Is parking available at the hotel?

Parking is available at the hotel, but guests must contact the property in advance to reserve onsite parking. Valet parking is also offered.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 8:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until midnight, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is situated in Lucca's Historical Center, just steps from the Puccini Museum and Palazzo Mansi National Museum. It is approximately 12.2 miles from the Leaning Tower and 37.7 km from Galileo Galilei Airport.

What are the policies regarding children at the hotel?

Children are allowed at the hotel, and all guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Palazzo Dipinto - 4-Star Hotel in Lucca

Average nightly price at Palazzo Dipinto by month, last 12 months (USD)
Month	Average price
January	US$210
February	US$203
March	US$217
April	US$313
May	US$363
June	US$345
July	US$359
August	US$262
September	US$370
October	US$338
November	US$215
December	US$235

What guests think

At Palazzo Dipinto, travelers consistently praise the central walled-city location, modern and impeccably clean rooms, friendly and helpful staff, and standout breakfasts, with convenient on-site paid parking by reservation enhancing stays for those arriving by car.

Several note minor service inconsistencies, such as a missed restaurant booking, uneven friendliness, or needing to ask for VIP perks. Facilities are otherwise limited, and several guests recommend reserving parking in advance as it is paid and subject to availability. Expect a stylish, comfortable boutique stay in the heart of Lucca.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

On-site parking is available by reservation for a fee, often with staff parking and retrieving cars, and is widely appreciated given the walled-city location; facilities otherwise feel limited.

Related guest reviews

10

Martin

2 Dec 2024

·

Stayed 2 nights

Fantastiskt läge i gamla stan med när till många matställen och kaféer . Väldigt trevlig personal som hjälpte till med bokningar och som även såg till att lösa en böter. Åker man bil hit så ska man inte ta sig in i gamla staden då det är väldigt bökigt att ta sig runt och det finns inga parkeringar tillgängliga.

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10

Brian

17 Aug 2025

·

Stayed 1 night

Comfortable modern rooms. Limited facilities. Staff coms a bit hit and miss, eg restaurant booking hadn’t been made when we were told it would be. Make sure to reserve parking early if required.

10

Lourdes

29 Jul 2023

·

Stayed 1 night

Very nice boutique hotel with a plenty of places to sit in the lobby and breakfast area. Breakfast was really good. Parking was convenient but we had to pay a fee. The room was small with a spacious bathroom. Great location with plenty to do and see. We really enjoyed our stay in Lucca.

10

Loriann

15 Jul 2025

·

Stayed 1 night

Beautiful, clean hotel located in the heart of Lucca. Excellent breakfast was included and parking was very reasonable. They even allowed us to keep the car there after checkout for several hours 100% recommend!

10

Gary

30 Sept 2025

·

Stayed 1 night

This is the third time I have stayed in this hotel and what a gem it really is. Perfectly located within the walls - pretty much in the centre of everything. Rooms are clean / modern / upmarket functional. Nothing else needed as far as bedroom is concerned. Breakfast also is excellent- simple food at its best Italian style. No swimming pools here but just a really good place to stay. Staff also were super helpful- big thanks.

10

Roy

22 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay at Palazzo Dipinto. Excellent location, access to their parking garage (and staff parks and retrieves your car!). Our room was very clean, well appointed, and had an interesting upstairs loft-like attic space with a TV and sofa. Staff is friendly and helpful. Lobby area is very nice and breakfast was great. Lucca is a wonderful town to visit and I feel Palazzo Dipinto enhanced the experience.

10

Ida

6 Jul 2022

·

Stayed 1 night

Perfekt litet stopp, Lucca var en fin ort. Rummet var väldigt fräscht, svalt och okej AC. Skönt med parkeringsservice. Bara att lämna in bilnyckeln så parkerade de bilen i deras garage, mot en avgift. Dock inte så lätt att köra till hotellet, många små kringelkrokiga små vägar med många människor för att komma fram. Inget för en stor bil alltså (vi körde peugeot 2008). Men inget att oroa sig för när det gäller zona traffico limitato eftersom hotellet skickar in bilens regplåt till polisen så man slipper böter.

