Name: DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr
Address: 2085 S Harbor Blvd, Anaheim Resort, Anaheim, California, United States of America, Anaheim, Orange County, US
Price range: US$110–US$455 per night
Rating: 8.55

What guests think

At DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr, travelers praise the friendly staff, spacious suites with separate living areas, and convenient location for Disneyland and the convention center, though many note dated décor and ongoing maintenance or renovation needs.

Rooms are generally clean and comfortable, but a few guests reported housekeeping misses, pests, hallway or street noise, and issues like weak water pressure, aging furnishings, or malfunctioning fridges and AC. On-site amenities cover the basics with a pool, parking and a small gym, yet several reviews mention limited gym equipment, occasional pool closures or lack of shade, and paid parking. Some guests also cited rude front desk interactions, long waits for rooms, and early housekeeping knocks. Overall, a convenient base for park visits if you’re comfortable with dated rooms and some variability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site amenities cover the basics with a pool, parking and a small gym, but several reviews note dated facilities, limited gym equipment, occasional pool closures or lack of shade, and paid parking. There is no hotel shuttle to Disneyland.

Related guest reviews

6

Marjorie

9 Aug 2025

·

Stayed 5 nights

The pool had no shaded areas. Chairs uncomfortable. Sofa in room was dirty and old. Housekeeping unresponsive and inconsistent. Restaurants and gift shop not always open.

4

vuong

8 Apr 2025

·

Stayed 1 night

I did not like high parking fee.

6

Ashley

31 Aug 2025

·

Stayed 2 nights

Room was good, but the hallways were absolutely disgusting. Breakfast was very overpriced paid $ 115 for 3 adults and 1 child to have the breakfast buffet. The coffee shop inside promoted Starbucks but I watched them make it (I’ve been making my own espresso for years) and threw it away after 1 sip. Decided to drive to a local Starbucks instead. Won’t stay there again. No shuttle to the theme park. Had to pay for a local bus for the whole family. Staff was great though.

8

Erin

19 Apr 2025

·

Stayed 1 night

Way too much chemical in the hot tub

10

DEBRA

5 May 2025

·

Stayed 2 nights

Booked a suite. Lots of room. Laundry room is a plus since we were five days in on our trip. Walking distance to Disney, stores and restaurants.

10

Jeremy

25 Apr 2025

·

Stayed 2 nights

This was a great hotel. Clean. Affordable. Enjoyed the room and easy to park and enter in and out of. My only feedback would be that the fitness center is pretty small with few options for working out.

6

Steven

14 Aug 2025

·

Stayed 3 nights

The good: Walkable to Disney. Rooms are spacious and it was nice to have the separate seating area. Not so good: Room was dated and furniture was in poor condition. A tile was loose and just propped in place on the floor next to the tub. Our room was next to Harbor Blvd and there was a lot of traffic noise. The pool towels were stained and threadbare - worse than our cleaning rags at home. They are up front about it, but don't provide normal housekeeping. They will collect the garbage and not much else unless you specifically ask. While I'm sure they're safe, the elevators seemed old and made us nervous. On the whole: We have stayed at several hotels near Disneyland over the years and would not return to this one until it's had a thorough remodeling.

8

Diane

22 Jun 2025

·

Stayed 3 nights

Check in was easy and quick, hotel is very clean, safe and pretty quiet. However , the breakfast buffet was disappointing, the TV channels were totally lame, and 2 nights in a row the pool was closed *several hours* before the posted closing time for "cleaning" I would still say this is a 4.5/5 hotel and I would still recommend people to stay here.

8

Shawn

30 Apr 2025

·

Stayed 1 night

Area is great but $40 dollars for parking is ridiculous, especially if your staying at the property.

10

Stanley

5 Jul 2025

·

Stayed 2 nights

Nice location near the convention center and Disneyland. The gym was a little small and the weight machine was missing some parts

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Cleanliness

Most guests found rooms very clean, but feedback is mixed: some reported housekeeping misses, musty carpets, or bathroom grime, and a few cited pests such as bed bugs or a cockroach. Carpets and furnishings often feel worn.

