Name: Best Western Plus Raffles Inn & Suites
Address: 2040 South Harbor Boulevard, Anaheim Resort, Anaheim, California, United States of America, Anaheim, Orange County, US
Price range: US$106–US$260 per night
Rating: 8.23

What guests think

Best Western Plus Raffles Inn & Suites draws families for its convenient location near Disneyland Toy Story shuttles and spacious suites, while reviews praise friendly staff and breakfasts but note active renovations, tight paid parking, and variable room quality.

Ongoing construction has caused noise, a temporary lobby, and closures of amenities like the gym and guest laundry, with the pool or hot tub occasionally unavailable. Cleanliness and maintenance are inconsistent, with reports of musty odors, pests, and worn furnishings alongside updated rooms. Rooms suit larger groups with two bathroom layouts and bunk beds, but thin walls, small pillows, and weak AC or water pressure can impact sleep. Expect a budget-friendly, location-first stay during renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Major renovations affect operations, with reports of a temporary lobby, closed gym and laundry, occasional pool or hot tub closures, and very tight paid parking with valet-style double parking. Some guests still used the pool when available and noted on-site security.

Related guest reviews

6

Darrell

10 Oct 2024

·

Stayed 3 nights

Didn’t know you were under construction. Pool was closed when we arrived. Countertops in bathroom were so low uncomfortable to wash my face or brush my teeth.

10

Mark

16 Oct 2024

·

Stayed 7 nights

After our original hotel plans didn’t work out due to maintenance issues and subpar amenities, we luckily were able to find a room at the Best Western Raffles Inn just a block away. The room was updated, clean and had a nice sized fridge and microwave. The pool and hot tub were under repairs but the Hilton next door allowed us to use their pools! The cleaning staff was great, the front desk staff was amazing and the two folks working there breakfast room were amazing! This was the most friendly staff I’ve ever encountered outside of Hawaii. They hooked us up with the best time saving tip of all when they showed us how to catch the shuttle bus to Disneyland from the Toy Story parking lot which is a 5 minute walk from the hotel. Saved us an hour every day and lots of money versus three paid ART shuttle. We will be back!!

4

William

13 Oct 2025

·

Stayed 7 nights

Hotel is under heavy renovations. Breakfast is being served out of.the gym facility gym is closed laundry is closed. Staff were extremely friendly. Rooms were clean

6

Basilio

22 Sept 2025

·

Stayed 2 nights

Renovation, breakfast and parking are a nightmare. Rooms are not like the pictures

6

Nicole

24 Sept 2025

·

Stayed 6 nights

Hotel room was nothing like the photos at time of booking. They are currently under renovation and we were given an unrenoed room which smelt musty, dated, broken fridge, flickering lights, ants and cockroachs in bathroom....very disappointed. Upside is great location, staff are amazing and doing the best they can with what they have. Breakfast was good but small selection which is probably because of renos. Parking at the moment is hard because a lot of parking spots are taken for renos so its tight. Pool was great for the kids but wish it and the hot tub were cleaned more often. Im sure it will be great once renos are complete but avoid until then.

10

Roger

4 Aug 2025

·

Stayed 3 nights

Nice, clean and newly remodeled. Amazingly affordable this close to Disneyland. Breakfast buffet one of the best I've ever had. Staff very friendly and competent. Parking was a problem due to the ongoing remodeling, but staff made appropriate accommodations to mitigate.

6

Robert

20 Feb 2024

·

Stayed 4 nights

The property was under construction!!! And we didn’t know. It’s older so it looks like they’re doing upgrades. But they are using parking spots to house construction materials and parking was horrendous. We didn’t want to leave because we weren’t sure if we would have a spot when we got back. Don’t book here until they finish their upgrades. We stayed 2/15/24-2/19/24.

8

Jennifer

8 Oct 2024

·

Stayed 7 nights

It was a nice hotel but at this moment under construction which we didn't know so the laundry, fitness room and pool are all not usable which suck but we were busy so we were okay with it.

10

Jason

7 Sept 2025

·

Stayed 1 night

Stayed one night, the hotel is under renovation and that makes the parking difficult. Would stay again.

8

Amie N

2 Sept 2025

·

Stayed 4 nights

Breakfast was a good selection: I loved the fresh veggies to add to your potatoes or eggs. We had the last room before renovations so you could tell if needed upgrades but that didn't effect our stay. I was impressed with like a sound proof doors since we were on the 1st floor 2 doors from the dinning room, we didn't wake up once from families entering and exiting and I'm a very light sleeper! 2nd night our keys didn't work to enter and we had to go back 3x to get it re-registered. They have overnight security checking parking passes, so it felt secure and safe. Looking forward to staying in the refurbished rooms!

