Name: Sonesta Simply Suites Garden Grove Anaheim
Address: 12901 Garden Grove Boulevard, Anaheim Resort, Anaheim, California, United States of America, Anaheim, Orange County, US
Price range: US$93–US$138 per night
Rating: 7.28

What guests think

At Sonesta Simply Suites Anaheim, travelers often find good value, spacious suites with kitchenettes, and friendly staff, but reviews also describe inconsistent cleanliness, noticeable odors, dated maintenance, and extra fees like paid parking.

The location is convenient to Disneyland and major freeways, though several guests felt uneasy due to loitering or homeless activity around the parking lot. Suites are appreciated for kitchens and space, but many note aging appliances and occasional elevator problems. Housekeeping is typically on request or weekly, and there is no breakfast or restaurant; the lobby store is mostly snacks. Expect a budget-friendly, self-catering stay with trade-offs in polish and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic amenities with on-site laundry and keycard-access elevators; several reports of elevator issues. Parking is available but charged nightly, and the small lobby store mainly carries snacks; some note security on site.

Related guest reviews

10

Qi

5 Jun 2025

·

Stayed 3 nights

Very good experience. The reception girl is amazing and very helpful, and you can get the free laundry service. The best part is the kitchen, you can cook free for yourself.:)

8

Jessica

15 Jul 2025

·

Stayed 1 night

We had a great check in and room was well stocked with most items. Hotel advertised store, but when we realized you forgot toothpaste, we quickly learned that this store only had snacks. Had to walk to the gas station across the street to be able to get some toothpaste for the day.

2

Everett

9 Aug 2025

·

Stayed 4 nights

Make you pay for parking on top of the room rate, what a scam.

6

Jessica

28 Jul 2025

·

Stayed 2 nights

I liked it was pet friendly. Staff was very nice. What didn’t like was there was a horrible smell in the bathroom coming from the pipes or something. Furniture was stained and worn. One of the Elevators was out half the time. We were on the 4th floor.

4

Christine

15 Feb 2025

·

Stayed 6 nights

The check-in experience was poor, the girl seemed bothered and uninterested. Staff did not explain how to work the elevators which needed a room key to operate them.

10

Bianca

13 May 2024

·

Stayed 2 nights

I really like this hotel. I love the kitchenette. The room is spacious. It has great television options. It’s a great distance from where we wanted to be. The staff is friendly. The check in process takes a bit. They do have security on site which is nice.

10

RONALD E

24 Feb 2024

·

Stayed 1 night

Staying in the Hotel was good. It served the purpose. But I'm noticing everywhere you stay these days the hotels are charging for parking. These corporations are nickel and diming to get max profits soon they will charge to use the elevator or flush the toilet.

8

arya

7 Oct 2024

·

Stayed 8 nights

The room was recently renovated modern looking and had appliances that worked. Air conditioner worked perfectly , the laundry room was very helpful for my long term stay.

8

Gary

12 Aug 2024

·

Stayed 1 night

Was not expecting 7 dollar overnight parking fee no mention of this on the website

8

Vinnie

3 Feb 2025

·

Stayed 7 nights

No room service and we stayed 8 nights only towels exchange and they charge $7 per night for parking (in empty lot)

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent, with recurring reports of strong odors (smoke, musty, pet urine), dirty hallways/carpets, and occasional pests like bedbugs or fleas; others found rooms acceptable. Housekeeping during stays is limited unless requested.

Related guest reviews

4

Kim

31 May 2023

·

Stayed 9 nights

The room was very smelly and dirty. They gave us another room the next day but we were very disappointed as that room should not have been available. Overall, we did stay there but was disappointed with the overalll cleanliness.

2

Beatriz

6 Aug 2025

·

Stayed 1 night

Very dirty hairs on tub and inside the fridge

4

DeziRay

19 Oct 2025

·

Stayed 4 nights

We had to move my daughter out of her first room due to the overwhelming smell of cat urine. Our room that was attached also had a musty smell. It activated my asthma. The beds were very comfortable though. The hallways smelled nice. However, at some point I got flea bites on my ankles from the room to the elevator. The second room my daughter had smelled fresh and seemed nice. Needless to say, we are probably not staying there again.

4

lilly

3 Sept 2024

·

Stayed 1 night

The property have pet urine smell throughout the hall and the room smell as well..