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10

Jeffrey A

28 Jun 2025

·

Stayed 2 nights

Great location, comfortable and clean room, wonderful to have parking in the middle of Lucca. Staff was friendly and accommodating. Nice breakfast also. Would certainly recommend to others and would stay again.

10

Raymond J

16 Jul 2024

·

Stayed 2 nights

A delightful oasis in the heart of old town Lucca. Recently modernised with all ammenities inc elevator in what was once a carriage house. They’ve done a fabulous repurposing of an ancient structure in to an up to date first class hotel. The car parking was a welcome bonus to have in an otherwise not car friendly city.

10

John

27 Jun 2024

·

Stayed 1 night

Perfect location in the center of the walled city. Convenient parking is a huge bonus.

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Cleanliness

Rooms and common areas are repeatedly described as impeccably clean, with housekeeping keeping spaces fresh and tidy.

Related guest reviews

10

Patricia

20 Feb 2025

·

Stayed 1 night

Hotel is a short walk from the train station & within the wall. Staff was amazing! So personable & helpful! Bathrobe & slippers were a plus. Room was incredibly clean & comfortable. Breakfast was lovely. So reasonably priced. Only stayed for one night. Wish it was for more! Would absolutely stay here again!

10

Jodie

2 Mar 2023

·

Stayed 1 night

It was great location, clean and fresh with a great breakfast! Extremely accommodating.

10

Niels

29 Mar 2025

·

Stayed 3 nights

Fantastic hotel best breakfast super clean room will book again

10

Tawnie

29 Aug 2025

·

Stayed 2 nights

Very modern and clean, 24 hour front desk.

10

Loriann

15 Jul 2025

·

Stayed 1 night

Beautiful, clean hotel located in the heart of Lucca. Excellent breakfast was included and parking was very reasonable. They even allowed us to keep the car there after checkout for several hours 100% recommend!

10

Pamela

27 Dec 2025

·

Stayed 3 nights

The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!

10

Gil

4 Jul 2023

·

Stayed 1 night

one of the most beautiful stays for us. In the center of Lucca old town. Clean, friendly, and great atmosphere.

10

Gary

12 May 2023

·

Stayed 1 night

Room was extremely clean and comfortable, breakfast excellent!!!

10

Roy

22 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay at Palazzo Dipinto. Excellent location, access to their parking garage (and staff parks and retrieves your car!). Our room was very clean, well appointed, and had an interesting upstairs loft-like attic space with a TV and sofa. Staff is friendly and helpful. Lobby area is very nice and breakfast was great. Lucca is a wonderful town to visit and I feel Palazzo Dipinto enhanced the experience.

10

Jeffrey A

28 Jun 2025

·

Stayed 2 nights

Great location, comfortable and clean room, wonderful to have parking in the middle of Lucca. Staff was friendly and accommodating. Nice breakfast also. Would certainly recommend to others and would stay again.

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Rooms

Rooms are modern, comfortable, and well-appointed, with some notably spacious layouts and well-designed bathrooms.

Related guest reviews

10

Eric

17 Nov 2025

·

Stayed 2 nights

The hotel is lovely in every respect. The location is perfect, close to the centre of beautiful Lucca, but in a quiet corner. The rooms are lovely. The bathroom was huge and had twin showers. The finishes were tasteful. The staff was welcoming and always helpful. The breakfast was great. We enjoyed our stay immensely and will return.

10

Tami

2 Jul 2025

·

Stayed 2 nights

This hotel was absolutely GORGEOUS! Everything, from the moment we walked in the entryway was just beautiful. Our room was very large, with an extra sitting room. It was beautifully decorated, very modern, with wonderful amenities in the room. The breakfast was delicious with so many options. The staff were all friendly and helpful. The location of the hotel is perfect, just a few minute walk to the main center of town with many restaurants and shops. Also, just a 3 or 4 minute walk to the Walls of Lucca walk, which we did each morning. I highly recommend this hotel and hope to come back!

