Name: TownePlace Suites San Jose Campbell
Address: 700 East Campbell Avenue, Downtown Campbell, Campbell, California, United States of America, Campbell, Santa Clara County, US
Price range: US$169–US$571 per night
Rating: 8.15

What guests think

At TownePlace Suites San Jose Campbell, guests consistently highlight friendly, responsive staff, clean and spacious suite-style rooms with kitchenettes, and a convenient, walkable location near downtown Campbell, making it a comfortable base for work trips and longer stays.

Breakfast is widely appreciated, though a few find the selection limited. On-site laundry and safe, ample parking add convenience. Some guests mention dated features like older TVs, an uncomfortable sofa bed, and non-daily housekeeping, plus occasional cleanliness or maintenance problems and a few front-desk communication issues, including poor follow-up on a lost item. Overall, expect a practical, dependable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the on-site laundry and convenient, safe parking; the gym is functional but could use mats. Pet areas are maintained well.

Related guest reviews

10

Bruce

27 Sept 2025

·

Stayed 1 night

We appreciated the responsive and welcoming the staff! The room was quiet and just the right size. During our two week stay, we made good use of the laundry room and the walking trails and the pleasant shops and resaurants in downtown Campbell.

6

Daniel

3 Dec 2024

·

Stayed 1 night

Average hotel with dated rooms and facilities.

8

Teulon

16 Jul 2024

·

Stayed 2 nights

The staff were friendly and helpful. The breakfast was great. Easy to find and plenty of parking.

10

Johanna

12 Jul 2024

·

Stayed 1 night

Love how comfortable the room was. Loved the kitchen, office area and the closet arrangement in the room. Love the laundry facilities and gym as well as the breakfast

10

Annie

14 Jul 2024

·

Stayed 1 night

We've been staying this hotel many times. The experiences are always very smooth. The most impressive thing about this hotel is all staff take their jobs very seriously and super on top of everything. For example, I let them know the door handle was falling one day, they fixed it within minutes they were informed. I was seeing their staff cleaning, painting and fixing stuff day and night. One day the water dispenser was dispensing water for no reason, the next it wasn't anymore. The outside pet areas are super clean with fresh mulch absolutely odor free. I can't say enough good things about the hotel. A few things I have and would like to bring to the staff's attention: 1. The toiletries holder is a absolute hazard in the shower. The edge of the holder is very sharp and placed very close to the unadjustable shower head. Every stay every family member gets injured elbow from it when taking a shower. I have already let the front desk know hopefully it gets fixed next stay. 2. The exit door close to room 103 and the room 103 door don't latch. It's a security concern. 3. The room we stayed in with the couch placed very close to the bathroom room door (against each other). It almost broke my finger the day we checked in. We moved the couch (super heavy) away from the door to prevent it from hurting other guests.

10

Alejandra

17 Jul 2024

·

Stayed 4 nights

I traveled with my daughter and the room is very spacious and comfortable. The closets, the kitchenette, etc makes if very convenient for long stays. My only issue would be to add some excersise mats in the gym.

10

Rhonda

5 Oct 2025

·

Stayed 3 nights

Safe parking areas and all your kitchen needs!

8

Jean-Baptiste

14 Oct 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and well-kept areas. A few report issues such as hair in bedding, lingering corridor odors, and non-daily housekeeping.

Related guest reviews

8

Beverley

5 Oct 2025

·

Stayed 4 nights

Everything was fine. Clean and in good working order Only disappointment is that the rooms are not serviced every day

10

Maribel

29 Nov 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Qian

21 Sept 2025

·

Stayed 1 night

Newly remodeled, very clean and modern, room is good sized with cooking equipment, the area is nice and a lot of shopping and restaurants in a short distance. Definitely will stay again if in the area.

10

Angela

3 Jan 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

8

Linda

3 Feb 2025

·

Stayed 2 nights

The hotel was excellent in terms of cleanliness, location and maid service. However, the front desk clerk was rude, didn't explain deposit costs and became surly when we asked questions. Did not provide information on breakfast and when asked later on he gave us the wrong hours. To be clear this was the older clerk, not the young one who was very friendly.

10

Lupe

14 Jul 2025

·

Stayed 2 nights

I liked the cleanliness, convenient location, and friendly staff.

