Aiden Los Angeles Downtown Dragon Gate Inn

Affordable and very clean room, pleasantly surprised by a very comfy bed, great water pressure, and even a balcony. Two really cute bars walking distance. A bit more expensive on weekends but will definitely book again next time I’m in LA.

The room and overall accommodations were very well kept. Our only complaint was with the lack of security and lack of helpfulness from the young man at the front desk. The security came into question when we returned to the location at 11 pm on Monday night. We noticed that all the entrances into the hotel, including access to the elevator which accessed the rooms, were open directly to the sidewalk at the street. There was no staff at the front desk or anywhere in sight. When we arrived Sunday afternoon to check in, the young man behind the desk was helping a woman with her bags, but gave us no acknowledgement at all. We waited at the desk for nearly 5 minutes for him to return. He was not friendly nor helpful. He did not fill us in on anything the hotel had to offer, such as the times and days the bar was open. He answered only exactly what was asked. I have worked in service positions and know how customers should be greeted and treated. Bad days needs to be put aside in favor of being a positive representative for your place of employment. He did not give a good first impression of your hotel.

Breakfast is obsolete for months now, but it is still advertised and need to be removed. Besides that the stay was excellent and there was a shop onsite that sells coffee which was nice so I didn’t have to leave the facility.

Room was clean. But all doors faced a courtyard that had smokers in it most of the time so even though the room was smoke free you still got blasted with the smell as soon as you opened the door

The staff is the worst ever!!!! very rude!!!