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Cleanliness

Cleanliness is inconsistent: while many rooms are reported clean, others mention musty odors, dirty carpets or linens, and pests such as ants or roaches. Housekeeping frequency and results vary across stays.

Related guest reviews

2

DENA

28 Jun 2025

·

Stayed 6 nights

Bed bugs, spiders and filthy carpet. Carpet is black and sticky. Do not let your toddler or baby on that nasty floor my babies feet were black within minutes. My kids woke up in bites. Food was gross. My son said some of the food had mold on it. Avoid this place like the plague.

6

Jennifer

11 Nov 2024

·

Stayed 4 nights

Staff were all very friendly and helpful. The room and property were clean. Short walk to many restaurants, convention centre and the Disney Toy Story lot. My room was a little old and musty smelling - definitely not yet renovated but it was clean. I had an issue with the door handle and maintenance came quickly to replace it.

6

Dan

30 Jul 2025

·

Stayed 3 nights

The room was not bad. A little dirty but nothing to be upset about. There was construction going on to the hotel so the parking was not the best. Over all not a bad place. I expected more for thw price i paid.

2

Heidi

27 Dec 2024

·

Stayed 1 night

We did not stay here, we went into the room and it smelt very weird so we left. Very outdated.

6

Jesenia

6 Jul 2025

·

Stayed 2 nights

This is our 2nd time staying here in the last 2 months. Last time we got an upgraded room, renovated nice! “Wood floor” , bigger updated tv etc. Only thing was that the wood floor was really dirty, our socks were disgusting after walking around. This time we got a not updated room and tv was small, fridge took forever to get things cold, carpet was really DIRTY! Disappointed this time with the room fyi it was on the 2nd floor, the updated room last time was on 1st floor. We love the staff all are very friendly and are always willing to help, breakfast on site at no extra charge it’s good! Waffles,pancakes, bacon, scrambled eggs, muffins etc menu varies depending on the day of the week. Again the updates needed are not the staffs fault and I bet they need more time to clean the floors. Owners of the place need to take accountability. Would stay again

6

Nicole

24 Sept 2025

·

Stayed 6 nights

Hotel room was nothing like the photos at time of booking. They are currently under renovation and we were given an unrenoed room which smelt musty, dated, broken fridge, flickering lights, ants and cockroachs in bathroom....very disappointed. Upside is great location, staff are amazing and doing the best they can with what they have. Breakfast was good but small selection which is probably because of renos. Parking at the moment is hard because a lot of parking spots are taken for renos so its tight. Pool was great for the kids but wish it and the hot tub were cleaned more often. Im sure it will be great once renos are complete but avoid until then.

4

Richard

13 Nov 2024

·

Stayed 9 nights

Ants in room

4

Joel

1 Dec 2025

·

Stayed 3 nights

The room was stuffy and felt dusty. Not enough lighting specifically on the bathroom area. But what really bothered me was the fact we had 3 flies and 1 mosquito.

2

Yuvaraj

13 Oct 2024

·

Stayed 2 nights

The sheets were not clean, and I couldn't sleep at all. The entire body was itchy the first night

6

Pamela

13 Aug 2025

·

Stayed 6 nights

Raffles had a perfect room for our needs of accommodating 3 adults and 5 children. We had a two bedroom suite with two bathrooms. The location was very conveniently near the Disneyland Toy Story parking lot where we could take the shuttle to the park. The breakfast was great. There were lots of options and the breakfast staff provided excellent service. So why did I give the property just 3 stars? The significant downfall of cleanliness and service was the very minimal room cleaning. We had full maid service only once in our five day stay. The other days only garbage take out and towel replacement was provided. Covid is over folks! It’s time to hire enough staff to provide daily cleaning for your guests!

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Rooms

Family layouts with bunk beds and two bathrooms provide ample space, but many rooms feel dated and some have weak AC or low water pressure. Thin walls and exterior-facing doors add noise, and bed/pillow comfort varies.

Related guest reviews

4

Denise

13 Jul 2024

·

Stayed 3 nights

Small rooms and shower had no pressure to take a shower. Good breakfast.

6

Shawna

29 Dec 2024

·

Stayed 3 nights

The property is very clean and the breakfast is decent, but the beds are miserably uncomfortable. I had a very difficult time sleeping because I could feel the springs in the mattress.

