Name: Crowne Plaza Hotel Foster City-San Mateo by IHG
Address: 1221 Chess Drive, Foster City, California, United States of America, Foster City, California, US
Price range: US$129–US$308 per night
Rating: 8.2

What guests think

Across recent reviews, Crowne Plaza Hotel Foster City-San Mateo by IHG earns praise for friendly staff, clean and comfortable rooms, free parking, and enjoyable amenities like an indoor pool, jacuzzi, and a lively on-site bar and nightclub.

Common downsides include traffic noise in some rooms and late-night music near the club, plus daytime construction noise during renovations. Guests also report intermittent maintenance issues such as weak or noisy air conditioning, occasional hot water problems, and slow or out-of-service elevators. Breakfast and Sunday brunch are frequently praised, though prices can feel high and service in the restaurant can be inconsistent. Expect a convenient, lively stay with modern comforts, but consider requesting a quiet room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free parking is widely appreciated, and many enjoyed the indoor pool and jacuzzi; the on-site bar/nightclub is lively and popular. Some reported renovation noise, occasional facility outages (elevators or ice machines), and the pool being closed at times.

Related guest reviews

2

Isabel

10 May 2025

·

Stayed 2 nights

Checked in on a Saturday the weekend and construction was going on couldn’t barely hear the front desk. Was staying with our team and before I even Tried checking in the front desk tried to convince us to cancel our reservation stating they didn’t know how long it was going to be going on. Elevators were slow several teammates didn’t have hot water and parking was even worse.

10

John

2 Jul 2024

·

Stayed 5 nights

Free parking! Free WiFi! Clean Rooms! Conveniently located to highway 92 off ramp West to Connect to 101! Blackout shades, many popular cable channels on TV I didn’t see MTV or TLC or Lifetime but there were many others suitable or just connect your mobile device (android) so me it’s a Samsung TV with mirroring it. Breakfast buffet $25.00per person was a bit high but it was a Sunday so not sure if it’s their regular price but it wasn’t that bad and mimosas for $16 per person. There is a pool on lower level and a small gym on the 4th floor with many ellipticals machines. The few things I wasn’t too fond of was the squeaky King Sized bed which squeaked every move I made esp when I first sat down. The toilet made a loud Sound every 15-20 mins not sure what that was about. And being across from The ice machine although the 4th floor showed as a quiet zone, I can hear the sounds of water Being poured out from the ice machine very now and then. Other than that I don’t really have any complaints but the squeaky bed. It wasn’t enough of an issue to contact the front desk about, overall I did enjoy my stay.

10

D

21 Jul 2025

·

Stayed 2 nights

Amazing jacuzzi and pool, spotless, friendly staff, lovely room. Did I say amazing jacuzzi?!

10

maria

21 Aug 2025

·

Stayed 1 night

You can go and have fun to the Bistro club house in the Hotel, where You can have dinner, drinks and a Nice DJ music

10

Naseem

19 Oct 2025

·

Stayed 1 night

The room was so clean and the amenities were wonderful. We went dancing Friday evening in the club downstairs. We hit the jacuzzi and pool the next day. Check out wasn’t until 12 which was so relaxing and the bed was our favorite. King size and so comfortable. The bathroom layout was also great for getting ready. Very happy overall. Parking being free was also so convenient.

6

Alexis

28 Dec 2023

·

Stayed 1 night

Suite didn’t come with kitchenette as advertised. No ice bucket in the room and ice machine wasn’t working on two floors. Pretty expensive stay with limited amenities.

8

George

19 Aug 2024

·

Stayed 1 night

Great place large pool memorable buffet fantastic brunch option small club with music food options evening time nice big pool inside always a party happening in one of many big halls picturesque on the I side nice view small rivers plants glass elevators just a nice stay.

10

Emanuel

11 Aug 2025

·

Stayed 1 night

Loved indoor pool

10

Melissa

10 Dec 2023

·

Stayed 1 night

The hotel looked very nice everything was well kept and cleaned. The parking was very easy and plenty of it. Across the freeway there was Costco and many other stores. Very accessible to all the stores and restaurants. My room was cleaned and well kept. I had all the amenities that I needed for my night stay. The pool was closed so no access to that room to use the jacuzzi.

