Name: Holiday Inn Express & Suites El Dorado Hills by IHG
Address: 4360 Town Center Boulevard, El Dorado Hills, California, United States of America, El Dorado Hills, California, US
Price range: US$98–US$270 per night
Rating: 8.8

What guests think

Across many reviews, Holiday Inn Express Hotel & Suites El Dorado Hills by IHG earns praise for very clean, spacious rooms, friendly front-desk service, and a highly convenient, walkable Town Center location with shops, restaurants, and a movie theater nearby.

Breakfast is frequently described as good to excellent with plenty of choices. Recurring drawbacks include periods of elevator outages and pool or hot tub closures, with some guests finding the pool unheated or not clean. Parking in the shared lot can be tight, and a minority noted noise from nearby venues or loud AC, plus occasional minor maintenance issues. Overall, expect a comfortable stay in a lively, walkable area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests reported elevator outages during their stays. The outdoor pool and hot tub had recurring issues (closures, not heated, or cleanliness), and the shared parking lot can get crowded.

Related guest reviews

10

Maria

3 Dec 2025

·

Stayed 1 night

Staff was very pleasant and helpful. Only problem was that the elevators were down & we had to carry our luggage to the 2nd floor. All the rooms on the first floor were taken.

10

Shannon

27 Jul 2025

·

Stayed 2 nights

Pool was not heated. Jacuzzi needed to be fixed. On the bright side, a decent breakfast

8

Phyllis

14 Jul 2025

·

Stayed 2 nights

Pool was out of service.

8

Maria

17 Mar 2025

·

Stayed 1 night

Clean and modern hotel. Staff are very friendly and helpful. Outdoor pool and spa could be improve upon-pool not heated as stated in description and dos was not working.

4

Anthony

14 Jul 2025

·

Stayed 1 night

Unfortunately the pool was closed due to health inspector seeming not clean and elevator wasn’t working

10

Christina

8 Dec 2025

·

Stayed 1 night

The room was very clean. The only issue was the elevators were not working during our stay.

8

Renita

13 Aug 2025

·

Stayed 2 nights

Only isuue was pool was out of service which was a bummer everything else was great

8

Joyce

10 Sept 2024

·

Stayed 2 nights

The elevator was not working and we were on the third floor

10

ronald

21 Sept 2025

·

Stayed 2 nights

Parking was interesting, especially when there was a concert. The shared parking lot filled u with concert goers

10

Katalin

9 May 2025

·

Stayed 5 nights

parking is very busy

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are widely described as very clean. A few mentioned isolated lapses such as a bathroom or corridor carpet needing attention.

Related guest reviews

10

Debora

23 Nov 2025

·

Stayed 1 night

Check in was quick. Room was very clean.

10

Jose

19 Oct 2025

·

Stayed 2 nights

Very clean , staff was nice and polite, parking was kinda full but still found a spot .

6

Shimika

27 Feb 2024

·

Stayed 2 nights

The water was not hot. Took luke warm showers... the bathroom could have been cleaner. Other than that it was great

10

cindy

3 Jul 2024

·

Stayed 1 night

Wonderful staff, very clean awesome outdoor pool

10

Parker

13 Oct 2025

·

Stayed 1 night

We expected an average experience but got a great experience. It is a very nice, newer hotel. Big rooms, comfy beds, clean and quiet.

10

Analisa

10 Dec 2024

·

Stayed 1 night

Property was nice and clean

6

Julie

25 Nov 2024

·

Stayed 2 nights

The property is conveniently located close to freeway, shopping and dining. The rooms are ok. Very basic but large enough. The hot tub was not working and was green with algae. The carpet in the hallways was dirty.

10

Jason

21 Apr 2025

·

Stayed 2 nights

Great condition. Clean. Nice staff

10

Renita

1 Apr 2025

·

Stayed 1 night

Clean, quiet. Friendly staff. Good breakfast

10

Jennifer

27 Sept 2025

·

Stayed 3 nights

Clean

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Rooms

Rooms are spacious and comfortable, with some balconies and lake views. Some guests noted noise from loud AC or nearby venues and minor maintenance issues (shades, water temperature/pressure, or a faulty fridge).

