Name: Quality Inn & Suites Fresno Northwest
Address: 5455 West Shaw Avenue, Northwest Fresno, Fresno, California, United States of America, Fresno, Fresno County, US
Price range: $79–$158 per night
Rating: 8.2

What guests think

At Quality Inn & Suites Fresno Northwest, guests often highlight comfortable rooms, friendly staff, and a convenient location just off Highway 99, making it a practical stopover for road trips and short, budget-minded stays.

Cleanliness varies, with multiple reports of stained bedding, residual odors, and occasional pests alongside many problem-free stays. Facilities are basic: two stories without an elevator, lots of parking, no gym, and a pool that may be unheated or closed. Breakfast is a limited continental selection - mostly waffles, cereal, pastries, yogurt and fruit - with frequent requests for eggs or other protein. Expect a straightforward, budget stay focused on convenience over extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: two stories with no elevator and lots of parking. There is no gym, and the pool is unheated and sometimes closed.

Related guest reviews

8

Gene

Sep 22, 2024

·

Stayed 1 night

The property was comfortable and quiet. The room was clean. There was no exercise room, and it was two floors of indoor corridors, but no elevator. The waffles were good. It would’ve been nice if they add eggs to go along with the Breakfast. I would stay there again.

8

Mackenzie

Oct 13, 2025

·

Stayed 1 night

This hotel is simple, clean, and comfortable. Nothing fancy. Lots of parking. No eggs at breakfast. Pancakes, cereal, fruit, yogurt, bread/baked goods. Juice, coffee.

4

Zach

Aug 16, 2025

·

Stayed 1 night

I guess this hotel is just ok. Carpet is a bit dated with stains and damage but otherwise the property seems in decent shape. I’m most disappointed that Expedia listed this property as having laundry facilities as an amenity, only to find out that was completely false. That was one of the main reasons I chose this place, so I could avoid a laundromat on this trip. Also, I know beds are a very personal preference, but the mattresses are very soft, which for me is a negative. Also, 2nd floor has no elevator which was not a problem for me, but may be for some people. Lastly, I wish the free breakfast started before 7am for the early risers. It seems like most hotels start breakfast at 6 or 6:30 so 7am was disappointing.

4

Anna

May 19, 2025

·

Stayed 1 night

Pool closed, no gym, limited breakfast, hallways smelled like weed

8

cassandra

Oct 23, 2024

·

Stayed 1 night

Front door is very difficult to maneuver with luggage and completely unacceptable for anyone with a handicap.

6

Jack

Dec 28, 2025

·

Stayed 1 night

Two story hotel and no elevator. One luggage cart in the entire hotel. Grateful for breakfast; however, limited to muffins, yogurt, cereal, juices, and waffles. Room appeared to have very old carpet and not updated any time recently.

6

Timothy

May 30, 2025

·

Stayed 3 nights

Place was in good shape clean and adequate parking -for whatever reason there were only sheer CURTAINS on our ground floor room - Continental breakfast left something to be desired. Bed was comfortable. Bathroom was nice

8

Raymond

Aug 5, 2024

·

Stayed 2 nights

I think the measurements for the pool are off by a for. I'm 6'7 and the 5 feet side came up to my neck area which shouldn't be for 5 feet, that's more like 6 feet. My children are taller than 4 feet but couldn't stand above water in the 4 feet area. The entry and exit is in am inconvenient spot.

8

Miguel

Oct 4, 2025

·

Stayed 1 night

Lots of parking and really clean rooms

6

KHACHIK

May 2, 2025

·

Stayed 2 nights

The pool is not heated and it needed to get to certain temperature to have it opened. The pool was closed for our stay on April 25 thru 27. There is no gym but again the rating of this place is 2 star so that part is acceptable.

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Cleanliness

Feedback is mixed: many guests reported clean rooms and common areas, while others cited stained linens, lingering odors, and occasional pests.

Related guest reviews

6

Charlie

Feb 2, 2025

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Stayed 1 night

Bathrooms were dirty hair on the walls in the shower furniture stained shower head clogged barely any pressure ripped shower curtain exhaust vent dirty just felt like a roadside motel that should have been $25 a night.

4

Rick

May 17, 2024

·

Stayed 1 night

Nice hotel until we found a large roach crawling up the bathroom door.

