Best Western Petaluma Inn

Control TV with low battery

The room I was in had a remote that didn’t work. When I called the front desk there was no help. I was there for 3 days and they did not even try to accommodate me for this issue. Second the bathroom walls/door were very dirty. Visible strange chunks in the bathroom that could’ve gotten cleaned before we got there with a rag or scrub brush. The sink was fully clogged, if you ran the sink it wouldn’t drain at all. When my fiancé and I tried the breakfast the eggs were grainy…like terribly textured. Bacon thin as paper and dryer than a cracker…we had some hopes for ATLEAST the waffles and when we put the batter in the skillet it was extremely watered down which caused the waffle to be bad. Overall the bed was the best thing about this place. It was soooo comfy. Everything else was a bust.

Didnt stay 1. Check in is with kiosk with an associate on zoom screen speaking to you. No one at front desk. 2. He told me there was a fee for check in which wasnt on the bill itinerary the room was pre-paid, 3 went to property 2x and room was not ready

Great property and breakfast.

Breakfast was good the person attending it was great, parking little tight for my truck but safe. Overall good experience