6

ANITA

31 Dec 2024

·

Stayed 2 nights

The rooms do not have usb outlets to support charging your devices. Small things like this really do matter in this day and age. Also, one of the two elevators was out of service the entire time we were there. This caused for long wait times to get back to our room or down to the lobby.

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Cleanliness

Reviews frequently highlight very clean rooms and public areas, with fresh linens and a well-kept feel. A few note musty carpets, an isolated pest report, and occasional bathroom issues.

Related guest reviews

10

Catera

25 Oct 2025

·

Stayed 1 night

The room was exquisitely clean. Super comfy bed soft linens! Definitely would stay here again!

10

Jack

20 Aug 2025

·

Stayed 1 night

I had an excellent stay! The front desk staff were awesome—so welcoming and helpful from the moment I arrived. Every employee I encountered was friendly and professional, which made the experience even better. The hotel was spotless, the location was perfect, and everything exceeded my expectations. I would definitely stay here again and highly recommend it!

2

Michael

28 Dec 2024

·

Stayed 1 night

Gross. Cockroaches, broken AC and elevators. This property needs some love badly

10

Vanessa

2 Oct 2025

·

Stayed 1 night

Staff members are very friendly. The room is excellent and clean.

2

Jennifer

16 Dec 2023

·

Stayed 1 night

I reserve a king standard bedroom and got a queen. Bathroom tub is not clean some black mold forming in the tub

6

Ellamae

17 Mar 2025

·

Stayed 1 night

We have always stayed in Crowne plaza in Foster city with good experiences however this stay was not very good. This visit we stayed on the 3rd floor. Our carpet did not look clean it smelled musty the room was very stuffy since windows don’t open even for a little to air out rooms! The room was very noisy with some type of loud sound from air conditioning. Windows should be mandatory to have a bit of air flowing thru & carpets need to be steam cleaned. Our room next to ice machine was very noisy with foot traffic. We needed to check out earlier then normal due to smell causing headaches.

10

ElyRose

20 Dec 2025

·

Stayed 1 night

Clean and friendly staff. They make us feel valued.

10

Maria Cristina

12 Jul 2024

·

Stayed 1 night

The staff are very hospitable and the rooms smells good and clean. The whole hotel is clean and the surroundings are quiet also

10

jose

10 Aug 2025

·

Stayed 1 night

Very clean and great customer service

10

Charlene

23 Nov 2025

·

Stayed 1 night

Exceptional hospitality fron registration to Bistro experience. Attention to detail in all spaces. Breakfast was superb. Rooms are beyond clean and staff are very welcoming.

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Rooms

Rooms are generally comfortable and some are newly renovated, with many guests praising bed comfort and space. However, noise is a recurring issue in freeway-facing rooms or near the nightclub, and some rooms feel dated with older TVs or limited outlets.

Related guest reviews

10

John

2 Jul 2024

·

Stayed 5 nights

Free parking! Free WiFi! Clean Rooms! Conveniently located to highway 92 off ramp West to Connect to 101! Blackout shades, many popular cable channels on TV I didn’t see MTV or TLC or Lifetime but there were many others suitable or just connect your mobile device (android) so me it’s a Samsung TV with mirroring it. Breakfast buffet $25.00per person was a bit high but it was a Sunday so not sure if it’s their regular price but it wasn’t that bad and mimosas for $16 per person. There is a pool on lower level and a small gym on the 4th floor with many ellipticals machines. The few things I wasn’t too fond of was the squeaky King Sized bed which squeaked every move I made esp when I first sat down. The toilet made a loud Sound every 15-20 mins not sure what that was about. And being across from The ice machine although the 4th floor showed as a quiet zone, I can hear the sounds of water Being poured out from the ice machine very now and then. Other than that I don’t really have any complaints but the squeaky bed. It wasn’t enough of an issue to contact the front desk about, overall I did enjoy my stay.

