Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Is breakfast offered at the hotel?

Yes, breakfast is available at The Commons restaurant, but specific details about the type and cost are not provided.

Does the hotel allow pets?

Yes, the property allows pets in specific rooms only. There is a pet fee of USD 75 per accommodation, per stay, and service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is located in South Lowell, within a 5-minute drive of Concord River and Cambodia Town. It is approximately 2.4 miles from Lowell Cemetery and 2.5 miles from the University of Massachusetts Lowell.

Does the hotel have a swimming pool?

Yes, there is a seasonal outdoor pool available, operational from May to September.

Are children allowed at the property?

Yes, children are allowed at the property. However, specific age policies for free stays are not provided.

Sonesta Select Boston Lowell Chelmsford Hotel

Average nightly price at Sonesta Select Boston Lowell Chelmsford by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$86
March	US$90
April	US$93
May	US$126
June	US$142
July	US$120
August	US$99
September	US$101
October	US$143
November	US$88
December	US$79

What guests think

At Sonesta Select Boston Lowell Chelmsford, travelers consistently praise friendly staff and comfortable, clean rooms, but report recurring facility issues such as a repeatedly broken elevator, pool closures or poor condition, and confusion or disappointment around paid, limited breakfast options.

Cleanliness feedback is mixed, with several reports of worn or dirty common areas, lingering smoke or marijuana smells, and occasional bugs or mice, alongside inconsistent housekeeping. The location is quiet and convenient for drivers near highways, but there is little within walking distance. Expect a simple stay focused on basic comfort rather than full amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent facility problems include the elevator being out of service for extended periods and the pool often closed or poorly maintained. The bar/lounge and restaurant are commonly unavailable during renovations, parking carries a small fee, and ice machines sometimes fail.

Related guest reviews

8

Mary Beth

22 Oct 2024

·

Stayed 1 night

Hotel lobby was beautifully renovated. Room was clean and comfortable. Elevator was out of order and had to use stairs to access room. Breakfast was for sale but food was not fresh. Yogurt cup had mold. Staff was very pleasant and took care of the issue.

10

Edmund

12 Apr 2025

·

Stayed 1 night

$5 parking fee Easy location Quiet clean nice staff

6

Renee

22 Jul 2025

·

Stayed 2 nights

The beautiful pool (in the photos) are completely misleading. The pool is disgusting, has a green ting to the water that leads me to believe the chemical levels aren't checked. There was brown slimy algea all over the pool bottom and it looks as though they havent skimmed the pool or ran the vacuum in atleast a month. I chose this hotel specifically for the pool.

6

Donna

25 Aug 2025

·

Stayed 5 nights

Pool was not available. Disappointing because we chose that hotel for the pool. Guests were smoking pot right below our window. We were charged for self parking in a huge lot on premises.

6

Michele

6 Oct 2024

·

Stayed 1 night

Elevator broken. Otherwise fine

8

David

17 Jun 2024

·

Stayed 4 nights

No pool. Out of service indef. no mention on Expedia site. Not good. Also not provided w a receipt. Was told i couldnt have one be ause i booked w expedia

6

Khamera

5 Aug 2024

·

Stayed 1 night

Elevator not working for months

4

Steve

23 Jun 2025

·

Stayed 2 nights

The pool was not open. I asked because it said may. It is June 21 and they could not give a reason. Just not open. No working ice machine on my floor. Front service was mean about breakfast and paying extra when there were extras.

6

Mary

15 Jul 2023

·

Stayed 1 night

Pool was drained, dry, and full of old algae. After driving and moving a family member, I was looking forward to a dip in the pool, so very disappointing that there is really no pool. The room was clean but in the bathroom there was only 1 hand towel, 1 wash cloth, 1 K-cup in room for 2 people. Are we going to share the 6 oz of coffee? Fan in bathroom didn't work, lighting was either too dark or too bright, was overcharged for room rate v. Expedia booking (I'll let Expedia know) so don't for pay Sonesta expectations on this one. Some lonely guys hanging out in the lobby for several hours didn't help, sorry, but it felt like a retirement home.

