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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel - Room

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Name: Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel
Address: 12545 West Bell Road, Surprise Original Townsite, Surprise, Phoenix (and vicinity), Arizona, United States of America, Surprise, Maricopa County, United States of America
Rating: 8.63

"Clean beds"

"Lovely beds"

"Loved the pool"

"Spacious rooms"

"Outstanding views"

Amenities

Parking
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Banquet Facilities

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Property description

Don't miss out on the many recreational opportunities, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

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Guest reviews

8.6

Fabulous

Based on 1,002 verified reviews

Who stays here?

Business

9%

Couple

30%

Family

51%

Group

6%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel, travelers praise the spacious suite layouts, often friendly staff, and generally satisfying hot breakfast, while noting the older building shows wear with inconsistent maintenance, dated areas, and some cleanliness lapses.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Brandie

2 weeks ago

·

Stayed 2 nights

This was the 4th time booking this hotel and as usual, all my expectations were met. Room was clean and staff was amazing. I look forward to my next stay.

8

ANDREA

4 weeks ago

·

Stayed 2 nights

My stay was 9/10. The location is convenient cos of proximity to a bunch of stores and restaurants. The website photos look great but in reality all of the room furniture was old and felt very worn. I sat on the couch and the cushion sunk in. However the bed was great!

10

Zoe

Apr 23, 2026

·

Stayed 5 nights

Fabulous breakfast and staff was very accommodating for my elderly mother. This was our 4th year staying during Spring baseball.

10

Sarah

Apr 16, 2026

·

Stayed 2 nights

The room was clean and in good working order. The staff was friendly. Breakfast was delicious.

10

Eboni

Apr 14, 2026

·

Stayed 1 night

The room was very very clean the stuff was wonderful I give them 100 in customer service the breakfast was fantastic

12545 West Bell Road, Surprise Original Townsite, Surprise, Phoenix (and vicinity), Arizona, United States of America

Location

Located in Surprise (Surprise Original Townsite), Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel is within a 10-minute drive of Surprise Stadium and Uptown Alley. This hotel is 6.3 mi (10.2 km) from Peoria Sports Complex and 6.5 mi (10.4 km) from Arizona Broadway Theatre.

Centennial Friendship Park(0.1 miles)

Destiny Springs Healthcare(1 miles)

Coyote Lakes Golf Club(2.5 miles)

Sun Village Golf Course(2.5 miles)

R.H. Johnson Center(3 miles)

Surprise Tennis Center(3.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 02:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Amenities

Property description

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Guest reviews

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Amenities

Property description

Book on Vio

Guest reviews

Fabulous

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel