Name: Fairfield Inn & Suites by Marriott Los Angeles LAX/El Segundo
Address: 525 N Pacific Coast Highway, El Segundo, California, United States of America, El Segundo, California, US
Price range: $132–$337 per night
Rating: 8.08

What guests think

At Fairfield Inn & Suites by Marriott Los Angeles LAX/El Segundo, travellers consistently praise the friendly staff, free airport shuttle, and complimentary breakfast, while also noting the property’s age, maintenance issues, and repeated problems with in‑room air conditioning.

Reviews frequently mention musty odors, damp carpets, and dated finishes, though many rooms are described as clean and the beds comfortable. Parking is off-site and costly for many guests, and some report slow shuttle pick-ups, noise from corridors or ice machines, and occasional delays or missteps with refunds or early check-in requests. Overall, it suits short airport stays where convenience matters more than updated rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free LAX shuttle is a major convenience and generally reliable, though several guests reported long waits or pickup coordination issues. Pool/courtyard and the lobby bar are appreciated, but parking is off-site with high nightly fees and elevators can be small or intermittently out.

Related guest reviews

10

Marci

Apr 15, 2025

·

Stayed 1 night

Friendly and helpful staff. Enjoyed bar in lobby and firepit in the courtyard.

8

Joshua

Jul 18, 2025

·

Stayed 2 nights

Good hotel. Only issue was shuttle coordination pickup from the airport. You have to call to arrange. I had to call 3 times. It took 45 minutes to get picked up. It's seems like the shuttle was not notified the first call. They have multiple shuttles and I think someone just dropped the ball. I'm sure it's a shorter wait normal. Just make sure you call to follow up if you're waiting too long.

10

Carol T

Jun 1, 2025

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Stayed 1 night

The only problem with hotel is their elevator being small and old. It would jerk especially when moving up to floors..

10

CRYSTAL

Jul 30, 2025

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Stayed 1 night

Only thing I did not like is that the parking is offsite and there’s a lot of homeless people in the neighbourhood

8

Steve

May 19, 2025

·

Stayed 3 nights

Great breakfast. Very limited parking onsite. External Parking garage about a block away.

10

Catherine

Jul 14, 2025

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Stayed 1 night

Room was clean ,nice newer carpet,lovely swimmingarea,spacious breakfast areawith hot food,convenient with shuttle and leaving bags to go explore LA. Neighborhood is nice with lots of food option

10

cheryl

Oct 2, 2025

·

Stayed 1 night

Airport shuttle great!

6

John

Jul 29, 2025

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Stayed 2 nights

$50 a night for parking is ridiculous. The parking around the hotel is restricted.

4

Lynne

Aug 6, 2025

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Stayed 1 night

This hotel is not being maintained- AC in room was broken, main elevator was broken, parking payment was broken etc.

8

Latafale

Oct 16, 2025

·

Stayed 1 night

Room clean, beds comfortable. Parking was away from the hotel

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AI-generated summary based on recent guest reviews

Cleanliness

Inconsistent housekeeping and upkeep: many guests found rooms very clean, yet repeated reports cite musty or mildew odors, damp carpets, hair or stains, and worn fixtures. Maintenance-related leaks also affected perceived cleanliness.

Related guest reviews

6

Christina

Jul 30, 2025

·

Stayed 1 night

Nice historical hotel- nice story about history- only complaint is the room smelled musty like needs carpet pulled out and replaced with vinyl ASAP.

6

Marcelo

Jul 28, 2025

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Stayed 1 night

The room had an awkward smell. The bathroom door did not shut and the was some weird noise throughout the night.

4

Monica

Oct 16, 2025

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Stayed 1 night

I responded to the initial reaching out for feedback from the owners of this property thinking they would respond. Since they decided not to, I will share what I said a week ago. Thanks for checking. We would not stay again. It was pretty terrible. Starting from waiting an hour and 15 minutes for the shuttle after our first call. Hair in the shower when we got there. The carpet was wet, maybe from the nonworking AC unit. It never dropped lower than 71 even though we had it set lower. On the ground at the bottom of the first bed there is flooring missing (maybe from the wet carpet), but carpeted over that makes the ground unstable. The screen door didn’t seal all the way towards the top and it was so noisy from the main road. There is practically no countertop space on the bathroom! The positives. The breakfast was very very nice and the breakfast employee was super friendly and kind. The gentlemen that checked us in was also kind. I also enjoyed that there was an exercise room. That being said. The cons for sure outweighed the pros.