4

Efreim John

28 Jul 2025

·

Stayed 2 nights

Very pet friendly. Our room still had pet hair. Stayed for 2 days and no one came to clean my room. Everything was old and looked nothing like the pictures advertised. I probably will not go back to this location. Smelled very weird. Like looking under the sink and smelling old plumbing water. The guest looked homeless that needed a place to take a shower.

4

Oscar

20 Jun 2023

·

Stayed 2 nights

Bad smell, couldn’t sleep because of bites in my body (bed bugs) not satisfied at all

2

James S

14 Sept 2024

·

Stayed 7 nights

This is a worn down property with horrible rooms, smelly hallways and no room cleaning service.

2

Mayara

12 Aug 2025

·

Stayed 1 night

I woke up in the middle of the night itching a lot on different parts of my body when I got up there was a bed bug walking around

4

Shan

20 Jun 2025

·

Stayed 2 nights

The room was not ready when I checked in at 5pm, I have to stay somewhere else for 1 hour to wait for the room. The room itself is clean. But the hallway is messy, I’ve stayed 3 days, nobody cleaned the hallway.

2

Nancy

23 Jun 2025

·

Stayed 3 nights

The staff is nice, but it does not make up for this nightmare stay. Upon walking in the smell was extremely unpleasant and allergies were immediately triggered. We were assigned room 208 where the hallway smelled like smoke and the carpet in the hallway was loose. This room had FILTH on the cabinets, fridge, etc. The window was open and room was filled with gnats and mosquitoes. I called and asked for a cleaner room, they stated that they were short on cleaning staff. We moved to room 304. The hallway smelled less smoky, but the inside of the room smelled very smoky, moldy, almost unbearable. Same FILTH everywhere and what looked like rust and mold on the lamps, A/C unit, cabinets, etc. The smell was awful and made it so uncomfortable. There was other peoples hair stuck on the shower curtain. It was so humid and muggy even with the air on. I looked into booking another room, but I could not afford the last minute cost. My daughter and I were miserable. Our stay was from 6/18-6/22. We could not sleep comfortably any night. The sheets did not look safe and had spots on them. Luckily I had blankets in my car that we covered the comforter with. The closets smelled even more AWFUL. By Saturday night I was completely sick. And coincidentally, the front desk lady was wearing a mask (she had not worn one the entire time we were there until then). The terrible ventilation and the severe lack of cleanliness and sterilization was appalling. DO NOT STAY HERE.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and include kitchenettes many find useful. Furnishings and appliances are dated with periodic maintenance issues (broken drawers, worn chairs, aging fridges) and some noise from nearby rooms.

Related guest reviews

8

Fresh Produce Group

23 Oct 2025

·

Stayed 2 nights

Hotels was good , had all I needed and rooms were a good size. good value for money

6

Michael

12 Apr 2023

·

Stayed 2 nights

Overall, the stay was okay. I felt safe and private in the room. The staff was nice and kind. However, I do feel like the pictures were slightly misleading, but once I got settled in, it was good. The AC was nice, the fridge was nice, and the kitchen and stuff was nice too. The quality and cleanliness could have been better, but it was a decent price. Overall a decent experience. Also, there was only cable tv which was kind of a bummer, but not a deal breaker.

8

Deborah

15 Dec 2024

·

Stayed 3 nights

Good value, spacious rooms and kitchenette set up.

6

a'jeanette

24 Sept 2024

·

Stayed 5 nights

The property was decent. You could tell that this hotel was owned by a previous older company that was outdated. It wasn’t bad. I could hear those who were above me walking all night, so the walls and floors are a bit thin.

10

Pa

13 Jan 2025

·

Stayed 3 nights

Everything else is good except the sofa recliner was broken already before and the desk chair seat was peeling off worn out .

6

Allison

11 Oct 2023

·

Stayed 4 nights

We booked this location for our yearly California family trip. My daughter is a type 1 diabetic and needs a refrigerator for her insulin and they provided one in the room. The place is obviously old and they’ve tried hard to give it a quick facelift. There were some cobwebs on our ceiling, rust in the bathroom and the couch was very worn and had been patched together with what looks like a sewing kit. In this price range, you’re not going to get perfect, but I do think that some furnishings should have been tossed out by now. The main issue is they’re trying to accommodate two different clientele. They have clientele that’s down their luck living there and they have visitors in town to enjoy the beaches and amusement parks. You can’t make both clienteles happy. The last straw for us was about 9:30 in the morning we get a knock on our door. I thought it was housekeeping and kept telling her that we weren’t ready yet. They kept knocking. I had my daughter go open the door to see what the problem was, and found two police officers in full uniform, including weapons, standing at my door. They were looking for a man who we didn’t know. They said the man had given our room number to them as his address and they were sorry. I later confronted the manager who said that this had nothing to do with his clientele, and that this could happen at the Ritz Carlton. In my opinion… if your on a family vacation go elsewhere. If you need a place to live for a short while pick this.

