the building door and room door. The room explain how to open the entrance and room door.But his action is very quickly,then I couldn’t do that、For first visitor who visit your hotel first time. It is very important to explained how to open the door. Because the first time customer can’t receive the quick explanation for that.

10

Alexander

27 Jul 2025

·

Stayed 2 nights

Great location and rooms very smart.

10

Elizabeth

9 Apr 2025

·

Stayed 2 nights

Beautiful, well-located hotel with excellent breakfast. My only quibble was that air conditioning was not available and it was difficult to cool the room below 23 degrees celsius, even with keeping the window open.

8

Zainab

19 Oct 2024

·

Stayed 1 night

Really enjoyed spending the night at this hotel :) only regret was I didn’t book it sooner. I had a really comfortable stay! I enjoyed the hot shower and the delicious included breakfast with yummy options and excellent coffee service. Location was good too but the rain limited my exploration. I would recommend using their parking service if you have a car especially since you’re in the ZTL zone… I believe it was €20. Only real complaint was unpleasant plumbing smell in the bathroom, although everything worked great and was really clean, I had to keep the door closed to keep smell out of the room. Minor issue was I could not get my phone to connect to the smart TV which I haven’t had issues with elsewhere. Also beware noise easily carries over. Umbrella for use was a nice touch thank you.

10

Katy

20 Aug 2025

·

Stayed 1 night

Nice location. Room we had was a bit older in design( dark/stuffy). Staff was great and breakfast a great bonus.

10

Axel

1 Apr 2025

·

Stayed 1 night

Das Hotel liegt stadtnah, daher empfiehlt sich auch die Reservierung eines Parkplatzes. Das Personal ist sehr freundlich und aufmerksam, nachmittags gab es kostenfrei Kuchen, Snacks sowie kalte und warme Getränke. Abwechlungsreiches Frühstück! Unser Zimmer war zwar recht klein, aber zweckmäßig eingerichtet – und frisch renoviert. Leider war es etwas hellhörig. Sehr gutes W-LAN.

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Service

Service is widely praised as warm, accommodating, and proactive, with staff helping with parking, recommendations, and special requests. A few noted less friendly breakfast staff or strict early check-out rules.

Related guest reviews

10

Janet

22 Nov 2025

·

Stayed 4 nights

The team at hotel Ilaria is wonderful. They are incredibly accommodating and warm. Everyone we encountered from the front desk to dining services to housekeeping; went out of their way to make us feel at home. Our room was beautiful and spotless. We will not hesitate to return.

10

Brian

15 Nov 2025

·

Stayed 7 nights

We are from Scotland and stayed here a week from 8th November. Excellent hotel. Lovely facilities and fantastic quality. Lovely room ( although we would have preferred to be in the main building than the tower), extremely comfortable bed and all facilities first class. The hotel is excellently positioned for exploring Lucca and reaching the train station to wider explore Tuscany.Staff were all exceptional - breakfast ladies deserve a special mention, they were all lovely and very efficient -as do all the reception staff who likewise were very helpful and always willing and available to assist. We were very impressed. A special mention to Greta on reception. Not only was she first class in dealing with any requirements we had- such as booking a private transfer to the airport- but she was always smiling and cheery and nothing was ever a problem. Compliments to everyone. We hope to be back and will highly recommend this hotel to anyone visiting Lucca. Well done and thank you Brian and Joyce

10

Suzanne

7 Jul 2024

·

Stayed 4 nights

We stayed at Hotel Ilaria because of a wedding we were attending nearby. The hotel and staff far exceeded our expectations! We were so impressed with the level of service we received throughout our stay. On our first night, I mentioned that the bed was a little too firm for me, and Alessandro made sure that a foam mattress topper was placed on the bed before we returned from dinner. Breakfast on the terrace was a delight with our coffee and cappuccino being attentively made and refilled. In the afternoon, there were always delicious treats with Aperol spritz and coffee. The hotel arranged to have a wonderful driver named Paulo pick us up and and bring us to the airport. So many thoughtful touches during our stay that made this hotel really stand out as special! Of course, Lucca is a gem as well and so fun to explore. We hope to return to Lucca again and of course stay at the amazing Hotel Ilaria!

