Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of $20.00 per pet, per day, and a maximum of $100 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for details is recommended.

What is the location of the property in relation to key landmarks?

The hotel is located in Garberville, just steps from Humboldt County Office and 4 minutes by foot from Garberville Town Square. It is 0.8 mi (1.4 km) from Eel River and 2.6 mi (4.2 km) from Mateel Community Center.

Does the property have a swimming pool?

Yes, there is an outdoor pool available, but it is closed on Monday, Tuesday, Wednesday, and Sunday. The hot tub is also closed on these days.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age. Specific age limits may apply, so contacting the property for details is advisable.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds at a fee of $15.00 per day, and advance request or confirmation may be required. Cribs are not mentioned, so contacting the property for specific availability is recommended.

Best Western Plus Humboldt House Inn in Garberville

Average nightly price at Best Western Plus Humboldt House Inn by month, last 12 months (USD)
Month	Average price
January	US$131
February	US$131
March	US$130
April	US$148
May	US$156
June	US$162
July	US$156
August	US$156
September	US$162
October	US$159
November	US$149
December	US$132

What guests think

Reviews of Best Western Plus Humboldt House Inn describe a convenient base for visiting the Redwoods, friendly staff, and spacious rooms, but also recurring issues with closed pool and hot tub, mixed cleanliness, and concerns about the surrounding area's safety.

Breakfast is frequently praised, though some mornings saw limited items or disruptions. Several guests reported slow or closed check-in, reservation or billing errors, and weak follow-up on issues. Some rooms include balconies or extra sinks, while others had musty odors, noise, or spotty Wi‑Fi on lower floors. Overall, this is a practical stopover if you can tolerate limited amenities and a rougher surrounding area.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub were frequently closed or under renovation, with occasional ice machine outages; some noted an unattractive, out-of-service pool. Parking is available.

Related guest reviews

6

Donald

6 Sept 2025

·

Stayed 3 nights

Booked the room expecting a Hot Tub and a Pool. Hot Tub was out of order, and the pool had a "Filter" issue so it was closed as well. The room was decent, but the bathroom door would not close properly and the Room's main door would have trouble latching. A neighbor slammed their door and made our door pop open. I am just grateful I was in the room at the time. Our key cards deprogrammed themselves no less than 4 times - including twice on day one. I could have saved money on a "cheaper" place but thought this would have everything I was looking for. Nope.

4

Stacy

21 Aug 2024

·

Stayed 1 night

We received a phone call when we were 2 hours away on the same day of our reservation to notify us that the pool and spa were not available and renovations were happening, not leaving us much choice to find an alternative. That said, this was a $250 hotel stay. This place is VERY run down and dated. I don't know where the pictures came from but what I saw vs. what I got were 2 different things. The staff is nice and efficient, though attention to detail when it came to our room was lacking. Not only is the pool and spa completely unavailable, there is construction being done with plastic hanging off the buildings. In addition, there were no eggs for breakfast and the ice machine is out of order. For the price, completely unacceptable. If I paid $100 maybe. This place needs to close down, finish updating and repairs, and try again. I will be contacting Best Western also.

6

Korina

10 Jul 2025

·

Stayed 1 night

The rate is a little higher than I’d expect for this basic quality of a property, but there are limited options in the area. If you want to see the redwoods or just in the area, it’s a clean quiet place to crash. The staff is all very friendly and they have a decent breakfast. The hot tub was out of commission while I was here.

4

John

19 Aug 2024

·

Stayed 2 nights

We traveld with our grandkids so a pool was important. We only looked at hotel/motels with pools. The pool and spa were closed. According to the desk clerk the county had told them their fence was not up to code. Many construction workers were staying there too. Breakfast was limited if you ate after 7:00 am.

8

Amanda

16 Jun 2023

·

Stayed 1 night

No concerns with the room. We had a balcony overlooking the out-of-service pool that was full of gross green dirty water. The breakfast area was very empty; very few options. They were out of bacon and sausage. They had a fridge, where you would typically find yogurt, etc, which was completely empty.

