Name: Embassy Suites by Hilton Anaheim North
Address: 3100 E Frontera St, Northeast Anaheim, Anaheim, California, United States of America, Anaheim, Orange County, US
Price range: US$127–US$293 per night
Rating: 7.6

What guests think

At Embassy Suites by Hilton Anaheim North, guests praise the spacious family-friendly suites, complimentary made-to-order breakfast and evening drinks, and the convenience of an indoor pool and arcade, yet reviews repeatedly cite dated interiors, cleanliness lapses, and maintenance issues.

Common complaints include musty or sewage odors, inconsistent housekeeping, and aging HVAC systems that leave rooms too warm or too cold. Parking carries a nightly fee and shares a lot with a nightclub, leading to scarce spaces and late-night noise for some. On the plus side, many find staff welcoming and the location a short drive to Disneyland. Expect roomy suites and strong freebies, but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub, arcade, and an evening drinks reception are highlights, but several reviews mention dirty or over-chlorinated pool areas, frequent elevator outages, and paid parking that competes with a neighboring nightclub. Some guests use a third-party shuttle to Disneyland.

Related guest reviews

10

rudy

20 Jul 2025

·

Stayed 2 nights

Gym was way too small. But breakfast was great and service was wonderful.

4

Mark

2 Dec 2024

·

Stayed 4 nights

First off, charging for parking at a hotel adjacent to a freeway is sleazy. Their lot is huge and they don't have parking attendants so why the charge? The lobby/atrium is very nice and refreshed but the rooms and hallways are in desperate need of updating. The hallway carpet is so old it's disintegrating and everything in the bathroom is old. They advertise eggs to order at the breakfast bar and they had them the first morning but the next three days all they would do was make you an omelette using some king of premixed egg goo. There was also a breakfast buffet which was pretty good but the layout was such that the line to get food was very long. Overall dissapointed for the money spent.

10

Aairona

4 Nov 2024

·

Stayed 3 nights

Very nice hotel. We had a few hiccups with loud children in the pool area. And only 1 elevator working. Everything else was nice. Breakfast buffet was pretty good as well.

10

Cindy

3 May 2024

·

Stayed 4 nights

We loved the breakfast and happy hour. Beds were so comfortable and they had a shuttle to Disneyland!!

8

Deanna

27 Jan 2025

·

Stayed 4 nights

Room was freezing cold and we had to ask 3 times for extra blankets. When they finally brought ONE they said it was in the dryer. Apparently, they only have one extra in the entire hotel!?!? There is a nightclub in the same parking lot so beware on Friday and Saturday nights- there is literally NO parking and people you don’t want- and their loud music and activities in the parking lot everywhere. There are drugs changing hands in the parking lot, they block the street with cars and limos. I would not stay here again just because of this. The breakfast is only after 7am on weekends which is inconvenient if you are going to Disneyland, which opens early. Otherwise, hotel rooms are clean and large. Staff was nice.

10

Gina

24 Feb 2025

·

Stayed 3 nights

This was a grear option for a family trip to disney. They have an amazing breakfast, cocktails reception, arcade, shuttle and a suite 1 bedroom room all for under $250 a night. We loved it!

10

chandra

24 Oct 2025

·

Stayed 3 nights

The check in was excellent. Breakfast had so many options and was fresh. The hot tub and pool was spacious, clean, and indoor so it is usable all year round. Our bed was so comfy and clean. It was so nice to be able to shut the bedroom door while my husband was watching tv in the living room. They also provide, shampoo, conditioner, and body soap in the shower. They are big bottles attached in the showers. This was great since i forgot to pack mine. The only thing is that is a ways away from disney and the shuttle to get there was hard to navigate. We ended up driving instead. Overall was amazing and we will stay there again

