Name: Best Western Petaluma Inn
Address: 200 South McDowell Boulevard, Petaluma, California, United States of America, Petaluma, California, US
Price range: $98–$198 per night
Rating: 8.23

What guests think

At Best Western Petaluma Inn, travelers consistently note clean, comfortable rooms and a convenient location near highways and shops, while recurring drawbacks include traffic noise, a remote kiosk check-in experience, dated touches in places, and spotty Wi-Fi.

Many guests praise the hot breakfast and the attentive breakfast attendant. Rooms range from very spacious suites to smaller, basic options, and some maintenance issues or odors are reported. Overall, expect a practical, value-focused stay with trade-offs in noise and in-person service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site amenities are straightforward: an outdoor pool that guests describe as small but clean, free on-site parking that can be tight, and pet-friendly features including a small dog area. There is no elevator, and some note EV-charging work and limited laundry access.

Related guest reviews

6

William

Jun 23, 2024

·

Stayed 1 night

Pool was ice cold and staff had to let you in to pool area every time you came and went because rm key cards didnt work for pool. Only half of hotel has wifi, we had none. Wife and I both got sick from complimentary breakfast, stay away from the eggs. The bacon and sausage were floating in 4" of gease. We needed to do laundry, impossible when other people also needled to do laundry and there is only 1 washer and one dryer.

6

Tony

Nov 10, 2024

·

Stayed 2 nights

It’s a clean motel with comfortable beds. Lots of road noise; below average continental breakfast, most of which I had no interest in eating even though I’m not very picky usually. No elevators to the second floor so luggage has to be carried up. Right next to Highway 101 and two major Artery roads just off the exit; so morning traffic noise is intense if trying to sleep in. Pool area equally noisy and really the only area to try to sit and relax outside your room. Depending on your walking tolerance- it is walking distance to downtown Petaluma, which is awesome. About a half hour walk

8

Jessie

Jul 7, 2024

·

Stayed 1 night

While the property was decently kept, the building does lack an elevator. Excellent staff service. The pool was nice, but a bit small. The cafe next door was really good though.

10

Henry

Sep 5, 2025

·

Stayed 3 nights

Came to Petaluma to visit family. The property was well kept and clean. Parking was a little tight, but it was free. Close to grocery shopping and restaurants. Close to downtown Petaluma and a 40 min. drive to San Francisco. Definitely would stay here again.

10

Danette

Jan 7, 2023

·

Stayed 1 night

Very nice - parking spots are a bit narrow, but the room was great and the people were wonderful!

10

Marilyn

Jul 5, 2024

·

Stayed 1 night

Great stay with family of 4. Great beds with pillows, acoustically sound room, loved the blackout curtains so you can sleep better. Kids loved the pool and the breakfast food options. Overall very happy with this stay and will do it again!

10

Maria

Dec 17, 2024

·

Stayed 2 nights

I stayed here because they accept animals and it was very convenient

10

Janine

Nov 4, 2025

·

Stayed 1 night

Free and easy parking

10

Sarah

Sep 22, 2024

·

Stayed 1 night

The woman at the counter was super friendly and helpful. We had a pet friendly room which was very clean. Hardwood floor and spacious enough. Outside there is a little area with turf for the dog to use. Overall just a great stay.

8

George

Oct 13, 2025

·

Stayed 2 nights

This was less expensive than other hotels in the area. There were several construction areas for EV charging. There was a strong smell of either steer manure in the planters or sewer construction (presumably temporary). When leaving, the door had to be closed about 4 times to confirm it locked (it pushed open otherwise). The TV was readily fixed. The bed was very comfortable and clean. The shower worked well. The waffles were the best. Overall a good stay!

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AI-generated summary based on recent guest reviews

Cleanliness

Most guests find rooms and grounds clean, but multiple reviews report issues such as ants and occasional musty odors. Overall upkeep is decent, with a few mentions of dated areas.

Related guest reviews

6

Vinny

Oct 8, 2024

·

Stayed 5 nights

Basic accommodations. Had small ants crawling all over. They did spray our room. Bed was comfortable and staff was great.

8

Ronald

Oct 3, 2023

·

Stayed 1 night

Difficult entry and exit. Breakfast typical. Room had musty smell but was clean and quiet

2

Alexandria

Sep 11, 2023

·

Stayed 1 night

There was ants all over my room. I mentioned this to the staff and nothing was done about it. It got over all my make up, tooth brush, face wash and hair tools.

4

Judith

May 28, 2023

·

Stayed 2 nights

The room smelled bad and the carpet was dirty

10

Nukhet

Dec 31, 2024

·

Stayed 3 nights

It is very clean, well maintained hotel. We will definitely stay again

2

Phyllis

Aug 25, 2024

·

Stayed 3 nights

When we checked into the room we had ants on the bed.

10

Terry

Mar 3, 2024

·

Stayed 2 nights

Nice room, clean room and bathroom. Bed felt great. Close to a main road but heard nothing. Free breakfast was good. All the staff we met were friendly and very courteous. We will stay here again.

2

Masoud

Jan 17, 2025

·

Stayed 2 nights

Not clean

10

Anthony

Oct 14, 2025

·

Stayed 1 night

The place was clean and perfectly fine for our overnight stay.

