Name: Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG
Address: 10740 Wilshire Boulevard, Westwood, Los Angeles, California, United States of America, Los Angeles, California, US
Price range: $241–$589 per night
Rating: 8.23

What guests think

At Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG, guests frequently praise the friendly staff, walkable Westwood/UCLA location, and thoughtful perks like morning coffee, evening wine, pet-friendly policies, EV chargers, a heated pool, and a fun game room.

Several reviews cite extra fees and deposits, plus expensive, congested parking with a tight, low-clearance garage. Rooms draw mixed feedback, with dated wear, noise from doors or Wilshire, loud or ineffective AC, small double beds and flat pillows, and occasional maintenance issues like sliding bathroom doors. On-site dining gets many compliments yet is expensive at times, and a few guests reported slow or error-prone service. Expect a convenient UCLA base with solid amenities and notable add-on costs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities like morning coffee, evening wine, a game room, EV chargers and a heated pool get praise, and the hotel is pet friendly. Parking is a recurring pain point—expensive, congested, and the garage can be tight with low clearance.

Related guest reviews

10

Joshua

Apr 17, 2023

·

Stayed 4 nights

Great hotel with a friendly attentive staff. The only downside is not all of the electric car chargers work, but otherwise a convenient and great hotel in a nice location.

10

Timothy

Jun 30, 2024

·

Stayed 1 night

Check-in staff was great. Self parking was OK. No elevator access without a key from garage so I suppose you have to check-in before parking or haul your bags down the stairs. Thankfully we packed light. They do offer multiple EV chargers though which was nice to see.

10

Sharmean

Jun 22, 2025

·

Stayed 3 nights

Such a great dog friendly hotel, and the food is fantastic!

8

christine

Aug 16, 2025

·

Stayed 2 nights

I appreciated the complimentary uber service (1 free trip) and the wine and coffee service. The room was quiet and the overall property was well-maintained. There were only pillows per bed though and those pillows were incredibly flat. While I appreciated a text from the property inquiring into how things were going, I don’t think I received the foam pillows I requested. Also I would have liked the coffee and tea service to have remained beyond 10 AM. More significantly, the billing process was not very transparent. After booking the room through a third party app, the additional amount that I had to pay at the hotel was more than I anticipated and the numerous extra fees and random charges were very confusing to track. I got the feeling I was being “nickel and dimed.” Ultimately I wasn’t confident I got the best value for my money at this property.

8

Tony

Sep 9, 2025

·

Stayed 2 nights

Hotel was clean and modern. Staff was friendly and professional. We loved the location. Bathroom door was a barn type and was off the track. Pillows were a joke. They can’t be using pillows like that in a nice Parking was a challenge with a SUV The first two floors are for Valet Then almost a whole floor for Charging stations that were empty The main issue, and I understand they can’t do anything about this, is the parking garage gets lower and lower for every floor. The open spaces were on the top floor which had a clearance of 5’10 which precluded my car from entering.

10

Gabriela

Sep 18, 2023

·

Stayed 3 nights

We love Kimpton Palomar. Great location within walking distance from UCLA and east drive to Beverly Hills, museums, Universal Studios. The hotel is in great condition. They have a nice outdoor heated pool, a game room in the restaurant area. Wine hour, coffee in the morning. Great service.

10

Megan

Jun 1, 2024

·

Stayed 6 nights

This was a great hotel to stay. Pros- I asked about the temp of the pool as it was cold. The next evening it was much warmer- they listened and acted upon a request! The woman staffing the nightly drink hour was friendly and funny! We had a 15 dollar credit for self parking or lobby snacks each day. It was convenient and right off of the 405- nice! Beds were super comfy with nice sheets. Housekeeping was awesome and detailed. We were able to choose the same parking space each day (plenty of spaces available), room was super clean, the game room was super fun, many local dining options, super close to UCLA, safe and walkable area, and fridge in room. Cons- Others on Expedia complained of the shape of the rooms. It didn’t bother us, but fancier clientele may have a more critical opinion of the rooms- some peeling wallpaper, chipped bedside table, and scuff marks on the baseboards. Down comfortable had little down left in it. Pillows could be replaced- a bit flat. They left the housekeeping carts in the hallways when not in use- may be a hazard if an evacuation is needed in an emergency. I called and mentioned it to front staff one night- they moved them, but they were back the subsequent nights (I didn’t call, again) We would stay here, again. Thank you for a nice place to stay! Check out the Cat Cafe and Lounge close by! It was a great place to support a local rescue and relax with some cats and kittens.