8

Brian

31 Oct 2025

·

Stayed 2 nights

Good room. Wed better TV service

4

Amy

17 May 2025

·

Stayed 3 nights

My room was annoying loud next to fans (compression) - the buzzing was terrible from the second I entered the room until I left. I would never go back to this hotel. Even with ear plugs in, it was miserible.

8

Elwyn

7 Dec 2023

·

Stayed 1 night

Pleasant and welcoming check in experience. Room is nice with 2 comfortable beds and pillows, bathroom met our expectations. Old technology television, I wish they upgrade their tv’s to SMART TVs with internet connection. Breakfast buffet for $25 per person is pretty decent considering this is the San Francisco Bay Area.

10

Mike

28 Aug 2024

·

Stayed 1 night

Kind and welcoming staff. Rooms clean. Place is dated and on busy highway - rooms not soundproofed.

4

John

27 Aug 2025

·

Stayed 1 night

Unable to sleep due to road noise. Room is supposed to have double glazed windows to reduce noise from freeway outside however some panes are missing. Up all night

6

Ellamae

17 Mar 2025

·

Stayed 1 night

We have always stayed in Crowne plaza in Foster city with good experiences however this stay was not very good. This visit we stayed on the 3rd floor. Our carpet did not look clean it smelled musty the room was very stuffy since windows don’t open even for a little to air out rooms! The room was very noisy with some type of loud sound from air conditioning. Windows should be mandatory to have a bit of air flowing thru & carpets need to be steam cleaned. Our room next to ice machine was very noisy with foot traffic. We needed to check out earlier then normal due to smell causing headaches.

10

ROLAND

4 Sept 2025

·

Stayed 1 night

I noticed that the noise from the freeway permeates through the windows. That was not a problem for me. Because I always bring earplugs with me.

10

Ellen

27 Oct 2025

·

Stayed 2 nights

The front desk was flexible on finding me another room not facing the freeway. The room was beautiful, very clean, and the bathroom was lovely. Loved the soaps and hair products. The bed was super comfortable. I’ll definitely be back.

6

ANITA

31 Dec 2024

·

Stayed 2 nights

The rooms do not have usb outlets to support charging your devices. Small things like this really do matter in this day and age. Also, one of the two elevators was out of service the entire time we were there. This caused for long wait times to get back to our room or down to the lobby.

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Service

Most guests describe staff as friendly, welcoming, and helpful. That said, there are reports of slow or unfriendly check-in, housekeeping or room assignment lapses, and occasional billing or communication issues.

Related guest reviews

10

Debbie

24 Sept 2025

·

Stayed 2 nights

The staff were awesome. Very friendly. Bed was comfortable and the room was nice. Will most definitely rebook in the future.

2

Abigail

15 Jan 2024

·

Stayed 1 night

I had a horrible experience staying at this hotel. At 4am, staff entered my room without knocking. Thankfully I had the latch on. The person entering the room had asked if I had called guest services which I had not. Staff entered my room again around 10:30am without knocking again. This time I had forgot to put the latch. Staff gave the excuse it was housekeeping but why is housekeeping entering my room without knocking and I have the do not disturb sign hanging on the knob. Checkout wasn’t until 12 noon so that also didn’t make any sense. I spoke with the manager and she comped me for 2 people to eat brunch and gave us a late checkout at 2pm.

10

Jack

20 Aug 2025

·

Stayed 1 night

I had an excellent stay! The front desk staff were awesome—so welcoming and helpful from the moment I arrived. Every employee I encountered was friendly and professional, which made the experience even better. The hotel was spotless, the location was perfect, and everything exceeded my expectations. I would definitely stay here again and highly recommend it!

4

stacey

14 Jan 2024

·

Stayed 1 night

The check in person closed the door when i walked to the counter without acknowledging my presence. Eventually came out, took my information and then tood me a needed to come back in an hour. I asked if she could call or text when the room is ready. She said, "we dont do thta".

