Comfort Inn Castro Valley

Easy check in. Property was small and had underground parking

It was close to work. All day coffee!

I find this place clean, comfortable with a central location. They also have a free electric car charger which was AMAZING as I rented an electric car! The breakfast is good. The staff was friendly and helpful. Everything you need is a walk or short car ride down the road. I have stayed here twice and will book here again!

My brother and I checked into the Comfort Inn at Castro Valley on 12/8. We were driving an electric vehicle and needed to be up early. Knowing that there was at least 1 EV station we called as we neared the Comfort Inn and the front desk clerk informed us that another guest was occupying it. That's fine; that allowed us to plan. We pulled into a DC fast charge station and within minutes our phone rang. It was the front desk informing us the other guest was merely parked near the station and wasn't using it; the station was available and we were welcome to charge during our stay. After thanking them we drove to our destination and arrived at the parking garage. To our delight the front desk clerk recognized we were in an EV looking for the station and was waiting for us to assist in plugging in even before we checked in. Take note: this is being a proactive innkeeper. We felt overwhelmingly welcomed during check-in as our front desk contact made us feel totally at home. I'm not entirely sure but I believe his name was Espin or Esbin. Frankly, I would be more inclined to stay at Comfort Inns if I knew he was manning the front desk. As far as the actual stay the room was satisfactory. The morning breakfast was another story, but that's due to the food quality. The lobby and dining areas were clean and sanitary. I was a little bit offended by the portrait of sunny side up eggs and bacon whilst neither were offered at breakfast.

The price was good, but the room smelled like stale cigarette smoke, and appeared dingy. The breakfast options were good but we were in a van and parking was difficult due to the small spaces and limited underground parking.

Elevator not working for 5 days that we stay there I microwave access at the breakfast area

I was pleasantly surprised at the cleanliness of the room. Usually there is moldy stuff in the bathroom in hotels, but my room had none. The cleaning staff routinely replace the shower curtains so no mold on that either. The bed was not very comfortable. The rooms are spacious with a King sized bed and a couch. The WiFi worked great. I had several zoom meetings and it worked perfectly. I did a lot of computer work during my stay. I like that they offer coffee and tea anytime. I also saw popcorn and cookies. The breakfast was okay. They give you the essentials. For the class of hotel, it exceeded my expectations and I would stay again. My only disappointment was the elevator didn’t work on the last day. Also several people staying there openly coughed directly on the breakfast food. That is not the hotel’s fault. Some people are gross.

Oddly shoehorned onto a narrow lot. But, clean and nice inside; quiet comfortable room. Plenty of places to eat nearby.

Bathroom fan doesn’t work,elevator is out of service but the customer service was good 👍

Quiet, good hygiene, free parking, breakfast provided, supermarket nearby!

Great staff, large room, clean and amazing breakfast!

The facility was spotless. We especially liked the plush towels and comfortable bed. Our room was large and well-lighted. The small refrigerator and microwave were handy.

The room was clean and comfortable and staff was helpful and friendly

The lobby and room appear to be clean and the bed was comfortable but there’s a smell to the elevator and room.

Property is very old. Beds are bricks. Not the cleanest place either. Just ok.

The property had stains all over floor in the room. There is room for renovation at this hotel. Old.

The place is spotless!! Staff courteous, excellent breakfast. We will definitely return!!!!

Clean room, great location and friendly staff

Yes , room smelled and looked very clean

They had Bed bugs in the hotel room 357, and they will not give a refund. Gave them to Mgr in a cup to show them and still no refund .

This is our regular place for staying when in the Castro Valley area where we formerly lived. Very convenient to the places we visit. Only issue is that the overly thick bed pillows are not comfortable for sleeping. My wife brings her own pillow.

The staff were great, friendly and hardworking. Especially, Lizzie, the front desk manager. The concerns are the bed and pillows were extremely uncomfortable. The food could be improved. Both days the same breakfast was served and the meat was overcooked, the eggs were undercooked.

okay room. Bed a little lumpy

some loud noise from the main street at night but otherwise it was quite and warm.

I was pleasantly surprised at the cleanliness of the room. Usually there is moldy stuff in the bathroom in hotels, but my room had none. The cleaning staff routinely replace the shower curtains so no mold on that either. The bed was not very comfortable. The rooms are spacious with a King sized bed and a couch. The WiFi worked great. I had several zoom meetings and it worked perfectly. I did a lot of computer work during my stay. I like that they offer coffee and tea anytime. I also saw popcorn and cookies. The breakfast was okay. They give you the essentials. For the class of hotel, it exceeded my expectations and I would stay again. My only disappointment was the elevator didn’t work on the last day. Also several people staying there openly coughed directly on the breakfast food. That is not the hotel’s fault. Some people are gross.

The room was nice but very noisy. The guest above were hard footed and up a good chunk of the night. Didn't do the breakfast, I slept because of all thenoise in the middle of the night.

Property is very old. Beds are bricks. Not the cleanest place either. Just ok.

The facility itself was OK. It’s located in a busy area, but there really wasn’t any noise. I was on the second floor and I liked that I could open up the sliding glass door to let air in while I was sleeping. But the bed was incredibly uncomfortable. I had a very hard time getting to sleep and staying asleep. Also, the water never actually reached the point where it was hot. It’ll be warm, at times very warm, but it was never hot.

Pleasant check-in experience. Clean and spacious bedroom Comfortable beds Clean and towel rich bathroom Good breakfast selection We shall be back

Our go to for a nice, quiet, hotel in Castro Valley while working or quick stays. Nothing over the top fancy, but friendly staff, clean, safe, and the continental breakfast is always a plus. A little outdated, slow wifi, but nothing to complain about. Will return!