10

Jose

22 Aug 2024

·

Stayed 1 night

This hotel offers good amenities that’s why I decided to stay in this hotel. But the downside was that the pool,jacuzzi area were closed and the ice machine was out of service! The hotel called me to notify me about that but I was already on my way to the hotel!!! Do I get a Refund for the amenities that were not available? Do I get a price adjustment?Because I paid the same amount of money! Or they have to update the amenities on their advertising!! I feel some what that I was lie about.. Other than that everything was good!

6

Mark

14 May 2025

·

Stayed 1 night

My only issue was checking in- the office was closed at 7:20pm, had to wait 20 minutes for someone to arrive. Normally this wouldn’t be that much of an issue, but after traveling all day, and having a reservation, I was really annoyed. Room was clean, staff was friendly (once they arrived). Hot tub was closed which was a little annoying as well. Ok overall, not great.

8

Chanda

22 May 2025

·

Stayed 1 night

Easy access location. Pool area was closed for some reason. Room smelled like dog. Breakfast was good selection.

8

Sarah

19 Aug 2024

·

Stayed 1 night

Everything was quite nice. The price was a little much for the basic amenities. Ice machine was down, was able to get ice from the worker in the office. Upon check in i learned that the pool and hot tub was not in service and there was no time frame on when it would be open. Staff very friendly and helpful. Nearby food was great and a local bar across the street that was simple but also very welcoming. I wouldn't mind staying again.

4

Wes

21 Mar 2023

·

Stayed 1 night

This property was under renovation at the time of our stay. Poor and exercise room was closed. It would have been nice for them to let us know it was under renovation before we booked the stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is mixed: many found rooms clean, but several reported dirty or stained carpets, hair in bathrooms, ants, odors, and occasional housekeeping lapses.

Related guest reviews

6

Melissa

29 Jun 2024

·

Stayed 1 night

Little bummed considering how much the room was for the night. Shower had hair in it, no body soap in the shower container, toilet seat was up, two bath towel, no toiletries, only decaf in the room coffee machine with only one hot cup.

4

Amy

27 Jul 2023

·

Stayed 1 night

The room is not clean, and the bedsheets have stains on them. We arrived late and were too tired to complain.

10

Skye

15 Oct 2025

·

Stayed 1 night

Convenient location. Clean and comfortable. Nice breakfast options. Highly recommend.

4

Mary

29 Apr 2025

·

Stayed 1 night

Breakfast offerings were a joke. Ended up going out for breakfast. Room was dirty. Carpet was not even vacuumed.

2

Lydia Ann

4 Oct 2025

·

Stayed 1 night

The shower had a men’s hair on the wall and the sink. Floor was dirty and carpet was stained, and there was trash outside someone’s door.

4

Vilma

26 Feb 2025

·

Stayed 2 nights

One of the beds had pee, it was still wet!!!

4

Scott

21 Sept 2025

·

Stayed 1 night

Dingy, Dirty & Dated. The room smelled bad and it was dirty. And there was someone slamming the sliding glass door in the room above us all night long. Literally the worst motel/hotel I've stayed in for as long as I can remember.

6

Peter

4 Jul 2024

·

Stayed 1 night

There are so many aunts in the room. We had to kill at least 50 of them around the TV table. We were tired from traveling and just finished cleaning up, so we did not ask for another room.

2

Abhishek

13 Sept 2023

·

Stayed 1 night

The rooms are dirty and smells. The shower don’t work.

6

Erika

15 Jul 2024

·

Stayed 1 night

We have stayed at this hotel a few times. The breakfast was excellent and the cook was friendly and super helpful(he was the best part of the stay), overall the staff kind and helpful. There were a couple things I wasn’t thrilled about. It looked like they cleaned it in a rush. Beds were sloppily made, and my infants feet were filthy after crawling on the floor, which tells me they probably didn’t mop the tile. They also only gave us two towels with the knowledge there were 5 of us staying in the room, and both towels were wet: one damp and the other pretty wet like it didn’t dry in the dryer at all. They looked clean, so I wasn’t concerned that they were used. The other thing I didn’t like was our room had a sliding glass door that was accessible from the parking lot and we woke up in the middle of the night to Vagrants hanging out by it. Not sure if they had an ulterior motive but my husband stayed up until they left. Something like that makes you not feel safe. We were only staying for one night, so we dealt.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with features like balconies or extra sinks in some. Drawbacks include musty smells, noise from AC or doors, occasional maintenance issues, and weak Wi‑Fi on lower floors.