4

Sherrill

Jul 31, 2025

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Stayed 1 night

Refrigerator didn’t work had no way to keep insulin cool air conditioner making loud noise had to turn off entire system to get some sleep and chairs in room were dirty

4

Kristin

Jun 27, 2025

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Stayed 1 night

We had to book a room last minute due to a cancelled flight. The room was NOT as pictured on line, which was very disappointing. It smelled musty, the tub was stained, and the air conditioner was dripping water on the carpeted floor, so we stepped in cold water every time we walked to the bathroom. We were only needing the room to get about 6 hours of sleep before our rescheduled flight, so we didn’t call to complain to the front desk since that would have certainly taken up our much needed rest time, but the whole experience was so bad that I will probably never trust Hotels.com again, nor will I stay at a Fairfield Inn.

10

Jennifer

Nov 20, 2025

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Stayed 1 night

Very clean comfortable hotel.

4

Shayna

Aug 10, 2025

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Stayed 1 night

Shuttle to LAX was convenient and on time. Unfortunately the a/c didn’t work and our room smelled of mildew/mold.

10

Langdon

Nov 30, 2025

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Stayed 3 nights

Busy place, but the staff were friendly and efficient! Room was spotless, and quiet.

6

Peter

Aug 18, 2025

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Stayed 5 nights

Breakfast was the same everyday of the five days we were there; first day eggs were nice and fluffy but dry the remainder of the days. When we reported water leak from air conditioner, the staff wasn’t prompt in attending to the issue. When they finally attended to the issue, they left the air conditioner off. There was a damp smell in the room.

2

MANUEL

Jul 10, 2025

·

Stayed 1 night

Small room, Dirty carpets and drapes, Dirty bathroom, smells terrible, Spider webs

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AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and on the smaller side, with some updated areas, but a recurring issue is non-functioning or leaking A/C leading to hot, humid stays; noise from corridors, ice machines, or sliding doors is also mentioned.

Related guest reviews

6

Brendt

Jul 28, 2025

·

Stayed 3 nights

My room had a sliding door that was broken and would not close completely so I was subject to outside noise, which kept me up for three nights. The room number was 319.

8

MARY

Jul 18, 2025

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Stayed 1 night

We had a double queen room and it is very tight. It is quite small that you have to move sideways just to get to the patio. For the size of the room, I do think it is overpriced.

8

Amy Jane

May 15, 2025

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Stayed 1 night

This was a very nice facility. However, the AC in our room rattled and made loud noices

6

Margaret

Oct 16, 2025

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Stayed 1 night

All the staff were wonderful. The building itself is very old and our room smelled like mildew. The AC unit was leaking and the carpet below was wet wich probably contributed to the musty odor. I let the front desk know about the AC unit on my way out, it was too late and I was too tired to call the same night. Only needed hotel for 1 day. Rooms are pretty small.

8

Katie

Jul 18, 2025

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Stayed 2 nights

The hotel is convenient for LAX with the free shuttle. We arrived early (10am), so pleased we could leave our bags and go off for the day. Arrived back at 3.30 and disappointed our 2 rooms were not ready even though check in was from 3pm and they knew we had arrived earlier. Room was spacious and comfortable,.however sound proofing not great - were woken both nights by other inconsiderate guests arriving and stomping around. Not the hotels fault, but think there should be more signs to be considerate to other guests, especially for late night arrivals. Had 2 pool view rooms, although one (room 119) although around the pool was completely blocked by floor to ceiling hedge outside! Actual pool waa a great facility, with pool towels provided. Also coffee & tea avaiable at all times in lobby/dining was very good.

8

Kaori

Jun 22, 2025

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Stayed 1 night

This Fairfield was a historical hotel in LA so the building and the room was a bit dated but charming and spacious. The sliding door next to my bed didn’t close all the way (the lock in it seemed to be broken) so I could hear the crowd having a great time in the patio area. It wasn’t late at all but I wanted to get to bed early so it was a bit annoyance for me. The shuttle service was a great service and the driver was so sweet and helpful all the way to the airport.