6

Kelly

16 Jun 2025

·

Stayed 3 nights

The staff were nice and friendly. The facilities are dated and have been under renovations for several years. Our room was a ‘suite’ which was two rooms joined together. Shower pressure was minimal. Fridge made noise all night. Sofa bed needs replaced, carpet needs cleaned or replaced and A/C doesn’t circulate well. It’s hard to believe that Disney lists this hotel as a Good Neighbor hotel. The welcome sign in the room was a Manila folder and medical tape or masking tape??? Overall it was clean and the 2 queens were comfortable enough. It worked for a group of Girl Scouts who were used to tent camping.

8

Jorge

11 May 2025

·

Stayed 1 night

I love the area around the property but the parking of the property for guest was horrible I don’t think they have enough room for all guests cars to park so many guests where parking behind other cars including mine, and our room ac unit wasn’t cooling so the room was really stuffy,our highlight was breakfast it was amazing and the two ladies there where so hands on and on top of everything we felt like being in a 5 star restaurant they were very helpful and helpful,also my kids loved the bunked beds the room was specious

10

Juan

31 Jan 2024

·

Went to Disneyland it was rite down the street and had a lot off places around to eat and shop recommend this place for the family

8

Brandy

18 Sept 2025

·

Stayed 2 nights

Room was comfortable and recently renovations. Clean enough. Bed size was unclear when I reserved the room, so the bed was smaller than expected, but we made it work. AC smelled a little musty.

8

Alva

28 Jun 2025

·

Stayed 3 nights

We were traveling with 6 people and this hotel was the best value. The room had 2 bathrooms with two double vanities and closets. I appreciated that the bathrooms and shower had a separate closed door and fans. The hotel room was clean but it was outdated. The free breakfast had a good variety and good coffee. I liked that it was within walking distance to the Toy Story parking lot and shuttles. However, I wouldn’t stay here again unless I needed the extra space.

6

Alex

29 Jun 2025

·

Stayed 1 night

The building is under construction, which limits parking and requires a valet to double park cars in the evening. The rooms open directly to the parking lot, which causes the rooms to be extremely loud with the coming and going of other guests.

8

Felix

9 Apr 2025

·

Stayed 2 nights

This hotel is the only hotel that has 2 rooms and 2 bathrooms in the unit, that is super convenient for a family with kids. I think this is the biggest plus. Another big plus is the location if you go to Disneyland. The property has everything that you need for a comfortable stay for a family with kids for reasonable price for the area, It is outdated but is currently going through much needed renovations. Because of that some rooms are renovated and very nice and some are very old. You should definitely ask for the renovated room if possible - makes big difference. Another issue is that the rooms on the ground floor are very noisy, meaning you can hear people outside and even worse in the room upstairs. But if you ask for the room on the 3rd floor (especially it is renovated) then everything is great. Service and stuff is super pleasant and helpful. Breakfast is nothing special but very convenient to have. They are changing the menu every morning to provide some variety.

8

Lisa

9 Jul 2025

·

Stayed 4 nights

Great stay for our family of 8. Spacious room with two queen, bunk bed and sofa bed along with two bathrooms. Daily breakfast was included and served plenty of options. Great stay.

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Service

Service is widely praised as friendly and accommodating across front desk and breakfast teams, with staff often resolving issues quickly. A few guests reported miscommunication or poor handling of problems.

Related guest reviews

10

monica

4 Aug 2025

·

Stayed 2 nights

A very nice hotel, very good facilities, clean. The breakfast was varied and delicious. And the best part was the warm and helpful service.

2

Kellee

30 Nov 2024

·

Stayed 5 nights

We stayed here in October this year. We stayed in a family suite and liked the size and convenience of having so many beds and the two bathrooms. The staff was very friendly as well. However, items we had bought from the parks went missing the day housekeeping cleaned our room. When we noticed, we immediately reported this to the front desk. The front desk was great overall, but management though never reached out, no one really acknowledged the seriousness of someone who worked there came into our room and removed our stuff. In the end they did credit us the $100 for the items but nothing else or acknowledgement. We attempted to find a management contact for the hotel, but this is not affiliated with the Best Western hotels.

10

Ernesto

13 Jul 2025

·

Stayed 1 night

The stay was amazing. The staff is friendly and check was a great. Breakfast was great and the ladies setting up the breakfast are wonderful. Alek was great and ensured are stay was comfortable and enjoyable.

10

John

10 Aug 2025

·

Stayed 2 nights

The staff is what made this place stellar!!! The hot breakfast was really great, waffles, pancakes, the staff, Sergio & Yolanda were the best! The management messaged us ahead of time asking if we were celebrating anything special and long story short they made us feel so special with a special welcome in our room!! Not to mention the convenient location to the Toy Story lot (which has its own security checkpoint!) made this suuuuper easy and saved us so much time! Super clean. We're definitely gonna stay next time around.