Related guest reviews

10

Leslie

26 Sept 2025

·

Stayed 1 night

Hotel room is spacious and clean. Bathroom is a little dark.

6

Donald

6 Sept 2025

·

Stayed 3 nights

Booked the room expecting a Hot Tub and a Pool. Hot Tub was out of order, and the pool had a "Filter" issue so it was closed as well. The room was decent, but the bathroom door would not close properly and the Room's main door would have trouble latching. A neighbor slammed their door and made our door pop open. I am just grateful I was in the room at the time. Our key cards deprogrammed themselves no less than 4 times - including twice on day one. I could have saved money on a "cheaper" place but thought this would have everything I was looking for. Nope.

10

Nakita

19 Aug 2025

·

Stayed 1 night

Great property. Really enjoyed the comfort of the stay and the breakfast! We stayed on the first floor which did have very poor wifi in the room. If you require good wifi, my only recommendation would be to ask to stay on anofher floor. Overall very happy with our stay and would visit again.

8

Richard

24 Dec 2024

·

Stayed 1 night

The rooms smelled musty.

6

Annika

7 May 2025

·

Stayed 1 night

We stayed in Garberville because it’s the closest town to The Avenue of the Giants. I don’t think there are many options in this town, let alone in early May when we stayed there. I think for the options available, it was good, but a bit pricey (we paid over $300 per night) given the fact that the balconies on the third floor seem like they are not structurally sound and the pool was closed when we were there. The room was really musty, but clean.

6

Leticia

18 Jan 2023

·

Stayed 1 night

The room was really nice, spacious, clean and updated but NO microwave??! There’s about 3 restaurants in town, what are you supposed to eat? Extremely inconvenient for people traveling.

8

Ross

22 May 2025

·

Stayed 2 nights

Good size room

8

Derek

8 Dec 2024

·

Stayed 1 night

Wi-Fi signal sucked

10

Anna

3 Jul 2024

·

Stayed 1 night

Good service. Too much noise from air conditioning. Bathroom needs to add shampoo.

10

Yumeng

13 Oct 2025

·

Stayed 1 night

Went to the area for a race. The hotel is very close to the race area. The hotel is clean and bed is very comfortable and the room is very roomy. Next year when sign up for another race, this hotel is a good choice for it's location and comfort.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are commonly described as friendly and helpful. However, some guests experienced slow or closed check-in, reservation/billing mistakes, and inconsistent follow-up on problems or refunds.

Related guest reviews

6

Justin

26 Nov 2025

·

Stayed 1 night

My stay overall was okay, but the check-in process really wasn’t great. When we arrived, they had us listed for two rooms even though we only booked one. The woman at the front desk wasn’t very friendly and didn’t make the situation any easier. The room itself was clean and comfortable, and I appreciated that they used full-size shampoo and body wash instead of the tiny bottles that never give enough. That part was a nice touch. As for the food, it wasn’t bad, but it wasn’t great either. Pretty average. Overall, the stay was fine once we got past check-in, but the customer service definitely needs improvement.

10

Michael

2 Feb 2025

·

Stayed 1 night

Jackie, who works the front desk is very warm and inviting accommodated us with a room of our choice and our interaction with the staff members were also friendly and helpful plenty of free parking, comfortable beds, and nice breakfasts

2

Joseph

7 Jun 2024

·

Stayed 1 night

The hotel did not honor the booking I made with you and charged me more than my original booking price for a room with only one bed .. I booked a room through you with two beds

6

Mark

14 May 2025

·

Stayed 1 night

My only issue was checking in- the office was closed at 7:20pm, had to wait 20 minutes for someone to arrive. Normally this wouldn’t be that much of an issue, but after traveling all day, and having a reservation, I was really annoyed. Room was clean, staff was friendly (once they arrived). Hot tub was closed which was a little annoying as well. Ok overall, not great.