Related guest reviews

6

Kathi

8 Dec 2023

·

Stayed 1 night

The room had a view of the roof which is why I gave it a so-so rating

8

Perry

6 Oct 2025

·

Stayed 2 nights

Room was nice, however, the wood valance above the sliding glass door was low at about 6'1" and as a 6'3" person I ended up pumping my head every time I went out the door to our balcony. I did specifically reserve a balcony room to use the balcony and luckily did not actually cut my head when I crashed into the valance. This valence should be raised and is currently a safety hazard that should be report to the city building depatment or corrected immediately by the maintenance staff. Quite shocking that it was so low. No need for that valance to be that way.

10

Jessica Monica

10 Feb 2025

·

Stayed 1 night

Spacious room, Comfy bed & Pillows, Space for Everything, Jetted Tub was Amazing! Breakfast was good too!

8

Sharon

18 Jun 2023

·

Stayed 3 nights

Nicely located. Friendly staff. Decent breakfast. But loud AC which kept us awake.

10

Henry Dillihant

2 May 2024

·

Stayed 1 night

Everything was nice and as to be expected, the only complaint is the water was not very hot, for taking a shower or bath. The water was lukewarm.

10

Parker

13 Oct 2025

·

Stayed 1 night

We expected an average experience but got a great experience. It is a very nice, newer hotel. Big rooms, comfy beds, clean and quiet.

4

Michael

27 Aug 2024

·

Stayed 1 night

The bathroom fan didn't work. Only a few TV channels. Not worth over $200 a night.

10

Hope

2 Aug 2024

·

Stayed 3 nights

I was thoroughly impressed with this Holiday Inn Express. I got a room with a lakeside balcony and view, which I highly recommend. My room was clean and quiet. The only noise came from the live music outside, which was fun to sit out on the balcony and listen to. The music ended around 9 p.m. every night. The location is very convenient. Target, grocery stores, workout places, restaurants, and coffee shops are all within walking distance.

6

Adam

10 Feb 2025

·

Stayed 2 nights

Great location. Fridge didn’t work and older carpet. Nice staff.

8

Joseph

19 Aug 2025

·

Stayed 1 night

Very nice location with lots of restaurants to walk to. Breakfast is the typical “just OK” American hotel free meal. The breakfast dining area is pretty small with overflow having to take back to their rooms or eat outside around the pool. Room was spacious and clean. Unfortunately, the air conditioner was extremely noisy and due to the hot weather and a room on the sun exposed West side of the hotel ran every 30 minutes all night long making it hard to get a good nights sleep.

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Service

Staff are frequently praised as friendly, helpful, and professional. A few reviews reported rude interactions or reservation/cancellation mishaps.

Related guest reviews

10

Maria

3 Dec 2025

·

Stayed 1 night

Staff was very pleasant and helpful. Only problem was that the elevators were down & we had to carry our luggage to the 2nd floor. All the rooms on the first floor were taken.

2

Christine

10 Nov 2025

·

Stayed 2 nights

They had a non working elevator. Called 3 days in a row to make sure I wanted my room still Said yes ALL 3 days. Went to check in and they cancelled it on check in day Poor guy at desk was left to solve problem and they were booked

10

Merle

31 Oct 2025

·

Stayed 1 night

Front desk staff were great!

10

Mandy

24 Aug 2025

·

Stayed 7 nights

The front desk people were amazing. The hotel was super clean and very conveniently located to restaurants. We will definitely be back again.

10

John

6 Jan 2025

·

Stayed 1 night

Jesse was great. Friendly service and went above and beyond to make sure our stay was comfortable. He is a great asset to your hotel.

6

Deborah

17 Oct 2025

·

Stayed 1 night

I called the day before to check cancellation policy since i had to take my husband to emergency. Was told it was too late to cancel. Then i told the women i spoke with to not cancel my reservation. She confirmed it was not cancelled. Then she asked me if i wanted to be transferred to the vacation option line? Like did you hear what I said? Then when I arrived at the property my reservation was somehow cancelled. So a reservation that could not be cancelled was cancelled. Maybe because I hung up on her after she offered me to speak with the vacation arm of the company when i told her my husband just had a stroke. So there is that.