6

MARK

27 Jul 2025

·

Stayed 1 night

We chose this hotel for three specific reasons, proximity to the Lowell Folk Festival, Price and that it had a pool. In this instance the pool was the most important feature. It's Summer, it's hot and the festival began at noon and lasted until ten pm or so. Our plan was to attend the festival, enjoy music and around 5pm check in and enjoy the pool for an hour to cool off before returning to the event. Upon check-in we were told the pool wouldn't be available until Sunday, the morning we were checking out, something about having chemicals added, etc. The folk festival was a lot of fun, the room was excellent, great water pressure and air conditioning. I know sometime things are out of our and a hotel's control, we managed to make the best of the situation. Would we stay there again? Yes, but if one of the main reasons for staying was access to a pool, I guess we'd call ahead on day of check in to make sure there were no issues.

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Cleanliness

Cleanliness is inconsistent: some guests report clean rooms and linens, while others cite dirty or worn common areas, strong odors (smoke/marijuana), pests (bugs or mice), and maintenance grime like mold, rust, and stained carpets.

Related guest reviews

10

Edward

18 Jul 2025

·

Stayed 2 nights

Clean and quiet

6

Renee

22 Jul 2025

·

Stayed 2 nights

The beautiful pool (in the photos) are completely misleading. The pool is disgusting, has a green ting to the water that leads me to believe the chemical levels aren't checked. There was brown slimy algea all over the pool bottom and it looks as though they havent skimmed the pool or ran the vacuum in atleast a month. I chose this hotel specifically for the pool.

6

Kristeen

9 Oct 2023

·

Stayed 2 nights

I will not stay here again! The carpets were dirty, dust and cobwebs in the room, all light switches were filthy. Poorly maintained establishment.

4

john

6 May 2025

·

Stayed 3 nights

Room carpeting filthy. Animal odor disgusting. No microwave in room - all have to share in the lobby. Upon arrival in room the ice bucket was filled with rotted fruit and fruit flies. Animal urine stains in elevator carpet. Television would not change chanel or shut off - 10:30 pm had the have desk clerk fix. Never again - would not recommend.

6

Tatiana

20 Oct 2024

·

Stayed 2 nights

Pretty nice hotel, staff is nice. Unfortunately not as clean as I would hope, had a small mouse in my room and they couldn’t find it, they also couldn’t change my room as they were full to capacity.

2

Cristina

22 Oct 2023

·

Stayed 1 night

There was a dead mouse in the room. The hotel knew there were mice because they had glue traps but no one was checking them. I called downstairs and they came to pick up the mouse. All I got was "oh sorry." Terrible experience.

2

Oguz Kaan

13 Oct 2024

·

Stayed 1 night

This propert does not have sound proof at all. Plus the bathroom was not cleaned before I entered the room.

8

Robert

19 Oct 2025

·

Stayed 1 night

Clean room

2

Joanne

4 Jan 2025

·

Stayed 1 night

Could not use the bathtub/shower. Drain rusted with imbedded hair.

6

Elaine

24 Sept 2023

·

Stayed 2 nights

The carpet in the elevator was filthy & smelled awful. Rooms were not as clean as I would have expected- shower was not clean at all.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic with comfortable beds, but some feel small or dated, with thin walls and noise from corridors or upstairs. In-room amenities can be limited (often no microwave/USB), and Wi-Fi reliability varies.

Related guest reviews

4

Andy

28 Dec 2024

·

Stayed 2 nights

Room was clean and nice but I was in an awful room in the corner by the stairwell. You could hear everything. People walking and closing the outside door. I had a child who couldn’t sleep to well because how loud it was.