10

Tania

Aug 4, 2025

·

Stayed 2 nights

The social hour wine tasting was a great touch! They offer loaners on several items, should you forget to pack something. I’ll definitely be back!

8

Diane

Jun 15, 2024

·

Stayed 2 nights

Stayed here while husband at UCLA hospital. Hotel provided Uber daily as part of resort fee. Parking is expensive!

8

Charles

Oct 6, 2025

·

Stayed 1 night

Surprised there was no in-room coffee and no in-lobby coffee available after 10am. $45 for a microwave delivery seems excessive.

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Cleanliness

Cleanliness feels inconsistent: many note clean rooms, while others report odors, humidity, worn finishes, and occasional oversights like lingering hallway trash or a moldy shower.

Related guest reviews

6

Chris

Aug 14, 2023

·

Stayed 4 nights

Very musty hallways, room was incredibly humid/moist to the point sheets felt damp. Fan in bathroom didn’t work major it even worse.

8

Ahmed Aliyu

Jan 10, 2025

·

Stayed 4 nights

The lady who checked us in was not nice at all. Not only did she not provide us information, she missed out on checking in the second room on the reservation. And did not provide any information that we heard other guests being provided. Overall, the hotel is in a nice location that is close to everywhere. The rooms were clean and the other staff were nice. The breakfast was also very good.

6

Heather

Jun 18, 2024

·

Stayed 2 nights

Overall, our stay was good. But for the amount of money we paid we had reported to the front desk that our shower was moldy on the ceiling and they did not resolve the issue.

6

Rebecca

Jul 22, 2024

·

Stayed 1 night

I’ve always enjoyed Kimpton hotels, but this one was worn out and not kept to their normal standards. The hallway had spilled granola on the ground the entire time of our stay, trash was left by a guest out there door and never picked up, rooms were small, an employee knocked on our door early in the morning because he thought we called the front desk. Just low standards. Not great. Won’t return.

8

Steve

Jun 1, 2024

·

Stayed 1 night

The hotel is located a close drive to many Los Angeles area museums and walking distance to the Hammer museum and restaurants in Westwood and Persian Square. The hotel interior is stylish but with signs of wear and tear if you look closely. Things like free coffee in the lobby would be nice especially given a $51 "resort fee."

6

Polly

Nov 28, 2025

·

Stayed 3 nights

Not clean, bad smelling

6

Ka Wai

Aug 27, 2025

·

Stayed 4 nights

The first two nights the 7th floor smelled horrible. It smelled like stinky socks. It got better over the next couple of days.

6

jennifer

Oct 1, 2024

·

Stayed 1 night

The rooms was not that clean.

6

Marina

Sep 27, 2024

·

Stayed 2 nights

the hotel its a bit outdated, the rooms look old with a black carpet that doesn’t reflect cleanliness, the smell of the room was like it had no ventilation in a long time.

10

Christine

May 21, 2023

·

Stayed 1 night

Very clean. Respectful staff. Comfortable bed and bedding.

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Rooms

Feedback is mixed: some suites are spacious and comfortable, but common complaints include dated condition, noise (doors and Wilshire), loud or weak AC, small double beds, flat pillows, and finicky sliding bathroom doors.

Related guest reviews

6

Eleanor

Nov 8, 2024

·

Stayed 2 nights

When in room you can hear every room door open & shut. Noisy if you’re trying to sleep. I had a very early flight this morning & got no sleep because of loud doors shutting & people bumping into my door.

6

Miikka

Nov 23, 2025

·

Stayed 2 nights

The hotel is old, creaks and shakes in the wind, with bad noise cancellation. Staff was nice. The restaurant very expensive so I didn't try it, except for a $7 cup of coffee which feels like a ripoff. Walk to Westwood Village takes about 10min, safe area.

