Is parking available at the property?

Free self-parking is available on-site.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 10 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is located in the business district of Montgomery, within a 15-minute drive of EastChase Shopping Mall and Riverfront Park. It is approximately 0.7 miles from Blount Cultural Park and 0.9 miles from Bowlero Montgomery.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, open from May to September.

What are the hotel policies for guests staying with children?

Up to 3 children aged 18 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

Sonesta ES Suites Montgomery - Comfort in the Heart of Alabama

Average nightly price at Sonesta ES Suites Montgomery by month, last 12 months (USD)
Month	Average price
January	$74
February	$70
March	$69
April	$69
May	$73
June	$81
July	$78
August	$81
September	$81
October	$85
November	$76
December	$77

What guests think

At Sonesta ES Suites Montgomery, reviews consistently highlight spacious, apartment-style suites with full kitchens and generally comfortable beds, but also frequent cleanliness issues, smoke odors, and maintenance problems such as broken door locks and worn carpeting.

Staff are often described as friendly and accommodating, though after-hours coverage and check-in can be unreliable, with reports of long waits and limited housekeeping or towel exchanges. The location is convenient to the highway, but several guests felt the surrounding area and nighttime activity were uncomfortable. Breakfast is frequently unavailable or minimal despite expectations. Expect spacious value-oriented suites with trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests reported ongoing electronic door lock failures requiring staff to escort them to rooms, and repeated pool closures or poor pool condition. Exterior lighting and general upkeep also drew safety and maintenance concerns.

Related guest reviews

4

Micheal

Jul 22, 2024

·

Stayed 2 nights

The bathtub was filthy and moldy, several water stains on the ceiling, the carpet was dirty, and there was a broken light fixture laying on the bathroom sink. More importantly, they could not provide room keys to us or any other guests, the key card programmer was broken and had been inoperative for 2-weeks. The service clerk had to walk you to your room and unlock your door with the master key everytime you wanted in your room.

2

Bruce

Jul 6, 2024

·

Stayed 2 nights

No key to the room had to be let in. Their key system not working was not told this until after checking in Went to room and decided to leave because of safety reasons

4

Walter

Jul 16, 2024

·

Stayed 1 night

There were no keys available. Front desk was super nice and had to walk across property to let me in room. No TV remote. Lights not working. It was only 1 night so I did not make a big deal out of it.

6

Jamie

Jul 17, 2024

·

Stayed 7 nights

Property was pretty clean and decent. Room was fine. Their key card system was not working so had to be let in my staff every time we left. Staff was all pretty great. However, after about 4 days they gave my husband a hard time about being let in because his name wasnt on the reservation (which understandable so we added it) but then had to wait over 30 minutes to be let in in about 100 ° weather with my two kids. Not fun for any of us! We had groceries that needed to be replaced because of the wait. Overall - pretty decent but the no key was A PAIN! (But thats not on the staff - thats on the property)

8

tiffany

Jul 13, 2024

·

Stayed 1 night

Hotel couldnt give us a key for room..Key system was down.It was an inconvenience shouldve got a price break.Someone had to come let us in every time we wanted to enter our room.Room was very nice and clean.

6

Holly

Oct 29, 2025

·

Stayed 1 night

The pool was closed even though it was 90 degrees outside. Big disappointment

6

Nichole

Jul 22, 2024

·

Stayed 1 night

It was hard to leave my room and come and go as I please due to the fact that I didn’t have key access to my room because of the key system being down. I had to stop at front desk to get access to room each time by staff.However, Room was nice, establishment was clean, check in process was ok.

