Name: Best Western Green Valley Inn
Address: 111 South La Canada Drive, Tucson Green Valley, Green Valley, Arizona, United States of America, Tucson (and vicinity), Pima County, US
Price range: US$71–US$115 per night
Rating: 8.13

What guests think

At Best Western Green Valley Inn, reviewers describe a convenient location near the freeway and birding areas, but also an older property with worn furnishings, recurring maintenance problems, and cleanliness concerns including odors and pests.

Many guests highlight warm, helpful service, but others encountered slow or unfriendly front desk interactions, missed housekeeping, and occasional check-in errors. Facilities draw mixed feedback: the on-site bar and made-to-order breakfast are popular, while the pool and hot tub are often cold, closed, or short on seating, and periodic renovations limited breakfast service. Expect a straightforward stay with friendly touches alongside noticeable wear and occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the attached bar and restaurant, but many note the pool and hot tub are frequently cold, closed, or out of order, with few chairs or towels. Reports also mention broken ice machines, a small gym with nonworking equipment, and only one elevator.

Related guest reviews

6

Mary Ellen

13 Jan 2023

·

Stayed 19,365 nights

The heater in the swimming pool was not working and the hot tub was broken. The “breakfast” was a limited menu in the attached restaurant, or a $3.00 voucher toward a menu item. Both of these made my stay less than ideal. The room was clean and comfortable. The parking areas were full of cigarette butts. The doors and gates to the parking areas were unsecured and open to the public, rather than being accessible by guests only with their room keys.

8

JoAnn

9 Jun 2024

·

Stayed 1 night

Jacuzzi didn't work No chairs around swimming pool which was very cold and somewhat dirty not somewhere you would want to swim

6

Suzanne

23 Oct 2023

·

Stayed 2 nights

The hotel is dated but adequate. The gym was not clean or updated. The pool was closed

6

Michael

24 Jun 2024

·

Stayed 2 nights

The pool was out of service. The whole reason we stayed there. very disappointed.

4

Kathryn

23 Jun 2025

·

Stayed 1 night

The seat of the office chair in our room was ripped & very worn. The towels at the pool were torn & stained. There was a folding to sit on at the pool along with one metal in the hot Az sun along with one worn, stained patio chair. We were told the hotel is getting an upgrade. Perhaps having some pool lounge chairs, decent towels & no office chair at all would be an upgrade before the upgrade!

10

Kathleen

21 Feb 2025

·

Stayed 3 nights

Stay here often. Happy with hotel and really like attached bar and restaurant

10

Richard

18 Oct 2023

·

Stayed 1 night

We often stay there due to location. Staff is very friendly and sensitive to needs. Pool and it’s irregular status are a concern. This visit we did not use the pool. It was discolored the water and appeared “dirty.”

10

Karen

21 Apr 2025

·

Stayed 4 nights

Very quiet, nice pool and hot tub, great breakfast

10

Joseph

7 Apr 2025

·

Stayed 4 nights

Clean and well maintained. Nice pool, but only two chairs. Great complimentary breakfast. Big room and very, very clean.

10

Kevin

26 Oct 2025

·

Stayed 2 nights

Great hotel but a bummer the hot tub was down.

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Cleanliness

Feedback is mixed: multiple reviews report cockroaches, musty odors, and dirty or stained carpets and towels, while others found their rooms clean. Housekeeping consistency varies, with some rooms not serviced during multi-night stays.

Related guest reviews

4

Renee

31 Dec 2023

·

Stayed 2 nights

The floors were filthy. There was food on them. We found two cockroaches as well.

4

David

10 Jun 2025

·

Stayed 3 nights

Room cockroaches and silverfish. It was gross. Had to get a different room.

4

Kevin

27 Dec 2024

·

Stayed 4 nights

Rooms were dirty, the drain in the tub was super slow, we went to buy some cleaning supplies and cleaned the room before spending the night, the carpet was also nasty, the whole hotel needs to be redone.

4

Richard

18 Aug 2025

·

Stayed 2 nights

Cons: Front desk checked us into a room already occupied. (This is a security issue.) Cons: The second room we were given had a giant cockroach with droppings on the bed pillow. (This made us very concerned on the cleanliness of the building including the restaurant). Cons: One luggage trolley for the whole building. Was in use and not available for at least one hour upon our check-in. We had to make several trips to the car to get our luggage. After a long day of travel (and being seniors) this was not easy for us. Pros: Restaurant attached to hotel which included the complimentary breakfast.

6

Naomi

1 Aug 2023

·

Stayed 2 nights

Our room was not clean. There was still trash under the barhroom sink. Behind our bed matress was someones underwear. Not any of ours. Under the second bed there was a single sock. Again not belonging to sny of us.