6

Kurtis

9 Aug 2025

·

Stayed 6 nights

Positives: Decent breakfast set up and we liked the order option for omelettes. Had an arcade for some fun and a bar if you'd like a drink - felt similar to a small resort all indoors. Conveniently it is close to the hwy without the traffic noise. Nice, friendly staff with one very particularly hard working lady that is always on the move. Downfalls: The pool cleanliness - very little focus on upkeeping there where you could see the dirty film on the pool sides and always were running low on towels. There were constant elevator issues as well with all 4 of them. Also, we spent 6 nights there and unfortunately our room was cleaned minimally. Thankfully we are tidy but it is nice to come back to a fresh room. They make the bed but don't change sheets (could be part of their save energy initiatives, who knows). Didn't seem like they vacuumed at all and they wouldn't remove any dishes (we had one bowl and a spoon left for 4 days) We tried to gather all the garbage neatly together but it was left untouched except for 2 of the days. They also didn’t clean the bathroom, however did replace towels. To be fair, we didn't approach them on any concerns we had but heard from other guests that they experienced the same. We just chose to focus on the good as they were busy with large groups during our stay.

6

Felicia

2 Jul 2024

·

Stayed 4 nights

The pool had an extreme amount of chlorine! It was hard to be inside the pool area because the chlorine was so strong that it was hurting my eyes

8

Semariah

7 Sept 2025

·

Stayed 2 nights

Everything was great, only complaint I had was you have to share a parking lot with the nightclub right next to it which is annoying because you have to pay for parking and you don’t get a guaranteed spot.

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Cleanliness

Cleanliness feedback is mixed, with many reports of stained carpets and furnishings, lingering odors, and poorly cleaned bathrooms or common areas; a few guests also noted cloudy pool water and missed restocking.

Related guest reviews

4

Aracely

10 Feb 2025

·

Stayed 3 nights

We stayed there to go to Disney. We could tell that the carpet was very dirty from the moment we entered the hotel. When we entered the room, carpet looks very dirty. I can't believe that a hotel of this level doesn't invest in cleaning the carpets. It was a suite, and the only trash can was in the bathroom, and it was very small. We didn’t have a blanket or pillows for the sofa bed. The first day we came back from Disney to realize that they hadn't cleaned our room, nor did we have clean towels. The second day, we had to ask the front desk to please do room service. When we came back from Disney, we noticed that they had gone to clean but they only made the beds and took away trash, they didn't leave us a single towel or toilet paper (we had to call to ask for it). Besides the fact that the hotel is far from Disney, we paid too much for what we received. There are definitely other hotels that are much better, cleaner and with better service. I do not recommend staying at this hotel.

2

Sergio

30 Nov 2025

·

Stayed 1 night

Did not like the cleanliness of my hotel room the bed was dirty. The bathroom was dirty. The water kept running out in the bathtub would not turn off or our cleanliness of the hotel was poor.

6

Ziad

15 Aug 2025

·

Stayed 7 nights

Room service is below average. Cleanliness is a major problem with noticeable stains, smell and dirt from other guests all over the rooms. Hotel is nicer on the outside and lobby area than the condition of the rooms.

2

jhordana

26 Nov 2025

·

Stayed 2 nights

Rooms are old and dirty. There were hairs on the bathtub. The chairs had old covers on them and had a bad smell. The breakfast was okay.

4

Maria

7 Jul 2025

·

Stayed 2 nights

When we arrived, we thought we had been given the wrong room — the bed was unmade and appeared used, the bathroom was dirty with an opened soap bar and a used washcloth hanging from the tub. There was also used tissue in the trash can. We checked in late and called the front desk, hoping to be moved. They told us we could get a new room the next day. The following day, we were only offered a cleaning service. Even then, they didn’t replenish the soap or toiletries, we had to call and ask for them ourselves. The pool was filthy :( brown water with trash all around it. To top it all off, I woke up with bed bug bites the morning we checked out. We should’ve trusted our instincts and left the moment we arrived.

4

vanessa

13 Jan 2025

·

Stayed 1 night

Disgusting carpet and dirty bathroom floor

2

Vincent

1 Nov 2025

·

Stayed 1 night

Carpet, drapes and walls were stained, bathrooms were not maintained, missing molding. Leaking shower kept us up all night. Hand soap dispenser empty. Patio was dirty and stains everywhere.