The room was clean and comfortable and staff was helpful and friendly

Excellent service , went in for a wedding and they allowed me to check in early so we could get ready . Breakfast was Excellent. When we checked out the front desk they remembered about the wedding and brought it up and that made me feel soecial . Overall great stay .

The hallways were dirty and elevator smelled. The breakfast area clean and food was warm and tasty. Complain about the kids running up and down hallways were not addressed because it went on the next day and outside fireworks(illegal) complain to front desk to call police and I was told to call myself. Also, cookies n popcorn in lobby weren't there for weekend guest this time and told never were but we were guest in January (wknd) for a party and there was popcorn day n nite. New owners, Not gaining points, not this time around. Too bad., We'll call before we reserve again.

My brother and I checked into the Comfort Inn at Castro Valley on 12/8. We were driving an electric vehicle and needed to be up early. Knowing that there was at least 1 EV station we called as we neared the Comfort Inn and the front desk clerk informed us that another guest was occupying it. That's fine; that allowed us to plan. We pulled into a DC fast charge station and within minutes our phone rang. It was the front desk informing us the other guest was merely parked near the station and wasn't using it; the station was available and we were welcome to charge during our stay. After thanking them we drove to our destination and arrived at the parking garage. To our delight the front desk clerk recognized we were in an EV looking for the station and was waiting for us to assist in plugging in even before we checked in. Take note: this is being a proactive innkeeper. We felt overwhelmingly welcomed during check-in as our front desk contact made us feel totally at home. I'm not entirely sure but I believe his name was Espin or Esbin. Frankly, I would be more inclined to stay at Comfort Inns if I knew he was manning the front desk. As far as the actual stay the room was satisfactory. The morning breakfast was another story, but that's due to the food quality. The lobby and dining areas were clean and sanitary. I was a little bit offended by the portrait of sunny side up eggs and bacon whilst neither were offered at breakfast.

Front desk personnel where very nice and accommodating

Not good service

The place is spotless!! Staff courteous, excellent breakfast. We will definitely return!!!!

It was perfect for me. The staff were great.

Great service desk she was so friendly and helpful.

Our go to for a nice, quiet, hotel in Castro Valley while working or quick stays. Nothing over the top fancy, but friendly staff, clean, safe, and the continental breakfast is always a plus. A little outdated, slow wifi, but nothing to complain about. Will return!

Good customer service and very convenient location, walkable distance

Pleasant stay. I had a late arrival due to a delayed flight. Room was comfortable and quiet. Short drive to Oakland Airport and Oakland Coliseum.

The staff was Amazing. In town for a terrible reason but the stay helped make it manageable. The only place anyone should stay if they need to visit the hospital. It is walking distance. And across the street from GolfLand

very nice hotel area a bit sketchy

Breakfast service was on time. Welcoming staff, clean room, within walking distance if BART good value for money spent

Close to freeways and food, gas, etc. Clean room and facilities.

The property is located in a bad area. Actual location does not match the hotel pictures. Homeless staying in cars all day and night in the hotel parking lot. This is the worst Comfort Inn I have stayed in.

It was a good stay. convenient to the highway.

Excellent location for the Oakland Zoo and other Bay Area attractions. I had a run at the Chabot science center and it was just a few minutes away.

The location was great for us, We needed laundry and oil change. There was a laundromat and JiffyLube next door. Bed was comfy, night was quiet. Breakfast was good. Overall a decent no frills stay.

Very convenient location, rooms were comfortable and well kept, the breakfast is the exact same everyday though.

The staff were great, friendly and hardworking. Especially, Lizzie, the front desk manager. The concerns are the bed and pillows were extremely uncomfortable. The food could be improved. Both days the same breakfast was served and the meat was overcooked, the eggs were undercooked.

My brother and I checked into the Comfort Inn at Castro Valley on 12/8. We were driving an electric vehicle and needed to be up early. Knowing that there was at least 1 EV station we called as we neared the Comfort Inn and the front desk clerk informed us that another guest was occupying it. That's fine; that allowed us to plan. We pulled into a DC fast charge station and within minutes our phone rang. It was the front desk informing us the other guest was merely parked near the station and wasn't using it; the station was available and we were welcome to charge during our stay. After thanking them we drove to our destination and arrived at the parking garage. To our delight the front desk clerk recognized we were in an EV looking for the station and was waiting for us to assist in plugging in even before we checked in. Take note: this is being a proactive innkeeper. We felt overwhelmingly welcomed during check-in as our front desk contact made us feel totally at home. I'm not entirely sure but I believe his name was Espin or Esbin. Frankly, I would be more inclined to stay at Comfort Inns if I knew he was manning the front desk. As far as the actual stay the room was satisfactory. The morning breakfast was another story, but that's due to the food quality. The lobby and dining areas were clean and sanitary. I was a little bit offended by the portrait of sunny side up eggs and bacon whilst neither were offered at breakfast.

Breakfast ok. Better if they used real eggs not powered. Clean and comfy

The place is spotless!! Staff courteous, excellent breakfast. We will definitely return!!!!

Directions take you down an alley, makes the hotel look sketchy, but we had no issues for 4 nights and the room was very clean. The breakfast was good.

Gina, at the front desk was so accommodating and kind. She got us checked in and made fresh popcorn! Breakfast was ok...sausage was hard and imitation but otherwise a tremendous assortment of food to choose from. Ive never seen pancakes available! All around great stay, with close parking and various restaurants and stores nearby. Quaint little town. I'll be back in March!

Room was nice and clean. Really enjoyed breakfast selections.

Pleasant check-in experience. Clean and spacious bedroom Comfortable beds Clean and towel rich bathroom Good breakfast selection We shall be back

clean, comfortable. Only complaint was lack of variety for breakfast options(which still tasted good and there was enough food)