Related guest reviews

2

Karen Marie

15 Jun 2025

·

Stayed 5 nights

I would give a negative five if I could. Beware. HOTEL HAS BED BUGS. I booked 5 nights. Woke up with bites all over on night 2. I took the bed apart and found bed bugs. I asked for a new room and was given one. My second room also had a bed bugs. I checked out. The hotel refused to refund me for the days I did not stay. I have photo proof but the hotel is denying it so they can charge me for days I did not stay essentially stealing my money for services not rendered. Again I have photos and the hotel refused to refund my money even though I have evidence and pictures. DO NOT STAY HERE!!! Beware. Beware. Beware. See photo evidence.

4

bernice

25 Aug 2025

·

Stayed 1 night

The property didn’t feel like an actual doubletree stay, felt outdated, the room felt dirty. I felt like the carpet in the room and sticky, AC didn’t actually blow cold. It just didn’t feel like a doubletree room, felt more like a motel 6. Very upsetting, i would not stay at this property again.

10

Eleonora

27 Aug 2025

·

Stayed 1 night

The staff was very courteous and polite, and the rooms were exceptionally clean.

10

Shelli

25 Sept 2025

·

Stayed 3 nights

Our room was white glove clean! The bed was very comfortable & the room was quiet. The sheets looked and felt new. The Staff were very helpful. The air conditioning didn’t work in our first room & I called the front desk & they promptly moved us to a new room. Both rooms were roomy and clean.

2

Georges

5 Apr 2025

·

Stayed 5 nights

Hi We told the manager that bed bugs might have bitten us ! I have 5-6 bits and my wife 5-8 bits . The hotel manager said she would contact us to confirm if bed bugs were found . Never heard from her and they didn't compensate nothing ! I

2

Dai

16 Jul 2025

·

Stayed 1 night

The whole room smell like moldy Try to get help to change room but didn’t help

2

Melissa

23 May 2025

·

Stayed 1 night

We checked in after 5, set our things in the room we booked and left to Disneyland park. We got back to the room close to midnight. We immediately packed out things back up and left the hotel because there was a huge cockroach crawling from the room to the bathroom. We spoke to someone and then went down to the front desk. No one could help us. It’s been several weeks and the manager is giving us the run around and not getting back to us. I never leave reviews and I have worked in customer service for over 15 years. This is really upsetting and disappointing since we drove all the way back home at midnight and never got a call back or any thing.

10

Thomas

23 Aug 2025

·

Stayed 2 nights

Great hotel, could use some carpet cleaning and some maintenance but overall it is well run, staff is friendly and it is very convenient for what we needed.

8

Kevin

23 May 2025

·

Stayed 1 night

We loved the hotel overall, however the room we discovered had bed bugs and we were both bitten by the morning. But the beds were quite comfortable and the room was very well appointed otherwise!

6

Danny

6 Sept 2025

·

Stayed 1 night

There was hair in the sink and on the towels.

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Rooms

Suites are spacious with separate living areas and comfortable main beds, but many describe dated décor and furnishings, thin walls or traffic noise, and recurring maintenance issues like weak water pressure, clogged drains, faulty fridges or AC, and uncomfortable sofa beds.

Related guest reviews

6

Robert

24 Jun 2025

·

Stayed 4 nights

Front desk service was great. Love the cookies. The shower had low water pressure. We stayed in the suite which gave us tons of space. The couch was not very comfortable to sleep or sit. It’s an old property but at a great price. It’s a bit of a walk to Disney.

10

Hoai

7 Jun 2025

·

Stayed 3 nights

The room was spacious and clean with the two TV, one in the bedroom and one in the living room was perfect.

8

Kevin

7 Nov 2025

·

Stayed 3 nights

Love the room layout with the living room and extra space. Property is clean though some of the furnishings and carpet are a little dated. We like the proximity to Disney and the staff is always nice as well.

10

Stephanie

19 Aug 2025

·

Stayed 2 nights

We always stay at the Double Tree for our Disney trips (which is a lot). We never feel like we paid too much for the room. The welcome cookies are our son’s favorite part. The beds are super comfy and we love that we have a living room separate from the bedroom. Perfect stay every time.

6

Noah

27 Aug 2025

·

Stayed 1 night

I liked having separate rooms for convenience, and the queen beds were comfy. I didnt like the shower with the clogged drain creating a bath while showering. That the windows didnt open at all. Looked ike a blood stain on the carpet. The smell. The loud squeaky sofa couch with springy pullout mattress.

10

Mona

14 Aug 2025

·

Stayed 1 night

Spacious rooms, we always stay here.