10

Carmencita

Aug 12, 2025

·

Stayed 3 nights

Parking fee is crazy ,rooms r clean ,housekeeping was very nice . I just don’t like that our bathroom has no airvents so when someone uses the bathroom ,the smell can’t escape . The AC unit is very loud.we like that the hotel is close to campus

8

christine

Aug 16, 2025

·

Stayed 2 nights

I appreciated the complimentary uber service (1 free trip) and the wine and coffee service. The room was quiet and the overall property was well-maintained. There were only pillows per bed though and those pillows were incredibly flat. While I appreciated a text from the property inquiring into how things were going, I don’t think I received the foam pillows I requested. Also I would have liked the coffee and tea service to have remained beyond 10 AM. More significantly, the billing process was not very transparent. After booking the room through a third party app, the additional amount that I had to pay at the hotel was more than I anticipated and the numerous extra fees and random charges were very confusing to track. I got the feeling I was being “nickel and dimed.” Ultimately I wasn’t confident I got the best value for my money at this property.

8

Tony

Sep 9, 2025

·

Stayed 2 nights

Hotel was clean and modern. Staff was friendly and professional. We loved the location. Bathroom door was a barn type and was off the track. Pillows were a joke. They can’t be using pillows like that in a nice Parking was a challenge with a SUV The first two floors are for Valet Then almost a whole floor for Charging stations that were empty The main issue, and I understand they can’t do anything about this, is the parking garage gets lower and lower for every floor. The open spaces were on the top floor which had a clearance of 5’10 which precluded my car from entering.

6

Martin

Jul 31, 2023

·

Stayed 3 nights

ac made terrible noise!!!

8

Dawn

Aug 8, 2024

·

Stayed 3 nights

The bed was so hard that I actually woke up with sore ribs as Im a side sleeper. I asked for a bed topper and was told that they do not have them. My husband was so uncomfortable that he sept on the sofa because it was softer.

6

Chi

Jun 17, 2025

·

Stayed 2 nights

Double bed is a full size bed not queen like other hotels in the area. The room was tight fit for 4 adults.

8

Kenneth

Oct 5, 2025

·

Stayed 2 nights

Okay stay. Hip feel to the hotel, but subpar for the money. They overcharge guests (eg, ridiculous “resort fee”, no free water in rooms). The rooms are dated and in poor condition (our door stuck, our AC was not effective and the room was too hot). The promised “Beverly Hills” view was just a view of busy Wilshire Avenue. Not a good value.

10

Lorena

May 26, 2025

·

Stayed 2 nights

Love the property. I wish they had smart TV

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Service

Staff are widely described as friendly and helpful, with touches like proactive check-ins, though there are reports of slow or unfriendly front desk interactions, early check-in fees, billing or deposit confusion, overbooking, and occasional valet issues.

Related guest reviews

8

Ahmed Aliyu

Jan 10, 2025

·

Stayed 4 nights

The lady who checked us in was not nice at all. Not only did she not provide us information, she missed out on checking in the second room on the reservation. And did not provide any information that we heard other guests being provided. Overall, the hotel is in a nice location that is close to everywhere. The rooms were clean and the other staff were nice. The breakfast was also very good.

8

sharon

Jun 12, 2025

·

Stayed 4 nights

Front desk Is overwhelmed at every hour. Operations team needs to figure this out and hire more people and have guest services person who can help w items beyond check in. Appreciated high floor request but it’s noisy facing wilshire and wish that request had been honored.

8

christine

Aug 16, 2025

·

Stayed 2 nights

I appreciated the complimentary uber service (1 free trip) and the wine and coffee service. The room was quiet and the overall property was well-maintained. There were only pillows per bed though and those pillows were incredibly flat. While I appreciated a text from the property inquiring into how things were going, I don’t think I received the foam pillows I requested. Also I would have liked the coffee and tea service to have remained beyond 10 AM. More significantly, the billing process was not very transparent. After booking the room through a third party app, the additional amount that I had to pay at the hotel was more than I anticipated and the numerous extra fees and random charges were very confusing to track. I got the feeling I was being “nickel and dimed.” Ultimately I wasn’t confident I got the best value for my money at this property.

10

Carmen

Oct 18, 2025

·

Stayed 2 nights

Everyone there was so kind. I arrived before check-in and the person at the desk seemed genuinely distressed that she had to make me wait a little bit. It was only 15 or 20 minutes. Everything looks clean and nice. The food from the restaurant was good. It’s very safe and centrally located to everything. I will definitely stay again.

