Name: Quality Inn & Suites Montgomery East Carmichael Rd
Address: 5035 Carmichael Road, Montgomery, Alabama, United States of America, Montgomery, Alabama, US
Price range: $70–$121 per night
Rating: 7.32

What guests think

At Quality Inn & Suites Montgomery East Carmichael Rd, reviews highlight a convenient location and ongoing renovations, but also note dated rooms and recurring maintenance and cleanliness issues, including pests, lingering odors, and missing or malfunctioning items that affect safety. Several guests found beds comfortable and rooms quiet. Breakfast feedback ranges widely, from good to very limited or inedible, and the fitness room and some doors or the elevator were reported broken or unreliable. Staff are frequently described as friendly, though responses to problems and room readiness were inconsistent. Expect basic lodging with uneven upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Under renovation; several reports of broken or unreliable features, including the fitness room, elevator door, and exterior access doors. Pet friendly, with occasional lobby odors noted.

Related guest reviews

6

Veronica

Aug 30, 2023

·

Stayed 1 night

Needs to be updated. Needs a paint job. Bedding was not warm or comforting. Toilet in room ran the entire time. Heard the people next door talking the entire time and heard the people above me walking the entire time. Had a weird smell in the lobby.

6

Lindsey

Feb 23, 2023

·

Stayed 1 night

The staff was nice and the facilities were ok. Our room was “non smoking” but smelled like smoke. The worst part was the gun shots at 2am.

10

SOPHIA

Nov 13, 2024

·

Stayed 1 night

Pet friendly, close to restaurants, mall and downtown

8

Tammy

Sep 1, 2023

·

Stayed 1 night

The keys did not work on the outside side doors and we did not get the handicap room like I requested, but he said it was not put on my room request. He did accommodate us to the best room possible and he was very helpful.

6

Thomas

Nov 4, 2025

·

Stayed 1 night

In process of upgrading hotel Looking good

6

Morrell

May 27, 2023

·

Stayed 2 nights

This hotel wasn’t very good. The bed was lumpy and none of the equipment worked in the fitness center. The breakfast was inedible. The hotel was clean and the staff were courteous but they couldn’t overcome the other problems. Plus the hallways smelled like marijuana and cigarette smoke at night because other guests were smoking and probably in their rooms also. Will not go back

4

Timothy

Jan 30, 2024

·

Stayed 1 night

food was left in the microwave staff unfriendly only one wash cloth n towel for me and my wife wife was scared of elevator door would shake and almost not close.

6

Michael

May 20, 2023

·

Stayed 1 night

Mostly good. But dangerous. Side door broken and locked. Would have been great fire and safety hazard. Several little small roaches in room. But generally very clean and comfortable. Good breakfast for a place like this. Will probably go elsewhere next time I am in Montgomery overnight.

6

Mike

Dec 9, 2023

·

Stayed 1 night

It was very obvious that the property was just updated or in the process of being updated. Our bathroom looked like they forgot to finish painting the woodwork. The main wall opposite the shower looked like someone had sprayed it and it dribbled down and not wiped up. Made it feel like it was not clean. The beds were super comfortable.

10

Andrew

Jun 17, 2025

·

Stayed 1 night

The staff at check in was very friendly amd nice. The hotel is under renovations still but the renovated rooms are nice. They are trying to get things done. It was very quiet place and conveniently located to restaurants, store and the interstate.

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is inconsistent, with many reports of dirty bathrooms and furniture, pests (roaches), mold, and lingering smoke or food odors; a few guests found spaces clean. Issues sometimes persisted across multiple room changes.

Related guest reviews

6

Veronica

Aug 30, 2023

·

Stayed 1 night

Needs to be updated. Needs a paint job. Bedding was not warm or comforting. Toilet in room ran the entire time. Heard the people next door talking the entire time and heard the people above me walking the entire time. Had a weird smell in the lobby.

2

Christian

Jul 4, 2024

·

Stayed 1 night

Roaches everywhere

4

Tobi

Dec 11, 2023

·

Stayed 1 night

Room was disgusting. Stains all over the loveseat. Shoe prints on the mirror, the in room coffee pot had the wrong type of coffee... there was no tray to put in the maker. The hallway the next morning smelled like s**t.

4

Modesta

Aug 15, 2024

·

Stayed 2 nights

The first room was not clean. Bathroom toilet was not sanitized, floors not swept or mopped and garbage under the bed and behind nightstand and dresser, microwave and refrigerator dirty. Second changed room, bathroom not swept glob of hair behind the door, toilet not sanitized, roach crawling on the wall, microwave dirty.