10

Lourdes

29 Jul 2023

·

Stayed 1 night

Very nice boutique hotel with a plenty of places to sit in the lobby and breakfast area. Breakfast was really good. Parking was convenient but we had to pay a fee. The room was small with a spacious bathroom. Great location with plenty to do and see. We really enjoyed our stay in Lucca.

10

Pamela

27 Dec 2025

·

Stayed 3 nights

The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!

10

Gary

30 Sept 2025

·

Stayed 1 night

This is the third time I have stayed in this hotel and what a gem it really is. Perfectly located within the walls - pretty much in the centre of everything. Rooms are clean / modern / upmarket functional. Nothing else needed as far as bedroom is concerned. Breakfast also is excellent- simple food at its best Italian style. No swimming pools here but just a really good place to stay. Staff also were super helpful- big thanks.

10

Juan

22 Aug 2024

·

Stayed 1 night

Great hotel with amazing staff. Very well designed with spacious rooms and the best breakfast I’ve ever had in italy! Delicious coffee at their bar but just one little disappointment… Nescafé in the room!

10

Roy

22 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay at Palazzo Dipinto. Excellent location, access to their parking garage (and staff parks and retrieves your car!). Our room was very clean, well appointed, and had an interesting upstairs loft-like attic space with a TV and sofa. Staff is friendly and helpful. Lobby area is very nice and breakfast was great. Lucca is a wonderful town to visit and I feel Palazzo Dipinto enhanced the experience.

10

Eleanor

17 Apr 2024

·

Stayed 2 nights

This is a small, charming and yet thoroughly modern hotel. The rooms are spacious and comfortable, the bathrooms well designed and functional. The breakfast buffet is exceptional. Staff are welcoming, friendly and helpful.

6

Daejoon

27 Feb 2023

·

Stayed 2 nights

Breakfast was good. Staff friendliness was hit or miss. Wi-Fi logged in through QR code but logged off frequently and we had to rescan QR codes several times a day which was annoying. The beds were comfortable but decor felt a bit spartan. Hardly anybody in hotel which felt a bit weird.

10

Lisa

28 Mar 2025

·

Stayed 2 nights

Excellent breakfast, comfortable room.

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Service

Staff are widely praised as friendly, welcoming, and helpful, offering thoughtful recommendations and efficient assistance with parking and check-in. A few report inconsistencies such as a missed restaurant booking, uneven friendliness, or needing to request VIP perks.

Related guest reviews

10

Patricia

20 Feb 2025

·

Stayed 1 night

Hotel is a short walk from the train station & within the wall. Staff was amazing! So personable & helpful! Bathrobe & slippers were a plus. Room was incredibly clean & comfortable. Breakfast was lovely. So reasonably priced. Only stayed for one night. Wish it was for more! Would absolutely stay here again!

10

Brian

17 Aug 2025

·

Stayed 1 night

Comfortable modern rooms. Limited facilities. Staff coms a bit hit and miss, eg restaurant booking hadn’t been made when we were told it would be. Make sure to reserve parking early if required.

10

Susan

10 Feb 2025

·

Stayed 3 nights

The breakfast was fabulous. Very friendly staff. I would've liked to have gotten my VIP perks and wish we received drinking water each day.

10

Pamela

27 Dec 2025

·

Stayed 3 nights

The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!

10

Gilberto

24 Nov 2024

·

Stayed 1 night

Atendimento competente e atencioso, instalações excelentes e bem cuidadas, localização perfeita e ótimas divas e informações sobre o local!

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8

Carolyn

5 Jan 2023

·

Stayed 19,361 nights

This was our third stay at the hotel as it is a lovely hotel and we like the modern feel. However, I was a little disappointed that we had to ask for the room upgrade (after we’d got to our room) and we had to ask for the free drink. As the hotel was quiet, I would have expected these as a third time returner let alone a VIP member.