10

Beverly

30 Dec 2023

·

Stayed 1 night

Superb customer service

6

Mayli

16 Jun 2025

·

Stayed 3 nights

Front desk lady was not friendly. We asked for a room on a higher floor and she said there was none available. The hotel was not busy at all. Im giving high marks for cleanliness and comfort. The cleaning staff rocks..appreciate coming back to a made up room anc everything thoroughly cleaned.

10

Eric

13 Jan 2025

·

Stayed 1 night

Courteous, welcoming, professional staff person at check-in. Room very spacious, clean, pleasing ambiance. All staff people encountered, professional and courteous.

2

Kervin

14 May 2024

·

Stayed 1 night

I am staying at the Crown Plaza San Mateo on business. After I checked in, I got ready for bed because I was tired and needed to go to work early the next morning. It is 10pm and I am falling asleep only to be startled by someone else walking into my room. I quickly yelled at this person and asked who they are. Apparently it is another guest and the staff gave my room to another person. Now I am upset, can’t sleep thinking other people might come inside my room. Worst hotel experience.

10

ElyRose

20 Dec 2025

·

Stayed 1 night

Clean and friendly staff. They make us feel valued.

10

Charlene

23 Nov 2025

·

Stayed 1 night

Exceptional hospitality fron registration to Bistro experience. Attention to detail in all spaces. Breakfast was superb. Rooms are beyond clean and staff are very welcoming.

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Location

Convenient location with easy freeway access, proximity to SFO, and walking distance to shops, restaurants, and parks. Several guests appreciated the safe, quiet neighborhood, though some noted freeway exposure.

Related guest reviews

10

Jeffery

27 Apr 2025

·

Stayed 5 nights

Super fast check in and check out. Location is perfect.

8

Karen

6 Oct 2024

·

Stayed 2 nights

The area was beautiful. Everything was walking distance. The atmosphere was delightful

10

Guillermo

7 Nov 2024

·

Stayed 4 nights

Parking free. Walking distance to shopping.

10

Emilea

11 Aug 2025

·

Stayed 1 night

Nice hotel close to the airport. Great if you have business in Foster City.

10

Paul

3 Mar 2024

·

Stayed 3 nights

Hotel location in very convenient and close by shopping and restaurants. Room is clean.

6

ANJULI

18 Mar 2024

·

Stayed 1 night

The positives about this hotel are that there is free parking, close to the freeway and shopping and restaurants and there is a bar/lounge in the hotel. Had a great time there. This was my first and last time staying here though. The walls are thin and can here the room above us. The cleaning crew were very loud and the guests in the morning. The shower head was too low and the pressure too hard. Too expensive to stay here. Will be staying in another hotel.

10

Gideon

20 Feb 2024

·

Stayed 1 night

Large rooms, convenient location close to the airport to main roads and yet quiet

10

Dale

23 Aug 2023

·

Stayed 8 nights

The Crowne Plaza is a venue for many large social events so it is crowded and noisy on the weekends; however, the agent at the desk was able to find us a quiet, spacious room where we stayed comfortably for a week. We enjoyed visiting the bar in the evenings. Breakfast in the hotel is expensive, but there are more manageable options within walking distance. We also enjoyed walking in Vintage Park across the street. Access to the 92 freeway and from there to 101 north and south is very easy.

10

Julie

7 Jul 2024

·

Stayed 1 night

Bed was very comfortable. Location was great for where I needed to go.

10

Nancy

23 Jun 2025

·

Stayed 1 night

The atmosphere was very serene and the location was convenient for us. Very accessible for our needs and convenient to walk to the mall.

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Dining

Breakfast and Sunday brunch receive frequent praise, but prices are often viewed as high. The bar/nightclub draws many visitors, while restaurant service and quality can be inconsistent.