4

Gregory

31 May 2025

·

Stayed 5 nights

Since when can you not check out early at a hotel. They charged me for a 4th nite when i checked out early after day 3. They stated 72 hour notice which is hard to do when you only stay 3 days. I feel like they cheated me out of my money and would like you to retrieve it. They were not sold out but they were attimate about it. Tried to talk to the GM but they were never their when i asked several times. Why would you endorse this property and the way they treat people.!!

10

Thomas R.

24 Feb 2025

·

Stayed 3 nights

The staff made extraordinary efforts to ensure that every aspect of our time there was outstanding including, when necessary, coordinating with outside vendors.

10

Jeanne

1 Apr 2024

·

Stayed 4 nights

The staff is the best part of the hotel. Every one is pleased to make suggestions and seems genuinely proud to be working there. Most are longtime employees. Moreover, the included breakfast is excellent and likewise served with care and pride. I will always return to Hotel Ilaria.

10

William

16 Dec 2025

·

Stayed 2 nights

Super nice staff. Great location.

8

Julie

7 Sept 2025

·

Stayed 1 night

Nice hotel . Friendly reception staff . Good at explaining the complimentary drinks and happy hour arrangements etc. Very helpful arranging restaurant bookings and sourcing tickets for Puccini opera evening. Breakfast in the morning was substantial with beautifully prepared pastries and Italian sweet cakes . Liked the location . All walkable would go back but ask for a bigger room as the double we paid for was not that big

10

Luis Ángel

28 Feb 2026

·

Stayed 1 night

The staff was fantastic. Really impressed attention.

8

Andre

30 Jan 2026

·

Stayed 1 night

O café da manhã pode melhorar. Não é ruim, mas poderia ter mais opções. Recepção super educada Limpeza boa Decoração clean e bonita Pessoal do café da manhã poderia ser mais sorridente.

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Location

Consistently praised for being just inside the city walls with easy walking to sights and handy access to the train station. Many also note it’s central yet quiet and reachable by car.

Related guest reviews

10

Daren

2 Dec 2025

·

Stayed 1 night

This is an outstanding hotel in every way. The location, just inside the city wall, is perfect. Rooms were comfortable. Excellent breakfast and onsite parking was a plus.

10

Antonietta

11 Sept 2025

·

Stayed 5 nights

Perfect location!

8

Gena

13 Jul 2024

·

Stayed 1 night

Great little hotel well located just inside the old town and easily accessible by car. They have on site parking which is very convenient (and not always possible in some hotels in the historic centre). Friendly staff and helpful.

10

Leigh

1 Jan 2026

·

Stayed 2 nights

Excellent location, lovely comfortable beds and rooms. Ideal location and parking available.

10

FABRIZIO

21 Feb 2025

·

Stayed 9 nights

In the heart of the city center closed to everything that you can possibly need

10

Elliot

10 Jul 2025

·

Stayed 2 nights

Great location. Food in Italy is overall terrible, but there’s a great little cafe just outside our family suite that had pretty decent food. There’s a bike shop next door that allowed us to rent 5 bikes for our family last minute for an hour and bike along the renaissance wall, which is a super easy flat bike ride. The Lucca train station is a 10 minute easy walk. The family suite has two sofa pull out beds that turn into approximately king size beds, and there is a king size bed upstairs. Two bathrooms. Overall, our family of 5 fit comfortably.

10

Pamela

28 Oct 2025

·

Stayed 1 night

Great location and wonderful hotel.

10

Elizabeth

9 Apr 2025

·

Stayed 2 nights

Beautiful, well-located hotel with excellent breakfast. My only quibble was that air conditioning was not available and it was difficult to cool the room below 23 degrees celsius, even with keeping the window open.

10

Breanne

29 Apr 2025

·

Stayed 2 nights

My father and I had a lovely stay at Hotel Ilaria in Lucca. It's location and proximity to all that Lucca has to offer couldn't be beat! The service was great and the continental breakfast was delicious. Highly recommend staying here.