10

Roy

22 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay at Palazzo Dipinto. Excellent location, access to their parking garage (and staff parks and retrieves your car!). Our room was very clean, well appointed, and had an interesting upstairs loft-like attic space with a TV and sofa. Staff is friendly and helpful. Lobby area is very nice and breakfast was great. Lucca is a wonderful town to visit and I feel Palazzo Dipinto enhanced the experience.

10

lezlie

5 Oct 2023

·

Stayed 2 nights

Small friendly relaxing hotel with amazing staff

10

Denise

13 Apr 2025

·

Stayed 1 night

Cute property, very friendly and helpful at the front desk. Excellent location to walk to restaurants and shopping.

10

Cassandra

15 May 2025

·

Stayed 2 nights

It was, in a word, impressive. Not only is it a lovely and clean hotel but the staff was amazing!!!!! We didn’t even think to ask about parking and were impressed that they had an option for a reasonable rate. But the staff was so nice and made our stay top notch. From the morning buffet to their helpful recommendations this hotel was great.

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Location

Exceptionally central inside Lucca's walls, walkable to restaurants, shops, and sights, and around 10–15 minutes from the train station; several also note a quiet setting despite the proximity.

Related guest reviews

10

Eric

17 Nov 2025

·

Stayed 2 nights

The hotel is lovely in every respect. The location is perfect, close to the centre of beautiful Lucca, but in a quiet corner. The rooms are lovely. The bathroom was huge and had twin showers. The finishes were tasteful. The staff was welcoming and always helpful. The breakfast was great. We enjoyed our stay immensely and will return.

10

sarah

25 Jun 2024

·

Stayed 2 nights

We stayed for 2 nights prior to departure from Pisa. The hotel is centrally situated in a quiet location within the walled city. Lovely room, clean & spacious , with good choice at breakfast buffet and the staff friendly and accommodating.

10

Tami

2 Jul 2025

·

Stayed 2 nights

This hotel was absolutely GORGEOUS! Everything, from the moment we walked in the entryway was just beautiful. Our room was very large, with an extra sitting room. It was beautifully decorated, very modern, with wonderful amenities in the room. The breakfast was delicious with so many options. The staff were all friendly and helpful. The location of the hotel is perfect, just a few minute walk to the main center of town with many restaurants and shops. Also, just a 3 or 4 minute walk to the Walls of Lucca walk, which we did each morning. I highly recommend this hotel and hope to come back!

10

Amy

15 Sept 2024

·

Stayed 2 nights

Great location, friendly staff, and rooms were nice and big! We loved how centrally located it was to all the shops and restaurants. We would definitely come back!

10

Charles

10 Jun 2024

·

Stayed 6 nights

Close to good restaurants and great shopping. 15 minute walk to train station. Excellent breakfast each morning and super service for everything from the staff. Would definitely stay here again!

10

Eric

11 Apr 2025

·

Stayed 2 nights

This is a very nice Hotel near the center of the walled city. It is 10 minutes from the train station and close to the restaurants and shopping in Lucca. The staff are very helpful and friendly.

10

Pamela

27 Dec 2025

·

Stayed 3 nights

The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!

10

Gary

30 Sept 2025

·

Stayed 1 night

This is the third time I have stayed in this hotel and what a gem it really is. Perfectly located within the walls - pretty much in the centre of everything. Rooms are clean / modern / upmarket functional. Nothing else needed as far as bedroom is concerned. Breakfast also is excellent- simple food at its best Italian style. No swimming pools here but just a really good place to stay. Staff also were super helpful- big thanks.

10

Roy

22 Jun 2025

·

Stayed 2 nights

Thoroughly enjoyed our stay at Palazzo Dipinto. Excellent location, access to their parking garage (and staff parks and retrieves your car!). Our room was very clean, well appointed, and had an interesting upstairs loft-like attic space with a TV and sofa. Staff is friendly and helpful. Lobby area is very nice and breakfast was great. Lucca is a wonderful town to visit and I feel Palazzo Dipinto enhanced the experience.

