Is parking available at the property?

Limited parking is available on-site. Covered extended parking is offered for a fee of EUR 25 per night. Parking height restrictions apply, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately EUR 13 for adults and children.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is until 11:00 AM. Late check-out is available for a fee, subject to availability. Early check-in may also be requested.

Are airport shuttle services available?

Airport shuttle services are available for a fee of EUR 40 per vehicle, accommodating up to three passengers. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features elevators and step-free entrances, making it accessible for guests with disabilities. Wheelchair-accessible facilities are available in public areas and rooms.

What is the location like in relation to key landmarks?

The property is centrally located in Verona, within a 15-minute walk of Verona Arena and Piazza delle Erbe. It is 0.2 km from Piazza Bra and 0.6 km from Juliet's House, with convenient access to public transport.

What are the policies for guests staying with children?

Children are welcome at the property. Guests should note that all children must be present at check-in and show their government-issued photo ID card or passport.

Mastino Rooms - Guest House in Verona

Average nightly price at Hotel Mastino by month, last 12 months (USD)
Month	Average price
January	US$115
February	US$119
March	US$110
April	US$159
May	US$169
June	US$158
July	US$179
August	US$146
September	US$201
October	US$154
November	US$132
December	US$137

What guests think

Across the reviews, Mastino Rooms is praised for its central location by the Arena and walkable access to sights and transport, along with generally clean, comfortable rooms and a generous breakfast that many guests found varied and satisfying.

Service is often described as friendly and helpful, though several guests reported rude or indifferent reception, noise from the street or neighboring venues, seasonal or ineffective air-conditioning, and shower designs that leave bathroom floors wet. Facilities are basic for the category: nearby paid parking commonly requires advance reservation, the spa is at another property with an extra fee, and some units are in separate buildings reached by a short shuttle or walk. Best suited to travellers who value strong breakfast and easy sightseeing over extensive facilities and uniform room quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid parking is available nearby and often needs pre-booking; several reviews note the spa is at another property with an extra fee. Some units are in annex buildings reached by a short shuttle or walk.

Related guest reviews

8

Katsuki

13 Aug 2022

·

Stayed 3 nights

チェックアウト時に送迎をしてもらわなければならないが、その連絡が面倒だった。しかし、アパルトメントの環境は最高だった。

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10

Patricia Karlla Barbosa

25 Jun 2025

·

Stayed 1 night

Localização privilegiada no início do centro histórico. Disponibiliza garagem mediante o pagamento de €25 por noite. Café da manhã muito bom. Hotel reformado com aspecto de novo.

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10

Paul

26 Feb 2024

·

Stayed 1 night

We had a lovely stay in the Hotel apartments, they are about 500 meters from the main hotel but there is a courtesy driver to take you there and pick you up in the morning. The apartment was large, bed was comfy and everything was clean.

6

David

8 Jan 2023

·

Stayed 19,356 nights

Centralissimo,camere rumorese per via della strada trafficata e del MC donalds sotto. La SPA assurdo mettere le foto quando è un servizio esterno e a pagamento

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8

Vincent

9 May 2024

·

Stayed 1 night

Hotel is prima, heel dichtbij het historische centrum van Verona. Ontbijt heel lekker. 2 min punten: 1- onder het bed was heel erg vies, alsof het absoluut nooit wordt schoongemaakt. 2- op de website stond er dat er parkeerplaatsen beschikbaar zijn. Dat klopt maar wel tegen betaling (25€).

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8

Rob

28 Jun 2025

·

Stayed 1 night

Reserveren voor het parkeren van je auto is vooraf noodzakelijk. Had dat nergens gelezen. Tegenover het hotel is een openbare parking. Hotel is echt heel vlakbij de Arena voor een bezoek aan de opera.Dus ook vlakbij alle soorten terrasjes.

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8

Nancy

16 Sept 2025

·

Stayed 2 nights

Location was great, nice hotel, nice breakfast my only issue was that when I booked it stated the hotel had a hot tub which I purposely booked for that reason to help with my therapy however it was not in that hotel but 100 meters away at another hotel & there was a cost of 35 euros each visit. Also stated it had self laundry & laundry service but they did not which I needed as well as we had been travelling for over a week & half. If you don’t need hot tub or laundry it was a great place.