6

Julie

30 Sept 2025

·

Stayed 2 nights

I’ve stayed at many Embassy locations, but this one felt outdated. The biggest issue during my stay was the cleanliness, particularly the restroom, which was quite dirty upon arrival. I informed the receptionist, and while housekeeping did come to clean, the job was not done thoroughly. Aside from that, the overall stay wasn’t bad. My main complaint is the lack of proper cleanliness, which really brought down the experience

4

Cassidy

10 Aug 2025

·

Stayed 2 nights

PROS: Rooms are suites so kids can sleep while we stay up and watch movies in the main area. Arcade (although overpriced) was enjoyed by our kids. Breakfast buffet was great with a lot of options. Two free drinks from bar per adult during managers reception time (5:30-7pm). CONS: Rooms stink like wet dog. Closet with hangers and extra bedding smelled like dirty feet so our extra bedding and pillow smelled so bad I gagged when I laid my head on the pillow. Filthy dirty carpet in rooms (I’m talking instant black feet). Pull out bed was uncomfortable and insanely loud when you move even the slightest, I really thought it was going to break every time I laid on it. Pool water stunk so bad (maybe that’s the smell in the rooms?). Shower heads have no pressure and only a tiny bit of water comes out. Balcony’s are small and dirty and you have to lift the entire door to slide it open. Parking is $25 per night, WiFi is $4. Thermostat didn’t work properly. We could hear traffic from the nearby freeway and it was really loud- cars racing, honking, engines revving, tired squealing. Parking on weekends is sparse due to the nightclub next door, sucks paying for parking to have no where to park. Coffee maker had some white chunky stuff in it that I didn’t notice until after I made and drank my coffee *gags*. We won’t be staying here again.

6

Jason

15 Apr 2025

·

Stayed 3 nights

Carpets are filthy and bathroom are very out dated and gross

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Rooms

Suites are spacious and practical for families, but many describe them as dated with maintenance issues—weak or centrally controlled A/C or heat, plumbing problems, lingering odors, and noise from the freeway or nightclub affecting sleep.

Related guest reviews

6

rhona

20 Jun 2025

·

Stayed 4 nights

Room was smelling like wet dog,AC doesn’t work,all doors squick it needs to be adjusted it’s hard to open and close ,doors doesn’t lock properly, moldy sink and ceiling in the bathroom,tile floors stained it’s terrible.. i usually always check in at embassy suite but this area is the worse

4

Christopher

25 Aug 2025

·

Stayed 1 night

Room was way too hot air conditioner was not working well. The temperature stayed past 80 degrees and the most they could do was deprived a portable fan to the room.

4

Ricardo

30 Jun 2024

·

Stayed 1 night

no ac in 3 diferent rooms

6

Margaret

21 Jan 2025

·

Stayed 3 nights

One of the lifts had a loud shrieking noise every time it went up or down for the three days I was there. Very disturbing. Cleaning staff were noisy, shouting, chatting to each other for hours, and banging trolleys all day long. Breakfast was very limited: only white slicedc bread, one sugary cereal, no fresh fruit on several days. Windows were not double glazed so freeway noise was appalling.

6

Ameila-May

10 Sept 2024

·

Stayed 2 nights

The A/C was stuck at 73 degrees and it couldn't be adjusted lower. Maintenance worker assessed the situation and said it is what is and just gave us a fan. Mind you, it was my daughter's wedding day and we were very very uncomfortable doing hair and makeup in the hot room.

6

Coy

22 Aug 2025

·

Stayed 3 nights

The first room had water leaking from the AC. We had to move to another room. That room smelled like mildew. I opened the slider to air it out to find the rollers on the slider broken. The noise from the freeway was loud. Also, there are no restaurants within walking distance. This property is a away from most everything, yet they still charge $25 + tax for parking.

10

Elsie

6 Nov 2025

·

Stayed 2 nights

Clean room and spacious, like how the room was designed and the breakfast was delicious.

6

Kellen

17 Nov 2025

·

Stayed 2 nights

The staff are great here. The building & quality of the rooms is in very poor condition & needs some serious renovations asap. Place has so much potential, I’m a contractor. Let me know if you need help bringing this place back to life.