6

Khadijah

May 6, 2025

·

Stayed 1 night

The inside of the hotel in the lobby is fine. We had FIRST room 212 it smelled like urine. The guy on may 4th was nice enough to give another room. We opened the window and turn the air on to let the room air out. Room 216 the couch was dirty, we used 2 sheets to sit on it. Breakfast was small. Nothing special. Upgrade those couches and all i could think was. " they'll probably put the same sheets on the. bed

2

Tonya

Oct 27, 2023

·

Stayed 1 night

Mold was present, hair in bed tried two other rooms in same condition.

4

Holly

May 4, 2024

·

Stayed 1 night

We were checked into a dirty room, got a new room and the air conditioner didn’t work. There are a lot of homeless people walking around outside

2

Monica

Jul 14, 2023

·

Stayed 1 night

Roaches were everywhere, bedding was stained and dirty, carpet was not clean. Not a comfortable place to stay. Would be okay if it was cleaned and treated for pest.

10

Larry

Apr 13, 2023

·

Stayed 1 night

Nice quiet and clean hotel. Breakfast was good.

6

Michael

May 20, 2023

·

Stayed 1 night

Mostly good. But dangerous. Side door broken and locked. Would have been great fire and safety hazard. Several little small roaches in room. But generally very clean and comfortable. Good breakfast for a place like this. Will probably go elsewhere next time I am in Montgomery overnight.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally quiet with comfortable beds, but many are dated with worn furniture and recurring maintenance problems (sticking doors, leaks, AC or toilets not working, removed smoke detectors).

Related guest reviews

6

Veronica

Aug 30, 2023

·

Stayed 1 night

Needs to be updated. Needs a paint job. Bedding was not warm or comforting. Toilet in room ran the entire time. Heard the people next door talking the entire time and heard the people above me walking the entire time. Had a weird smell in the lobby.

8

Larry

Apr 4, 2025

·

Stayed 1 night

Overnight stay while on the road. Room quiet and comfortable. Room needs some upgrades, stains on furniture, bathroom door sticks and coming apart.

10

Larry

Apr 4, 2024

·

Stayed 1 night

Spent the night while traveling. Room was quiet and comfortable, we slept great!

10

Kari

Dec 28, 2022

·

Stayed 1 night

The check-in was fast and easy and the beds were comfortable. It was exactly what two weary travelers needed.

8

Neal

Jul 10, 2024

·

Stayed 1 night

The gentleman that checked me in was very polite. Unfortunately the room needed work ceiling had a a leak in the back left side. Looks like it had been leaking for a while. The shower needed a good cleaning. There was a bar of soap left in the shower from previous guest. The door into the room would not close properly. I had to push hard to close it. The smoke detector had been taken down and placed by the coffee machine.

4

Holly

May 4, 2024

·

Stayed 1 night

We were checked into a dirty room, got a new room and the air conditioner didn’t work. There are a lot of homeless people walking around outside

2

Eichula

Sep 21, 2024

·

Stayed 1 night

I was told no rooms was available. Got to the room it was dirty stuffy and the remote didn’t work. The couch was raggedy and had holes in it. Got switched to another room which wasn’t the room type I paid for same problem and the second room had no smoke detector which was a fire hazard.

6

Mike

Dec 9, 2023

·

Stayed 1 night

It was very obvious that the property was just updated or in the process of being updated. Our bathroom looked like they forgot to finish painting the woodwork. The main wall opposite the shower looked like someone had sprayed it and it dribbled down and not wiped up. Made it feel like it was not clean. The beds were super comfortable.

6

Kenneth

Feb 11, 2024

·

Stayed 1 night

Our room hadn't been upgraded in a long time. Wasn't worth what we paid but it was clean.

10

Andrew

Jun 17, 2025

·

Stayed 1 night

The staff at check in was very friendly amd nice. The hotel is under renovations still but the renovated rooms are nice. They are trying to get things done. It was very quiet place and conveniently located to restaurants, store and the interstate.

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AI-generated summary based on recent guest reviews

Service

Staff are often friendly and accommodating, but responses to maintenance or cleanliness complaints and requests (towels, room types, local info) were unreliable.

Related guest reviews

2

Shannon

Feb 12, 2023

·

Stayed 2 nights

The pull out couch had a nasty stained mattress. No bedding. We had to go ask for some bedding. All we got was a mattress cover. Booked 3 adults, only got towels for two on multiple nights, even after going down and asking the desk for towels to accommodate the reservation. Finally, the entire 3rd floor smelled very strongly of someone’s spicy kitchen. It’s as the owners/managers lived on the 3rd floor and cooked their daily meals. Very strong odor that filled the room and affected the smell of all of our clothes.

8

Tammy

Sep 1, 2023

·

Stayed 1 night

The keys did not work on the outside side doors and we did not get the handicap room like I requested, but he said it was not put on my room request. He did accommodate us to the best room possible and he was very helpful.