8

Marz

27 May 2025

·

Stayed 2 nights

We found the hotel to be in an excellent handy location. Shops and restaurants are at your door. Everything was perfect. Just keep in mind that the SPA is not included

8

Douglas

23 Oct 2025

·

Stayed 2 nights

Great location with many good restaurants within a few minutes walking distance. There is underground parking directly across the street. Many attractions within walking distance as well.

8

Thorsten

2 Jun 2024

·

Stayed 1 night

The apartment was nice and well equipped. However, it is a separate building, not in the location of Hotel Mastino. The hotel ist quite close to the Arena, the apartment building is nearby the river. It is not that far, but still a different area. There is a shuttle service provided (driving through very narrow streets) for check-in and check-out, because these need to be done at the Hotel. This is a bit of an inconvinience.

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Cleanliness

Reviews frequently praise clean rooms and tidy common areas. However, recurring complaints mention bathroom drain odours and occasional missed spots or worn fixtures.

Related guest reviews

8

Nino

1 Aug 2025

·

Stayed 4 nights

Lovely hotel with a great location and friendly staff but there was a terrible smell from the drains in our bathroom in room 106 which I complained about but nothing was done and the checkout was pretty poor!!! They did not even ask me how our stay was. A bit disappointed 😞

10

Alexandra

21 Feb 2025

·

Stayed 1 night

I had a lovely stay at the Mastino. The staff was friendly and helpful, and the room was clean and comfortable. The location was perfect for exploring the area, a minute from Piazza Bra/ the Arena. Breakfast had a great selection. Overall, a good experience and a solid choice for a stay in Verona.

8

Katty

2 Jun 2024

·

Stayed 2 nights

La estancia ha sido buena, el hotel está a pocos metros de la Arena de Verona. Lo único malo es que el baño olía a desagüe, muy desagradable tener que entrar.

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10

Lorenzo

2 Oct 2025

·

Stayed 1 night

Camera pulita, letto molto comodo e colazione super abbondante! Tornerò sicuramente!

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6

Bente

25 Jul 2023

·

Stayed 3 nights

The breakfast was very good. The room was perfectly located at a quiet part of the hotel, but am sorry to say that there is a lot of improvements to be made regarding the cleaning. Bathroom was smelly and the floor was not cleaned properly. The same with the room, a lot of dust, spiderwebs 🕸 and again the floor was dirty. We made a complaint and next day the room was cleaned properly but they could never get it right that we wanted two separate beds.

6

Victor

22 Jun 2024

·

Stayed 1 night

A primera vista la habitación estaba bien, limpia, amplia y confortable era una habitación cuádruple con dos camas individuales y una cama de matrimonio bastante amplia. Una de las camas individuales tenía un olor a pis insoportable, mi hijo no pudo dormir en ella tuvimos que dormir en la de matrimonio por suerte era muy grande y dormimos bien

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10

Leonello

25 Nov 2024

·

Stayed 2 nights

Albergo vicinissimo all'Arena e a tutte le bellezze di Verona, anche i mercatini di Natale e la mostra di presepi sono nelle immediate vicinanze. Personale gentile e disponibile, tutto pulito e lindo. Colazione eccellente.

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6

Florent

12 May 2025

·

Stayed 1 night

Pas de lit parapluie pour notre fille on a du dormir à 3 dans un lit . Et il y avait de l’eau sale avec des selles dans la brosse des toilettes. Le petit déjeuner était bien .

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10

Roberto

22 Jun 2024

·

Stayed 1 night

Ottimo hotel nel centro di Verona stanze giuste pulite e ottimamente climatizzate Colazione eccellente

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10

Christine

20 Apr 2025

·

Stayed 5 nights

The staff were so helpful with any questions we had. I found my room a bit hot as the air-con wasn’t on yet but within 5 mins a fan was brought to my room. The room, along with everywhere else was very clean, the room was just like the photos and was lovely. The breakfast was really good with lots of choices. It’s a great location for everything and outside of the ZTL zone . I would definitely recommend staying here and would stay again

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Rooms

Room size and style vary from small and dated to spacious and comfortable; soundproofing can be weak with street or venue noise. Common issues include seasonal or weak A/C and showers without doors that wet bathroom floors.