6

Athina

1 Jan 2025

·

Stayed 1 night

Staff check in was not friendly. I asked for late check out the gentleman that answered was rude.

10

Mario

16 Dec 2023

·

Stayed 4 nights

I love this place: the staff is always hospitable, and this past trip Josh at the front desk was especially helpful and knowledgeable. We will remember his professionalism and kindness for a long time! The interior design is crisp, modern, and very comfortable. They have down duvets, a mix of down and hollow-fill pillows, and nice cotton towels. Breakfast is complimentary and is remarkably good. Excellent location too; walking distance to the great shops and restaurants of the El Dorado Hills town center, plus a nice walking/jogging path around the little lake in the center of the businesses & residences. We appreciate this Holiday Inn Express and use it as home base when visiting relatives in the area.

4

Jerika

1 Oct 2023

·

Stayed 1 night

Service at front desk was super rude and not friendly or welcoming at all immediately turned off. She places us with a terrible view of the roof and AC . Room had furniture missing or to be desired. 100% would not stay again for service alone.

8

Desirae

25 Jul 2023

·

Stayed 2 nights

1st floor gets cockroaches we had one in our room as soon as we checked in they say they spray for them but it’s normal they have them 😬 Concierge all the guys were very nice but the women are just witches! the lady who checked us in was like totally attitude not willing to help with Any request not a very welcoming person at all.. she’s also the one that came out to the pool to tell or should I say yell at the 6 people there including me my mom and two kids 4&7 years old the pool was closed to get out!! while her disgusting tone made my little boy extremely frightened she impatiently waited for us to leave and my kids were like a nervous wreck picking up a few of there toys and telling me “ hurry mom she’s going to take us to jail” i Mean there is definitely no reason to act like that or speak to people in such tones for no reason it was just so uncalled for

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Location

Excellent, walkable Town Center setting near shops, restaurants, a movie theater, and paths, and convenient to the freeway. Some guests experienced nighttime noise from nearby venues or maintenance activity.

Related guest reviews

10

Lori

13 Jul 2024

·

Stayed 1 night

Good location close to shops and restaurants

6

Michelle

30 May 2025

·

Stayed 1 night

We stayed one night (Sunday) and wasn’t told that the garbage truck comes on Monday morning. It woke us up early and seemed to go on for quite awhile because they were emptying several big trash cans outside the hotel. We could see the truck right outside our window.

10

susan

30 Oct 2023

·

Stayed 4 nights

didnt have to drive anywhere. Nice trail to target

10

Kristie

24 Jul 2025

·

Stayed 3 nights

We were very impressed with the cleanliness of the hotel and the accommodating staff. This is a fantastic location in the heart of City Center, walkable to movies, dining, coffee, salons, etc

10

David

27 Sept 2025

·

Stayed 1 night

Consistently great stay at Holiday Inn Express. The El Dorado Hills Town Center location is exceptional with many restaurants, shops, movie theater, and services all within walking distance.

10

Steve

12 Apr 2024

·

Stayed 2 nights

it was located in a very nice area....with shopping and dining in very close walking distance and a beautiful walking path.

10

Donna Jean

20 Jun 2025

·

Stayed 1 night

I had a great stay. The only thing that was hard was how loud my room was from the outside restaurant just below my room. I really appreciated the late check out. I have stayed her before and I will again!

10

Nancy

14 Aug 2023

·

Stayed 1 night

Wonderful location. Near everything you need within walking distance, and a beautiful downtown.

10

Lillian

25 Apr 2024

·

Stayed 2 nights

Great location east of Sacramento, just off the highway. Located adjacent to a spread put shopping area with restaurants and a Target. The hotel looks rather new. The double queen room was rather large. It looks like there would be room for a pull out couch but there was only as single chair and a desk with a chair. Nice size bathroom. There is a wetlands waterway just outside the hotel property with a walkway.