2

José

Apr 29, 2025

·

Stayed 1 night

Poor customer service. Front desk closed until 8am. Pool was terrible. Not as pictures showed. Green water, garbage and unavailable to use. All facilities out of maintenance. Room with cigarette smell. Terrible Doors, carpets and outdoors dirty

4

Raynell

Jul 7, 2024

·

Stayed 1 night

Our room was clean and spacious. We had to wait over 20 minutes in line to check in as there was only one clerk at the counter on a Saturday afternoon. That seems ridiculous to me. We were told that they were updating the key system so the keys didn't work. We waited an additional 10-15 minutes to have her let us into the room. Any time we wanted to leave and return, she had to open the door. We only left once and had one person stay behind to make sure we could get back in the room to keep us from having to wait again. Outside hall lights were not on at night which was a huge safety concern. Couple that with waiting to get into your room and you have a serious security issue! Thank God it was only one night. We wont stay again!

4

Daniela

Jul 24, 2024

·

Stayed 2 nights

The electronic door locks to enter the hotel rooms have been broken for three weeks. And that wasn’t disclosed before booking. You have to get an employee to open the door for you every time you want to enter your room. That takes a long time of waiting & is uncomfortable for a woman traveling solo, especially at night. The bathroom was dirty & needs a deep cleaning including of the wall behind the bathroom door. Staff was very nice but can’t make up for a deteriorating property.

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Cleanliness

Cleanliness feedback is largely inconsistent, with many reports of stained carpets, smoke or mildew odors, mold, and roaches, though some rooms were acceptable. Standards vary notably between units and common areas.

Related guest reviews

2

Dana

May 7, 2025

·

Stayed 1 night

This Hotel is filthy.There was mold on the walls, the ceiling. Stains on the sheets and blankets. The walls are filthy. The AC vent had 3 inches of thick dust on it. It was horrible. There was a strong smell of Marijuana in the office and the entire property. I felt unsafe and I refused to stay there. Now looking into how to get my money back. I would not allow my dog to even stay here. The pictures are false and do not depict the actual condition of this hotel.

6

LeRoy

Mar 8, 2025

·

Stayed 1 night

I saw 2 roaches!

8

Mark

Sep 17, 2025

·

Stayed 5 nights

The carpets and floor are filthy!

6

Robert

Oct 6, 2024

·

Stayed 2 nights

Stains on the carpet and bugs in the popcorn ceiling.

6

Stephanie

Dec 23, 2023

·

Stayed 1 night

The ceiling is either extremely dusty or moldy.

2

Kristen

Jul 29, 2023

·

Stayed 1 night

We got to our room around 11pm and our room hadn’t been cleaned from the last person. The maid wasn’t there, so we had to clean some of it ourselves! The bathroom was disgusting and we couldn’t even use it. There was hair all over the bar soap, so we couldn’t use that either. Luckily we had a suite, so we could use the dawn soap to wash with. I called the front desk and asked for new linen and towels and she did bring them promptly and was very nice at the desk, but I can’t get over the dirty room! We drove 13 hrs to get there with 2 kids under 3 yrs old and was so exhausted, this was the worst way to end the day. I would NEVER come here again!!! If it wasn’t so late we would have gone somewhere else!!

2

La Tanya

Mar 18, 2024

·

Stayed 3 nights

The carpet was dirty and the caulk was black! The curtain had stains. The hotel was not to my standards.

6

Courtney

Oct 7, 2025

·

Stayed 4 nights

This property is definitely not the worst but far from the best. I was in one room but it was disgusting. The carpet was nasty, the door had dirt everywhere, the sink had a strong smell, and the toilet was dirty. The room they moved me to was much cleaner but the carpet still needed attention. When I came to report the dirty room. The hotel staff were outside smoking weed with residents that live there. It wasn't the worst experience but I'll never recommend or stay here again

8

Bobby J

Sep 6, 2025

·

Stayed 1 night

It was just OK. The Bed was comfortable. However, the inside of the commode was filthy. There were roaches in the restroom and on the kitchen counter.

