Name: Ramada by Wyndham Tempe/At Arizona Mills Mall
Address: West Baseline Road, 1701, South Tempe, Tempe, Arizona, United States of America, Tempe, Maricopa County, US
Price range: $75–$120 per night
Rating: 5

What guests think

At Ramada by Wyndham Tempe/At Arizona Mills Mall, reviews commonly note worn rooms, minimal 'breakfast,' and a generally no-frills experience, though some guests found the location convenient and a few staff interactions positive.

Cleanliness and maintenance are recurring concerns, including dirty rooms, broken fixtures, poor water pressure or temperature, and uncomfortable beds. Several reviewers describe facilities such as the pool, hot tub, gym, laundry, ice machines, and business services as closed or unavailable. The setting is just off I-10 but adjacent to an adult entertainment venue, and noise and safety perceptions vary. Overall, expect a very basic stay with notable compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many facilities were unavailable or closed (pool/hot tub, gym, laundry), and ice machines often didn’t work; a few guests mentioned easy, well-lit parking.

Related guest reviews

10

Derek

Mar 27, 2025

·

Stayed 2 nights

Staff was friendly. Parking was easy and well light.

6

Micheal

Feb 20, 2023

·

Stayed 2 nights

We were extremely disappointed that none on the amenities were usable. The pool, hot tub and exercise room were all closed.

4

Dmitry

Jul 16, 2025

·

Stayed 1 night

Pool didnt work. Asked for ice, was told no ice inctbe hotel

2

Bill

Mar 21, 2024

·

Stayed 3 nights

NONE of the amenities listed are correct. No fitness center, no breakfast, no ice machines, no laundry.

2

ARMANDO

Feb 21, 2024

·

Stayed 2 nights

The most horrible property, seemed abandoned, all these were not available: no swiming pool, no fitmess center, no ice machine, no washers/dryers, no blanket/conforter, unsafe, no breakfast, no business center, 2 towels one of them stained, no cable channels, no coffee maker, dirty, fowl odor, no assistance, nothing seemed wyndham/ramada quality

6

Alejandro

Mar 1, 2025

·

Stayed 2 nights

Beds were comfortable, fridge and microwave worked well were the few bright spots. Pool looked inviting but we didn’t use. Negatives: a/c didn’t cool the room, furniture looked like it was falling apart, beds and desk would slide across the room from the slightest touch. Ice machine was locked and had to ask the front desk clerk for ice (premade buckets they had in the office). Gym wasn’t accessible (half covered in drop cloths)

4

Mariyn

Mar 19, 2024

·

Stayed 4 nights

The worst hotel we have ever stayed in. We expected to come and have a relaxing weekend. Upon arrival we were charged a$100 deposit. We also went to check in a little early and they wanted to charge us for an early check in. There were no perks or amenities: No ironing board No Kleenex No breakfast Pool and hot tub was chained and locked Fitness center was temporarily closed Laundry was temporarily closed No ice machine that functioned Cleaning services were only offered every 3 days. We had to ask for towels each day and they were as hard as sand paper. The shower did not drain till after you were out. We paid too much money to just sleep and received absolutely Nothing!!

8

Joyce

Feb 7, 2024

·

Stayed 1 night

We hit this property at a bad time. Due to supply chain issues, there was no breakfast or other dining. The Fitness Center, the Business Center, and the Laundry were all closed. The men's bathroom off the lobby was also out of order. The lobby staff were very good, and we checked in and out quickly.

4

Mike

Oct 5, 2023

·

Stayed 1 night

This place is awful. It shares a parking lot with a giant strip club. We found spent shelll casings in the parking lot. There were people drag racing all night in the street. The room was 90 degrees when we got in it at 9pm. All services from workout room, laundry, breakfast and coffee where shut down “due to COVID”. 2021 called they want their excuses back. Do not stay here.

2

Bonney

Mar 24, 2024

·

Stayed 4 nights

Hotel website is a lie. No breakfast. Pool and hotub not heated, property poor condition. Photos not reflective of current condition on the property and rooms. Internet spotty at best, TV cable not working, non working hair dryers, bathroom in poor condition. Disappointing hotel

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently cite dirty rooms and bathrooms, hair and stains, odors, and missed or infrequent housekeeping; some also mention unclean public areas.