8

Catherine

6 Mar 2023

·

Stayed 1 night

Walls and even ceiling are very thin, we could here people regardless of how loud they appeared to be speaking. If you're a light sleeper, bring ear plugs. Bed was EXTREMELY comfortable, SUPER clean room. Front desk staff personable and pleasant. Would stay again.

8

Robert S

29 Apr 2025

·

Stayed 4 nights

Happy with everything. However the room was very small. With 2 of us and luggage it was cramped. If I were not with my wife, it would have been fine.

10

Etienne

12 Mar 2025

·

Stayed 1 night

Great hotel overall in an industrial park though. Breakfast options based on starbucks menu was allright but extremely expensive and service while very friendly was extra long. We were on a hurry for a work meetng that morning and almost ended up late by asking to black coffees. Great room, a bit small but very clean and functional.

8

Douglas

21 Jun 2025

·

Stayed 1 night

Staff was friendly and polite. I felt the rooms were outdated, for example, no USB ports for charging and the TV in the room was so small.

10

Karen

17 Mar 2025

·

Stayed 1 night

Great room beds very comfortable

8

Gregory

4 Feb 2024

·

Stayed 5 nights

It’s a decent property; clean, and plenty of parking. My only suggestion would be to put microwaves in the rooms. There is one in the lobby for all guests. I do have to say that the microwave was spotless!

6

Shannon

6 Jun 2023

·

Stayed 3 nights

The room I was assigned was quiet and out of the way, which I appreciated. However, the thermostat was not attached to the wall (although the tape that had been used to try to keep it attached was), and there were some spiderwebs in the room. I wish that I had realized (and that it had been more clearly stated) that this hotel only offers maid service if it is requested. Location is great for visiting folks in Chelmsford.

2

Brenda

27 Dec 2024

·

Stayed 1 night

No internet at all

8

DHEERAJ

7 Jun 2025

·

Stayed 1 night

king bed, comfortable

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AI-generated summary based on recent guest reviews

Service

Service is often praised as friendly, helpful, and accommodating, with staff assisting during issues and late arrivals. However, several guests report slow or unresponsive support, check-in problems, miscommunication, and occasional rudeness.

Related guest reviews

10

Catherine

19 Oct 2024

·

Stayed 5 nights

I found it very close to locations I needed. The staff was very helpful and attentive. Especially Joy! Definitely recommend.

10

Karen

20 Jul 2025

·

Stayed 14 nights

Staff was great. Very accommodating

10

Yanshu

26 Oct 2024

·

Stayed 1 night

Very friendly and professional staff.

10

Thomas

29 Aug 2025

·

Stayed 1 night

Great service and employees.

6

Sue Ellen

21 Mar 2025

·

Stayed 1 night

Disappointed. I was told that I could have breakfast on the house due to having to be moved into a clean room. My first room was full of garbage. The breakfast was non-existent. The Boy who works in the breakfast deli was 30 min late to work! And then proceeded to tell me he had no breakfast available. I was pissed because I had an 8:30 meeting in Lowell. No coffee - no breakfast food … nothing! Second time in a row that I stayed there and this same problem occurred. They need to fire that boy. He also smoked outside the door everytime I went in and or out, tossing his cigarette butts all over the grass. Gross - Dirty and disappointing.

10

Angela

3 Nov 2024

·

Stayed 2 nights

Extremely friendly staff members. Clean comfortable rooms. The elevator was out during my stay. I did not find it a problem, however, others may have.

10

Elizabeth

7 Nov 2024

·

Stayed 3 nights

I enjoyed my stay here very much. The hotel was clean and the staff members were all sooo nice and professional. My room was comfortable especially the bed and the bath towels were comfy and soft.

2

Dylan

4 Jun 2025

·

Stayed 4 nights

Staff accidentally made a room key for someone else for my room, my room key didn't work after that, they never admitted fault and then asked me to leave instead of fixing the issue. Staff is horribly trained in hospitality, I worked in a 5 star hotel for years. I didn't expect 5 star service but I expected to have keys to my own room and an egregious mistake to be corrected. Never was made whole or apologized to.