Related guest reviews

8

Brian D

6 May 2025

·

Stayed 3 nights

Great little hotel, room quite small facing inner small space, very reasonable and good breakfast! A bit warm, and air not turned in yet, but a great value.

8

Barry

28 Feb 2025

·

Stayed 2 nights

Super well located, attentive front desk, decent breakfast, clean rooms. However, the Wi-Fi in my room didn't work much past the door to the room! Also, a bathroom should have an exhaust fan. Not excited to have an odour from the previous guest.

8

Caroline

13 Oct 2025

·

Stayed 2 nights

Café da manhã excelente! Muita variedade e qualidade nas opções oferecidas. Quarto era confortável mas precisa de alguma manutenção: espelho antigo, paredes descascando levemente. Cama poderia ser mais confortável. Ar condicionado central e não funciona em outubro, apenas para aquecedor. Isso nos incomodou um pouco pois ficava abafado no quarto durante a noite. Chuveiro bom, banheiro com bom tamanho.

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8

Thomas

30 Jun 2024

·

Stayed 1 night

Gute Lage in Laufnähe zur Arena. Zimmer zur Straße leider laut, da Mc Donalds direct daneben bis 3 Uhr nachts.

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10

Marina

26 Jul 2023

·

Stayed 4 nights

The location was excellent. The room was basic but clean. Unfortunately, my bathroom shower had no curtain or door, which neant my bathroom would fill water. That was frustrating. I did complain and they gave me more towels!. Very good breakfast and plenty to chose. Very happy apart from the shower situation.

8

Anne

16 Oct 2024

·

Stayed 1 night

Very quick check in and shown to our room. Good room, bed firm but two singles pushed together and they kept moving apart during the night. Good location, easy to find. Great choice at breakfast. Shortage of sockets.

6

Ludwig

31 Jul 2023

·

Stayed 1 night

This hotel was very suitably located to suit our needs of visiting the old town of Verona. The room was very basic but the bed was comfortable. Unfortunately the shower did not have a door so every time we showered the bathroom floor got totally drenched. Apart from that the hotel was adequate.

4

Arnaud

1 Mar 2025

·

Stayed 3 nights

I wrote « quiet room » for the booking, i asked réception when i arrived . The first 2 nights were acceptable but the third awful with deliveries and trucks just in front of the hotel starting at 5 am The bed was hard , and the room too warm (how can we waste energy and money like that !)

8

Suzann

20 Mar 2024

·

Stayed 3 nights

Great location for walking around the city with awesome staff who were most accommodating. The first room faced the street and was very noisy. Unseasonably warm and too early in the season for AC. Thankfully we were able to switch rooms which allowed us to keep the window open.

8

Samantha

8 Aug 2025

·

Stayed 1 night

We chose this property due to its location, which was excellent. Staff were friendly and check in was speedy. Breakfast had a good selection. The room was spacious however it was a little noisy and could hear in the next rooms. Great value though!

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Service

Staff are generally friendly, helpful and efficient with check-in and luggage storage. A number of guests, however, reported rude or indifferent reception and inconsistent follow-up on problems.

Related guest reviews

10

Lindsey

5 Jun 2025

·

Stayed 1 night

Great location helpful friendly staff

10

Dan

16 Jun 2025

·

Stayed 1 night

Great Hotel and close to everything. The staff is top notch and very helpful with all of your needs. The breakfast in the morning is the best in the city. I highly recommend this place.

10

Michelle

19 Aug 2025

·

Stayed 1 night

Fantastic Property great location friendly staff would recommend

6

Jigna

7 Dec 2024

·

Stayed 2 nights

Be aware and make sure you check the rooms are provided as booked. Receptionists kept arguing saying we were provided the standard room as booked but they placed us in a economy room. Hotel is in a great location, house-keeping team are excellent in keeping the rooms spotless and breakfast is decent. Receptionists are rude, in particular Valentina.