8

arya

7 Oct 2024

·

Stayed 8 nights

The room was recently renovated modern looking and had appliances that worked. Air conditioner worked perfectly , the laundry room was very helpful for my long term stay.

8

Amy

4 Jul 2025

·

Stayed 6 nights

I liked the setup of the room, but I didn't like that some things were in obvious need of updating

6

Rita

13 Jun 2025

·

Stayed 1 night

This Sonesta location needs some TLC. The Manager Eva, who checked me in was nice, and check in went well. Got to my room, shut the door but the door wouldn’t close properly, so I went back downstairs to let the Manager know. She switched my room to the other side of hallway, on the same floor. The room was all clean but I was missing the tv remote, so I had to go back downstairs again and get one. In the hallways of my floor, there was debris throughout and no one picked up. There also looked like a leak in the ceiling because there was a trash can in the middle of the floor. The bed was also a little too firm. Scuff marks and paint chipping. My microwave didn’t work, one drawer in the cabinet was broken and fell off. The bath tub looked stained. On the plus side, it’s close to the freeway, many other hotels, shopping and food. If you order food though, and have it delivered, they will not let them take it up to your room. You have to walk down to the lobby to pick it up. Lastly, parking is $7.00 and deposit is $100.

6

Justina

30 Dec 2024

·

Stayed 1 night

the place is okay if ur there for just a night then it’s a good place to go i wouldn’t stay more then 2 days here the property itself is fine the room is very outdated it had a smoking smell to the room which if i by myself i wouldn’t care but i had my kids so i didn’t like that. others then that it was an okay stay i only needed one night

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Service

Service is mixed: many praise friendly, helpful front-desk staff and the manager, while others report rude or inflexible check-in, strict ID/card policies, and slow or unresponsive follow-up.

Related guest reviews

10

Lesm

31 May 2025

·

Stayed 27 nights

friendly staff, helpful, and accommodating

10

celest

5 Jul 2025

·

Stayed 1 night

I keep booking this hotel because of eva the hotel manager! I have never received such good customer service before that made me want to come back to a specific hotel. she is very friendly and welcoming! every time i come she’s always there and is such a hard worker. always comes with the same welcoming attitude everyday and greets you with a smile. she’s very accommodating and always helps me out if i need an early check in. i only book at this hotel now because of her. not only that, the place is amazing for the price! very clean and comfy beds. the bathrooms are huge and the place feels very cozy. i feel like im in my own apartment when im here. parking is never an issue here and im usually upfront. i also appreciate the safe entry when coming into the hotel. the area is very nice and clean and the property looks very well taken care of. i love all of the art that is in the lobby when you walk in and how great it smells. I visit down here for work a lot and i’m going to continue come here just to receive the 5star service here for such a good deal! thank you to eva for making this and unforgettable experience and for now making me a returning customer

6

kevin

31 May 2025

·

Stayed 1 night

I made a late check-out then received a phone call in the morning asking why I haven't checked out yet. I told her I was scheduled for a late check-out and she became very rude. Just terrible!

6

Joseph

30 Jul 2025

·

Stayed 6 nights

Staff was nice and helpful.

6

Roy

31 Jan 2025

·

Stayed 6 nights

The rooms were fine but if you are going to stay for more than 2 days I wouldn’t recommend. I stayed with my girlfriend for a week to attend NAMM and not only did housekeeping not come to our room AT ALL the entire week, we had to empty our own trash and take any towels and sheets downstairs to get new ones and make the bed ourselves. I even asked them to see if housekeeping could come and do light cleaning but the gentlemen sleeping behind the wall said he’d make a note (spoiler alert, no one came). We definitely would never stay here again.

2

Amy

2 Aug 2025

·

Stayed 1 night

Check in was horrible Got there right at 4pm They didn't let me check in due to expired ID She said due to Identity theft hello that's my picture! Told them my wallet got stolen and no sympathy whatsoever. I had to contact hotels.com to put reservation under his name While I had to wait for him to check in they didn't let me use the courtyard I had to get ready outside the picnic area Curled my hair got ready for the concert that started at 5:00. Never had this problem before and any other hotel and I get a room once a week staff was rude and inconsiderate. I will never go there again. Wet rug in room.