6

Christopher

2 Nov 2024

·

Stayed 7 nights

Elevator wasn’t working so we lugged luggage up 3 floors, they did offer to make the maintenance guy carry it for us. Hot water went out one day and running brown water, they couldn’t give an ETA for fix. Ended up missing plans because of the water situation, and ended up showering in this water anyways. Very noisy people, I think there are people living in this property. Spoke with Jennifer (sales director) about problems, and she said she would speak with the GM. We still haven’t heard back! If I were the GM I would have been appalled at the feedback I gave them. Will not stay here again, or any other Sonesta most likely. The day we checked it we asked about early check-in, they couldn’t even call us back and say they couldn’t accommodate. When we checked in, they were already talking about hot water heater issues. If this wasn’t prepaid, I would have canceled and went somewhere else. Can’t believe the GM would just ignore my issues because we booked through a third party. Bad customer service, just wanted to be heard and helped.

2

Jamille

28 Jun 2025

·

Stayed 3 nights

The elevator was out, didn’t have body wash in shower even after asking for it three times! Light didn’t work above the coffee. They didn’t clean our room so we ran out of towels and wash clothes. Hair dryer didn’t work. Had to ask multiple times to get what we needed. WAY TOO MUCH money to get this kind of service. So disappointing.

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AI-generated summary based on recent guest reviews

Location

Convenient to highways and quiet for most stays, but set in an industrial or out-of-the-way area with little within easy walking distance.

Related guest reviews

8

Barclay

9 Mar 2024

·

Stayed 1 night

It was too far away from dinning facilities and gas

10

John Christopher

20 Apr 2024

·

Stayed 6 nights

Excellent value for money, albeit away from any walkable or dining options.

10

Etienne

12 Mar 2025

·

Stayed 1 night

Great hotel overall in an industrial park though. Breakfast options based on starbucks menu was allright but extremely expensive and service while very friendly was extra long. We were on a hurry for a work meetng that morning and almost ended up late by asking to black coffees. Great room, a bit small but very clean and functional.

8

Ashley

9 Jun 2024

·

Stayed 1 night

It was ok liked that it was close to the highway

10

Patricia

2 Sept 2024

·

Stayed 2 nights

Room was well appointed, clean and quiet. The air conditioning we especially liked as it was very quiet. Convenient to many restaurants and shopping although there is nothing that I would consider to be walkable. Enjoyed our stay!

8

Steven

3 Mar 2024

·

Stayed 1 night

Convenient hotel just off the highway.

8

Megan

26 May 2025

·

Stayed 3 nights

Quiet location and quick highway access.

6

Lori

30 Jun 2025

·

Stayed 3 nights

The overall stay suited the trip we had to take. However, the hotel was not in walking distance from anything, the pool was under maintenance and with the hot weather it would have been nice if it was open. The ice machine didnt work and breakfast was a paid option. It would have been nice if parking at the hotel was free. They charge you a daily rate to park in the lot. The food truck option on Friday night was cool! The cleaning staff was amazing and accommodating to getting us checked in early.

10

Jeannine

20 May 2024

·

Stayed 6 nights

It was easy access to highway and town. Beautifully landscaped, clean and quiet. I'd never stayed there before, but it is definitely a place I would stay in again, and recommend to travelers.

8

Michael

25 Apr 2024

·

Stayed 3 nights

Quiet out of the way property. Perfect for the traveler who is making a short stop. Or for the business traveler who needs no distractions. Staff was helpful and polite.

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AI-generated summary based on recent guest reviews

Dining

Expect no complimentary breakfast; on-site options are limited or closed during renovations, with a small paid Starbucks-style menu that some found overpriced or unavailable or late. A few guests enjoyed the coffee or breakfast when available.