6

Rigo

Oct 30, 2024

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Stayed 1 night

Check in time was at 1pm we arrived at 2:30pm and we got the room. When we open the door the bed was a mess, restroom was dirty, and the room just had a nasty smell. We go up to the front desk and ask for another room and believe it or not that room is even worse. It took us about another 20 minutes to find a room that was clean. Never again!

4

Haley

Oct 1, 2025

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Stayed 1 night

There was someone’s hair all over under the covers in the bed

4

Kaori

Sep 21, 2025

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Stayed 1 night

Room was dirty. Top sheet had makeup stains from the previous person I guess, curtains for window had stains on them, and the bathroom tub didn’t look very clean. Overall, it was alright. I just needed a place to stay for the night so I just dealt with it. Wouldn’t stay here again.

6

Debra

May 5, 2024

·

Stayed 1 night

The room and the property smelled like cigarette and pot smoke, even though it’s a non-smoking property. I heard there were LOTS of bikers there this weekend, so maybe it’s not always this bad.

2

Yolanda

Feb 19, 2024

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Property very old! It was dated and gross. The room smelled moldy. Walls, floor, and bathroom dirty. The hotel itself look like it never had been renovated. The bathroom bathtub looked worn out, cracked, scratched and old.

2

Ram Kumar

Oct 26, 2024

·

Stayed 1 night

There were roaches in the property. The area is decent, and not an issue. But the property is undergoing some repairs and there were noises of the work.

10

Cindy

Nov 9, 2025

·

Stayed 1 night

Receptionist was very friendly and welcoming. Room was clean and stocked with amenities, breakfast area was nice and clean and fully stocked. Overall great stay.

10

Denise

Nov 22, 2025

·

Stayed 1 night

I will be staying here again. It was very nice and clean. Very comfortable stay. It smelled clean and neutral. Most hotels smelled musty and stink but this hotel was superb! Very quiet even tho it was right next to a busy street.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and generally comfortable, but some show wear (dated carpets, shabby fixtures) and noise from the freeway or neighboring rooms can be an issue.

Related guest reviews

6

Leonard

Mar 8, 2025

·

Stayed 1 night

Just a stop over for the night after traveling from Reno Nice for receptionist to allow us to book in an hour earlier than normal time Room was nice and large ,good comfy beds 2 main issues, road noise as close to road where traffic lights were so all cars taking off made road noise a problem Second, the fridge mad a constant noise all night with a funny tapping noise The last problem could of been solved by turning it off but had had stuff in it that needed keeping cool Breakfast was good and filling for the days drive

8

Morris

Feb 1, 2024

·

Stayed 1 night

Pros: Very clean bathroom. Good quality and clean bedding. Cons: Not soundproof. I could hear a person walking all night on the top. Cheap windows are not soundproof at all and I could hear traffic all night. Windows are not even weather resistant, leaking rainwater inside has been causing mold buildup.

10

Rose

Aug 4, 2025

·

Stayed 1 night

Enjoyed everything about my experience starting with finding the room on Expedia at a great price point, the ease of check in, the courteous guest clerk who went above and beyond to help make a weary traveler comfortable. The bed... Honestly it was the most comfortable bed I've ever slept in. So comfortable that I chose to skip breakfast for a couple more hours of sleep. I'll be coming back to this hotel whenever I'm in the area.

4

Sahil

Jan 1, 2025

·

Stayed 1 night

The beds of this hotel are not good. They make a lot of noise. It seems that the beds are broken 😠

8

Kelly

Feb 14, 2024

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Convenient location. Rooms are clean and nice sized, beds and bedding were comfortable. Microwave, mini fridge and small coffee pot in the room, the blow dryer was broken and could not get another one because they are all attached to the wall, very poor water pressure in the shower. Couldn’t open the curtains because the room was on the ground floor facing the street and a busy bus stop , so it was dark in the room. Also, not the hotels fault , but the Xfinity Cable TV went out several times on both days. The staff was nice.