2

Mauricio

7 Jul 2023

·

Stayed 2 nights

Cockroaches everywhere dollar bill sized

2

Matthew

1 Sept 2025

·

Stayed 2 nights

The hotel staff was great but immediately entering the hotel lobby and hallways leading to my room smelled terrible. Then getting into my room the room smelled of a very stale odor. I was not happy with this hotel and checked out early. The receptionist tried to get me in another room but it was already occupied and so I decided to just get another hotel. I do not recommend this hotel to anyone.

6

Kathryn

6 May 2025

·

Stayed 3 nights

Great location, friendly staff, good food in restaurant. Sadly, there was an odor in the bedroom that made us leave a night early (will still paid) as it was just unpleasant. I think it is old carpet and too much carpet cleaner to mask smell, just my opinion.

2

Erica

14 Apr 2025

·

Stayed 1 night

This place is infested with roaches.

2

Lucy

10 Nov 2025

·

Stayed 1 night

Roach in the bathroom, jacuzzi jets were broken. Air conditioning didn’t work, we had to move to a room that was not identical to the room we reserved. Front desk staff were indifferent. We would not stay there again.

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Rooms

Rooms are dated with worn furniture, noisy AC and plumbing, and periodic maintenance problems such as weak or no hot water and stuck doors; some guests still found beds comfortable. Noise from hallways or water lines is also mentioned.

Related guest reviews

4

Michele

17 Mar 2025

·

Stayed 1 night

Our room had a "pool side access", however the sliding glass door that went out to the pool wouldn't open, the top would pull open, but the bottom wouldn't. The toilet was extremely low. There was a mechanical noise happening that sounded like a sledge hammer type banging. It lasted for about 30 seconds every 5-20 minutes and woke us up many times during the night.

8

Patricia

26 Nov 2023

·

Stayed 4 nights

Air conditioner/heater too noisy.

8

Carlos and Rose

5 Jun 2025

·

Stayed 3 nights

It is a good service and kind people. Shoud be better some little updates; for instance the AC was noisy, one of the chairs looked very old.

6

Kristina

23 Mar 2025

·

Stayed 2 nights

Dated

8

Rosemary E

1 Jun 2025

·

Stayed 2 nights

The reason you stay at a hotel is to have a nice place to sleep, so I hope they will take my review of my bed seriously and replace the mattress. Rm. 121, bed by the window: mattress was so worn that when you sat on it your butt hit the hard platform the mattress rests upon, both sides! Otherwise the place was fine. And the ice machine on the first floor was out of service prior to our arrival and was still not working when we left 3 days later and the coffee machine in the lobby only gave weak yucky tasting coffee, not drinkable even with cream and sugar. Definitely needs an upgrade to better option. Free made to order breakfast was nice but limited in selections. Staff was excellent!

6

Gordon

19 Jul 2024

·

Stayed 1 night

Good reception/check in experience. The guy was nice, was quick. The bed was TERRIBLE in that the mattress needs replaced immediately. No sleep at all.

4

Suraiya

4 Jul 2025

·

Stayed 1 night

The AC was so loud I couldn’t sleep. The window was dirty, and the room looked old and poorly maintained, with stains on the floor. Worst of all, there was no hot water, we couldn’t even take a shower. When I mentioned it to the front desk at checkout, the woman said she didn’t answer the phone because she was with another customer (i called a few times). So if I had an emergency, I would’ve been left with no help. That’s unacceptable, thanks God it was not. As for breakfast, the service from the man was great, but they forgot my husband’s coffee and didn’t give him the extra crispy hash browns he specifically asked for. I had the continental breakfast just toast with no butter, not even on the side. The fruit was also too hard to chew. Definitely not worth the price. Would not stay here again.

8

Kathy

20 Aug 2025

·

Stayed 6 nights

Service was fantastic, it is a dated hotel but very comfortable

8

Dennis

18 Dec 2023

·

Stayed 3 nights

The place was good for what it is. A small critique is that the floorboards creak a LOT, and we could always hear water running from somewhere. Couldn’t turn on the room fan for white noise without either freezing or sweating (the room was nicely climate controlled though).

8

Lynn

10 Aug 2025

·

Stayed 1 night

Only real down side was the air conditioner was very loud when kicking on. I was there as had a medical procedure and it woke us up every time it came on. Besides that room was great

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Service

Many guests praise friendly, accommodating staff at the desk and restaurant, though service can be short-staffed. Recurring complaints include housekeeping by request only or missed cleans, occasional rude interactions, slow check-in, and rare check-ins to occupied rooms.