4

Paul

Jul 29, 2025

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Stayed 1 night

Ice machine was next to our room rather than in a stair well - don’t check into room 131 - really not a smart design, people using it all night and extremely loud. Staff did the best they could - check in was over two hours - was not a great experience. Location is great, I would stay there but not anywhere the ice machine.

6

Dalia

Sep 15, 2025

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Stayed 1 night

The place has a beautiful patio area. The room appeared clean and spacious and close to many restaurants (In & Out) and grocery store. Now the issues AC was not working left for a while came back and AC was still not working. When we walked in, we asked if the AC was working they answered, “yes, it should be working”. Needless to say it was hot and it still not working. The same problem with my brother in laws room.

6

Ali

Aug 12, 2025

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Stayed 1 night

I've stayed twice in this property. In both occasions, guest room's A/C system don't function well. Report to the front desk whose promised to send technicians that never showed up.

6

Melissa

Oct 19, 2025

·

Stayed 1 night

The airport shuttle took a while (or so it seemed- we landed pretty late). Upon getting to our room once we turned the AC on the room smelled musty/like cat pee

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Service

Staff are widely praised as friendly, accommodating, and efficient. However, some guests experienced long check-in lines, difficulty with shuttle coordination or phone support, and sporadic follow‑through on promised refunds or early check-in requests.

Related guest reviews

10

Leonardo

Nov 16, 2025

·

Stayed 1 night

Great place with alot of helpful staff and they are always working on something. I've been to many hotels when they are understaffed...not this place. Fully staffed, clean and working with a purpose to accomodate customers. Im def

8

Joshua

Jul 18, 2025

·

Stayed 2 nights

Good hotel. Only issue was shuttle coordination pickup from the airport. You have to call to arrange. I had to call 3 times. It took 45 minutes to get picked up. It's seems like the shuttle was not notified the first call. They have multiple shuttles and I think someone just dropped the ball. I'm sure it's a shorter wait normal. Just make sure you call to follow up if you're waiting too long.

2

Jerri

Sep 1, 2025

·

Stayed 1 night

I tried to call hotel prior to arriving to get information about early check in and parking. Every time I called a person would answer and literally hang up on me. Then I emailed the hotel and I never got an answer back. Upon Arriving early , I was told my room was ready but that I couldn't check in until 4, it was 11:30. If I wanted my room , I could pay an additional $46. The parking was an additional $55, even though on hotels.com.It says it's free. They informed me that all third party reservations were wrong. The Check-in was rude and unwilling to work with me at all.I would not suggesting at this hotel.

2

Johannes

Jun 22, 2025

·

Stayed 3 nights

Staff trained in apologies, not in actions - they are not prepared to handle their group/crew check ins, therefore individual travelers have to wait and wait and wait. Of course, because they run you through the online-checkin just to not honor it, neither the digital key in the Marriott bonvoy app, "we don't do that, we need to check everything". Suboptimal processes, they should open a counter for individuals or groups/crews, however, it needs to be optimized. Checked out the 1st of June, were promised to get a 50% discount via the cc Expedia has on file - not yet happened after 2 weeks. Why? 1st room: extremely moldy smell, "wet" flooring. On requesting another room, we were asked to stay in a King instead a 2 queens one - no. So we got the room next to the previous. A bit lesser smell, still moldy smell, had to be sprayed every day (...that's just to cover up the reason for it, isn't it), door to the room hard to open, really needed a hard push, wear/ tear of furniture, not nice, though asked daily, no refill of the conditioner. Did they have a water leakage as the hallway had to be blown with a big dryer/vent? Really an unprofessional impression and for sure below Standard for the chain as in comparison with other hotels in this price range. Had the feeling, that individual travelers were aligned those rooms in the "old" part of the hotel, the not standard one, whereas the groups/crews all went to the new West tower. Be aware, the 50$ pN parking lot is uncovered.

6

Sarah

Apr 24, 2025

·

Stayed 1 night

Waited over an hour for check in after midnight on a Thursday. There was only one agent working the entire line of at least 20 ahead of us and more behind. The man was very patient and nice, but the hotel should be better staffed as he said he is always alone throughout the week. When we finally got to the room it smelled SO BAD like straight cat litter. We were exhausted after flying 6hrs and had a toddler to get to sleep so we just dealt with it but it was absolutely pungent.