10

Annie

14 Jul 2024

·

Stayed 1 night

We've been staying this hotel many times. The experiences are always very smooth. The most impressive thing about this hotel is all staff take their jobs very seriously and super on top of everything. For example, I let them know the door handle was falling one day, they fixed it within minutes they were informed. I was seeing their staff cleaning, painting and fixing stuff day and night. One day the water dispenser was dispensing water for no reason, the next it wasn't anymore. The outside pet areas are super clean with fresh mulch absolutely odor free. I can't say enough good things about the hotel. A few things I have and would like to bring to the staff's attention: 1. The toiletries holder is a absolute hazard in the shower. The edge of the holder is very sharp and placed very close to the unadjustable shower head. Every stay every family member gets injured elbow from it when taking a shower. I have already let the front desk know hopefully it gets fixed next stay. 2. The exit door close to room 103 and the room 103 door don't latch. It's a security concern. 3. The room we stayed in with the couch placed very close to the bathroom room door (against each other). It almost broke my finger the day we checked in. We moved the couch (super heavy) away from the door to prevent it from hurting other guests.

2

Mohammad

14 Jul 2025

·

Stayed 1 night

The window blind rod fell off when we tried to close it, the tub faucet broke, they moved us to a different room to find hair in the bed. The hotel is outdated and need remodeling. Cleanliness is an issue too.

10

Valarie

12 Jan 2026

·

Stayed 1 night

The staff is always friendly and helpful. The rooms are clean and well stocked and the property feels safe.

6

Sri

4 Jul 2025

·

Stayed 1 night

The sofa bed not very comfortable..lingering smell in the floor level outside the rooms but rooms are ok..

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AI-generated summary based on recent guest reviews

Rooms

Spacious, quiet, apartment-style suites with kitchenettes and storage suit longer stays, with some noting modern or newly remodeled rooms. Downsides include dated features or older TVs, an uncomfortable sofa bed, and minor issues that maintenance resolved quickly.

Related guest reviews

10

Susan

22 Sept 2024

·

Stayed 2 nights

We’ve stayed here many times. The front desk helped us move to a room on the creek side which is quieter. They did an excellent job!

10

Phil and Lorna

1 Jan 2025

·

Stayed 1 night

Awesome free breakfast. Quiet, comfortable and close to family over the holidays. Love having my private kitchen with all the gadgets

10

Qian

21 Sept 2025

·

Stayed 1 night

Newly remodeled, very clean and modern, room is good sized with cooking equipment, the area is nice and a lot of shopping and restaurants in a short distance. Definitely will stay again if in the area.

10

Angela

3 Jan 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

10

Amanda

2 Dec 2025

·

Stayed 3 nights

We loved the layout of the suite and how it felt more like an apartment

10

Alejandra

17 Jul 2024

·

Stayed 4 nights

I traveled with my daughter and the room is very spacious and comfortable. The closets, the kitchenette, etc makes if very convenient for long stays. My only issue would be to add some excersise mats in the gym.

6

Sri

4 Jul 2025

·

Stayed 1 night

The sofa bed not very comfortable..lingering smell in the floor level outside the rooms but rooms are ok..

10

Frank

24 Aug 2025

·

Stayed 2 nights

I was staying because I had a medical procedure at a nearby facility and knew I'd benefit from having a room with a small kitchenette that would allow me to do what I needed to very early in the AM, since restaurants and stores would be closed. But I also liked the availability of drawers and closet space that let me organize what I needed to for the procedure, before my appointment and afterwards. I would stay there again should I need to be in the area for a future happening, whether that's a concert, game, or other event happening in the South Bay area.

8

Jean-Baptiste

14 Oct 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

8

Galen

6 Apr 2025

·

Stayed 1 night

TV is too old style with limited smart features. No USB/USB-c charging ports

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming, and responsive, with quick maintenance and smooth check-ins. A few guests cite front-desk communication and follow-up issues, including poor handling of a lost item.

Related guest reviews

10

Bruce

27 Sept 2025

·

Stayed 1 night

We appreciated the responsive and welcoming the staff! The room was quiet and just the right size. During our two week stay, we made good use of the laundry room and the walking trails and the pleasant shops and resaurants in downtown Campbell.

10

Susan

22 Sept 2024

·

Stayed 2 nights

We’ve stayed here many times. The front desk helped us move to a room on the creek side which is quieter. They did an excellent job!

10

Sandra

2 May 2024

·

Stayed 5 nights

We had stayed a month ago and had great sleep so we returned for a second stay and it was good again. Staff was very friendly and breakfast was good.

10

Maribel

29 Nov 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Rayna

15 Mar 2025

·

Stayed 5 nights

Great customer service

10

Angela

3 Jan 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

8

Linda

3 Feb 2025

·

Stayed 2 nights

The hotel was excellent in terms of cleanliness, location and maid service. However, the front desk clerk was rude, didn't explain deposit costs and became surly when we asked questions. Did not provide information on breakfast and when asked later on he gave us the wrong hours. To be clear this was the older clerk, not the young one who was very friendly.