Related guest reviews

8

Amy

31 Dec 2024

·

Stayed 4 nights

With the kitchen under renovation, the restaurant staff work hard to still deliver (limited) breakfast from the food truck parked outside. You have to know going in that there is no room cleaning/housekeeping unless you specifically request it the day before. Staff was very responsive to requests when we needed tissue, toilet paper, towels, etc outside of housekeeping hours. Pool was nice but no towels available late in the day (problematic if you haven't scheduled housekeeping & have to use room towels). Fixtures are all old - toilet ran unless you jiggled the handle, shower dripped onto the soap dish. Overall it's a decent hotel in an area without many options and they try hard.

8

Eric

19 Jul 2025

·

Stayed 4 nights

Stayed 4 nights. Never had my room cleaned

10

Claudia

29 Jul 2025

·

Stayed 1 night

Everything was as expected, courteous front desk people Good restaurant service (dinner and breakfast) Fast check in and out

4

KIRAN

21 Jun 2025

·

Stayed 4 nights

I might have given 4 stars if it were not for one weird incident: At check-in, I was given keys to a room that was already occupied! First time this happened in over several hundred hotel stays in many countries over three decades!!! I can't imagine how this could have happened in these days of computerized systems. Otherwise, staff were friendly, free breakfast was served at the table with decent selections.

8

Cathy

8 Nov 2023

·

Stayed 2 nights

Having stayed at this property many times for business - the biggest challenge appears to be the Front Desk team. Always busy….not really accommodating….one never knows how you will be welcomed? IF booking through a 3rd party site like Expedia - the Best Western front desk team will NOT offer hotel membership credits. YET colleagues who also stayed at the hotel and booked direct - obtained BW memberships credits - paid the SAME amount for the SAME room type. Hmmmm….

2

Karen

19 Apr 2025

·

Stayed 5 nights

The first few days of my stay, I would have said the hotel was older and tired. Night three after a long day, the handle to the shower fell off and then I could not get hot water. I reported it the next morning due to being very tired. Was told maintenance would fix it with no offer of new room. That afternoon, it was still not fixed - maintenance had called out and housekeeping would fix it. Arrived back at 8 pm and it was not fixed. Was told they could let me use a shower in another room for that night, but I would need to check back in the morning. My workshop started at 5:30 am the next day (my last with checkout at noon). I asked at 5:30 if I could get access to a room with a shower for 10-11. They weren’t sure at that time. When I arrived back at 10, I was rudely told the shower was fine. They reminded me that it was an older facility and had a few quirks - seems on this shower, cold is hot and hot is cold. In short, they treated me as if I was just being a Karen and they had no patience with me. I was never given an apology with the exception of the manager who could offer me nothing but the apology and an extra hour to check out. During this time, I tried to stay calm. I did get emotional and shed a few tears out of frustration, no shower for three days and being treated so rudely.

4

Claudia

14 Jun 2025

·

Stayed 1 night

I went there before check in time to make sure everything was ok and the clerk (a woman) told me even before I said anything that my room was not ready and will be ready at 3pm or later, that she would call to let me know. Never called, we checked in at around 5:30pm with a friendlier person. Saw the same clerk this morning and didn’t even say good morning. Honestly, not a good vibe

10

Lorenzo

19 Jun 2025

·

Stayed 2 nights

Amazing gentleman at the front desk. Thanked me for my service upon seeing VETERAN on my ID. Continued to ask about my service and thanked me for my tours to Afghanistan. Truly a caring man who loves helping people. Every person who walked by during our interaction was asked how their room was. He told me when live music starts. Just amazing. Thank you, sir.

8

Jon

24 Jun 2025

·

Stayed 5 nights

Hotel staff was awesome, very customer focused!

10

JANET

25 May 2024

·

We had to call 911 for my husband. The staff could not have been more helpful --- both at the time, and then when we had to extend our stay after hospitalization. Thank you to the staff!!!

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Location

Convenient location near the freeway, restaurants, and birding areas like Madera Canyon; generally quiet and safe. A few note awkward access or parking and limited EV charging.

Related guest reviews

10

Lynn

25 Dec 2024

·

Stayed 1 night

The hotel was very good. Only complaint I had was that we could hear the noise from the hallway as people walked by. Otherwise we enjoyed our stay and the location was good for going into Madera Canyon which is where we celebrated Christmas Eve.

10

Elizabeth

11 Jan 2025

·

Stayed 2 nights

We enjoyed our stay. Our kids were able to enjoy the pool and the hot tub. The location is conveniently located right by the freeway, a gas station and a Walgreens. The staff was really nice and was always helpful.

10

Steve

17 Oct 2024

·

Stayed 1 night

Great spot to stay to cross the border the next day. Close to interstate

8

Fredrick

20 May 2025

·

Stayed 7 nights

Great location

10

Nathan

28 Aug 2023

·

Stayed 1 night

Clean rooms, friendly staff, good rates, and dining on site. Also, important for birders: close to major birding sites like Madera Canyon and Patagonia area.