2

Richard

Jul 14, 2025

·

Stayed 3 nights

Went to this property with my family because we were in town for a family reunion. Got to the room and it was filthy!!! The floors were covered in stains, the bed rooms has juice or something red all over almost the whole floor. The bathroom door handle was broken!! The beds had stains. The chairs and couch were filthy. Walls were filthy, door had been kicked in at some point. We were required to pay ahead of time. If i had the opportunity to sew the room before paying we would not have booked at this hotel. Upon canceling our reservation we still had to pay for the first night. I'd like a full refund because this hotel was unsuitable anyone!!

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Rooms

Suites are spacious, apartment-style, with full kitchens and often comfortable beds. Decor shows age in places, and some guests noted highway or neighbor noise plus limited TV/streaming options or weak Wi‑Fi.

Related guest reviews

8

Marlene

Oct 30, 2023

·

Stayed 2 nights

Although the place is older, our suite had been somewhat refurbished. It was very spacious and comfortable, but could use a little TLC in the bathroom. Overall a great value.

6

Jennifer

Feb 20, 2025

·

Stayed 1 night

Right off highway and we were on back side of hotel so it was somewhat noisy. Didn’t know they were outside doors. The carpet has definitely seen a lot is use. Stained spots in several locations. Just looked old. When we left the front door was locked so we couldn’t get in to return key, etc. the lights were all out. It was 6:00 am. Bed was comfortable. Nice small kitchen area.

10

Mary

Feb 2, 2025

·

Stayed 1 night

Great find. We rented a studio apartment. After staying in regular hotels it was lovely to have a full kitchen and sitting area. The kitchen was well equipped with everything we needed. The front desk staff were friendly and helpful. The only complait we had was there wasn't any mention of no elevator. We are seniors and hauling all our things up the staira would not have been good. The front desk rearranged our booking so we were put on the ground floor.

8

Dennis

Jun 19, 2025

·

Stayed 1 night

You have a two bedroom apartment with everything you need to stay in for the night

8

LeQuitta

Mar 16, 2023

·

Stayed 4 nights

The rooms were super spacious! I didn't care too much for the grab and go bfast. And the wifi was SUPER weak!!!!!

6

Pamela

Mar 25, 2024

·

Stayed 1 night

Old. However, the bed was very comfortable

10

James

Mar 15, 2024

·

Stayed 2 nights

The best hotel on our 10-day Civil Rights road trip. Great size room with a fully stocked kitchen. Heavenly bed and nice bathroom/shower. An incredible value even without breakfast. Occasional noise from the Interstate so ask for a room away from the noise. 10 minutes to downtown Montgomery even during the non-existent rush hour.

6

Viviane

Jun 27, 2025

·

Stayed 3 nights

The room was decent and I like the fact that there was plates, toaster, full fridge and utensils and a cute little living room area with fire place. The area where hotel is located is not the best.

10

LaTonia

Feb 23, 2025

·

Stayed 2 nights

We've stayed at this property before and had not the best experience before, but this stay was a great improvement. The staff was pleasant, upon check in, Shenika(sp), was great and the coworkers were pleasant as well. Checking out, Lisa was amazing with a great personality. Our area was quiet with good parking availabilty. The room was nice but had a couple of hiccups, but can be easily corrected/updated. The bathroom sink drained extremely slow, the floor had areas that were unstable (dips), there are no streaming options on the TV and no HDMI available to connect devices. It's probably time to replace the mattress, the center is less firm than the other areas. Having a ceiling fan would also improve the space. Overall, I would recommend this property.

8

Laurie

May 25, 2024

·

Stayed 1 night

I liked the little kitchenette and fireplace in the room. The room was spacious It could have used new carpet and furniture

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Service

Staff are frequently praised as friendly and helpful, but reliability is uneven: after-hours coverage, slow check-in, room assignment errors, and limited housekeeping or towel exchanges were recurring issues.

