Name: Residence Inn by Marriott Long Beach
Address: 4111 East Willow Street, Long Beach, California, United States of America, Long Beach, California, US
Price range: $185–$462 per night
Rating: 8.73

What guests think

At Residence Inn by Marriott Long Beach, travellers highlight spacious, apartment-style suites with kitchens, generally friendly, responsive staff, and a solid complimentary breakfast, alongside a convenient freeway/airport location that works well for CSULB visits and pre-cruise stays.

Common drawbacks include paid parking and occasional construction, plus outages or wear in facilities such as the hot tub, laundry, or door locks. Cleanliness and maintenance can be inconsistent, with some reports of bugs, odors, or dated rooms, and a few noise complaints near the street or from upstairs neighbors. Expect roomy, practical suites with helpful service, but check current facility status and fees.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities get mixed feedback. Pool and hot tub were occasionally out of order or unheated, parking is paid, security is visible, and some laundry machines were down.

Related guest reviews

6

Christopher

Aug 18, 2025

·

Stayed 4 nights

I liked that it made my family feel safe, security and the everyone was friendly!!!!! Didn’t like the fact that I get charged every day for parking a car while I spent on a room, and that there wasn’t a sit down smoking section but overall we enjoyed our time there!!!!!!

8

kim

Jul 5, 2025

·

Stayed 2 nights

They charged 15 dollars a day for parking

6

Carrie

Jun 19, 2025

·

Stayed 1 night

Basic and disappointing for a Marriott. Booked & paid for a king, got a queen, was told this was because they are "ADA compliant." Seems like bait & switch. Bathroom door stuck so hard you had to shoulder check it to open and made an awful sound, bathroom not cleaned properly- found hair and an old used, dried out soap bar on the tub. Pool area clean, but no pool towels available and the hottub jets broken. We told a maintenence person, who said they'd look into it, but got a radio call and had to leave, problem not resolved. Returned after our event that night and a large, loud group was protesting the large police presence staying at the property. Asked front desk staff if this was normal for the area, staff responded, "no comment, they have the right to privacy." Hot breakfast options were very nice and the breakfast staff were friendly and keeping the area well stocked.

10

Geovanny

May 18, 2025

·

Stayed 1 night

Good area. Lacking sufficient parking space

8

Nora

Mar 10, 2025

·

Stayed 3 nights

I expected free parking as it was ample and it was not clear on the expedia reservation .$15 a day is ridiculously high considering the location. Will mot reserve adain here

4

Denny

Feb 10, 2025

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Stayed 3 nights

Pool was not heated as stated. Hot tub was not working the whole time of our stay which was terrible for my kid who tried to swim. TV Netflix was also not working in the room which was also not good for my kid. Very unsatisfactory amenities.

6

Jennifer

Jan 7, 2025

·

Stayed 3 nights

I was a bit disappointed. Our refrigerator was super loud like the compressor was going out. Staff was amazing and nice. Front door to the office was broken, laundry room had 3 of 6 washing machines out of service, and 2 of 6 dryers were out of order. It was disappointing to see everything in the laundry area run down. I have been a regular Marriott patron, so I was surprised to have this experience.

10

Caitlin

Jan 4, 2025

·

Stayed 1 night

I like this place a lot i really enjoyed the breakfast options. Wish the jacuzzi worked tho. But still a great stay.

6

Tanya

Aug 8, 2024

·

Stayed 2 nights

Jacuzzi out of order. Why don't they let you know when you book? Bait n switch

8

Richard

Jun 3, 2023

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Stayed 2 nights

Landscape was green and lush. Daily breakfast was good. Staff friendly. Full kitchen and space sufficient. Iced flavored water and coffee always available. Ice maker did not work. Pool towels not stocked. Maintenance needed for tv to work. Jacuzzi bubbler didn't work first day.

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Cleanliness

Feedback is inconsistent: many rooms were described as clean, but others reported hairs, odors (including smoke or pet smells), leftover trash, and occasional bugs.

Related guest reviews

8

Wilbur

Jul 14, 2025

·

Stayed 5 nights

Our unit had spiders and other bugs throughout the week we were there. We were on the ground floor and there was quite a bit of noise above us. There was vomit in the parking lot outside of our unit the day we checked in. And when we left 5 days later, it was still there.