4

Zach

Aug 16, 2025

·

Stayed 1 night

I guess this hotel is just ok. Carpet is a bit dated with stains and damage but otherwise the property seems in decent shape. I’m most disappointed that Expedia listed this property as having laundry facilities as an amenity, only to find out that was completely false. That was one of the main reasons I chose this place, so I could avoid a laundromat on this trip. Also, I know beds are a very personal preference, but the mattresses are very soft, which for me is a negative. Also, 2nd floor has no elevator which was not a problem for me, but may be for some people. Lastly, I wish the free breakfast started before 7am for the early risers. It seems like most hotels start breakfast at 6 or 6:30 so 7am was disappointing.

10

Seweryn

Aug 7, 2025

·

Stayed 1 night

Nice, very clean hotel. Lovely view from the window. Good breakfast . Water in the pool cold.

10

Delia

Nov 27, 2024

·

Stayed 1 night

Very clean and modern. The bed was comfortable and the bathroom was large and practical.

8

Humberto

Mar 28, 2023

·

Stayed 2 nights

Clean hotel clean room comfortable bed with strong shower pressure. Positives - Dark out curtains and usb outlets to charge phone. Plenty of parking pleasant employees. Wi-Fi had decent speed. Breakfast option is bread waffles bear claws cereal yogurt juices and coffee. Negatives - right next to the freeway on/off ramps so a lot of vehicle road noise. Right across the street is a mechanical garage with dogs that bark all night. Can hear a lot of noise from rooms next door. Vent not working in bathroom.

10

Barbara

Jan 27, 2024

·

Stayed 1 night

Unfortunately I was able to hear both of my neighbors conversation which was disturbing while my husband was trying to finish important paperwork… & I was trying to REST.

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Service

Service is frequently praised as friendly and helpful with quick, accommodating front-desk support; a few guests reported lapses in responsiveness or refund handling.

Related guest reviews

10

Alturo

May 3, 2025

·

Stayed 2 nights

Every one is very friendly. The hotel is nice and clean.

10

Erin

Feb 17, 2023

·

Stayed 1 night

These people go beyond expected to satisfy. When a Uber wasn't available, they drove me to the airport 8 miles, would not let me pay them. Very great updated facility, clean, great breakfast, Owner told me he just remodeled. Seriously good employees, it's going to be my go to in Fresno. Everyone was gouging everyone on price due to a low vacancy event, He told me he didn't on purpose. These people deserve your business, it will be ours. Thank you Nick....!!

10

Colleen

Mar 15, 2025

·

Stayed 1 night

Great staff. Clean and quiet!

10

Sergey

Dec 22, 2022

·

Stayed 1 night

Room is nice

10

Marilyn

Aug 31, 2025

·

Stayed 1 night

Quick and easy checkin, lady helping us was very nice and helpful.

10

Lesley

Aug 22, 2024

·

Stayed 1 night

The hospitality is excellent and the customer service experience Is what makes rebook again and again

8

Richard

May 21, 2024

·

Stayed 1 night

We forgot and left an iPad in the room at checkout. Receptionist called us 10 minutes after we'd left and even before we had gotten on the freeway. We were able to come back and get it. What wonderful service.

10

Cynthia

Mar 16, 2025

·

Stayed 2 nights

Very friendly staff

10

COURTNEY

Jul 28, 2024

·

Stayed 2 nights

Very friendly staff, our room was very clean and will definitely be staying again. I came for my family reunion and it was in the best location, right off the 99 freeway.

10

Cindy

Nov 9, 2025

·

Stayed 1 night

Receptionist was very friendly and welcoming. Room was clean and stocked with amenities, breakfast area was nice and clean and fully stocked. Overall great stay.

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AI-generated summary based on recent guest reviews

Location

Very convenient just off Highway 99 and near dining; however, traffic and area noise affect some stays.

Related guest reviews

10

aida

Dec 3, 2024

·

Stayed 1 night

Good location

10

Belinda

Jun 30, 2025

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Stayed 1 night

Conveniently located off freeway and beautiful room.

10

Vanessa

Apr 28, 2025

·

Stayed 1 night

Everything was great. Good location right off of the freeway and close to food places.

10

Kathy

Aug 4, 2024

·

Stayed 1 night

Perfect for off/on freeway traveling. Staff nice and helpful. Room was quiet, even in front of hotel.

10

Alicia

May 30, 2024

·

Stayed 2 nights

Clean and comfy; great location near Fwy 99

6

Sinh

Jul 2, 2025

·

Stayed 1 night

The facility is good. The area is ok. Easy access to freeway.