6

Jeong

27 Aug 2025

·

Stayed 1 night

Sofa is sagging down and very uncomfortable to seat on. At night we can hear noises from hallway. Four star hotel but no toothpaste?

10

Leah

30 Sept 2025

·

Stayed 2 nights

Always stay here when visiting Disney. I like the size/layout of the rooms. Elevators are never too busy lobby is nice. Parking is easy & never have issue getting a spot so that’s nice.

6

Daniel

7 Jul 2025

·

Stayed 3 nights

Good location,around a15min walk to Disneyland. Staff friendly,rooms very clean. Only downside is the whole hotel is very dated,rooms included.

8

Michael

26 Aug 2025

·

Stayed 6 nights

A little outdated and noise from the street was a bit much on weekends. Spacious rooms and convenient location.

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Service

Service is generally friendly and efficient, with quick check-in and helpful problem resolution, yet there are recurring complaints about rude or unresponsive front desk staff, rooms not ready at check-in, billing disputes, and early housekeeping knocks.

Related guest reviews

10

MARK

14 May 2025

·

Stayed 2 nights

The front desk staff was awesome and assisted me in checking in early and greatly appreciated after driving 6 hours .

10

Ashley

15 Jul 2025

·

Stayed 2 nights

The stay was awesome. Had no issues. The guy at the front desk was very helpful. Will definitely be back to visit.

10

Kristen

1 Jul 2025

·

Stayed 1 night

My stay was very delightful. The only thing that I did not like was housekeeping come knocking at 8:30 AM and wake me up from my sleep and continued to keep coming right until checkout lake checkout is at 11 AM. There should be no reason why you're knocking at 8:30 AM and on Every 15 to 20 minutes.

4

Megan

15 Jul 2025

·

Stayed 2 nights

I chose the DoubleTree Hilton for its affordability, proximity to Disneyland, and the advertised availability of room service. Unfortunately, my experience fell far short of expectations. Check-in was my first red flag. I arrived 30 minutes early and was told my room wasn’t ready—which I understood—but even after the official check-in time (4 p.m.), I didn’t receive my room key until after 5. The front desk agent, Maria, apologized and agreed to waive parking for the duration of my stay (2-nights) due to the delay. That promise was later denied. Amenities were underwhelming. The rooftop pool was small, with a parking lot view—not relaxing. When I asked about water stations, I was given incorrect info and learned they didn’t exist. Room service was another disappointment. Despite being a key reason for booking, it wasn’t offered. We were told to come downstairs to order takeout instead. At checkout, only one night of parking was waived. When I asked to speak with a manager, Kimberly said she needed to confirm with Maria. I told her it felt like I was getting the runaround—and I was right. She promised a call back, which never came. I had to follow up multiple times. Maria later claimed I had “misunderstood” and said Kimberly told her not to accommodate me. The room was clean and the beds were comfortable—but you can find that anywhere. Do yourself a favor and book somewhere else. I won’t be staying here again.

4

chadia

29 Aug 2025

·

Stayed 4 nights

We have been in this hotel my son and I in 2018 and we were so happy that we decided to reserve again when we came back to LA. But we were so disappointed how rude and aggressive was the person named Fredy who made our check-in. After a long trip he refused to accept the card used during our reservation to add the deposit on it and he requested another one. He even refused to accept that I pay the deposit in cash. He was so disrespectful that he asked me to wait and made the check in for two other people. Then he told me if I don't give him another card he will cancel my nonrefundable reservation and that I have to search a stay somewhere else. The way this unprofessional staff treated me should not be acceptable by the hotel management. We were guests not homeless people trying to have some help. Our reservation was fully paid and we believe that we deserved more respectful greetings from the staff. On the other hand, all the staff at the reception needs to be more friendly. The only nice people there were the housekeeping team. Even though when we finally get our room, we found some hairs in the bathtub, but everything was cleaned again after we requested this. So we believe that if you want to feel respected, search another hotel. And we believe also that we have the right for a compensation for the insult we suffered from the unprofessional Fredy

10

Lizelly

29 Nov 2025

·

Stayed 3 nights

Staying at DoubleTree Suites by Hilton Anaheim Resort is always a pleasure. Staff is always courteous, and the warm chocolate chip cookies are always a great welcome. The hotel shows its age a bit, but beds are always comfy with fresh linens and rooms are clean.