Related guest reviews

4

Jaclyn

Feb 24, 2025

·

Stayed 2 nights

Trust the reviews. Staff was not rude but also not polite. It was as if I was inconveniencing the three people behind the desk doing nothing when I checked in/out. The room was pretty gross. I had dirt on my feet from just walking from the shower to the bed. There was a gigantic gap in the front door so you could literally see in the room from the outside. Towels had holes in them. The shower half worked. The water only half came out the shower head and the drain was clogged so only after a couple minutes you were swimming in dirty water. Just keep in mind it’s a cheap hotel behind a check cashing place, a Waffle House, and a strip club. Keep your expectations low.

2

Alishia

Mar 27, 2025

·

Stayed 1 night

My stay did not feel safe for me and children. The location was not to my liking, the hotel had dirty towels and washcloths. The restroom had cracking in the ceiling, water pressure was low and beds were not to my liking as well. There was no free continental breakfast it was only bars and fresh fruit. The pool area was dirty and the hot tub was not working.

4

Chris

Mar 22, 2024

·

Stayed 1 night

This place doesn’t look like the pictures online and is noisy and dirty. Room smells like weed.

2

Jorge

Feb 9, 2025

·

Stayed 1 night

Is dirty

2

Lisa

Feb 19, 2024

·

Stayed 2 nights

This was just about my worst hotel stay ever. My first room did not have a lock that worked on the door, my second did not have a blanket on the bed, I was given a blanket that had a huge burn home in it, I refused. The bathtub drain had a ton of hair in it, and the sink was even worse.

2

Rebecca

Mar 13, 2025

·

Stayed 1 night

Room was dirty with hair in the shower, on the towels and in the beds.

4

Jessica

Feb 16, 2025

·

Stayed 1 night

Bed sheets appeared clean, had a cigarette burn through sheets. Bathroom was filthy, tub and shower curtain had not been cleaned in multiple stays. I wore my sandals in the shower. 2 hand towels, no bath towels. The hotel is behind a strip club, do with that information what you will. Entrance to room is from outside like a motel. The staff at the front desk was nice and check in went smoothly. Other than that, i wouldnt stay here again.

2

Melodie

Feb 21, 2023

·

Stayed 2 nights

The room didn’t even get cleaned before our arrival. There was different kinds of hair stuck on the bedding. The floor was dirty. My family took off their shoes and with just a walk across the floor our socks were black and dirty. There were stains and things stuck on the vanity counter. The bathroom was very dusty, as if it hasn’t been thoroughly cleaned in a while. Corners had dust and lint buildup. We were afraid to sleep in the room. We went down to the office to ask for new/clean linen and additional towels. We were told that they were all being cleaned in the laundry room. Nothing was available. When I checked in I told the staff that I wanted to pay with to separate cards. And they said it was fine. When I checked out they put it all on one card. And said that it was already paid for. I asked to speak to the manager but was told “they didn’t have one.” I specifically told them that I didn’t want it to go one one card. All round it was horrible service. I definitely would not recommend at all.

2

mary

Apr 4, 2024

·

Stayed 1 night

The hotel is not clean. We immediately knew this was a bad idea when we walked into the lobby. It was not clean and kept up. The elevator was not clean and old. We smelled pot as we got to our room. Our room was above the main door to the lobby. The lights were bright and you could hear the cars and their speakers going at night. The room was not cleaned well. The door was falling apart. The overall feel was dirty. Luckily, we had to get up early for a flight so we could get out. Do not stay at this hotel. The picture they show is not what the hotel looks like. All rooms are accessed from the outside. The geounds are not weel kept. Do not staybhere.

4

Daniel

Feb 26, 2025

·

Stayed 5 nights

The photos look good but does not match the place, unfortunately. The condition of everything was worn and not clean. There was a smell of curry in the lobby and the furniture and chairs were very cheap. When I saw the room, the same was the case. Everything was old and worn. Nice people, but I had to leave.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and worn, with broken fixtures, thin or minimal bedding, uncomfortable or squeaky beds, and unreliable Wi-Fi; traffic and venue noise can be an issue. A handful of guests found beds comfortable.