2

Samuel

30 Oct 2023

·

Stayed 2 nights

Had the band next door playing music till 11pm. Front desk said they will stop at 10pm. That was a lie. The guy at the front desk said they stop when they want to and it’s a constant battle between the restaurant and the hotel. Thanks for “upgrading” us to a noisy room.

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Dining

Complimentary breakfast is generally well liked, often described as good to excellent with plenty of choices. Some noted items not hot enough or a small, crowded seating area.

Related guest reviews

10

Juliane

24 Jun 2024

·

Stayed 5 nights

Very diverse and plentiful breakfast. Personable staff and Service.

10

Toni

7 Sept 2025

·

Stayed 2 nights

I have stayed here before and always enjoy the property. Several shops in walking distance along with food options. If I had anything negative to say, it would be that the free breakfast wasn’t warm enough.

10

Jennifer L

6 Oct 2025

·

Stayed 1 night

Very convenient close to restaurants shopping and the interstate. Breakfast was great. Staff was very helpful and efficient.

10

Anayanci

19 Aug 2025

·

Stayed 3 nights

Good breakfast.

10

Beau

19 Oct 2024

·

Stayed 5 nights

Great stay all in all good ammenties and breakfast

10

Gerard

29 Dec 2024

·

Stayed 1 night

Great location. Large rooms. Great breakfast. Felt safe- was quiet- and gosh what a cute neighborhood.

10

Robin

2 Jan 2024

·

Stayed 1 night

I liked the little shelf by the door where we put the key card. There were plenty of USB ports. The K-Cups for coffee were better than the old school coffee. The breakfast had plenty of choices including eggs, sausage, pancakes, cereal, etc.

10

Renita

1 Apr 2025

·

Stayed 1 night

Clean, quiet. Friendly staff. Good breakfast

8

Joseph

19 Aug 2025

·

Stayed 1 night

Very nice location with lots of restaurants to walk to. Breakfast is the typical “just OK” American hotel free meal. The breakfast dining area is pretty small with overflow having to take back to their rooms or eat outside around the pool. Room was spacious and clean. Unfortunately, the air conditioner was extremely noisy and due to the hot weather and a room on the sun exposed West side of the hotel ran every 30 minutes all night long making it hard to get a good nights sleep.

10

Tina

14 Aug 2025

·

Stayed 1 night

Breakfast was excellent. Nice hotel nice location

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Month	Average price
January	US$120
February	US$122
March	US$120
April	US$141
May	US$173
June	US$148
July	US$134
August	US$133
September	US$157
October	US$158
November	US$159
December	US$134

Su	Mo	Tu	We	Th	Fr	Sa
				1 $154	2 $240	3 $270
4 $113	5 $115	6 $117	7 $122	8 $131	9 $234	10 $231
11 $120	12 $109	13 $124	14 $125	15 $151	16 $180	17 $190
18 $109	19 $98	20 $105	21 $107	22 $113	23 $205	24 $222
25 $106	26 $101	27 $101	28 $105	29 $105	30 $130	31 $121

Holiday Inn Express & Suites El Dorado Hills by IHG

Prices for Holiday Inn Express & Suites El Dorado Hills by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Suite, 1 Bedroom, Lake View

Standard Room, 1 King Bed, Jetted Tub

Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom, Pool View

Standard Room, 1 King Bed, Balcony, Lake View

Standard Room, 2 Queen Beds

Suite, 1 Bedroom, Lake View, Corner

Standard Room, 1 King Bed, Pool View

Room, 2 Queen Beds, Roll-In Shower (Communications Accessible)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Room, 1 King Bed, Roll-In Shower (Mobility Accessible)

Suite, 1 King Bed, Lake View

Standard Room

Guest reviews of Holiday Inn Express & Suites El Dorado Hills by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites El Dorado Hills by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $255
20 $110	21 $124	22 $132	23 $132	24 $132	25 $220	26 $220
27 $107	28 $101	29 $120	30 $120