10

Sally

Aug 18, 2023

·

Stayed 1 night

It’s close to the freeway.

8

Humberto

Mar 28, 2023

·

Stayed 2 nights

Clean hotel clean room comfortable bed with strong shower pressure. Positives - Dark out curtains and usb outlets to charge phone. Plenty of parking pleasant employees. Wi-Fi had decent speed. Breakfast option is bread waffles bear claws cereal yogurt juices and coffee. Negatives - right next to the freeway on/off ramps so a lot of vehicle road noise. Right across the street is a mechanical garage with dogs that bark all night. Can hear a lot of noise from rooms next door. Vent not working in bathroom.

8

Mary

Jul 28, 2024

·

Stayed 1 night

Felt safe.

8

Vicki

Oct 10, 2025

·

Stayed 1 night

Quick overnight stay. We were hoping that the breakfast would have had hard boiled eggs and some other fruit besides bananas. Convenient location off 99. Clean and easy.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a basic continental spread - mainly waffles, cereal, pastries, yogurt and fruit - with repeated requests for eggs or other protein.

Related guest reviews

8

Gene

Sep 22, 2024

·

Stayed 1 night

The property was comfortable and quiet. The room was clean. There was no exercise room, and it was two floors of indoor corridors, but no elevator. The waffles were good. It would’ve been nice if they add eggs to go along with the Breakfast. I would stay there again.

8

Mackenzie

Oct 13, 2025

·

Stayed 1 night

This hotel is simple, clean, and comfortable. Nothing fancy. Lots of parking. No eggs at breakfast. Pancakes, cereal, fruit, yogurt, bread/baked goods. Juice, coffee.

10

Angelica

Oct 27, 2024

·

Stayed 1 night

Really nice rooms and comfy beds. Very clean, I have no complaints. I like how breakfast ends at 10 because you don’t have to wake up so early and still get good breakfast they also have a variety of great breakfast options. Overall 10/10

8

Miguel

Jul 27, 2024

·

Stayed 2 nights

Breakfast was mid, no eggs, sausage or beacon 👎

10

Lara

Mar 7, 2023

·

Stayed 1 night

Front desk was very kind. The kids loved the waffles! I would have appreciated a little protein though.

8

David

Jun 5, 2024

·

Stayed 1 night

Clean room and grounds. Staff was very friendly and helpful. Breakfast: waffles, cereal, breads ( no proteins) The hold for the room was $150 which is very high.

10

Adrine

Sep 6, 2024

·

Stayed 1 night

Clean property, helpful staff. The only thing that needs improvement is the breakfast, couple of salty choice can help

6

Helena

Jul 29, 2025

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Stayed 1 night

Carpets in rooms need thorough cleaning and some general use items (doors and door frames, curtains and bed skirts). Breakfast need some protein - all is waffles (good), cereals and prepackaged pastries. Fruit yogurts are the one and only protein. Get soma eggs and cheese at least!

10

Angela

May 26, 2024

·

Stayed 1 night

It served our needs for an overnight stay. Breakfast was included; however , no protein. Good for the price

8

Kathy

Oct 29, 2024

·

Stayed 2 nights

Extended our stay. Pricey on the premium days. Breakfast was lackluster. No meat or eggs. Waffles and cereal seemed to be the choices. Bed was comfortable pillows were ample and plentiful. Staff was friendly and helpful.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$73
February	$73
March	$71
April	$83
May	$101
June	$86
July	$85
August	$86
September	$88
October	$94
November	$87
December	$77

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $91	10 $88	11 $100	12 $100
13 $80	14 $86	15 $86	16 $83	17 $90	18 $100	19 $115
20 $94	21 $90	22 $81	23 $82	24 $81	25 $101	26 $105
27 $81	28 $79	29 $79	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $155	3 $158
4 $79	5 $92	6 $96	7 $96	8 $96	9 $121	10 $111
11 $79	12 $88	13 $96	14 $88	15 $98	16 $100	17 $106
18 $84	19 $92	20 $93	21 $83	22 $83	23 $98	24 $105
25 $79	26 $86	27 $81	28 $83	29 $83	30 $97	31 $96

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

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FAQs about Quality Inn & Suites Fresno Northwest

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