10

Michael

3 Mar 2025

·

Stayed 1 night

Staff was excellent. They took care of all the little things that make a stay comfortable and easy. I will stay again.

2

Brant

16 Aug 2024

·

Stayed 1 night

I staid here for over a week 12 days. They never cleaned my room once even after asking in the office 4 times. They also miss reserved me when apparently there were no rooms and the refund process was terrible. This place is nice and the rooms are clean and comfy but the staff and lack of effort on their part is crazy

8

Patrice

28 Dec 2022

·

Stayed 1 night

Place was great however the check-in clerk charged my card twice for my room even though I pre-paid my room through Hotel.com. this caused a over-the-limit on my credit card while I was on the road with another full day of travel. Not happy!

8

Amber

7 Sept 2024

·

Stayed 1 night

The staff checking us in was amazing, it was a very busy time of day for check in but she was so polite and thorough. Hotel was nice, not a lot of extra ammenities. Great breakfast options though!! The area didn’t offer many food options and didn’t feel like a very safe neighborhood to be out alone.

2

Kim

9 Jun 2023

·

Oh my not sure where to start… no clue how they got t the rating they have. This place is a disaster. .. simply a disaster. Lobby packed with boxes of who knows what. On Expedia said they had a pool… not!!! Room was gross… area was sketchy. Couldn’t even get some hot water for tea in the morning. Oh, and they double charged me for the room!!! So we get to deal with this issue until it’s credited properly. How they justify charging $245 for this dump is beyond me. If you can avoid this place, do so at all cost. Heck, I would have preferred sleeping under a Red Wood tree!!!

10

Renate

23 Jan 2025

·

Stayed 1 night

Wonderful, helpful staff. A pleasure to stay there.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the Avenue of the Giants and close to the highway, with a few restaurants nearby. Multiple reviews noted the town feels run down and some guests felt unsafe, especially at night or in the parking area.

Related guest reviews

10

Amit

20 Mar 2025

·

Stayed 1 night

Just off the highway. Close to Avenue of Giants

10

Regena

14 Jul 2025

·

Stayed 1 night

It was nice and close to The Redwoods

8

Pradiep

2 Sept 2024

·

Stayed 1 night

Very good breakfast. Walkable to dinner restaurants .

8

Todd

6 Aug 2023

·

Stayed 1 night

Hotel was fine, but the Town of Garberville is struggling, many closed up buildings. A number of homeless people walking the streets. Keep your vehicle locked up and remove vauables from your vehicle and place them in your room at night.

2

Todd

15 Jul 2025

·

Stayed 2 nights

Nothing like what was presented online: Homeless people in parking lot and prostitues on corner of street. We had to immediately leave could not stay because our safety was compromised.

8

Amber

7 Sept 2024

·

Stayed 1 night

The staff checking us in was amazing, it was a very busy time of day for check in but she was so polite and thorough. Hotel was nice, not a lot of extra ammenities. Great breakfast options though!! The area didn’t offer many food options and didn’t feel like a very safe neighborhood to be out alone.

2

Dan

20 Aug 2023

·

Stayed 1 night

We did not feel safe at this hotel. We decided to check out after 10 minutes we checked in because we saw creepy people and homeless getting high at the parking lot. We definitely won’t back this hotel and we are very disappointed because it is as expensive.

10

Cecilia

15 Jul 2023

·

Stayed 3 nights

Close to highway and local attractions

10

Jonathan

20 Sept 2024

·

Stayed 1 night

This is a great hotel for a one or two nights stay while exploring the parks in the area. However, the town of Garberville leaves much to be desired. There's nothing in this town worth seeing and do not recommend walking around the area outside the hotel. Otherwise, the hotel was excellent. Nice, safe, and very clean. Would definitely stay here again when passing through.

6

Glendese

19 Jun 2025

·

Stayed 1 night

Efficient check in but hotel parking lot was very run down with strong urine odor - likely from homeless people in the area. I did not feel safe. I was not going to venture outside after dark. A/C unit was very noisy. Breakfast was pretty good. However I would not stay there again because of how unsafe I felt.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for variety and quality. There were also reports of limited selections or disruptions on some days, and on rare occasions no breakfast available.