6

Phyllis

Jul 16, 2025

·

Stayed 1 night

The front desk staff was polite and helpful. The room was clean and the hotel fit my needs. However, I took a couple of stars off because of the rudeness and unprofessionalism of the airport shuttle driver. He was grumbling and complaining in Spanish when he lifted a couple of our suitcases. Granted they were on the heavy side, but he didn’t have to cuss us out. When we reached our destination and stayed at another hotel in a different city, the driver gladly helped with our heavy suitcases and didn’t utter any complaints. When I said “they are heavy, he simply replied ‘no worries, that’s why I’m here for’. Such contrast!!

8

John

Oct 9, 2025

·

Stayed 4 nights

Larry at the front desk was great. Stayed several days and he was so helpful and friendly. The only complaint, he seemed to need more assistance as perhaps understaffed.

2

Elizabeth

Jun 2, 2025

·

Stayed 1 night

Check in was terrible (20 minute wait time for myself while I’m sure others were over 30 since the line was out the doors of the lobby). They tried asking if I still needed the double bed room I had booked (of course I did so this question concerned me that what I booked wasn’t available). Once we made it up to the room the overwhelming smell of mildew chocked us and we couldn’t even open the balcony door to fumigate. The airport shuttle service is slow and drivers are in no hurry (ours was 15 minutes late picking us up for the airport). Overall incredibly disappointed and when we spoke to staff they didn’t care

2

Sarai

Aug 9, 2025

·

Stayed 3 nights

Marriott has lost my trust completely. I was double charged for a single stay, and instead of fixing their mistake, both the hotel and corporate customer service passed the blame to Expedia—even though the duplicate charge came from Marriott’s own property. This has dragged on for weeks, tying up my money, and no one has taken responsibility. If this is how Marriott treats paying guests when there’s a clear billing error, I can’t imagine how they handle bigger issues. I’ll be taking my business elsewhere and warning others to think twice before booking with them.

10

Julie

Oct 9, 2025

·

Stayed 1 night

Front desk was exceptionally helpful especially Robert.

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Location

Very convenient for LAX with a free shuttle and many walkable food options like a grocery store and fast‑casual spots nearby. A few guests noted limited nearby attractions and some street activity.

Related guest reviews

10

Sheryl

Aug 26, 2025

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Stayed 2 nights

It was close and convenient to the airport, we were able to access uber and lyft easily. Staff were very helpful.

10

Sandra

Aug 26, 2025

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Stayed 1 night

Loved the location! Grocery store accross street. Mostly fast food and 7/11 in easy walking distance. Short taxi or uber to shopping and better restaurants. Breakfast good. Pool area inviting. Great shuttle to LAX. Would definitely book again.

8

THERESA

Aug 21, 2025

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Stayed 4 nights

There’s not much around the property. You have to Uber or take a bus everywhere for everything. The hotel staff were amazing though and it being close to the airport & offering a shuffle service was a great perk.

8

Bruce

Aug 20, 2025

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Stayed 1 night

Shuttle service to and from LAX and In-N-Out across the Street was perfect.

8

Vasyl

Jul 12, 2025

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Stayed 2 nights

Affordable and nice hotel. Good location if you want to be close to the airport and travel around the city.

4

June

Jul 15, 2025

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Stayed 1 night

The property is old and unattractive. There are no decent restaurants in the vicinity - just fast food everywhere. The prices at the bar are expensive. The only good thing is the shuttle bus. There isn’t even any milk in the room to make a tea or coffee and was told at reception that none was available.

10

Tyrone

Nov 30, 2025

·

Stayed 1 night

Great place to stay close to the beach

10

Alfredo

Jul 21, 2025

·

Stayed 1 night

Close to the airport and shopping centers

8

KJ

Aug 5, 2025

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Stayed 4 nights

Love customer service and the amenities. Location was perfect.

8

lou

Jul 14, 2025

·

Stayed 2 nights

Good location with a shuttle bus to the airport. Lots of food options close by. The foy

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Dining

Complimentary breakfast is frequently praised for variety and value, though some found quality or variety inconsistent across days. There’s a small lobby bar; many guests rely on nearby restaurants for other meals.

