Hotel San Marco
Property description
Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
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Guest reviews
9.2
Superb
Based on 802 verified reviews
Who stays here?
Business
12%
Couple
58%
Family
13%
Group
12%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Hotel San Marco stands out for exceptionally warm, attentive service and a convenient location just outside Lucca’s walls, with many guests praising easy parking and the relaxing pool and garden.
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8
Viktor
6 days ago
·
Stayed 7 nights
Small hotel with very nice and helpful staff and exzellent breakfast. Only small disadvantage is that you can hear the street and the other rooms - therefore only 4 stars
Small hotel with very nice and helpful staff and exzellent breakfast. Only small disadvantage is that you can hear the street and the other rooms - therefore only 4 stars
10
Carolyn
last week
·
Stayed 1 night
The hotel served a great breakfast buffet and had a bar area to have a drink in the evening. The pool looked great but we did not use it. It was wonderful they had bikes there to rent. We rode into the walled city then around the old walls twice, surrounding the city. We would highly recommend this hotel.
The hotel served a great breakfast buffet and had a bar area to have a drink in the evening. The pool looked great but we did not use it. It was wonderful they had bikes there to rent. We rode into the walled city then around the old walls twice, surrounding the city. We would highly recommend this hotel.
10
OSCAR
last week
·
Stayed 2 nights
Good location! Poor breakfast!
Good location! Poor breakfast!
10
Cathy
2 weeks ago
·
Stayed 2 nights
Highly recommend this hotel. From coming in through the door, where we received a lovely welcome, right through to leaving, the staff were friendly, helpful and just wanted to do their best for you. Our accessible room was great, on the ground floor near the bar/dining room and had a lovely wet room. The hotel is ideal walking distance to the town. Unfortunately the weather was not on our side and we couldn't use the outdoor terrace - it looked lovely though, Lots of selection for breakfast. The hotel organised a taxi for us to take us to Pisa airport with a stop at the Leaning Tower - really great service and lovely driver. Highly recommend
Highly recommend this hotel. From coming in through the door, where we received a lovely welcome, right through to leaving, the staff were friendly, helpful and just wanted to do their best for you. Our accessible room was great, on the ground floor near the bar/dining room and had a lovely wet room. The hotel is ideal walking distance to the town. Unfortunately the weather was not on our side and we couldn't use the outdoor terrace - it looked lovely though, Lots of selection for breakfast. The hotel organised a taxi for us to take us to Pisa airport with a stop at the Leaning Tower - really great service and lovely driver. Highly recommend
10
Travis
17 Nov 2025
·
Stayed 2 nights
...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism
...You will never want to leave...This hotel and staff are what you would dream to have and not expect from any visit you have at a hotel. From first arrival we were treated like family and made to feel like we were at a new home we had yet to discover. Fabio was simply incredible as was the rest of the staff. From making sure we had everything we needed to guiding us through our journey in their magical town. The hotel itself was impeccable and one of the most friendly and professionally run operations I have experienced...and i travel a lot. It was my first trip alone with my Daughter after the passing of my mother and we could not have been more blessed to be welcomed the way we were into this wonderful space. We truly escaped here. We loved it so much and will return one day. Unfortunately Expedia took a review from another place with a complete opposite experience and posted it here. I cannot tell you the horror i felt when i learned of this mistake. Even when I talked to them they were very understanding. I am grateful of their patience and their constant example of professionalism
Via San Marco, 368, Lucca, Italy
Location
Centrally located in Lucca, Hotel San Marco is within a 15-minute walk of Basilica of San Frediano and Piazza dell'Anfiteatro. This hotel is 1 mi (1.6 km) from Guinigi Tower and 1.1 mi (1.8 km) from Cathedral of St Martin.
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