Related guest reviews

10

Nakita

19 Aug 2025

·

Stayed 1 night

Great property. Really enjoyed the comfort of the stay and the breakfast! We stayed on the first floor which did have very poor wifi in the room. If you require good wifi, my only recommendation would be to ask to stay on anofher floor. Overall very happy with our stay and would visit again.

4

Stacy

21 Aug 2024

·

Stayed 1 night

We received a phone call when we were 2 hours away on the same day of our reservation to notify us that the pool and spa were not available and renovations were happening, not leaving us much choice to find an alternative. That said, this was a $250 hotel stay. This place is VERY run down and dated. I don't know where the pictures came from but what I saw vs. what I got were 2 different things. The staff is nice and efficient, though attention to detail when it came to our room was lacking. Not only is the pool and spa completely unavailable, there is construction being done with plastic hanging off the buildings. In addition, there were no eggs for breakfast and the ice machine is out of order. For the price, completely unacceptable. If I paid $100 maybe. This place needs to close down, finish updating and repairs, and try again. I will be contacting Best Western also.

10

Skye

15 Oct 2025

·

Stayed 1 night

Convenient location. Clean and comfortable. Nice breakfast options. Highly recommend.

8

Amanda

16 Jun 2023

·

Stayed 1 night

No concerns with the room. We had a balcony overlooking the out-of-service pool that was full of gross green dirty water. The breakfast area was very empty; very few options. They were out of bacon and sausage. They had a fridge, where you would typically find yogurt, etc, which was completely empty.

4

Mary

29 Apr 2025

·

Stayed 1 night

Breakfast offerings were a joke. Ended up going out for breakfast. Room was dirty. Carpet was not even vacuumed.

8

Pradiep

2 Sept 2024

·

Stayed 1 night

Very good breakfast. Walkable to dinner restaurants .

10

Gabriel

23 Jun 2024

·

Stayed 1 night

Room is great, staff is great, not much by way of breakfast, jacuzzi out of order. A little spendy for what ya get, imho.

8

Amber

7 Sept 2024

·

Stayed 1 night

The staff checking us in was amazing, it was a very busy time of day for check in but she was so polite and thorough. Hotel was nice, not a lot of extra ammenities. Great breakfast options though!! The area didn’t offer many food options and didn’t feel like a very safe neighborhood to be out alone.

10

Wendy

6 Feb 2025

·

Stayed 1 night

Convenient location very friendly staff enjoyed the full breakfast and amenities in room

8

Jack

31 Jul 2025

·

Stayed 1 night

Can’t really give a complete review on this place. We checked in near midnight after 9 hours of planes/airports followed by a 7 hour drive to get here. But we slept really good and the beds were comfy. The continental breakfast was very good with lots of options including bacon!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $183	10
11 $196	12 $145	13 $148	14 $148	15 $148	16 $148	17 $154
18 $148	19 $148	20 $148	21 $148	22 $148	23 $148	24 $154
25 $148	26 $159	27 $155	28 $154	29 $154	30 $159	31 $156

Su	Mo	Tu	We	Th	Fr	Sa
1 $165	2 $165	3 $165	4 $165	5 $165	6 $174	7 $165
8 $165	9 $165	10 $165	11 $165	12 $165	13 $165	14 $165
15 $165	16 $165	17 $157	18 $157	19 $157	20 $157	21 $157
22 $157	23 $157	24 $153	25 $157	26 $157	27 $157	28 $157
29 $157	30 $157

Best Western Plus Humboldt House Inn

Prices for Best Western Plus Humboldt House Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Patio

Suite, 2 Queen Beds, Kitchen (Living Room, Full Kitchen)

Standard Room, 1 King Bed, Accessible, Bathtub

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed, Patio

Standard Room, 2 Queen Beds, Balcony

Suite, Multiple Beds, Kitchenette

Standard Room, 1 Queen Bed, Refrigerator (Small Room)

Guest reviews of Best Western Plus Humboldt House Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Humboldt House Inn

Prices for upcoming dates