4

Lisa

Jun 22, 2025

·

Stayed 1 night

The hotel itself is great just the valet is terrible , he made us take our bags out put it on the cart and take it upstairs ourselves and then never came for the cart it stayed there all night when we woke up the next morning it was still there!! RIDICULOUS!! When we got there didn’t feel welcomed at all by him I didn’t catch his name but he was there in the afternoon, the worst part is that he “couldn’t “ help us but when other guest got there he helped them! Wow just wow !! Please do better ..

2

Vanessa

Nov 23, 2024

·

Stayed 2 nights

I booked our stay a month in advance and when I checked in they asked me if I booked the night before. I said no, and they said well they didn’t have a room available for the 3 of us but we could have a king bed with a cot. I brought my friend on this trip and assured her this hotel was very nice. It was so embarrassing to have my guest have to sleep on a cot in an extremely cramped room that was no where near big enough for 3 people. They refused to help us that night but said they might have a room in the morning with the two beds that we originally booked. The staff also acted like this was our fault for not knowing it was parents weekend. They explained that we weren’t the only ones this has happened to and they were overbooked. When we moved into the correct room the next day, we were walked in on and then rushed out by staff. Wouldn’t ever come here again despite how wonderful my first visit was, this was such a nightmare experience. Oh and the most compensation they could give us was a $50 credit for items from the lobby.

6

Laura

Jun 22, 2025

·

Stayed 1 night

Not the most up to par Kimpton property. Tried to check in a few hours early and was told the room was ready but I would have pay $50 to check in early Front desk sent us on a long walk to dinner and everything was closed. We had to order delivery in our room and by then very late

10

Christopher

Sep 24, 2024

·

Stayed 2 nights

Reached out everyday to make sure our stay was going well

10

Steven Thomas

Oct 22, 2024

·

Stayed 2 nights

This was a really nice hotel for our birthday trip. Things were setup well and no real complaints. Computer system was slow but that is sort of not relevant. Big shout out to Janay for helping us navigate around town, she was a very helpful, engaged and friendly person, thanks Janay! Thank you Kimpton Hotel Palomar

2

Khaleel

Nov 16, 2025

·

Stayed 2 nights

STAY AWAY - Staff was incompetent and rude. They took $1860 ADDITIONAL DEPOSIT WITHOUT AUTHIRIZATION for a 2 night stay. I paid in full at checkin with my AMEX and charged the $150/night incidentals deposit to my debit. During my 2 night stay my debit was charged 4 separate charges totaling $1850.25 when my reservation was already paid in full. When I addressed this the staff had no answers and put me on hold for ages only for Emily to pick up and be condescending and rude to me so I took time to come back to the hotel in person to actually speak with someone. Now I am not sure how long it will take to get my refund of the overage

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Location

Convenient, safe base for UCLA and Westwood with easy access to LA; many attractions are a short drive and the area is walkable. The entrance/drop-off zone can be congested and crossing Wilshire requires care.

Related guest reviews

10

Michele

Jun 21, 2024

·

Stayed 2 nights

Very nice hotel. Great location for UCLA families

6

Miikka

Nov 23, 2025

·

Stayed 2 nights

The hotel is old, creaks and shakes in the wind, with bad noise cancellation. Staff was nice. The restaurant very expensive so I didn't try it, except for a $7 cup of coffee which feels like a ripoff. Walk to Westwood Village takes about 10min, safe area.

10

Thomas

Oct 28, 2024

·

Stayed 2 nights

Great hotel! Staff was great, and everything was clean. However, the only downside is that while in a convenient location, since it is on a busy street, the drop-off area near the entrance is always congested and the valet, while great, are always juggling a lot of things. Otherwise, wonderful stay with our dog!

10

Joseph

Jul 5, 2025

·

Stayed 3 nights

This is a solid hotel with a cool vibe, convenient to UCLA, Beverly Hills, Century City and the airport. I checked in early in the morning but because I’m an IHG member wasn’t charged an extra fee. Rooms are a good size and updated with a nice desk ideal for business travelers. The resort fee covers one free Uber ride under two miles per day, which I used to take me to Rodeo Drive and Westfield Century City. Nice perk! The neighborhood is mostly residential and walkable to charming Westwood Village. Interesting dining options are nearby in Sawtelle and Persian Square. There’s also a cool cemetery with lots of celebrities (including Marilyn Monroe) just a five-minute walk away. My only complaints are the room had no closet or place to hang clothes, which was strange. The $15 daily credit towards food and drink isn’t applied automatically to your bill and has to be requested at check out it at the front desk. That seemed a little shady. The restaurant is also overpriced, but that’s LA for you!