Related guest reviews

6

Michael

Mar 11, 2025

·

Stayed 1 night

It wasn't worth what i paid for the room. The bed was hard and uncomfortable the furniture was old and damaged the shower was dirty around the top shower head was old and rusty. The door looked like it was kicked in several times. You can hear people farting next door. And someone kept walking around on the roof.

4

Diana

Feb 17, 2024

·

Stayed 1 night

Everything is old (furniture). The lobby is dirty. None of the ice machines are working. It was noisy at night and woke up with a headache. Just not what I expected of a Ramada hotel. Very disappointed.

6

Sarah

Mar 18, 2023

·

Stayed 1 night

Loud, right off interstate w thin walls and poor door/window seals Dirty Poorly kept up

8

melissa

Mar 2, 2024

·

Stayed 1 night

No TV work

4

Jason D

Mar 28, 2025

·

Stayed 5 nights

Staff pointed me to 4 different wifi connections. All of them terrible. Kept losing connection while trying to get work done. Phone in room didn't work so I had to keep going down to front desk. After a room transfer, wifi still didn't work and then had low pressure for hot water which made for a terrible shower. Looked like blood stains on shower curtain. Very unhappy with my experience.

6

Alejandro

Mar 1, 2025

·

Stayed 2 nights

Beds were comfortable, fridge and microwave worked well were the few bright spots. Pool looked inviting but we didn’t use. Negatives: a/c didn’t cool the room, furniture looked like it was falling apart, beds and desk would slide across the room from the slightest touch. Ice machine was locked and had to ask the front desk clerk for ice (premade buckets they had in the office). Gym wasn’t accessible (half covered in drop cloths)

6

James

Mar 17, 2024

·

Stayed 2 nights

Picked this hotel based on price & counting on a certain standard for Ramada. However there was a reason this place was cheaper than surrounding hotels. It is often true that, "You get what you pay for." The check in process was a pain. Kind of like going through airport security. The room had no Kleenex, coffee pot or even cups to drink out of. There was only a sheet & one thin blanket on the bed. The front door was hard to close & the doorknob to the bathroom door was falling off.

6

Mark

Feb 17, 2024

·

Stayed 2 nights

Our bed has wheels (our bed moved when we got into it) and they had not swept under the bed…

8

Todd

Mar 30, 2025

·

Stayed 1 night

Easy on and off I-10...little noisy with traffic. Close to the airport. Nice staff.

6

Melissa

Mar 18, 2025

·

Stayed 1 night

The shower was old outdated written on in Sharpie to pull to be able to operate it. The shower curtain barely hung on the rack was jimmied on. There was a hanger left in the room there was a towel that I think was used prior to us that had never been taken out. The beds were super squeaky.

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Service

Service feedback is mixed: several guests praise friendly or efficient staff, while many report slow or unhelpful responses, cash or deposit hassles, and difficulty obtaining towels or maintenance.

Related guest reviews

4

Patricia

Feb 15, 2025

·

Stayed 1 night

No tissue in the room. Breakfast included was snacks. Would not give an extended check out when the check in was midnight. Tried saying they were fully booked but i checked and they were not. Tried to get a printed receipt feom them and they refused

8

janet

Mar 22, 2025

·

Stayed 1 night

Friendly and efficient staff

2

kenneth arnulfo

Nov 20, 2023

·

Stayed 1 night

Area was unsafe, hot water did not work, and we were charged $30 extra "cash only" for early check in. I would not recommend

10

George

Apr 28, 2024

·

Stayed 1 night

The staff member up front was amazing! I dont always leave reviews. But i couldnt pass it up this time. Staff amazing, friendly, helpful, kind, and prompt. I would definitely stay here again!

10

Pedro

Jan 4, 2023

·

Stayed 1 night

Front desk was exceptionally friendly and helpful.

4

PHILLIP

Jan 21, 2023

·

Slow service. Check-in took 15 minutes. Employee had zero sense of urgency or customer service skills. First room had a bad smell. Business Owner: Fix your service if you want to fix your business: speed up your check-in process (2 min or less), add breakfast, add room cleaning, clean smoke filled rooms!, give more soap, shampoo, stop being so cheap. Cheap is not a great experience. Stop blaming everything on covid and staffing issues. Overcome it. I write reviews to help the owners. Take this to heart. Do better.