Related guest reviews

8

Mary Beth

22 Oct 2024

·

Stayed 1 night

Hotel lobby was beautifully renovated. Room was clean and comfortable. Elevator was out of order and had to use stairs to access room. Breakfast was for sale but food was not fresh. Yogurt cup had mold. Staff was very pleasant and took care of the issue.

10

Etienne

12 Mar 2025

·

Stayed 1 night

Great hotel overall in an industrial park though. Breakfast options based on starbucks menu was allright but extremely expensive and service while very friendly was extra long. We were on a hurry for a work meetng that morning and almost ended up late by asking to black coffees. Great room, a bit small but very clean and functional.

8

Christopher D.

20 Mar 2025

·

Stayed 1 night

Very easy to find. Pleasant staff. Evening person told me that there was a continental breakfast included. No breakfast was included.

6

Michael

13 Oct 2025

·

Stayed 1 night

No breakfast was available as advertised.

4

Jorge

3 Aug 2025

·

Stayed 1 night

No breakfast

8

David

3 Aug 2025

·

Stayed 3 nights

No free breakfast.

8

Julia

15 Jun 2023

·

Stayed 1 night

Do not choose this hotel. They did not even provide a cup of complementary coffee for breakfast. We had to leave the hotel at 6:25 am for our flight and while we didn't really want a "breakfast", they only had a mini-Starbucks menu and a small coffee was $3.00. Come on Sonesta! You can afford to brew an urn of coffee for your customers!

6

Sue Ellen

21 Mar 2025

·

Stayed 1 night

Disappointed. I was told that I could have breakfast on the house due to having to be moved into a clean room. My first room was full of garbage. The breakfast was non-existent. The Boy who works in the breakfast deli was 30 min late to work! And then proceeded to tell me he had no breakfast available. I was pissed because I had an 8:30 meeting in Lowell. No coffee - no breakfast food … nothing! Second time in a row that I stayed there and this same problem occurred. They need to fire that boy. He also smoked outside the door everytime I went in and or out, tossing his cigarette butts all over the grass. Gross - Dirty and disappointing.

10

David

14 Oct 2024

·

Stayed 2 nights

We were attending a conference in the Nashua area. The staff at this hotel were very friendly and helpful. The breakfasts were good too. Great coffee in the breakfast room.

6

John

30 Jul 2023

·

Stayed 7 nights

Pool was not available. Evening check-in clerk was efficient, all business, and not particularly friendly. Housekeeping service had to be requested 24 hours ahead. No complimentary breakfast. On the plus side, the bed was VERY comfortable and the air conditioner kept the room at a constant temperature with no noise.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $101	2 $114	3 $109	4 $101	5 $101	6 $101	7 $101
8 $110	9 $101	10 $101	11 $101	12 $101	13 $101	14 $101
15 $98	16 $99	17 $100	18 $98	19 $99	20 $98	21 $98
22 $99	23 $100	24 $100	25 $99	26 $100	27 $99	28 $98
29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
		1 $100	2 $99	3 $101	4 $101	5 $101
6 $101	7 $101	8 $99	9 $99	10 $101	11 $101	12 $101
13 $101	14 $101	15 $101	16 $101	17 $101	18 $101	19 $101
20 $99	21 $99	22 $101	23 $101	24 $99	25 $101	26 $98
27 $101	28 $101	29 $99	30 $101	31 $99

Sonesta Select Boston Lowell Chelmsford

Prices for Sonesta Select Boston Lowell Chelmsford

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Room, 2 Queen Beds, Accessible (Hearing)

Room, 1 King Bed with Sofa Bed, Accessible (Hearing)

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility Hearing Tub)

Superior Suite, 1 King Bed with Sofa Bed (One Bedroom)

Standard Room, 1 King Bed with Sofa Bed

Room, 2 Double Beds, Accessible (Mobility Hearing Tub)

Superior Suite, 1 King Bed with Sofa Bed (Junior)

Guest reviews of Sonesta Select Boston Lowell Chelmsford

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Select Boston Lowell Chelmsford

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