8

John

3 Jul 2025

·

Stayed 1 night

Friendly staff. Big rooms but are outdated and are due for a freshen up.

4

Daniela

17 Oct 2025

·

Stayed 2 nights

Everything was okay overall, but the hotel definitely needs a full renovation. The carpets in the hallways leading to the rooms were very dirty, and one of our bed sheets had a noticeable stain. Our room was also extremely cold, and when we asked for the heat to be turned up, we were told it only comes on at a certain time. To make things worse, our room had a view of a junkyard that operated 24 hours a day, and on our last night, the noise made it difficult to sleep. On our final day, we requested toilet paper, and it took over an hour to arrive. Even though it wasn’t checkout time yet, someone knocked on our door and opened it to check if we were still there. The cable service kept cutting in and out, making it difficult to watch TV, and sometimes it didn’t work at all. Not to mention the sink would backup. The only reason I didn’t leave early was because I hadn’t purchased the insurance to get a refund.

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Service

Service ranges from welcoming front-desk and breakfast teams to slow or unresponsive support, with recurring complaints about delayed towels, inconsistent housekeeping, and occasional rudeness or billing problems.

Related guest reviews

10

Ileen

27 Oct 2025

·

Stayed 2 nights

Clean and spacious room. Breakfast was fresh and amazing. I had enough towels, tissue and warm blankets. The front desk was great. She was kind, welcoming and friendly. I want to give a special shout out to Trevor and John for checking in on me and making sure that I had all I needed and always made sure to let me know about the breakfast times. Since I checked in they both were welcoming and attentive. It was my first time staying here and I will definitely stay again as well as recommend it. Thank you Staff! Trevor and John !! You guys really made a difference in my experience and I appreciate you!

4

Shane

24 Jul 2025

·

Stayed 1 night

First room they gave us the door was jammed and broken, second room was extremely dusty and dirty. I suffered from allergies the entire night. The linens smelled musty, head board was filthy and the towels had stains all over them. Shower was dripping throughout the night as well even though it was off. Shower in general was filthy. The front desk guy was extremely rude and spoke to me like I was a moron when I asked him for plate to microwave a burrito we purchased from there. Later I went back downstairs to request fresh towels he said he would call someone to bring me some. A whole hour goes by, I call to follow up on the towels he said oh, you asked for towels? Very annoying and I know he was messing with me to be rude after our previous interaction. If you don’t like people you should probably get out of the hospitality business. Unbelievable. This is the first time we had a bad experience with embassy suites, usually we have a very great experience, so this was very disappointing. Do not recommend this location.

2

Nikole

12 May 2025

·

Stayed 2 nights

Had to move rooms once and then dealt with an extremely hot room the second time around, along with a noisy and broken a/c unit. The property engineer they sent to our room told us because it’s a Heat Wave, we had to “deal with it” because the a/c units in the building were old. Absolutely unacceptable and ruined our weekend.

10

Ana

1 Sept 2025

·

Stayed 1 night

Service in the Embassy suite was spectacular. Service was very friendly and welcoming! To top it off the breakfast was delicious well supplied and plenty for everyone.

10

Clara Damaris

1 Sept 2025

·

Stayed 1 night

Everything was great, but checking in took over 20 minutes. That shouldn't have happened. The employees were chatting and laughing among themselves.

10

Tammy

7 Sept 2025

·

Stayed 1 night

The hotel manager was amazing. He made the trip even better.

4

Jacqueline

27 Jan 2025

·

Stayed 3 nights

The staff was all wonderful, so no issues there. It was disappointing that the room was not cleaned each day. We also ran out of towels each day and could not reach the front desk so had to walk down to get more.

10

Madeline

28 Sept 2024

·

Stayed 2 nights

Arianna was amazing at the front desk. Everyone we interacted with was friendly.

10

Rachel

7 Sept 2025

·

Stayed 1 night

Absolutely satisfied, John the night manager was great, more hotel personal need people like him. The rooms and everything was great, but having someone like John made it even better.