10

ARNOLD

Dec 21, 2024

·

Stayed 2 nights

Staff was very efficient.

6

Frank

Mar 5, 2025

·

Stayed 3 nights

The hotel could be much better and the breakfast was terrible. Service was very lacking and attendent could not speak English very well.

10

Michael

Dec 28, 2024

·

Stayed 1 night

Very nice lobby person. Also, helped me recover a pair of shoes, I left.

4

David

Mar 16, 2025

·

Stayed 1 night

When we checked in front desk staff were not very helpful. I had to return to front desk for WiFi password because it was not initially provided. Also room phone nor television were working. I would not recommend this place. When checking out the staff was watching a show on his phone and was not helpful and barely stood up to assist me.

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AI-generated summary based on recent guest reviews

Location

Convenient off I-10 and reasonably close to the airport, but adjacent to a strip club; several guests describe the area as sketchy or noisy.

Related guest reviews

4

Jaclyn

Feb 24, 2025

·

Stayed 2 nights

Trust the reviews. Staff was not rude but also not polite. It was as if I was inconveniencing the three people behind the desk doing nothing when I checked in/out. The room was pretty gross. I had dirt on my feet from just walking from the shower to the bed. There was a gigantic gap in the front door so you could literally see in the room from the outside. Towels had holes in them. The shower half worked. The water only half came out the shower head and the drain was clogged so only after a couple minutes you were swimming in dirty water. Just keep in mind it’s a cheap hotel behind a check cashing place, a Waffle House, and a strip club. Keep your expectations low.

2

Laura

May 13, 2024

·

Stayed 3 nights

The building and rooms are very run down. Bathroom door is splitting, ceiling is bubbled, furniture old and leaning. Ice machine looks like it hasnt been working for years.Sits behind a Cabaret and feels like this hotel might be a place used after their hours.

4

Aaron

Mar 10, 2023

·

Stayed 2 nights

SCARY location and VERY run down. Not a good area. Cabaret club and a fenced up Waffle House are directly in front of this hotel. Hotels.com should be ashamed of lusting this location. I was with my 11 year old son, we checked out the next morning…total dump and scary location.

10

Derek

Mar 27, 2025

·

Stayed 2 nights

Staff was friendly. Parking was easy and well light.

6

John

Feb 18, 2024

·

Stayed 1 night

Not great area, but safe parking and near restaurants and freeway.

8

Todd

Mar 30, 2025

·

Stayed 1 night

Easy on and off I-10...little noisy with traffic. Close to the airport. Nice staff.

6

Mary Jo

Mar 10, 2025

·

Stayed 1 night

Bad neighborhood near freeway

2

Linda

Nov 5, 2023

·

Stayed 2 nights

This property is known for being located in “strip club property.” Confirmed by two police officers.

6

Sunny

Mar 6, 2025

·

Stayed 2 nights

My room was clean and the bed was soft and comfortable. In my opinion, the accommodations are fine if you are not traveling with children. It is behind a cabaret lounge business which gets busy at night and you have to drive through their parking lot to access the hotel entrance. Staff is limited and there is not continental breakfast, but packaged breakfast snacks for on-the-go situations are provided. There is a Waffle House diner that shares the same lot if you did want a hot meal for breakfast. Overall, based on the price and due to my stay being brief, business-related, and because I was not traveling with my family , it met my needs.

4

Mike

Oct 5, 2023

·

Stayed 1 night

This place is awful. It shares a parking lot with a giant strip club. We found spent shelll casings in the parking lot. There were people drag racing all night in the street. The room was 90 degrees when we got in it at 9pm. All services from workout room, laundry, breakfast and coffee where shut down “due to COVID”. 2021 called they want their excuses back. Do not stay here.

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AI-generated summary based on recent guest reviews

Dining

Advertised breakfast is frequently unavailable or reduced to packaged snacks, and coffee is sometimes missing; no on-site dining is noted, though some point to the nearby Waffle House.

Related guest reviews

6

Nicholas

Apr 1, 2025

·

Stayed 3 nights

The free breakfast was not a breakfast, they offered granola bars and coffee. Also while packing to leave We found toys and dirty laundry under the bed. It was not ours.