10

Shelli

25 Sept 2025

·

Stayed 3 nights

Our room was white glove clean! The bed was very comfortable & the room was quiet. The sheets looked and felt new. The Staff were very helpful. The air conditioning didn’t work in our first room & I called the front desk & they promptly moved us to a new room. Both rooms were roomy and clean.

2

Gabriel

17 May 2025

·

Stayed 1 night

The front desk made a mistake with my keys for the room and only one of the two work for the parking. I paid for 2 cars but had to use the same key for both cars. The security came in yelling at me and my sister in the other car. He continued with a rude attitude even after explaining and confirming with the front desk. It was embarrassing since there were other people trying to get into the parking. I complained to the front desk and I got a “sorry” about that. Really bad experience and don’t think I will come back.

2

Jessica

31 Aug 2025

·

Stayed 2 nights

Great hotel, clean and comfy. HORRIBLE STAFFING. This weekend me and my boyfriend stayed at this hotel which we have stayed before and haven’t had an issue. Coming in after a long day at Disney ready just to relax and call it a night , the man checking us in was so rude and unhelpful. After a confusing explanation on our room details and payment I simply asked for a receipt or a detailed report so I can see myself and can actually understand. When asking that we just simply got more sass and rudeness. This experience completely ruined our night and our stay at this location. Most likely will not be coming back.

2

Garrett

5 Aug 2025

·

Stayed 2 nights

Requested room was not ready at 4pm and staff could not give an estimate on when it would be ready. You would think that all rooms to be booked should be ready by check in time but the front desk told me they don’t do that. We arrived at 2pm after talking to a wonderfully helpful woman on the phone who helped book our rooms and suggested to show up and try early check in. People at the front were aware of this and knew that we were waiting in the lobby since 2pm. Ended up having to get a different room than I booked because I could not wait for the intended room to be ready when they had no idea when that could be. Terrible service and snarky remarks from some of the front desk. Hotel itself is fine. Bartenders great. Front desk made the entire booking a major downer

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Location

Convenient for Disneyland and the convention center, with many guests walking or using the ART/Toy Story options; plenty of dining nearby. Some note the walk can feel long and traffic noise affects rooms facing Harbor Blvd.

Related guest reviews

10

Roxana

13 May 2025

·

Stayed 3 nights

I loved my stay here! The location is incredibly convenient and very walkable. Everything I needed was within easy reach. I’ll definitely be staying here again on future visits!

10

Samantha

12 May 2025

·

Stayed 3 nights

Great stay, close to Disney.

8

Amy Beth

9 Jun 2025

·

Stayed 2 nights

Lovely place. Liked that it was on the ART bus route.

10

Carlos

27 Aug 2025

·

Stayed 1 night

Great location!

8

Danielle

27 Aug 2025

·

Stayed 3 nights

Close walk to Disney and lots of restaurants

10

Antonio Villarreal

26 Aug 2025

·

Stayed 2 nights

Clean Rooms, easy to walk to Disney properties.

10

Aaron

3 Aug 2025

·

Stayed 5 nights

What a great family stay! Easy parking (for a fee) and shuttle access to Disney right in front. Lots of nearby restaurants too. Loved the suite with the separate bedroom and pullout bed. Will return on our next trip!

10

Vincent

9 Jun 2025

·

Stayed 2 nights

Great Hilton property and a Disneyland Partner Hotel!

8

Tia

11 Aug 2025

·

Stayed 2 nights

Good location close to parks with bus. Bathroom could use an update

8

Alexandra

29 Jul 2025

·

Stayed 2 nights

Convenient location, very close to Disneyland Parks

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Dining

Breakfast and on-site dining receive mixed feedback: some enjoyed tasty options, while others found the buffet overpriced or coffee disappointing, and room service is often unavailable. Cookies at check-in are a frequent highlight.

Related guest reviews

10

Sandra

2 Jun 2025

·

Stayed 2 nights

Hot Breakfast Options. Really Good.

8

Melissa

20 Apr 2025

·

Stayed 2 nights

It's a clean and well maintained hotel. My best friend and I enjoyed our dining experience at Agio Ristorante. Our room was nice and met our needs but the furniture needs an upgrade. Thank you.