2

Andrew

22 Apr 2025

·

Stayed 2 nights

The place was nice enough but when my wife left her prescription medication in the room and we called the same day, our requests for a week to look for it fell upon deaf ears. By three different staff members on three different occasions, they said the General Manager would contact us first thing on the next Monday (they disavowed any notion of management on the weekend). There was a box with a very clear prescription label on it, and it disappeared. Staff stealing controlled substances is apparently okay with the job-responsive General Manager. The three pint bottles of premium sour beer were just an add-on for the thieves.

10

Valarie

12 Jan 2026

·

Stayed 1 night

The staff is always friendly and helpful. The rooms are clean and well stocked and the property feels safe.

10

Michael

27 Oct 2024

·

Stayed 1 night

Front desk staff for check in were very helpful and pleasant to deal with. Check-in was fast and smooth. We will definitely stay here at TownePlace Suites again when we are in town.

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AI-generated summary based on recent guest reviews

Location

Convenient, walkable location near downtown Campbell, shops, restaurants, and a park; highway proximity generally does not create noise issues. A few note arrival can be tricky due to local road layout.

Related guest reviews

10

Bruce

27 Sept 2025

·

Stayed 1 night

We appreciated the responsive and welcoming the staff! The room was quiet and just the right size. During our two week stay, we made good use of the laundry room and the walking trails and the pleasant shops and resaurants in downtown Campbell.

10

Johanna

12 Oct 2024

·

Stayed 2 nights

Great, convenient location for my work trips

10

Maribel

29 Nov 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Qian

21 Sept 2025

·

Stayed 1 night

Newly remodeled, very clean and modern, room is good sized with cooking equipment, the area is nice and a lot of shopping and restaurants in a short distance. Definitely will stay again if in the area.

10

Angela

3 Jan 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

10

Lupe

14 Jul 2025

·

Stayed 2 nights

I liked the cleanliness, convenient location, and friendly staff.

8

Ibrahim

21 Apr 2025

·

Stayed 2 nights

Location is good, next to park

10

Karen

8 Aug 2024

·

Stayed 2 nights

Walking distance to several restaurants, spacious room.

10

Jorge

19 Aug 2025

·

Stayed 1 night

Nice, modern feel to this property. The room was great, the complimentary breakfast was also very nice. It is next to downtown Campbell, which is a nice little area.

8

Jean-Baptiste

14 Oct 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely considered good to excellent, though a few find the selection limited.

Related guest reviews

8

Teulon

16 Jul 2024

·

Stayed 2 nights

The staff were friendly and helpful. The breakfast was great. Easy to find and plenty of parking.

10

Sandra

2 May 2024

·

Stayed 5 nights

We had stayed a month ago and had great sleep so we returned for a second stay and it was good again. Staff was very friendly and breakfast was good.

10

Maribel

29 Nov 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Phil and Lorna

1 Jan 2025

·

Stayed 1 night

Awesome free breakfast. Quiet, comfortable and close to family over the holidays. Love having my private kitchen with all the gadgets

10

Nicole

2 Jan 2026

·

Stayed 5 nights

The room was clean, the location is where I needed to be, staff was courteous, breakfast was good

10

Johanna

12 Jul 2024

·

Stayed 1 night

Love how comfortable the room was. Loved the kitchen, office area and the closet arrangement in the room. Love the laundry facilities and gym as well as the breakfast

8

Linda

3 Feb 2025

·

Stayed 2 nights

The hotel was excellent in terms of cleanliness, location and maid service. However, the front desk clerk was rude, didn't explain deposit costs and became surly when we asked questions. Did not provide information on breakfast and when asked later on he gave us the wrong hours. To be clear this was the older clerk, not the young one who was very friendly.

10

Stefani

16 Aug 2024

·

Stayed 1 night

I absolutely loved my stay at this hotel. The staff was super nice and the breakfast options in the morning were amazing. Love that my room also had a fridge, stove, microwave and more! Would stay here again.

10

Jorge

19 Aug 2025

·

Stayed 1 night

Nice, modern feel to this property. The room was great, the complimentary breakfast was also very nice. It is next to downtown Campbell, which is a nice little area.

8

Jean-Baptiste

14 Oct 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $483	18 $227	19 $243
20 $296	21 $429	22 $459	23 $459	24 $340	25 $259	26 $249
27 $328	28 $420	29 $360	30 $340

Su	Mo	Tu	We	Th	Fr	Sa
				1 $250	2 $179	3 $179
4 $239	5 $289	6 $330	7 $369	8 $300	9 $199	10 $199
11 $280	12 $390	13 $460	14 $571	15 $390	16 $179	17 $179
18 $210	19 $260	20 $309	21 $339	22 $260	23 $179	24 $189
25 $200	26 $239	27 $289	28 $319	29 $239	30 $169	31 $169

Select dates to see prices and availability

About this property

Location

Room options

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 2 Bedrooms

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites San Jose Campbell

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Prices for upcoming dates