8

Joan

10 Sept 2023

·

The staff is very friendly location was pretty clean I also like the fact they have security and housekeeping did an excellent job. I will definitely stay there again.

10

Jesse

16 May 2025

·

Stayed 1 night

Front desk were nice and helpful.

2

Cassandra

2 Oct 2025

·

Stayed 1 night

The actual hotel itself isn’t bad but its customer service in the front office is the worst I’ve ever seen in my entire life and trust me. I stay at a lot of hotels. The lady in the front is total very very unprofessional, rude loud disrespectful and unaccommodating lady I’ve ever met at the front desk office. She wanted me out of my room within 30 minutes after telling me past the checkout time and now she’s watching me like as if I’m a child getting the stuff out of my room. Also, you need a key. . She wanted me out of my room within 30 minutes after telling me past the checkout time and now she’s watching me like as if I’m a child getting the stuff out of my room. Also, you need a key to upgrade the elevators. I still have plenty of stuff upstairs and I need a cart to take my stuff upstairs And there’s no one to assist me. This place is beautiful but the people who work here suck I mean only front desk people!!!!!

2

Denise

8 Dec 2024

·

Stayed 2 nights

First, I didn’t even get a chance to stay at this place! I arrived with my husband and pup at 1 am in the morning from SF. I walk in, there was a resident who was complaining about his neighbor and the smoke alarm constantly going off. I talked to the front desk lady, Susie or whatever to check in. She tells me, oh, yeah, we don’t have a room for you. I go, uh…what? She goes yeah, they cancelled you back in November but wasn’t able to cancel your booking. Like, what?! They emailed me in November and asked if I wanted to upgrade my room which I did. I ended up not having a place to stay in 52 degree weather with my husband and my dog. We were able to find another hotel which was completely out of our budget since we are a single income family. The front desk lady made me stand there while she tried to call whatever to cancel my revelation. It’s like, don’t make me stand there while you’re denying me a room! I got the email at 1:45 am saying they’re canceling my booking. I’m definitely reaching out to corporate about this. I’ve already emailed the GM but the fact hay the GMs cards were call gone says a lot about how this place is ran. Ridiculous. As you can see when the email was sent!

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Location

Convenient for Disneyland and freeway access, making it easy to get around by car. Several guests noted a sketchy feel and loitering near the property, though some felt safe.

Related guest reviews

10

Giovanni

6 May 2024

·

Stayed 4 nights

Hotel is nice, clean and quiet. Easy to get in and out of parking lot. Friendly staff. Area around the hotel isn’t the best but never had problems or issues with anyone or anything in the last few years that I’ve chosen to stay there. There’s an outlet mall less than 5 minute drive away full of dining and shopping options. Disneyland is about a 10 to 15 minute drive as well. Overall great place to stay.

8

Alex

25 Jun 2023

·

Overall pretty good hotel especially since how close it is to Disney and really doesn’t hurt the bank. Pet friendly hotel. You can tell it’s a bit run down. The elevators are a bit sketchy one time it jerked while the door was open. They don’t clean the rooms everyday so pack up some towels so you won’t have ti go to the front desk and ask for some. Parking is cheap although the parking lot can get a bit shady at night time with people just lounging around the parking lot. Multiple entryways that require a hotel key card to get into the hotel. The rooms are spacious. Comfortable bed and ac works good. Definitely not a bad hotel to stay at but it does have its downfalls.

10

Ramiro

30 Jul 2025

·

Stayed 2 nights

Easy parking, quiet & safe

8

Amairany

9 Oct 2023

·

Stayed 3 nights

It was decent very close to everything

8

Victoria

4 May 2025

·

Stayed 1 night

We had a quick overnight trip for Disneyland. The hotel is close to the park. We love the convenience of the hotel to everything. The h

6

Eli

26 Feb 2023

·

Stayed 1 night

Property was close to Anaheim convention center and many other things in town. Good location, didn’t seem like a bad part of town at all. Parking lot could have been better lit. We liked the hotel, biggest issue for us is that we were placed in a room 5 feet from the front desk and front door. We only stayed one night, and thank goodness because the entire night into the next morning was filled with the sounds of; rolling bags on the tile/hard floor, the front desk bell, the front desk phone, the front desk conversations, etc. Just a bad room location in a good hotel. Key cards didn’t work the first try, had to ask the staff to reprogram them. Also noticed our bathroom toilet was dirty on the outside. Didn’t inspect too far into the situation as it was gross. The staff was great and friendly to work with though.