Related guest reviews

10

JUANITA DOROTEA

Aug 2, 2025

·

Stayed 6 nights

I liked everything. Delicious Breakfast, comfortable & clean Queen size beds & refrigerator in the room. Also coffee, tea, water & microwave in the lobby 24/7. And a bar. Good closet space & plenty of drawer space. Internet & printer & free WiFi. A Metro Bus right outside for transportation anywhere! Helpful & friendly staff. Free shuttle service to and from the Airport. Doesn’t have a dinner restaurant but has all kinds of available restaurants right outside their door. Very very convenient and affordable & enjoyable stay. I highly recommend this LA Fairfield hotel.

10

Micky

Sep 18, 2025

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Stayed 1 night

Excellent stay. Airport shuttle was on time and clean. Front desk staff were friendly and very efficient. Free breakfast area was large and clean with solid options available.

6

Debra

Aug 1, 2025

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Stayed 1 night

The room was clean & neat. The breakfast was not great. Everything is served in or on paper plates & cups. The atmosphere was like a cafeteria, hard to find a table to sit at. No kettle teabags or milk in room to make a cup of tea. You have to go down to the lobby to make a cup and sometimes there was no milk and staff couldn’t give me any. Not good for someone who enjoys their tea, not everyone drinks coffee.

10

Rosangely

Aug 27, 2025

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Stayed 1 night

Grear service and breakfast is awesome.

10

Tony

Jul 26, 2025

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Stayed 1 night

This hotel was better than we expected. It was a convenient stopover for a night before flying home. The airport shuttle was very helpful, and the staff were also very obliging with luggage storage. The hotel breakfast breakfast buffet was the best we had on our US trip with large selection and quality food. There was a nice outdoor area and pool which we saw but didn’t get to use. The late check out was also handy. Nice comfortable beds and clean bathroom

8

Constance

Jul 27, 2025

·

Stayed 3 nights

Brandy, the bar tender was so awesome. I was on my own, and she did everything to make sure I was safe, including getting me food from a local take out place, because I did not know how to do Door Dash. I cannot say enough about her. She is an awesome woman and you are lucky to have her. The shuttle drivers to and from the airport were kind and helpful. I am over 70 and they helped me so much. The room was ok. The bathroom had a weird rusty thing that was disturbing. You need to fix that. The person at check in went out if his way to get me in early (I flew in from Australia and was so so tired). The breakfast eggs were terrible. Just saying. The prices for your “snacks” were outrageous. And if I were you I would offer information on food delivery. Just a thought. All in all, I was satisfied. But improvements could be made.

8

Oksana

Aug 7, 2025

·

Stayed 4 nights

Very friendly staff and good breakfast.

10

Richard

Aug 5, 2025

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Stayed 1 night

I was particularly impressed by the breakfast. While it’s not “world class”, it’s still very good for this level of stay at this price point. I thought the three gentlemen running it were extremely efficient about keeping all the food selections fully stocked and clearing the tables. That makes a huge difference in how enjoyable the experience is.

10

Christine

Jul 14, 2025

·

Stayed 1 night

Dining options nearby. Breakfast options were good. Convenient airport shuttle.

6

Peter

Aug 18, 2025

·

Stayed 5 nights

Breakfast was the same everyday of the five days we were there; first day eggs were nice and fluffy but dry the remainder of the days. When we reported water leak from air conditioner, the staff wasn’t prompt in attending to the issue. When they finally attended to the issue, they left the air conditioner off. There was a damp smell in the room.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$127
February	$151
March	$142
April	$157
May	$154
June	$236
July	$192
August	$173
September	$280
October	$147
November	$144
December	$133

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $317	15	16 $337	17 $274	18 $173	19 $174
20 $192	21 $197	22 $235	23 $177	24 $217	25 $178	26 $178
27 $141	28 $132	29 $142	30 $142

Su	Mo	Tu	We	Th	Fr	Sa
				1 $178	2 $210	3 $187
4 $132	5 $146	6 $183	7 $160	8 $155	9 $183	10 $175
11 $151	12 $155	13 $142	14 $138	15 $156	16 $178	17 $178
18 $160	19 $143	20 $156	21 $160	22 $232	23 $185	24 $178
25 $156	26 $142	27 $151	28 $143	29 $151	30 $183	31 $178

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Fairfield Inn & Suites by Marriott Los Angeles LAX/El Segundo

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