6

Samantha

May 30, 2025

·

Stayed 1 night

This property was not as convenient to the port as they had led on in the property description. I also had to drive a good distance to get quality food. This hotel was not up to Marriott standards and it was quite dirty. There were black hairs all around the room and bathroom (my family has blonde hairs), there was a used bandaid attached to one of the shower bars, and we found multiple spiders/bugs around the room. This is the first time at a Marriott that I have actually had to look for bed bugs as that’s the vibe the cleanliness gave me. I was going to get pictures of two other spiders but they scattered before I grabbed my phone. One was behind the curtain by where my son was sleeping which was even more worrisome.

4

Kris

Mar 25, 2025

·

Stayed 5 nights

First off, I had a pet friendly room but it smelled like dog pee. Second, the linoleum in the kitchen was dirty. I walked around with socks on and my socks were black by the end of the day. The bathtub handles fell off when I tried to turn on the water. The first day, the netflix kept timing out, then it was not working completely for the rest of my 5 night stay. The TV's date and time changed back to 2014 on about day 2 so I could not see what shows were on "the channel guide". I reported the TV issues to the front desk. For the netflix, they said one of their routers were not working. This is a couple hour fix but at the end of my 5 days, nothing was working. I reported the time/date on day 2 or 3, the tech came to my room and said I needed a new box on the back of the TV, but he never came back.

10

Nina

Feb 10, 2025

·

Stayed 3 nights

Cleaning needs to be improved as I found the trash left from the previous renter. Housekeeping needs to triple check the rooms when clean them as I found trash next to the bed and another trash behind the couch.

10

Elizabeth

Dec 8, 2024

·

Stayed 1 night

Very clean and comfortable

2

neshay

Dec 8, 2024

·

Stayed 1 night

Upon my arrival I had to switch rooms, being my room had roaches. The 2nd room I moved to, had TV issues. The manager didn't seemnto care about the roaches. I'm sure that wasn't the first time addressing an roach issue : she seem unfazed.

10

Ebony

Dec 2, 2024

·

Stayed 2 nights

Super clean rooms

8

Pam

Jan 6, 2024

·

Stayed 3 nights

The only problem was that our room smells like smoke. No other problem.

6

Nadejda

Apr 3, 2023

·

Stayed 1 night

The bed sheets was dirty with stains and hairs,towels also with hairs on.Dishwasher with dirty dishes and silverware wasn’t organized.

2

Salvi

Jan 5, 2023

·

Stayed 1 night

Run down. Urine stains on toilet, fingerprints easily seen where no cleaning was done, & fridge had hair in it. Thank goodness I always bring disinfectant. Front desk with unsolicited comments…only stayed 1 night to break up traveling time.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and apartment-like with full kitchens and comfortable beds, and some have been newly renovated. Downsides include occasional road or upstairs noise, loud appliances, dated fixtures in some units, and spotty in-room Wi-Fi/streaming.

Related guest reviews

10

Carolyn

Sep 22, 2025

·

Stayed 1 night

My king room was very nice and recently remodeled. It had all the amenities I needed and more. The bed was very comfortable and the room quiet. It did take a bit of time to find my room. I noticed some other guests also having to hunt for their rooms the next day. I helped one couple. This would be the only area I saw for improvement.

10

Dana

Aug 24, 2025

·

Stayed 1 night

Nice big rooms with kitchen. Lots of outlets and usb ports. Best hotel breakfast I’ve had in a long time.

10

Karina

Jul 5, 2025

·

Stayed 2 nights

Rooms are spacious and have everything you need. Would definitely stay here again!

4

Ben

Apr 24, 2025

·

Stayed 1 night

Room was small. Sofa bed quite uncomfortable. No complementary bottle water in the room which was odd for the amount of money charged. The added $15 parking fee which was not mentioned at time of booking.

6

Darrien

Apr 22, 2025

·

Stayed 4 nights

I love the hotel but where I stayed the tv would constantly disconnect from the wifi and I was not able to watch my shows. And also I stayed for 5 days and housekeeping only came once. Otherwise I enjoyed it

10

Gary

Dec 19, 2024

·

Stayed 1 night

Large rooms, comfortable bed, large shower.

10

Emily

Dec 9, 2024

·

Stayed 1 night

Super comfy bed, nice big office space and kitchen area, little living room. Truly felt like a home away from home, a cute little apartment.

8

Kevin

Jun 12, 2024

·

Stayed 2 nights

I struggled with the overall rating. All ratings were at least very good but the main drawback is the road noise. The property is in close proximity to a busy road and the freeway is very close. My unit was near the busy street and the clowns on loud motorcycles raced by too often. The service was fantastic and the rooms were very comfortable and did not have the usual hotel layout. I also had a kitchen, which was great. I am guessing the room was recently remodeled. If possible, try to get a room away from the Wardlow Rd street. Also, go for a second floor to limit the noise above your room. It is a comfortable place and with the exception of the noise, I enjoyed my stay.