4

Agnes

9 Jun 2025

·

Stayed 1 night

One night stay in early June 2025. The Hotel is perfectly located. We arrived to Verona by train and we arrived to the hotel very easily. This hotel has two negative things. The first one is the bathroom. It is smallish but the real problem is the shower, which has no door or curtain and turns into a swamp after one use. I was very disgusting. Then the second issue, which to me is a deal breaker is the staff. The staff at the front desk are the complete opposite of helpful. The elevator broke down for a while and a person in a wheelchair was stuck in the first floor landing waiting while someone was trying to fix the elevator, during all this the two receptionists were completely oblivious at the front desk laughing and joking. I asked the lady at the front desk where the closest office to get a fiscal code number was located and she argued with me that tourist cannot get a code and never provided an answer. The front desk staff were simply not nice. The hotel was fully booked because the location is just too good. Need to improve in a few areas

4

Boris

24 Apr 2023

·

Stayed 1 night

This property is centrally located and they know it. The staff is indifferent to requests and not very accommodating. They are very busy

8

JORGE

4 Nov 2025

·

Stayed 1 night

The hotel experience was very good…except that their understanding of a WARM ROOM, is 68 Fahrenheit degrees! At the most! So the night cost me a soar throat. But Michael also named Mateo, as the bellboy/all uses future Robotic Engineer made the day!

10

Joanna

3 Jul 2025

·

Stayed 4 nights

The staff were friendly. Our room was a great size. Shower/bathroom also lovely. Bed was comfy. Location is excellent. 15 mins walk from the station. Bus stops right outside. Short walk to the area and old town. Would recommend

10

Salam

22 Mar 2023

·

Stayed 4 nights

Valentina, the lady in the reception was absolutely helpful from the beginning. Our flights got cancelled last minute and therefore we had to rearrange our hotel rooms. She quickly jumped into helping and sorting it out for us and finding a room available for our stay. She is very polite and communication was excellent. The rooms are clean overall and comfortable. Location is excellent! Breakfast was good. It’s about 15 minute walk from the main station to the hotel. We would highly recommend this hotel to anyone visiting Verona.

10

Dan

10 Jun 2025

·

Stayed 2 nights

The Staff at front desk were very helpful with all of your needs. Some of the best service I have ever had. The Breakfast at the Hotel is second to none! Highly Recommend to everyone visiting Verona!

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AI-generated summary based on recent guest reviews

Location

Excellent central location a short walk from the Arena/Piazza Bra, restaurants and sights, with bus stops nearby and roughly 15 minutes on foot to the station.

Related guest reviews

8

Roy Henrik

9 Sept 2025

·

Stayed 1 night

Greit hotell med god frokost. Kort avstand til shopping og restauranter. Anbefales

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8

Wai Kan Louis

8 Aug 2025

·

Stayed 1 night

Good location, close to shopping center and sightseeing within walking distance.

10

Patricia Karlla Barbosa

25 Jun 2025

·

Stayed 1 night

Localização privilegiada no início do centro histórico. Disponibiliza garagem mediante o pagamento de €25 por noite. Café da manhã muito bom. Hotel reformado com aspecto de novo.

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10

Elisabetta

21 May 2023

·

Stayed 1 night

The hotel is very central, very close to the Arena, well connected by bus. Staff was very nice. Room was small but very clean and well sound proof, we did not hear and noise. I would definitely recommend.

8

John

29 Jun 2025

·

Stayed 2 nights

Perfecte ligging ten opzichte van Piazza Bra

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10

cassidy

8 Aug 2025

·

Stayed 2 nights

Location

10

piero

20 Sept 2025

·

Stayed 2 nights

Centrally located. Nice and clean Hotel. Very well organized for services

8

Douglas

23 Oct 2025

·

Stayed 2 nights

Great location with many good restaurants within a few minutes walking distance. There is underground parking directly across the street. Many attractions within walking distance as well.