Related guest reviews

2

Michael

Apr 6, 2025

·

Stayed 2 nights

My flight was cancelled so after being rerouted I got in 12 hours later than expected. Even though the Orbis website instructions indicated there was always staff at the hotel, when I got there the door was locked and the lobby was dark. There was an after hours number which matched Orbis' number for the hotel. I called it numerous times. No answer, not message service. I knocked on the lobby glass. Finally in desperation, I dragged my suitcase a half mile to a neighboring Marriott. I was preparing to check in when a very kind staff person called me and told me he could let me in. The main grounds are fine and partially maintained, but there is evidence of run down, from peeling stucco, to extremely filthy carpets in my room. Very stained with God knows what (one large red-stain I hope is something like tomato juice). Check out was also problematic. At 5 am when I had to leave for the airport...no staff. My room keys would NOT open the front door to the lobby to return keys. My phone had accidentally unplugged so I had no way to signal for an Uber. Further the wifi in the hotel would NOT connect, so I was isolated and could not get help. Another 1/2 mile back to the neighboring Marriott to recharge my phone enough to get an Uber. In short...if you go to this hotel, you really are on your own. The one staff person I saw was very professional and kind, but clearly over-exerted as I was left stranded outside twice and he was simply not to be easily found.

10

Nicole

Jan 2, 2025

·

Stayed 2 nights

The front desk staff is amazing. I came early and they were able to get me a room. The energy and personality of the staff is top notch.

6

Tangela

Jul 30, 2025

·

Stayed 7 nights

The room itself was clean and comfortable. Kitchen chairs were broken and unsafe. Could not use them. The bedding was exceptional. Mr. Charles who worked evenings was very helpful and considerate. The daytime workers were not helpful at all. They stood around talking to eachother and ignored me I stayed a week and everyday i had to turn in towels to get clean ones so every day i had to deal with them. They never had towels at the desk and expected me to walk several buildings away to get 2 towels because they never let me get more than that even though I an disabled and it was more than 100 degrees. I would not recommend for vacation. Ok for regional work.

8

Linda

Aug 2, 2024

·

Stayed 2 nights

No room key. Staff not always available to let you in. If you’re not going to have room keys you must have a runner at all times to allow guests to enter their rooms. Heavy smoke smell at door like cleaning staff smoking outside rooms.

2

Katoya

Nov 30, 2024

·

Stayed 2 nights

First off the room did not have towels. The front desk closes at 11 so you’ll have to call a number to reach someone. We called the number to get towels never got an answer. In the morning we called for towels never got an answer. We went to the front to get towels the next morning but was told that housekeeping didn’t come in until 9am. The room itself wasn’t clean, the carpet needs to come up because it’s dirty. The beds were comfortable. That was the only thing decent about our stay. Charles was nice at check in. The lady we talked to the next morning wasn’t so pleasant. She argued me up and down that we hadn’t called and I have proof that we called and used the messaging app. She came off as being really rude. I normally don’t leave bad reviews but I’ve never had a bad stay anywhere. This was by far the worse stay I’ve had in all my years. Some things I can deal with but having to use my clothing to wash up with is ridiculous. Being argued down like I would lie about calling emergency number for service is bad business. I’ll never stay there again. Thankful for the lesson learned tho.

6

Colegula

Dec 1, 2024

·

Stayed 1 night

I was initially put in a room that already occupied. I opened the door and there were already ppl in there.

4

Raynell

Jul 7, 2024

·

Stayed 1 night

Our room was clean and spacious. We had to wait over 20 minutes in line to check in as there was only one clerk at the counter on a Saturday afternoon. That seems ridiculous to me. We were told that they were updating the key system so the keys didn't work. We waited an additional 10-15 minutes to have her let us into the room. Any time we wanted to leave and return, she had to open the door. We only left once and had one person stay behind to make sure we could get back in the room to keep us from having to wait again. Outside hall lights were not on at night which was a huge safety concern. Couple that with waiting to get into your room and you have a serious security issue! Thank God it was only one night. We wont stay again!