10

Frederick T

1 Jan 2025

·

Stayed 2 nights

The hotel is conveniently located in central Santa Ana Low parking fee. The room is nice and neat, ideal for family traveling or long term budget travellers

10

Jed

31 Aug 2025

·

Stayed 26 nights

This is a great place. Good people and nice facility. Not the best area though. Some homeless and shady types around.

10

Marissa

27 Jan 2025

·

Stayed 2 nights

It was very convenient location wise for the trip I flew out for.

10

Sara

16 Jul 2025

·

Stayed 2 nights

The staff were all very nice and welcoming to us! We loved the location of the hotel and I loved that this hotel was so close to disneyland

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Dining

On-site options are limited: no breakfast, no restaurant, and no room service; the lobby store has mostly snacks. Guests often self-cater using in-room kitchens or walk to nearby convenience spots.

Related guest reviews

10

Qi

5 Jun 2025

·

Stayed 3 nights

Very good experience. The reception girl is amazing and very helpful, and you can get the free laundry service. The best part is the kitchen, you can cook free for yourself.:)

8

Xyoob

28 Mar 2025

·

Stayed 3 nights

Everything was nice and clean. Overall it was a good stay. Love the cable on the TV and how clear the channels were. Only wish that the place had breakfast in the AM

10

Jessica

3 Apr 2024

·

Stayed 1 night

Last min booking, courteous and helpful staff, super cute room with all the amenities I needed. Loved the kitchenette, had all the cookware I needed to cook a small meal after a long trip.

8

Jessica

15 Jul 2025

·

Stayed 1 night

We had a great check in and room was well stocked with most items. Hotel advertised store, but when we realized you forgot toothpaste, we quickly learned that this store only had snacks. Had to walk to the gas station across the street to be able to get some toothpaste for the day.

10

Kelly

27 Apr 2024

·

Stayed 1 night

Rooms very clean/ great if you want have some food, full size refrigerator, electric stove, microwave and basic dishes stuff.

10

Emmanuel

18 Feb 2025

·

Stayed 1 night

Overall a great stay everything worked in the hotel. And I will give it a 4/5. Not a 5/5 because no breakfast.

10

Maria blanca

10 Sept 2024

·

Stayed 2 nights

the rooms is spacious with kitchen and complete amenities.

10

Daysha

7 May 2025

·

Stayed 4 nights

My stay was amazing. Eva was very welcoming and her customer service is great! Whenever I needed anything I was promptly helped with no problems. I also liked having a gym and laundry facility available. I will book here again. The hotel is right next door to AM/PM and Popeyes for a quick meal.

8

Scott

6 Mar 2023

·

Stayed 2 nights

Surprisingly great little place for less than $100/night. Stayed here a few nights while construction being done on our home. Brought food from our fridge to here. Full service kitchen with every utensil, plate, etc that you'd need. Even had 2 electric burners! Surprised by the super comfy recliner. Big desk, plugs all over the room. Could hear footsteps from room above, though absolutely nothing from outside. AM/PM less than 50 yards away, I walked over for a couple gallons of water and some snacks. A block from the 22 Fwy entrance. Solid deal, I'd definitely stay again.

8

Vinnie

3 Feb 2025

·

Stayed 7 nights

No room service and we stayed 8 nights only towels exchange and they charge $7 per night for parking (in empty lot)

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$103
February	US$97
March	US$115
April	US$95
May	US$98
June	US$98
July	US$109
August	US$99
September	US$96
October	US$107
November	US$92
December	US$93

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $110	17 $108	18 $138	19 $136
20 $109	21 $108	22 $99	23 $99	24 $99	25 $124	26 $124
27 $99	28 $99	29 $99	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $124	3 $124
4 $99	5 $99	6 $93	7 $93	8 $93	9 $116	10 $116
11 $93	12 $93	13 $93	14 $93	15 $93	16 $116	17 $119
18 $94	19 $93	20 $93	21 $93	22 $99	23 $119	24 $116
25 $93	26 $93	27 $94	28 $93	29 $98	30 $119	31 $116

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Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Suite, 1 Queen Bed with Sofa Bed, Accessible (Hearing One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Hearing)

Studio Suite, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Garden Grove Anaheim

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Prices for upcoming dates