10

John

27 Jun 2024

·

Stayed 1 night

Perfect location in the center of the walled city. Convenient parking is a huge bonus.

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Dining

Breakfast earns frequent praise for quality, variety, and attentive service, with several calling it a highlight of their stay.

Related guest reviews

10

Eric

17 Nov 2025

·

Stayed 2 nights

The hotel is lovely in every respect. The location is perfect, close to the centre of beautiful Lucca, but in a quiet corner. The rooms are lovely. The bathroom was huge and had twin showers. The finishes were tasteful. The staff was welcoming and always helpful. The breakfast was great. We enjoyed our stay immensely and will return.

10

Niels

29 Mar 2025

·

Stayed 3 nights

Fantastic hotel best breakfast super clean room will book again

10

Loriann

15 Jul 2025

·

Stayed 1 night

Beautiful, clean hotel located in the heart of Lucca. Excellent breakfast was included and parking was very reasonable. They even allowed us to keep the car there after checkout for several hours 100% recommend!

10

Pamela

27 Dec 2025

·

Stayed 3 nights

The room was well-appointed, comfortable, and impeccably clean. The hotel’s location is perfect — just steps from the train station, restaurants, and cafés, making it incredibly easy to explore Lucca and the surrounding area. The staff were genuinely helpful, and every restaurant recommendation they gave us was spot-on. Lucca is a beautiful town, and this hotel is the ideal place to relax and truly enjoy it. One more thing — breakfast was absolutely delicious and always fresh. The woman working each morning was especially attentive and would make us the perfect coffee without us even having to ask. That personal touch made our stay feel so special. We will absolutely be back!

10

Paul

8 Sept 2025

·

Stayed 3 nights

Really helpful staff. First class rooms. Excellent breakfast.

10

Gary

30 Sept 2025

·

Stayed 1 night

This is the third time I have stayed in this hotel and what a gem it really is. Perfectly located within the walls - pretty much in the centre of everything. Rooms are clean / modern / upmarket functional. Nothing else needed as far as bedroom is concerned. Breakfast also is excellent- simple food at its best Italian style. No swimming pools here but just a really good place to stay. Staff also were super helpful- big thanks.

10

Kristen

22 Jun 2024

·

Stayed 2 nights

The hotel was lovely. The staff was friendly and helpful. The breakfast was absolutely delicious! I would highly recommend!

10

Juan

22 Aug 2024

·

Stayed 1 night

Great hotel with amazing staff. Very well designed with spacious rooms and the best breakfast I’ve ever had in italy! Delicious coffee at their bar but just one little disappointment… Nescafé in the room!

10

John

15 Mar 2025

·

Stayed 1 night

Great hotel in a great location. Even parking sorted out efficiently. Breakfast was superb. Too good for my good.

10

Bruce

4 Nov 2025

·

Stayed 2 nights

Great hotel! Great staff, facilities, breakfast, service. We will definitely be back.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $218	10 $217	11 $218	12 $278	13 $253	14 $225
15 $214	16 $216	17 $220	18 $216	19 $220	20 $220	21 $230
22 $215	23 $220	24 $218	25 $222	26 $221	27 $222	28 $249
29 $222	30 $215

Su	Mo	Tu	We	Th	Fr	Sa
		1 $218	2 $222	3 $231	4 $231	5 $311
6 $288	7 $264	8 $233	9 $244	10 $228	11 $244	12 $232
13 $268	14 $233	15 $244	16 $244	17 $268	18 $268	19 $240
20 $233	21 $232	22 $232	23 $222	24 $232	25 $232	26 $232
27 $232	28 $263	29 $293	30 $293	31 $312

Palazzo Dipinto

Prices for Palazzo Dipinto

Monthly average prices

About this property

Location

Room options

Suite

Deluxe Double Room

Superior Double Or Twin Room

Classic Double Room

Junior Suite

Superior Double Room

Room (Master)

Premier Room

Guest reviews of Palazzo Dipinto

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Palazzo Dipinto

Prices for upcoming dates

Business details