10

Sabrina

Aug 12, 2025

·

Stayed 2 nights

I love staying here when I’m in Westwood. The neighborhood is safe and walkable. The location is convenient to get around.

8

Jane

Jun 16, 2025

·

Stayed 2 nights

Perfect location to walk to graduation at UCLA. Lovely one bedroom suite. Pull out sofa bed in living room very comfortable.

10

Ashwani

Jul 19, 2025

·

Stayed 2 nights

Very centrally located for UCLA

10

David

Jun 19, 2025

·

Stayed 3 nights

Great location for UCLA and area!

10

Crystal

Dec 31, 2024

·

Stayed 7 nights

Everyone was really nice at the Hotel. I was able to walk to Westwood Village nearby. The hotel’s location is also a 20-30min taxi to any of the attractions. I like how modern the decor is and how convenient it was to have a restaurant in the lobby.

8

Leland

Jun 19, 2024

·

Stayed 2 nights

Convenient location for UCLA, but you need to be careful crossing Wilshire when walking to Westwood and campus.

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Dining

Many guests enjoyed the on-site restaurant and breakfast, but prices and add-on fees are frequent gripes, and a few experienced slow service or mistakes; others still found the food tasty.

Related guest reviews

8

Ahmed Aliyu

Jan 10, 2025

·

Stayed 4 nights

The lady who checked us in was not nice at all. Not only did she not provide us information, she missed out on checking in the second room on the reservation. And did not provide any information that we heard other guests being provided. Overall, the hotel is in a nice location that is close to everywhere. The rooms were clean and the other staff were nice. The breakfast was also very good.

10

Jill

Jun 14, 2025

·

Stayed 2 nights

Incredible customer service at this hotel and an amazing restaurant on site.

10

Sharmean

Jun 22, 2025

·

Stayed 3 nights

Such a great dog friendly hotel, and the food is fantastic!

4

Rodrigo

Jan 4, 2025

·

Stayed 3 nights

Not clear all the charges to the room , and very expensive the restaurant. Not good .

6

John

Feb 26, 2024

·

Stayed 3 nights

Property is clearly understaffed, as housekeeping only serviced our room once during a 3 day stay. The food at the restaurant is actually quite good, but everyone is served at different times, and for one meal my wife’s order came out 10 minutes after the rest of our party.

10

Carmen

Oct 18, 2025

·

Stayed 2 nights

Everyone there was so kind. I arrived before check-in and the person at the desk seemed genuinely distressed that she had to make me wait a little bit. It was only 15 or 20 minutes. Everything looks clean and nice. The food from the restaurant was good. It’s very safe and centrally located to everything. I will definitely stay again.

10

Gary

Oct 13, 2023

·

Stayed 3 nights

Wonderful restaurant on premises, good food at reasonable prices.

8

Angela

Jun 6, 2024

·

Stayed 1 night

Coffee was good. Place has a vibe going which is important.

8

Tracy

Dec 16, 2022

·

Stayed 19,341 nights

The restaurant service was poor . Food errors and cold food. Very disappointing for such an upscale establishment.

8

Malindi

Aug 1, 2025

·

Stayed 1 night

We loved this location, cleanliness, safe, walkable, cool rooms! The only draw back was additional fees for items. For example, the room service had additinal fees on top of the service fee and tip. We would definitely stay again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$213
February	$244
March	$228
April	$237
May	$249
June	$306
July	$233
August	$220
September	$238
October	$245
November	$257
December	$200

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $430	15 $589	16 $483	17 $465	18 $307	19 $299
20 $274	21 $289	22 $310	23 $315	24 $315	25 $315	26 $315
27 $287	28 $315	29 $308	30 $308

Su	Mo	Tu	We	Th	Fr	Sa
				1 $308	2 $315	3 $308
4 $307	5 $314	6 $315	7 $315	8 $257	9 $254	10 $307
11 $241	12 $258	13 $308	14 $308	15 $258	16 $304	17 $306
18 $275	19 $312	20 $308	21 $313	22 $315	23 $312	24 $257
25 $254	26 $300	27 $257	28 $257	29 $315	30 $257	31 $309

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Kimpton Hotel Palomar Los Angeles Beverly Hills by IHG

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