6

Joel

Jan 17, 2024

·

Stayed 1 night

Internet kept dropping out, weak shower water pressure, a cigarette in the foldout bed, unsure heat/air conditioning functionality Breakfast was a plus, and staff friendly and attentive

10

Lisa

Aug 22, 2023

·

Stayed 3 nights

Room was very nice. refrigerator was loud

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Service

Service is broadly praised as friendly, accommodating, and responsive, with several early check-ins. A few guests reported poor check-in experiences or unhelpful responses to issues.

Related guest reviews

2

Edwin

Nov 23, 2025

·

Stayed 1 night

By far one of the worst check ins I’ve ever had.

10

KRISTI

Oct 6, 2025

·

Stayed 1 night

Wonderful stay. Helpful staff.

10

Christine

Oct 5, 2025

·

Stayed 2 nights

Staff was very responsive (when I called at 10 pm to request more blankets for the signed, front desk said to give her 30 minutes- they were knocking on our door within 5). The kitchen was well stocked and had everything I needed.

10

Lauren

Apr 10, 2025

·

Stayed 5 nights

Wonderful front desk staff, clean rooms and great breakfast

10

Laurence

Feb 24, 2025

·

Stayed 3 nights

The property staff were extremely friendly, knowledgeable and made our stay wonderful. The host who checked us in was super friendly and amazing.

10

KERRIE

Dec 12, 2023

·

We got in early from the airport and were extremely tired. The hotel allowed us an early check in which was very convenient! The staff was friendly and helpful. Our room had everything we needed and was very clean. We will be staying here the next time we are in Long beach California! I highly recommend to anyone and everyone!

10

Matthew

Dec 12, 2023

·

Stayed 9 nights

All the staff went above and beyond. We will be staying here again in February

10

Angelia

Nov 26, 2023

·

Stayed 2 nights

The front desk gentleman, Justin, went above and beyond for us. He was very friendly and asked about our plans. Based on that, he gave us priceless tips for our events we were attending. We will stay again and recommend it to our friends traveling to LA. We chose to stay there versus LA, and I’m so glad we did.

2

Laurie

Jun 14, 2023

·

Stayed 1 night

Careful if you are used to a certain standard for Marriott Residence Inns. This property seemed run down and not well taken care of, and looked more like it was a long-term rental property rather than a hotel. We booked a reservation on Expedia on our way to Long Beach, only to arrive and have them tell us they had no rooms to give us. Incredibly frustrating and professional, especially late at night when it's difficult to find somewhere else to stay. Spend the extra money, drive the extra 14 minutes, and stay at the Marriott Residence Inn DOWNTOWN Long Beach. So much better, and worth it.

10

GREGORY

Jan 2, 2023

·

Justin let us check in early, and staff was accommodating with a 12:30 am wake-up call and helping us to print out airline boarding passes in the lobby.

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Location

Convenient to the 405, Long Beach Airport, CSULB, and event venues, but most dining and attractions require driving. Street-adjacent rooms can pick up traffic noise.

Related guest reviews

10

veronica

Aug 26, 2025

·

Stayed 2 nights

We went to drop off our daughter to the University and we stayed to be close to the CSULB campus. We enjoyed the spacious room and the continental breakfast provided. The hotel overall was well maintain and staff was very friendly. We will definitely recommend and we will come back again!

10

Sergio

Mar 15, 2025

·

Stayed 4 nights

Very convenient location and close to shopping center and the CSULB.

10

John

Feb 20, 2025

·

Stayed 4 nights

Perfect location! Freeway close to airport and downtown L.B.

10

Sergio

Feb 13, 2025

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Stayed 3 nights

The room was clean and the building is located in a very convenient location.

10

Sergio

Dec 26, 2024

·

Stayed 1 night

My wife and I really like our stay, check in was fast and staff was friendly. Room was bigger than we anticipated, easy parking. We really liked the location right off the freeway too. The cherry on top was the free breakfast that was pretty good, saved us a lot of time before we checked in into our Cruise.

8

BPS Supply Group

Nov 14, 2024

·

Stayed 1 night

I recently stayed at this hotel and I was impressed with the overall quality. The services provided were excellent, and the property itself was very well-maintained. Additionally, the location is a huge plus, as it is close to a variety of shopping and dining options. I would definitely recommend this hotel for anyone looking for a comfortable stay with convenient amenities nearby.