4

David B

Feb 19, 2024

·

Stayed 3 nights

Gave us the impression it was reducing services. Ad said breakfast is served. First day the breakfast room was closed but they set out bags with a few items. Sign said breakfast hours from 6 to 9 am. Second day went down at 8:15 am and there was no breakfast. When I inquired about it the guy at the desk said they close breakfast at 8 am. No support when I pointed to the sign. Rooms were minimal but ok. The bed was comfortable which is the best I can say. Laundry was out of service. I’m being generous saying it gets 2 out of 5 stars.

2

HYOUNSUE

Jan 19, 2025

·

Stayed 2 nights

I chose this place because it offered free Wi-Fi and breakfast, but the Wi-Fi was under repair, and the breakfast was terrible. A morning without coffee is unbearable!

4

Kassandra

Mar 16, 2025

·

Stayed 2 nights

Housekeeping didn't come at all. Breakfast was granola bars, cereal bars, and juice. A/C worked good. Probably wouldn't stay at again.

4

William

Jan 22, 2025

·

Stayed 6 nights

Building run down and continental breakfast was hot water with coffee packet

6

Anna may

Aug 4, 2025

·

Stayed 2 nights

Misleading hotel info. Photo/Stated 24 hr coffee tea in common areas continental breakfast No coffee or breakfast.

6

Boyd

Nov 9, 2025

·

Stayed 1 night

When we booked the room online it showed breakfast, but no breakfast, should have advertised complimentary breakfast instead. Bathroom shower pull wasn’t working…

6

Alyssa

Nov 9, 2025

·

Stayed 2 nights

Customer service is not the best. Also had fire alarms going off multiple times around 5am. Their "breakfast" is a LIMITED spread: muffins, cereal, coffee and orange juice. Definitely better than nothing, but super bare bones and minimal effort. The rooms themselves weren't bad, although I was assigned to a second room when the room key to my first room wouldn't work to open the door. Location is right off the I-10 so it's got quick access to freeways. There's a smoke shop and dispensary on the same block as well if you partake as well as a 24hr waffle house right next door!

8

Krystal

Mar 18, 2025

·

Stayed 1 night

Clean and decent room. Limited breakfast. Which is basically some packaged muffins and granola bars. Part of the reason we chose to stay was because we thought breakfast was included.

6

Sunny

Mar 6, 2025

·

Stayed 2 nights

My room was clean and the bed was soft and comfortable. In my opinion, the accommodations are fine if you are not traveling with children. It is behind a cabaret lounge business which gets busy at night and you have to drive through their parking lot to access the hotel entrance. Staff is limited and there is not continental breakfast, but packaged breakfast snacks for on-the-go situations are provided. There is a Waffle House diner that shares the same lot if you did want a hot meal for breakfast. Overall, based on the price and due to my stay being brief, business-related, and because I was not traveling with my family , it met my needs.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$112
February	$142
March	$149
April	$122
May	$109
June	$90
July	$84
August	$87
September	$79
October	$99
November	$111
December	$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $75	16 $97	17 $97	18 $108	19 $111
20 $96	21 $94	22 $99	23 $98	24 $99	25	26 $112
27 $98	28 $102	29 $98	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $120	3 $113
4 $103	5 $98	6 $99	7 $98	8 $99	9 $114	10 $106
11 $99	12 $109	13 $98	14 $99	15 $109	16 $118	17 $113
18 $98	19 $98	20 $109	21 $92	22 $91	23	24 $116
25 $94	26 $98	27 $98	28 $103	29 $99	30 $113	31 $114

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Monthly average prices

About this property

Location

Room options

Suite 2 Double Beds

Run of the House Room

Standard Queen Room

Room with 2 Double Beds

Suite

Comfort 2 Queen Room

Family Suite

Suite -Disabled Adapted

Standard Studio Suite

Standard Family Studio

Standard 2 Queen Room

Standard King Room

Standard Double Room

Comfort Room 2 Double Beds

Comfort Room

Standard Queen Suite

Comfort Studio

Comfort King Room

Room Disabled Adapted

Comfort Single Room

Deluxe Room

Double Room

Room

Suite Studio

Studio Comfort

Guest reviews

Who stays here?

What guests think

Property Policies

FAQs about Ramada by Wyndham Tempe/At Arizona Mills Mall

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