2

Brittany

2 Aug 2025

·

Stayed 4 nights

The two lady’s at the front desk in the day shift were both rude and not helpful at all , kids running the hallways back and forth after 10pm all hours of the night , the room was cold ALL of the time we had to ask for a heater because the air conditioner did not work for heat. The door handler fell off the door in the room, curtains was ripped off when we first arrived. I e stayed at embassy suites all over the states and this has been the worst experience I’ve ever had.

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Location

About a 10–20 minute drive to Disneyland and close to the freeway, but the industrial setting and nearby nightclub bring noise and limited nearby dining; several guests mention the shared parking lot as a hassle.

Related guest reviews

4

Alberto

14 Dec 2024

·

Stayed 1 night

Hotel property shares parking spaces with Night Club next door. Heavy traffic in and out of hotel also had a hard time finding a parking spot. This experience was very stressful.

6

Ricardo

20 Feb 2025

·

Stayed 4 nights

This property, is beautiful, but is located, outside, the city are , away from everything, except, a recycle, plant, that is located at the back of the hotel, and at night time , a a loud noise, coming from the place constantly, all night long, that was , too much , and the hotel, heating is set to turn on automatic, ones the place gets below, 50 degrees, , it was cold, and i I couldn’t turn it on so we freeze trout the night after, next day I ask for a extra blanket, in that was the only way wii get at little sleep, but I won’t go back, to that place, thank

6

Carlos

22 Jul 2024

·

Stayed 3 nights

The carpet felt sticky. The room was spacious. There is a gentleman's club in the same parking lot. Plus to location is that its only 10-15 min from Disneyland. Breakfast was mid.

6

Jennifer Jeff

20 Jun 2025

·

Stayed 2 nights

We wanted to like this hotel but so many things couldn't be overlooked. For starters, it's right between the dump and a nightclub, without anything else near. Interior is large. Plenty of room for trams and group gatherings downstairs etc, but rooms are just old. It's obvious they've tried to redo them and you can see they've used a carpet cleaner on the sofa. Room layout is nice but we had strong sewer oders every time we used the shower, toilet, or sink. It was super yucky. Air could not be lowered much. Not cool enough for our liking to sleep well. Parking wasn't anything special yet they charge $25 per night. There was an employee out there in the evening but no actual place for him to be if weather was bad, so I doubt he was out there over night. Pool was indoor and small. So many kids in it, it just didn't appeal. So this hotel was just ok. Wouldn't want to stay more than a night or two.

10

Michael

9 Oct 2025

·

Stayed 4 nights

Great stay for Disney. The shuttle bus situation to Disney is booked through an app. Was late one day but efficient just give yourself time.

10

David

19 Oct 2024

·

Stayed 1 night

Within driving distance of Disney.

10

Steve

24 Mar 2025

·

Stayed 5 nights

The breakfast was amazing, and the staff was wonderful, helpful and friendly. A special shout out to the omelette makers, who worked so hard and so fast!The beds were comfortable, the rooms were spacious, and it was an easy 15 minute drive to Disney. We will definitely be staying here again!

4

SeyedMohammadReza

5 Sept 2024

·

Stayed 4 nights

Our stay at this property was disappointing. The hotel is old, poorly maintained, and fell short of our cleanliness expectations. Despite being advertised as close to Disneyland, it’s actually a 15-minute drive away. The hotel shares a parking lot with a nightclub, and the atmosphere wasn't particularly family-friendly, with people coming and going late into the night. The location is right next to the highway, making it noisy and not walkable. The windows and doors are poorly insulated, so we were constantly disturbed by traffic noise. Additionally, the doors were difficult to open and close, with many broken parts. The shower was often cold, and the bathroom was uncomfortably small. While the room was larger than average, it was not well maintained. Overall, this is not a place I would choose to stay at again.

6

Coy

22 Aug 2025

·

Stayed 3 nights

The first room had water leaking from the AC. We had to move to another room. That room smelled like mildew. I opened the slider to air it out to find the rollers on the slider broken. The noise from the freeway was loud. Also, there are no restaurants within walking distance. This property is a away from most everything, yet they still charge $25 + tax for parking.