8

Juan

3 Oct 2025

·

Stayed 2 nights

Good location and good restaurants all around.

6

Jorge

23 Aug 2024

·

Stayed 1 night

Convenient spot by the freeway on the way to Mexico if coming from Tucson. The property was a little smoke smelling.

10

Susan

18 Mar 2025

·

Stayed 4 nights

The hotel is in a great location--we were easily able to access both Tubac and the Saguaro National Park. Breakfast at the 19th Hole was great. The live music at the bar was a special treat. Would definitely stay there again.

6

Patrick

28 Mar 2024

·

Stayed 5 nights

Green Valley was a nice place to visit! Hotel was in a great location.

8

dean

28 Oct 2024

·

Stayed 2 nights

Limited access to dining and transportation sevices. Hard to find a place to charge electric car.

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Dining

The on-site restaurant and made-to-order breakfast earn frequent praise, but during kitchen renovations options were limited, wait times increased, and voucher rules caused confusion; a few found food mediocre. Overall quality varies by day.

Related guest reviews

8

Cheryl

10 Oct 2024

·

Stayed 1 night

Great staff. Delishes breakfast. Great value

6

Dian

15 Nov 2024

·

Stayed 4 nights

While continental breakfast was advertised, the kitchen was “being remodeled” and options were very limited: toast, cereal, oatmeal and English muffins. Menu items were provided but a food truck parked outside the hotel. Housekeeping services available only with 24 hours notice.

10

Karrilee

1 May 2023

·

Stayed 1 night

We really enjoyed the restaurant in the hotel! We went there in the evening for drinks and appetizers and had a great made to order continental breakfast in the morning! Staff at hotel and restaurant were all very friendly and helpful!

2

Jaclyn

21 Nov 2024

·

Stayed 4 nights

We chose this property as the other similar hotel in the area had a breakfast offered, but this property advertised a full, cook to order breakfast on Expedia, and advertised a full breakfast on their own website being included with the price. The restaurant on site is not functional, so the hotel provided a food truck outside. However, instead of offering any kind of full breakfast they gave us a menu and told us we could purchase breakfast items from the food truck. When we addressed that it was advertised a full breakfast would be included in the charge of the room, they apologized, but didn’t care. We understand a kitchen could have problems, but we would never have chosen this hotel if they were honest at that they would not include any full breakfast, but would let us buy our own breakfast from a food truck outside. The honest thing to have done would have been providing a voucher or something for the food truck items, or to not falsely advertise that something is included in the price. I am surprised a large chain hotel would do business this way. Besides this, the overall facility is not clean, and seems rundown. Overall, I would recommend to never stay here. We switched hotels after that first day to the Comfort Inn. My recommendation for anyone would be to stay there instead. It is smaller, but very clean, the staff were very nice, and they provided an actual breakfast as they advertised.

10

Susan

18 Mar 2025

·

Stayed 4 nights

The hotel is in a great location--we were easily able to access both Tubac and the Saguaro National Park. Breakfast at the 19th Hole was great. The live music at the bar was a special treat. Would definitely stay there again.

6

Keith

5 Feb 2024

·

Stayed 2 nights

Hot water was not that hot in tub. Pool was not heated The restaurant dinner was mediocre and cold. The service was slow. Breakfast was good.

8

Angela

28 Oct 2024

·

Stayed 1 night

Clean room. Made to order breakfast was good, although a bit limited in size and options.

6

Carol

7 Dec 2024

·

Stayed 2 nights

Breakfast was a joke. They were remodeling the kitchen and cooking out of a food. They could only cook until 8:30. Not convenient for people staying there.

8

Robert

29 Sept 2025

·

Stayed 1 night

Great hotel with an excellent hot cooked to order breakfast.

10

Mark

22 Jul 2025

·

Stayed 2 nights

The staff was super friendly. The made to order breakfast was great!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$131
February	US$145
March	US$141
April	US$123
May	US$98
June	US$71
July	US$74
August	US$89
September	US$97
October	US$121
November	US$126
December	US$106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $98	3 $92
4 $93	5 $95	6 $92	7 $94	8 $95	9 $93	10 $96
11 $96	12 $96	13 $97	14 $94	15 $94	16 $94	17 $115
18 $90	19 $92	20 $92	21 $92	22 $92	23 $89	24 $89
25 $95	26 $95	27 $95	28 $91	29 $91	30 $92	31 $92

Best Western Green Valley Inn

Prices for Best Western Green Valley Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

Suite, 1 King Bed (With Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds (With Sofabed)

Standard Room, 1 King Bed, Pool View

Guest reviews of Best Western Green Valley Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Green Valley Inn

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $73
20 $74	21 $102	22 $72	23 $71	24 $73	25 $73	26 $73
27 $77	28 $80	29 $77	30 $74