10

Sheila

Mar 16, 2024

·

Stayed 2 nights

It was a great experience. The staff on the day of check in was exceptional. Our room was on the 2nd floor and we had to use stairs, but my sister use a Walker and couldn’t do stairs The young lady was helpful and changed our room and got us a room on the ground floor that was flat and my sister could just walk in. She was a blessing. May God continue to Bless her in all she do. I’m not good with names but she work the 3p-11p shift on 3/14/24 @ the Sonesta ES Suites Montgomery. I remember her Asthma was acting up on her that day, but she said she still came to work. I could tell she work well with people and do her job well with taking care of Guests. So thank you for all you did to make our stay comfortable. I would recommend your hotel for anyone traveling to Montgomery and looking for a good hotel

8

Marvin

Jan 27, 2025

·

Stayed 7 nights

Tried to book for several months as I will be there short term for a project I’m on. The staff said I could that then I got told the room I’m in was rented to someone else and I would have to move rooms if they had availability. Fortunately the assistant manager found a room for me. But the staff kept saying I’d be able to stay in the same room as long as u needed. Communication is not the strongest there.

10

Jessica

Oct 29, 2024

·

Stayed 2 nights

The staff was very nice and helpful to all my needs and also the rooms was very clean.

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Location

Convenient to the highway and attractions, with some quiet areas. Several guests felt the surrounding area and nighttime activity could feel rough or unsafe.

Related guest reviews

8

Trudy

Jul 10, 2025

·

Stayed 1 night

Outside the hotel need some updating and better parking but other than that the room was nice plus area was quiet.

6

Jennifer

Feb 20, 2025

·

Stayed 1 night

Right off highway and we were on back side of hotel so it was somewhat noisy. Didn’t know they were outside doors. The carpet has definitely seen a lot is use. Stained spots in several locations. Just looked old. When we left the front door was locked so we couldn’t get in to return key, etc. the lights were all out. It was 6:00 am. Bed was comfortable. Nice small kitchen area.

6

Nichole

Aug 19, 2024

·

Stayed 1 night

Convenient location and affordable stay

8

Nicole

Jun 19, 2023

·

Stayed 2 nights

Staff was super friendly and helpful. Room was nice and good set up. Neighborhood was a little rougher than I would have liked but we were just cautious and aware.

8

Antonio

May 17, 2024

·

Stayed 1 night

Good customer service and good location

8

Angela

Oct 11, 2024

·

Stayed 2 nights

This is always my peaceful place. I love to come here.

10

Roderick

Oct 27, 2024

·

Stayed 1 night

Hotel located off the beaten path and very quiet area

6

Viviane

Jun 27, 2025

·

Stayed 3 nights

The room was decent and I like the fact that there was plates, toaster, full fridge and utensils and a cute little living room area with fire place. The area where hotel is located is not the best.

8

Rakisha

Aug 23, 2024

·

Stayed 2 nights

Location was good

6

Wendell

Jul 13, 2025

·

Stayed 1 night

Let me start by saying the staff is great! They are doing the best with what they have. The room was clean and the staff was friendly. Now, it’s in a bad location, meaning unsafe. A guy was walking to his truck with his weapon out asking if I saw anyone touch his vehicle. The room smelled like two week old cigarettes. Got back to the room at midnight and someone was playing music so loud it was shaking my walls. This went on for about two hours before I fell asleep.

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Dining

Breakfast is often unavailable or reduced to very basic grab-and-go items, contrary to some expectations. Many guests relied on in-room kitchens or nearby restaurants.

Related guest reviews

8

Ken

Jun 19, 2023

·

Stayed 1 night

Breakfast was not available, it has been discontinued. No reason given. Staff was great. We were able to get good coffee at the breakfast area. Breakfast is part of the reason we chose it.