8

Kirstie

20 Jun 2024

·

Stayed 6 nights

Dated property but the rooms were clean minus the microwave which definitely was NOT cleaned before we stayed. Breakfast was very limited and the same every day. Friendly helpful staff and environment. Inconvenient shuttle to and from Disney due to farther location.

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Dining

Breakfast is widely praised for variety and made-to-order omelettes, and the evening drinks are a valued perk; some guests found items cold, repetitive, or breakfast hours inconvenient.

Related guest reviews

10

Sean

8 Jul 2024

·

Stayed 1 night

Breakfast was good. Plenty of room for people to dine on and people were very cordial. The service staff let people know there were two lines for the omelette station and buffet station which helped a lot. Very well organized compared to other hotels. The happy hour is a nice touch and always a welcome amenity after a day of going about. Indoor pool is a bit crowded at times, but if you are not going to Disney, then the facility is empty.

4

Mark

2 Dec 2024

·

Stayed 4 nights

First off, charging for parking at a hotel adjacent to a freeway is sleazy. Their lot is huge and they don't have parking attendants so why the charge? The lobby/atrium is very nice and refreshed but the rooms and hallways are in desperate need of updating. The hallway carpet is so old it's disintegrating and everything in the bathroom is old. They advertise eggs to order at the breakfast bar and they had them the first morning but the next three days all they would do was make you an omelette using some king of premixed egg goo. There was also a breakfast buffet which was pretty good but the layout was such that the line to get food was very long. Overall dissapointed for the money spent.

10

Carl

7 Dec 2024

·

Stayed 7 nights

Compliments breakfast and happy hour was great. Made to order hot omelette yummy

10

Steve

24 Mar 2025

·

Stayed 5 nights

The breakfast was amazing, and the staff was wonderful, helpful and friendly. A special shout out to the omelette makers, who worked so hard and so fast!The beds were comfortable, the rooms were spacious, and it was an easy 15 minute drive to Disney. We will definitely be staying here again!

8

Stacie

10 Oct 2024

·

Stayed 3 nights

The location and family amenities were great. The breakfast was the best part!

10

Ana

1 Sept 2025

·

Stayed 1 night

Service in the Embassy suite was spectacular. Service was very friendly and welcoming! To top it off the breakfast was delicious well supplied and plenty for everyone.

10

Carlos

18 Jul 2025

·

Stayed 2 nights

Amazing for family, great rooms so spacious and the breakfast perfect too, for sure we will come back

10

Tony

17 Jun 2025

·

Stayed 2 nights

Awesome place. Love the happy hour and breakfast

6

Karen

11 Jul 2025

·

Stayed 3 nights

Hotel was conveniently located for my purposes. It does need a bit of TLC, as it is a bit run down. The carpet, walls, and doors are considerably worn. The breakfast is terrific as is happy hour. Staff is polite and accommodating. It is extremely disappointing that $25.00 (plus tax) is charged for parking. On my last day, housekeeping skipped my room, which was very unfortunate to walk into after a long day. Not sure I would stay at this property again.

10

Massiel

23 Jun 2025

·

Stayed 2 nights

I wish they didn’t charge for parking. It wasn’t disclosed when reserving the room. The complementary breakfast was delicious.

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Month	Average price
January	US$140
February	US$152
March	US$224
April	US$166
May	US$159
June	US$164
July	US$199
August	US$158
September	US$125
October	US$172
November	US$146
December	US$151

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $159	17 $177	18 $223	19 $231
20 $135	21 $144	22 $153	23 $129	24 $136	25 $154	26 $176
27 $127	28 $130	29 $129	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $140	2 $202	3 $185
4 $128	5 $129	6 $128	7 $129	8 $135	9	10
11 $127	12 $144	13 $129	14 $144	15 $147	16 $226	17 $205
18 $142	19 $130	20 $128	21 $130	22 $135	23 $202	24 $293
25 $145	26 $130	27 $128	28 $133	29 $139	30	31

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Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Bathtub)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Suite, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Anaheim North

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