10

Vince

1 Aug 2025

·

Stayed 1 night

Great parking , close for uber rides to Disney , staff helpful got a complimentary cookie warmed up when we arrive it was great , coffee and snacks were great , gift shop was handy

4

Megan

15 Jul 2025

·

Stayed 2 nights

I chose the DoubleTree Hilton for its affordability, proximity to Disneyland, and the advertised availability of room service. Unfortunately, my experience fell far short of expectations. Check-in was my first red flag. I arrived 30 minutes early and was told my room wasn’t ready—which I understood—but even after the official check-in time (4 p.m.), I didn’t receive my room key until after 5. The front desk agent, Maria, apologized and agreed to waive parking for the duration of my stay (2-nights) due to the delay. That promise was later denied. Amenities were underwhelming. The rooftop pool was small, with a parking lot view—not relaxing. When I asked about water stations, I was given incorrect info and learned they didn’t exist. Room service was another disappointment. Despite being a key reason for booking, it wasn’t offered. We were told to come downstairs to order takeout instead. At checkout, only one night of parking was waived. When I asked to speak with a manager, Kimberly said she needed to confirm with Maria. I told her it felt like I was getting the runaround—and I was right. She promised a call back, which never came. I had to follow up multiple times. Maria later claimed I had “misunderstood” and said Kimberly told her not to accommodate me. The room was clean and the beds were comfortable—but you can find that anywhere. Do yourself a favor and book somewhere else. I won’t be staying here again.

8

moria

23 Jun 2025

·

Stayed 4 nights

The hotel was comfortable, in a great location for theme parks and staff were all friendly. The room service was subpar in that they won’t answer phones- you have to walk down. The food was good and fresh. Cleanliness of the property / facilities was 4/5. Our room cleanliness was 5/5.

10

Christian

18 Oct 2025

·

Stayed 4 nights

Great service, excellent breakfast.

6

Ashley

31 Aug 2025

·

Stayed 2 nights

Room was good, but the hallways were absolutely disgusting. Breakfast was very overpriced paid $ 115 for 3 adults and 1 child to have the breakfast buffet. The coffee shop inside promoted Starbucks but I watched them make it (I’ve been making my own espresso for years) and threw it away after 1 sip. Decided to drive to a local Starbucks instead. Won’t stay there again. No shuttle to the theme park. Had to pay for a local bus for the whole family. Staff was great though.

6

Raziia

22 Jul 2025

·

Stayed 1 night

The food was literally spoiled - how can you serve this to your guests? Also, noticed broken dishes and glasses, so its wasn't nice to eat in these.

8

Evelyn

29 Mar 2025

·

Stayed 3 nights

It was very nice and staff were very friendly! The breakfast was delicious, but a little expensive for a self serve. But it felt comfortable!

8

Diane

22 Jun 2025

·

Stayed 3 nights

Check in was easy and quick, hotel is very clean, safe and pretty quiet. However , the breakfast buffet was disappointing, the TV channels were totally lame, and 2 nights in a row the pool was closed *several hours* before the posted closing time for "cleaning" I would still say this is a 4.5/5 hotel and I would still recommend people to stay here.

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Month	Average price
January	US$140
February	US$206
March	US$197
April	US$168
May	US$150
June	US$170
July	US$173
August	US$145
September	US$129
October	US$207
November	US$155
December	US$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $152	17 $214	18 $191	19 $196
20 $135	21 $159	22 $180	23 $455	24 $247	25 $125	26 $196
27 $110	28 $115	29 $183	30 $222

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $269	3 $195
4 $144	5 $144	6 $144	7 $177	8 $246	9 $286	10 $243
11 $173	12 $147	13 $157	14 $177	15 $247	16 $280	17 $269
18 $127	19 $119	20 $134	21 $135	22 $194	23 $165	24 $146
25 $145	26 $181	27 $342	28 $342	29 $315	30 $145	31 $127

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Monthly average prices

About this property

Location

Room options

Room, Accessible

Suite, 2 Queen Beds, Pool View

Standard 2 Queen Beds

Suite, 1 Bedroom, Pool View

Suite, Accessible

1 King Bed, Accessible

1 Bedroom King Suite

1 Queen Bed, Accessible

Standard King

Studio, 2 Queen Beds, Pool View

1 Bedroom 2 Queen Suite

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree Suites by Hilton Anaheim Rsrt - Conv Cntr

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