2

Sierra

Aug 13, 2023

·

Stayed 4 nights

This property in under new management, and I think being used mostly as short term accommodations (like others in the area). They are NO longer offering breakfast but this has not been updated at Expedia, there is also no house keeping. We stayed five days and while I do not feel the room needs to be cleaned everyday, it would have been nice to have the trash emptied once or replenish of toilet paper. There is a full size (VERY loud fridge in the room, sounded like a train going through our room) and stove, microwave and kitchen items but no soap for cleaning. When we arrived our bathroom was dirty (toilet and tub had hairs all over). The location is okay, close to highways but no where (within walking distance), between shopping and downtown. Staff were very friendly.

6

Angela

Jun 25, 2024

·

Stayed 2 nights

The sitting areas in the room was great. I did not like breakfast was not offered.

10

Ronald

Feb 17, 2023

·

Stayed 1 night

Nice comfortable hotel on the edge of town. Easy to reach. We had a living room / kitchen with two separate bed rooms for a good price. Staff was real nice as you might expect in Alabama. Breakfast was very basic

6

Dale

Jun 12, 2023

·

Stayed 1 night

Unhappy with hotels.com on this one. My first and only complaint about any of my numerous stays using them. Carpet had MANY stains on the rug which looked removable with good carpet care. Also hotels.com advertised this hotel with a free breakfast. Apparently the hotel was being turned into a franchise within Sonesta and was in “transition”. So NO breakfast of any kind was offered along with no apology and no discount or refund. Hotels.com needs to rectify this situation immediately.

8

Elisabeth

Apr 14, 2023

·

Stayed 1 night

It was clean and comfortable, but nothing special. The unit was a little noisy ( we could hear the people above us and outside at one point ). We tried to get breakfast there and it was all gone or put away with 10 minutes left in the timeframe

8

Doreen

Jun 18, 2023

·

Stayed 1 night

Very nice hotel with a friendly staff. Rooms and grounds were very clean. A very pleasant overnight stay. Morning coffee was good just wish there had been some type of continental breakfast.

10

DONALD

Jun 22, 2025

·

Stayed 1 night

I really enjoyed the stay. Having food would have made the trip more effective and added a plus to the survey. I had to drive for breakfast.

8

larry

Jun 27, 2024

·

Stayed 1 night

Property very nice. No ice machine or breakfast or coffee. Better for a longer stay

6

darlene

Apr 2, 2024

·

Stayed 3 nights

Overall the experience was good. The rate was reasonable for a two bedroom suite. The location was ok and quiet. The room was suitable, but it could use a deep cleaning. There was a constant residual smell of smoke. I could smell weed on one night (not sure if it was neighbors or someone outside. The floors needed mopping and the carpet could use some deep steam cleaning. Shower tiles were not clean. If you're looking for a spacious place with day-to-day living amenities, don't mind musty oders and a slightly unclean place...this is it!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $89	2 $89	3 $89	4 $88	5 $88	6 $124	7 $124
8 $88	9 $88	10 $89	11 $89	12 $89	13 $124	14 $124
15 $86	16 $86	17 $86	18 $103	19 $117	20 $121	21 $121
22 $104	23 $102	24 $103	25 $111	26 $117	27 $121	28 $121
29 $116	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $104	2 $103	3 $104	4 $109	5 $109
6 $106	7 $102	8 $103	9 $100	10 $102	11 $109	12 $109
13 $103	14 $100	15 $100	16 $100	17 $102	18 $111	19 $109
20 $103	21 $100	22 $100	23 $100	24 $101	25 $108	26 $110
27 $103	28 $100	29 $101	30 $100	31 $101

Sonesta ES Suites Montgomery

Prices for Sonesta ES Suites Montgomery

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed, Accessible (Mobility, Roll in Shower)

Suite, 1 Bedroom, Accessible (Mobility Hearing)

Studio Suite, 1 King Bed

Suite, 2 Bedrooms, Accessible, 2 Bathrooms (Fireplace, Roll in Shower)

Suite, 2 Bedrooms, Fireplace (2 Kings)

Studio Suite, 1 King Bed, Accessible (Mobility, Tub)

Guest reviews of Sonesta ES Suites Montgomery

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta ES Suites Montgomery

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