8

Margaret

27 Feb 2025

·

Stayed 3 nights

The hotel is in a great location, 5 minute walk to Arena,15 min walk to bus/train station. Lovely buffet breakfast. Friendly staff.

10

Emmanuel

26 Mar 2025

·

Stayed 2 nights

A fifteen-minute walk to the train station and bus depot. The hotel is in the center and near one of the major attractions, the Coliseum.

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Dining

Breakfast is widely described as abundant, varied and tasty. Some guests noted weak coffee or limited choices for specific diets.

Related guest reviews

10

Stefano

1 Dec 2025

·

Stayed 1 night

Posizione perfetta e comodissima, vicino a tutto. Disponibilità di garage coperto, privato e chiuso. Personale gentile, camere ampie e pulite, colazione abbondante e varia. Un piacevole ritorno in questa struttura

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10

Rayssa

21 Jan 2026

·

Stayed 3 nights

Ótimas acomodações, equipe gentil, limpeza satisfatória e café da manhã delicioso.

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10

Jakob

21 Jun 2025

·

Stayed 2 nights

Great location, clean room, bathroom was fairly modern, decent breakfast

10

Victory

17 Nov 2025

·

Stayed 1 night

Clean and nice structure! Breakfast could be better but good for a 3-star hotel.

10

ANTONIO RAFAEL

12 Sept 2025

·

Stayed 1 night

Lo que mas nos gusto el desayuno buffete mejor que muchos otros hoteles Italianos del mismo nivel de precio y categoria.

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10

Jose Roberto

14 Jan 2026

·

Stayed 2 nights

Todas as expecttaivas foram superadas. Localização excelente, café da manhã muito farto, com variedade e itens de excelente qualidade. Equipe atenciosa e atenta 'as nossas necessidades. Recomendo enfaticamente.

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8

Kenneth

18 Jul 2025

·

Stayed 3 nights

Perfekt beliggenhed. Rigtig god morgenmad. Rengørering i top.

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10

Joanna

3 Jul 2025

·

Stayed 4 nights

The staff were friendly. Our room was a great size. Shower/bathroom also lovely. Bed was comfy. Location is excellent. 15 mins walk from the station. Bus stops right outside. Short walk to the area and old town. Would recommend

8

Bühler

19 Apr 2025

·

Stayed 3 nights

Ideal für eine Städtereise. Nahe der Sehenswürdigkeiten und Restaurants. Empfang herzlich und zuvorkommend. Leider kein Deutschsprechendes Personal. Zimmer relativ sauber, Klo entsetzlich. Frühstücksbüfett mangelhaft und sehr unfreundliches Personal.

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10

Dan

10 Jun 2025

·

Stayed 2 nights

The Staff at front desk were very helpful with all of your needs. Some of the best service I have ever had. The Breakfast at the Hotel is second to none! Highly Recommend to everyone visiting Verona!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $108	10 $111	11 $109	12 $157	13 $137	14 $234
15 $115	16 $98	17 $97	18 $105	19 $104	20 $133	21 $200
22 $96	23 $124	24 $122	25	26	27 $190	28
29 $106	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
		1 $118	2 $115	3 $114	4 $128	5 $232
6 $204	7 $175	8 $102	9 $104	10 $115	11 $138	12 $172
13 $105	14 $100	15 $102	16 $119	17 $112	18 $123	19 $157
20 $109	21 $106	22 $110	23 $114	24 $126	25 $139	26 $163
27 $138	28 $164	29 $127	30	31

Hotel Mastino

Prices for Hotel Mastino

Monthly average prices

About this property

Location

Room options

Single Room

Double Room

Superior Double Room

Deluxe Double Room

Deluxe Apartment Separate Building

Economy Double Room

Triple Room

Two-Bedroom Apartment Separate Building

Junior Suite

Large One-Bedroom Apartment Separate Building

Quadruple Room

One-Bedroom Apartment Separate Building

Wellness One-Bedroom Apartment Separate Building

Guest reviews of Hotel Mastino

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Mastino

Prices for upcoming dates