10

Rhonda

25 Nov 2024

·

Stayed 6 nights

Staff was friendly and accommodating. Easy and convenient distance from Toy Story parking for free shuttle to Disney Parks. Nice hot breakfast. Great value for Disney vacation.

10

Tiffany

14 Jul 2025

·

Stayed 5 nights

This hotel was perfect for what we needed and affordable. The staff were very friendly and helpful.

6

Sasha

13 Jan 2025

·

Stayed 4 nights

The room was very clean and well stocked with towels and needed items. The room we stayed in was in a corner where the cleaning staff get their carts so we got woken up with the carts going by and hitting our wall and windows. The one of the front office staff members was super rude. Told us that we still owed the whole balance on our room and when I showed her proof that it was paid for when I checked in 4 days ago she insisted we look at her computer screen (which we have no clue what to look at since we don’t work there) and said we had to pay it still. After giving her proof of payment she still insisted we had to pay and blamed her coworker and said she did it wrong. Obviously being upset that we already payed and she wanted us to pay more she wanted to say I was yelling which I wasn’t. She was absolutely not helpful and should be retrained to do her job and make sure to go through all the steps to make sure payment are done correctly.

10

Misty

29 Apr 2024

·

Stayed 3 nights

I was extremely happy with the service i received from check in to check out. We had a minor AC issue when forat getting into the room and it was handled within minutes of calling front desk. The room was perfect for us. They have hot breakfast. Good walk to Disneyland. Tons of coffee and food options near by. I cant recommend enough

8

Matthew

18 Oct 2024

·

Stayed 3 nights

Only reason for 4 stars, was for it being under construction and the staff being some what indifferent to guest requests.

8

Amie N

2 Sept 2025

·

Stayed 4 nights

Breakfast was a good selection: I loved the fresh veggies to add to your potatoes or eggs. We had the last room before renovations so you could tell if needed upgrades but that didn't effect our stay. I was impressed with like a sound proof doors since we were on the 1st floor 2 doors from the dinning room, we didn't wake up once from families entering and exiting and I'm a very light sleeper! 2nd night our keys didn't work to enter and we had to go back 3x to get it re-registered. They have overnight security checking parking passes, so it felt secure and safe. Looking forward to staying in the refurbished rooms!

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AI-generated summary based on recent guest reviews

Location

Convenient for Disneyland and the Anaheim Convention Center, with many guests walking to the Toy Story parking lot for the free shuttle. Dining options are within easy reach.

Related guest reviews

10

Ricardo

8 Oct 2024

·

Stayed 3 nights

Great place to stay. Very convenient short walk distance to Disneyland Toy Story shuttle service

10

Jeffrey

16 Oct 2025

·

Stayed 2 nights

Excellent stayover for Disney trip! Easy 5 minute walk to Toy Story parking area. Clean, comfortable, nice staff. Definitely will return!

10

Alyssa

16 May 2025

·

Stayed 2 nights

Loved the location so close to Disneyland and loved the complimentary breakfast definitely worth staying here

8

Mike

19 Jan 2024

·

Stayed 2 nights

Had a good stay in one of the family suites with our 3 kids. Room was tidy and comfortable if a bit dated. There's a significant updating going on but the construction was unobtrusive. The curtains weren't quite long enough to block out all the early morning light but we wanted to be up and at the park early so not really an issue for us. The pillows are small and square but there's lots of them. For the price no complaints and the staff were great.

8

HARPREET

26 Apr 2025

·

Stayed 3 nights

Good stay, 1 mile walk to Disneyland, safe to walk, friendly staff. Hot breakfast included.

8

Giselle

28 Jul 2025

·

Stayed 2 nights

The location is close to the disney shuttle, it includes continental breakfast, and you can fulfill your water bottle during the day 😃

8

Laurie

1 May 2025

·

Stayed 1 night

walkable to the park or the convention center

10

Matthew

10 Oct 2025

·

Stayed 3 nights

Great location to access Disney- love the double room suites

10

Michelle

27 Oct 2025

·

Stayed 3 nights

My three night stay was very nice.The bed was comfortable, close to the Anaheim Convention Center which was very walkable. The room was quiet and clean I recommend it.

10

Tarah

19 May 2025

·

Stayed 2 nights

Great location, close to Disneyland, Anaheim Convention Center, and restaurants. Breakfast tasted great and Yolanda, the breakfast attendant, provided awesome service. The room was clean and tidy, spacious enough for a family of 4. All the staff were very nice and friendly. If we are in the area again, we will definitely book our stay here.