10

Peter

19 Sept 2025

·

Stayed 5 nights

Very well positioned hotel, with very helpful and pleasant staff. The breakfast was good and more than adequate. Easy walking distance to the old city, and not too far from the railway station. This was our second visit to this hotel.

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Dining

Breakfast is often rated excellent with good variety and quality coffee, and the complimentary afternoon snacks/prosecco are a popular extra. Some guests wanted more options or found the breakfast team less welcoming.

Related guest reviews

10

Peter

3 Jan 2023

·

Stayed 19,356 nights

One of best stays in Italy! The staff was fantastic, and the breakfast buffet was wonderfull.

10

KEITH

28 Apr 2025

·

Stayed 1 night

Great location, friendy helpful staff - cafeteria and happy hour are a great touch. Within the city walls so very handy for touring Lucca. Book ahead for car parking.

8

Cyndi

2 Oct 2024

·

Stayed 2 nights

Breakfast was excellent and the staff was helpful and kind.

10

Wenhui

6 Apr 2025

·

Stayed 2 nights

I had a very pleasant stay in this hotel. The staff both at the front desk and breakfast buffet are very friendly. The room is spacious. The breakfast selections are great, especially various delicious cakes, pastries, and variety of fruits. It’s very thoughtful to have a snack bar in the lounge area, which provides convenience for either small breaks during the day or before/after check-in and check-out.

10

Gail

24 Nov 2025

·

Stayed 1 night

Everyone was so friendly and accomodating. Our room was fabulous. So beautifully decorated. Bed was so comfortable. Had everything we could possibly need. Loved the Spritz Bar and snacks. The breakfast buffet was one of the best I have had. Beautiful glass room. We usually stay in an Airbnb when traveling to Lucca. Now we will stay here every time.

10

Bagher

15 Nov 2023

·

Stayed 6 nights

Excellent hotel with great breakfast and afternoon snack!

10

Bagher

16 Nov 2023

·

Stayed 1 night

Great hotel, great breakfast and afternoon snacks (free), Great staff Free bicycle to use One minor issue was slow WiFi in the room

10

Hope

3 Jul 2025

·

Stayed 3 nights

Fabulous! Complimentary snacks and drinks. Friendly, clean and excellent location.

10

Terrence

24 Apr 2023

·

Stayed 2 nights

The hotel's location is excellent - just off the city wall (ramparts), thus you do not have to walk through the busy city. They have a great fleet of bicycles available at no charge - first come, first served. The breakfast was very nice and complete. Also coffee and snacks in the lounge throughout the day. Prosecco happy hour! The patio offers fresh air for breakfast or just relaxing.

8

Andre

30 Jan 2026

·

Stayed 1 night

O café da manhã pode melhorar. Não é ruim, mas poderia ter mais opções. Recepção super educada Limpeza boa Decoração clean e bonita Pessoal do café da manhã poderia ser mais sorridente.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $131	10 $110	11 $106	12	13 $125	14 $189
15 $86	16 $130	17 $155	18 $174	19 $170	20 $146	21 $131
22 $109	23 $117	24 $115	25 $109	26 $105	27 $113	28 $172
29 $129	30 $120

Su	Mo	Tu	We	Th	Fr	Sa
		1 $150	2 $137	3 $224	4 $134	5 $286
6 $182	7 $148	8 $87	9 $113	10 $126	11 $139	12 $134
13 $109	14 $108	15 $108	16 $108	17 $108	18 $112	19 $119
20 $115	21 $109	22 $112	23 $113	24 $138	25 $132	26 $130
27 $187	28 $190	29 $182	30 $697	31 $623

Hotel Ilaria

Prices for Hotel Ilaria

Monthly average prices

About this property

Location

Room options

Camera Superior (Depandance)

Camera Matrimoniale Piccola

Double Room (Dependance)

Double Room

Triple Room

Double Room Single Use

Suite (Depandance)

Family Quadruple Room, 1 Bedroom, 2 Bathrooms (Depandance)

Guest reviews of Hotel Ilaria

Who stays here?

What guests think

Property policies

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Good to know

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FAQs about Hotel Ilaria

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