Related guest reviews

10

John

2 Jul 2024

·

Stayed 5 nights

Free parking! Free WiFi! Clean Rooms! Conveniently located to highway 92 off ramp West to Connect to 101! Blackout shades, many popular cable channels on TV I didn’t see MTV or TLC or Lifetime but there were many others suitable or just connect your mobile device (android) so me it’s a Samsung TV with mirroring it. Breakfast buffet $25.00per person was a bit high but it was a Sunday so not sure if it’s their regular price but it wasn’t that bad and mimosas for $16 per person. There is a pool on lower level and a small gym on the 4th floor with many ellipticals machines. The few things I wasn’t too fond of was the squeaky King Sized bed which squeaked every move I made esp when I first sat down. The toilet made a loud Sound every 15-20 mins not sure what that was about. And being across from The ice machine although the 4th floor showed as a quiet zone, I can hear the sounds of water Being poured out from the ice machine very now and then. Other than that I don’t really have any complaints but the squeaky bed. It wasn’t enough of an issue to contact the front desk about, overall I did enjoy my stay.

10

Marie

20 Oct 2025

·

Stayed 1 night

Sunday brunch was delicious and Service was outstanding. Well worth the cost.

6

Tina

6 Oct 2025

·

Stayed 3 nights

Carpet stunk due too fresh adhesives. Bar was horrible loud music and had security. Sleezy Mexican night club vibe. Music too loud. Didn't feel welcome. Couldn't get a drink and have a quiet conversation. Walking distance to restaurants. Buffet was terrible and hostess crammed us into a tight corner booth next to noisy people even though there were plenty of other open spaces. Breakfast food mostly catered to Asian flavors. Scrambled eggs tasteless and dry.

8

Toby

1 Oct 2025

·

Stayed 3 nights

Nice semi reasonable room rates for Foster City, friendly staff but the Sunday breakfast was $25. I wasn't informed of this before I ate.

10

Patricia

8 Nov 2024

·

Stayed 1 night

I love this hotel the only thing I don’t like the breakfast its so over priced. I paid 30 dollars for coffee and 2 pieces of pastry and the brunch is 60 dollars.

6

CHANG

21 Oct 2024

·

Stayed 1 night

Good accessibility from freeway, ample parking, nice staff at front desk, but unsatisfactory breakfast.

10

Rumaldo

22 Oct 2023

·

Stayed 1 night

Great mid range hotel, true to the chain. Beautiful architecture, well appointed, comfortable. If you have the good fortune to be there on a Sunday, make a reservation for the Sunday brunch at Cafe Florian. It's well worth it.

8

Kurt

22 Apr 2023

·

Stayed 1 night

The Restaurant was nothing special and the food was not good. However, the breakfast was very good.

10

Charlene

23 Nov 2025

·

Stayed 1 night

Exceptional hospitality fron registration to Bistro experience. Attention to detail in all spaces. Breakfast was superb. Rooms are beyond clean and staff are very welcoming.

4

HENRY

27 Dec 2025

·

Stayed 1 night

I called housekeeping at 7am and housekeeping came at 5pm…front desk not good i reserved high level floors and i got lower floor…breakfast is excellent…

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Month	Average price
January	US$190
February	US$218
March	US$240
April	US$182
May	US$276
June	US$234
July	US$171
August	US$194
September	US$216
October	US$219
November	US$167
December	US$212

Su	Mo	Tu	We	Th	Fr	Sa
				1 $188	2 $142	3 $145
4 $155	5 $255	6 $294	7	8 $196	9 $136	10 $138
11 $154	12 $255	13 $307	14 $307	15 $240	16 $138	17 $139
18 $155	19 $261	20 $268	21 $277	22 $181	23 $139	24 $138
25 $155	26 $225	27 $242	28 $242	29 $168	30 $129	31 $147

Crowne Plaza Hotel Foster City-San Mateo by IHG

Prices for Crowne Plaza Hotel Foster City-San Mateo by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Suite, 1 Bedroom

Standard Room, 2 Queen Beds

Standard Room

Premium Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

Premium Room, 1 Queen Bed, Accessible (Accessible Tub)

Guest reviews of Crowne Plaza Hotel Foster City-San Mateo by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Hotel Foster City-San Mateo by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $234	18 $147	19 $216
20 $178	21 $238	22 $304	23	24 $247	25 $145	26 $145
27 $162	28 $308	29	30 $296