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AI-generated summary based on recent guest reviews

Dining

Breakfast often earns praise for variety and attentive staff, though the space can feel crowded. During renovations, some guests reported reduced offerings or lukewarm items.

Related guest reviews

10

Sonia

25 Oct 2025

·

Stayed 3 nights

Breakfast was good, tight temperature got hot items. Good coffee.

10

monica

4 Aug 2025

·

Stayed 2 nights

A very nice hotel, very good facilities, clean. The breakfast was varied and delicious. And the best part was the warm and helpful service.

6

Jessica

16 Oct 2025

·

Stayed 2 nights

Breakfast wasn’t that great. There was frozen breakfast burritos with no meat and pancakes with sausage and cheese for a sandwich. There were fried potatoes and sausage links and a bunch of danish and cereal. Construction was going on so we ate outside by pool area and it didn’t look too clean. There was alot of noise from construction which was annoying. They must be in process of remodeling. Too far of a walk to Disneyland.

4

Anfrannie

27 Nov 2025

·

Stayed 2 nights

Cold breakfast, the room has a weird smell, water pressure was low. The staff were great!

4

Jennifer

23 Nov 2025

·

Stayed 4 nights

First, all the staff we interacted with were very nice. BUT this hotel advertised a full breakfast with the stay in their hotels.com amenities list as well as on their own website and never once let us know before the moment of check-in that they are currently under renovation (much needed!) and the breakfast room would only be serving continental breakfast (cereal cups, pastries, granola bars, fruit). The whole reason I decided to go with this hotel was because they offered full breakfast, and for a family of 5 headed to Disney we were relying on that option to fuel us before going to the park. We ended up spending far more on food elsewhere and honestly I felt really bamboozled. Why not update the amenities via hotels.com to reflect what’s offered? Why not inform new reservations of the change within the cancellation window? I sent an email to the property and got zero response. Anyway, don’t stay here if you’re expecting a full breakfast, at least until the renovations are complete.

10

John

10 Aug 2025

·

Stayed 2 nights

The staff is what made this place stellar!!! The hot breakfast was really great, waffles, pancakes, the staff, Sergio & Yolanda were the best! The management messaged us ahead of time asking if we were celebrating anything special and long story short they made us feel so special with a special welcome in our room!! Not to mention the convenient location to the Toy Story lot (which has its own security checkpoint!) made this suuuuper easy and saved us so much time! Super clean. We're definitely gonna stay next time around.

10

Roger

4 Aug 2025

·

Stayed 3 nights

Nice, clean and newly remodeled. Amazingly affordable this close to Disneyland. Breakfast buffet one of the best I've ever had. Staff very friendly and competent. Parking was a problem due to the ongoing remodeling, but staff made appropriate accommodations to mitigate.

10

Anthony

25 Jul 2025

·

Stayed 4 nights

Excellent stayed in room 303 big room. Excellent housekeeping every day breakfast very delicious

10

Teresa

18 Jul 2025

·

Stayed 3 nights

The breakfast staff at this location were very friendly and helpful. They went above and beyond to make sure everyone had a great breakfast

8

Amie N

2 Sept 2025

·

Stayed 4 nights

Breakfast was a good selection: I loved the fresh veggies to add to your potatoes or eggs. We had the last room before renovations so you could tell if needed upgrades but that didn't effect our stay. I was impressed with like a sound proof doors since we were on the 1st floor 2 doors from the dinning room, we didn't wake up once from families entering and exiting and I'm a very light sleeper! 2nd night our keys didn't work to enter and we had to go back 3x to get it re-registered. They have overnight security checking parking passes, so it felt secure and safe. Looking forward to staying in the refurbished rooms!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$144
February	US$169
March	US$211
April	US$184
May	US$149
June	US$159
July	US$155
August	US$140
September	US$125
October	US$177
November	US$153
December	US$162

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $157	17 $142	18 $184	19 $185
20 $132	21 $129	22 $179	23 $196	24 $195	25 $162	26 $140
27 $115	28 $106	29	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $164	3 $164
4 $174	5 $195	6 $210	7	8 $211	9	10 $217
11 $168	12 $150	13 $136	14 $156	15 $175	16 $187	17 $210
18 $133	19 $126	20 $134	21 $136	22 $193	23 $210	24 $182
25 $136	26 $202	27 $260	28 $244	29 $244	30 $176	31 $159

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave

Kids Suite Qsb- Queen, Sofa Bed, Bunk Bed

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, 2 Bedrooms, Refrigerator & Microwave

Family Suite, 2 Bedrooms, Refrigerator & Microwave (3Rd and 4Th Bed are Bunk Beds)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Raffles Inn & Suites

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Prices for upcoming dates