10

Kari

Dec 28, 2022

·

Stayed 1 night

The check-in was fast and easy and the beds were comfortable. It was exactly what two weary travelers needed.

8

Paul

Aug 17, 2025

·

Stayed 2 nights

local information not avable from staff

8

Neal

Jul 10, 2024

·

Stayed 1 night

The gentleman that checked me in was very polite. Unfortunately the room needed work ceiling had a a leak in the back left side. Looks like it had been leaking for a while. The shower needed a good cleaning. There was a bar of soap left in the shower from previous guest. The door into the room would not close properly. I had to push hard to close it. The smoke detector had been taken down and placed by the coffee machine.

4

Timothy

Jan 30, 2024

·

Stayed 1 night

food was left in the microwave staff unfriendly only one wash cloth n towel for me and my wife wife was scared of elevator door would shake and almost not close.

10

Lonnie

Apr 22, 2024

·

Stayed 2 nights

staff was nice

6

Jennifer

Jan 14, 2024

·

Stayed 1 night

The refrigerator had a brown frozen liquid crusted in the freezer. Brought it up to the front office staff and nothing. Crickets.

2

Carol

Oct 3, 2025

·

Stayed 2 nights

The toilet seat was broken, reported but the maintenance guy left.

10

Andrew

Jun 17, 2025

·

Stayed 1 night

The staff at check in was very friendly amd nice. The hotel is under renovations still but the renovated rooms are nice. They are trying to get things done. It was very quiet place and conveniently located to restaurants, store and the interstate.

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate, restaurants, and shopping; several guests appreciated easy access. A few mentioned safety or comfort concerns outside at night.

Related guest reviews

6

Lindsey

Feb 23, 2023

·

Stayed 1 night

The staff was nice and the facilities were ok. Our room was “non smoking” but smelled like smoke. The worst part was the gun shots at 2am.

8

LETA

Apr 14, 2025

·

Location was good. Food close by to walk

10

SOPHIA

Nov 13, 2024

·

Stayed 1 night

Pet friendly, close to restaurants, mall and downtown

4

Holly

May 4, 2024

·

Stayed 1 night

We were checked into a dirty room, got a new room and the air conditioner didn’t work. There are a lot of homeless people walking around outside

8

Robert

Apr 13, 2024

·

Stayed 1 night

Nice place to stay. Convenient location.

10

Andrew

Jun 17, 2025

·

Stayed 1 night

The staff at check in was very friendly amd nice. The hotel is under renovations still but the renovated rooms are nice. They are trying to get things done. It was very quiet place and conveniently located to restaurants, store and the interstate.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is inconsistent: some called it good, while others found it very limited (sometimes just waffles) or inedible.

Related guest reviews

6

Khadijah

May 6, 2025

·

Stayed 1 night

The inside of the hotel in the lobby is fine. We had FIRST room 212 it smelled like urine. The guy on may 4th was nice enough to give another room. We opened the window and turn the air on to let the room air out. Room 216 the couch was dirty, we used 2 sheets to sit on it. Breakfast was small. Nothing special. Upgrade those couches and all i could think was. " they'll probably put the same sheets on the. bed

6

Morrell

May 27, 2023

·

Stayed 2 nights

This hotel wasn’t very good. The bed was lumpy and none of the equipment worked in the fitness center. The breakfast was inedible. The hotel was clean and the staff were courteous but they couldn’t overcome the other problems. Plus the hallways smelled like marijuana and cigarette smoke at night because other guests were smoking and probably in their rooms also. Will not go back

2

Karen

Jan 1, 2024

·

Stayed 1 night

There was no breakfast other than waffles. No bread, no milk etc.

10

Larry

Apr 13, 2023

·

Stayed 1 night

Nice quiet and clean hotel. Breakfast was good.

6

Michael

May 20, 2023

·

Stayed 1 night

Mostly good. But dangerous. Side door broken and locked. Would have been great fire and safety hazard. Several little small roaches in room. But generally very clean and comfortable. Good breakfast for a place like this. Will probably go elsewhere next time I am in Montgomery overnight.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$74
February	$84
March	$82
April	$76
May	$77
June	$76
July	$78
August	$92
September	$90
October	$82
November	$80
December	$79

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $74	16 $74	17 $74	18 $98	19 $98
20 $70	21 $74	22 $74	23 $82	24 $82	25 $105	26 $107
27 $78	28 $82	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $82	2 $114	3 $106
4 $78	5 $82	6 $82	7 $82	8 $82	9 $104	10 $104
11 $78	12 $82	13 $82	14 $82	15 $82	16 $121	17 $104
18 $78	19 $82	20 $87	21 $87	22 $82	23 $104	24 $104
25 $78	26 $82	27 $87	28 $87	29 $82	30 $115	31 $101

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Room, 1 King Bed with Sofa Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Montgomery East Carmichael Rd

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