8

Kevin

Jun 12, 2024

·

Stayed 2 nights

I struggled with the overall rating. All ratings were at least very good but the main drawback is the road noise. The property is in close proximity to a busy road and the freeway is very close. My unit was near the busy street and the clowns on loud motorcycles raced by too often. The service was fantastic and the rooms were very comfortable and did not have the usual hotel layout. I also had a kitchen, which was great. I am guessing the room was recently remodeled. If possible, try to get a room away from the Wardlow Rd street. Also, go for a second floor to limit the noise above your room. It is a comfortable place and with the exception of the noise, I enjoyed my stay.

10

Daniel G

Dec 12, 2023

·

Stayed 6 nights

Everything was okay but the location was a little inconvenient, being that it was a good distance from the heart of the city.

8

Donna

Oct 11, 2023

·

Stayed 4 nights

My husband and I came from the east coast . We really enjoyed staying there . I would stay here again but next time I would rent a car . There’s nothing in walking distance .

10

RIchard

Apr 30, 2023

·

Stayed 1 night

Near cruise ship terminal

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Dining

Breakfast is generally well liked, hot and filling for many, though some found it limited and the coffee average. Pantry convenience was a plus for a few.

Related guest reviews

10

Whanita

Aug 30, 2025

·

Stayed 1 night

Family came in from out of town for a funeral. It would have been a long drive so we booked the residence and it was seven minutes away from where the services were going to be. The breakfast in the morning is excellent.

10

Dana

Aug 24, 2025

·

Stayed 1 night

Nice big rooms with kitchen. Lots of outlets and usb ports. Best hotel breakfast I’ve had in a long time.

10

Lauren

Apr 10, 2025

·

Stayed 5 nights

Wonderful front desk staff, clean rooms and great breakfast

6

LINDA

Dec 7, 2024

·

Stayed 4 nights

3.5 stars Pros: Friendly staff Cleanliness You can request extra services via their app (housekeeping, extra towels) Cons: Most breakfast items tasted terrible and/or old Crappy coffee, which is true at all Residence Inn locations No kettle to boil water in the room The "unlock your room door" via the app feature rarely works I'd recommend staying somewhere closer to 2nd or 4th St in Long Beach to be closer to restaurants, shops, nightlife, etc

10

Maria Noemi

Aug 12, 2024

·

Stayed 5 nights

Great experience overall, clean, friendly staff, and amazing breakfast! They even have gluten free options :)

10

Shannon

Nov 9, 2023

·

Stayed 3 nights

The breakfast was great. The staff was friendly. My room was clean. I especially loved the convenience of the lobby "pantry". After a long day, I was able to grab a frozen dinner and take it to my room. That convenience made a big difference to me one night.

10

George

Apr 24, 2023

·

Stayed 2 nights

The property was safe and clean. Bed was comfortable and quiet. Well maintained. A disappointment is the free breakfast. There wasn't much to it, we expected a bit more to it. Unfortunately, the parking comes at a cost, for the amount of the room, the parking should have been free.

10

Kathleen

Apr 23, 2023

·

Stayed 1 night

Very comfortable bed and very clean room! The breakfast was hot with a lot of choices. Highly recommend!

10

Eduardo

Mar 24, 2023

·

Stayed 3 nights

THE HOTEL IS IN A NICE PLACE, NEAR DE Long Beach airport, BUT VERY QUIET. EXCELLENT BREAKFAST, POOL. I LIKED EVERYTHING!!!!!!!

8

Yoshi

Mar 4, 2023

·

Stayed 1 night

The breakfast was very good with lots of options, even hot food. Parking should be free. Staff friendly and helpful. Rooms very clean.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$192
February	$198
March	$205
April	$206
May	$202
June	$235
July	$241
August	$199
September	$182
October	$204
November	$196
December	$168

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $227	15	16 $237	17 $216	18 $222	19 $226
20 $196	21 $195	22 $203	23 $206	24 $208	25 $239	26 $221
27 $206	28 $195	29 $215	30 $209

Su	Mo	Tu	We	Th	Fr	Sa
				1 $208	2 $237	3 $226
4 $196	5 $196	6 $258	7 $205	8 $227	9 $238	10 $263
11 $185	12 $196	13 $196	14 $206	15 $236	16 $218	17 $278
18 $311	19 $286	20 $462	21 $242	22 $229	23 $216	24 $228
25 $197	26 $196	27 $208	28 $197	29 $196	30 $195	31 $216

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Monthly average prices

About this property

Location

Guest reviews

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Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about Residence Inn by Marriott Long Beach

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