10

Jennifer

Nov 24, 2025

·

Stayed 1 night

Clean room with new carpet, adequate amenities, nice breakfast. Would stay there again.

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AI-generated summary based on recent guest reviews

Rooms

Beds are comfortable and some rooms are very spacious (including suites), while others feel small and basic. Recurring downsides include traffic noise and unreliable Wi-Fi, plus occasional dated furnishings or minor maintenance issues.

Related guest reviews

6

William

Jun 23, 2024

·

Stayed 1 night

Pool was ice cold and staff had to let you in to pool area every time you came and went because rm key cards didnt work for pool. Only half of hotel has wifi, we had none. Wife and I both got sick from complimentary breakfast, stay away from the eggs. The bacon and sausage were floating in 4" of gease. We needed to do laundry, impossible when other people also needled to do laundry and there is only 1 washer and one dryer.

8

FONG JIN

Dec 28, 2022

·

Stayed 19,353 nights

Overall a pleasant stay but WiFi signal in both rooms was very weak and we could not access throughout stay. Reported front desk and they couldn't do anything. They should follow up for subsequent guests. Thank you.

10

Nyxy

Sep 7, 2024

·

Stayed 1 night

We got the suite. It was very nice for the fact that it look like an apartment. There was a lot of room for myself spouse, and my two kiddos. It was very nice for the fact that it look like an apartment. There was a lot of room for myself spouse, and my two kiddos. There is a full size kitchen and a dining table.

8

Tamara

Jul 5, 2024

·

Stayed 1 night

No wifi available however, laundry machine was and that was just what we needed. Thanks for a great stay.

6

robin

Jun 23, 2024

·

Stayed 1 night

Room and location were nice, but I never did get the Wi-Fi to work and couldn’t get more than two bars on my phone

8

Lori

Oct 9, 2023

·

Stayed 2 nights

Rooms were super small, not like the photos….walls were very thin. Pool was great…Restaurant was pretty good. Complimentary breakfast was perfect.

8

Omid

Mar 20, 2024

·

Stayed 1 night

It is very noisy.

8

Jamie

Jan 13, 2025

·

Stayed 3 nights

Our room was clean, the staff were really nice. The body wash fell off the wall after each shower. The carpet is worn down and dirty looking. The area is constantly busy. There are a lot of businesses near, but leaving the hotel was hard because of the amount of traffic. There was also a lot of noise from the roads nearby until midnight or later.

6

Jeanette

Sep 13, 2025

·

Stayed 2 nights

Check in was interesting. There is a machine with a screen in the lobby and you check in with someone virtually, like Zoom. Checkout was the same. I found it pretty off putting. The room was super uncomfortable. We stayed in the larger room with two king beds and a sofa. Everything was extremely noisy. The floor, doors, couch, bed, chairs, everything squeaked and creaked. Additionally, all the furniture was way too soft. I would have preferred sleeping on a marshmallow. All the staff were friendly and helpful, but the room was awful.

6

Kimberly

Nov 27, 2025

·

Stayed 1 night

Very nice Best Western. A bit noisy due to proximity to freeway. Breakfast room is a bit dark, but they kept the food fresh. Bonus - they have two different types of waffle maker!

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AI-generated summary based on recent guest reviews

Service

Staff interactions are often friendly, especially at breakfast and with maintenance, but many guests dislike the virtual kiosk check-in with remote agents and the lack of an on-site front desk presence. Some report slow problem resolution or key issues.

Related guest reviews

6

Kerry

Mar 31, 2025

·

Stayed 1 night

There's literally no actual people at the hotel. The "front desk" is "staffed" by a call center. It's pretty terrible.

10

Joe

Jan 3, 2025

·

Stayed 3 nights

The staff here is great and efficient. We to extend our stay and it was seamless. Check in was fast and efficient as well. We stay here all the time. It's not super fancy but the rooms are clean, bed is comfortable and the staff is professional.

10

rose

Aug 22, 2024

·

Stayed 8 nights

I had a problem with the room door locking. Building maintenance was very quick in responding and fixing the problem.

4

Peter

Feb 18, 2025

·

Stayed 1 night

Decent hotel, but had to wait 15 minutes to check in, they only use a kiosk with a remote employee

6

Robin J

Feb 24, 2025

·

Stayed 4 nights

Hotel does not have any desk staff to check-in or help with any services. You are met with a television screen in an empty office and a man/woman on the screen who is in Columbia South America. I had trouble getting room keys that worked and found that to be frustrating. Also when I wanted to use the laundry room it was locked and required a key. Again you have to go to the television screen and make the request. Problem is that there is no human to hand you the key, and the maintenance and housekeeping staff wandering around outside do not speak English. Very poor customer service when you have to rely on a face on a screen who is 4000 miles away.

10

Lee

Jul 2, 2025

·

Stayed 2 nights

It's a great little hotel. But there is NO ONE manning the reception desk. Check in is by a kiosk. It's a little disconcerting to have no one around, especially at night. Cleaning staff were terrific, however.

2

Rebecca

Nov 2, 2025

·

Stayed 1 night

didn't bother with breakfast because Fox news was on, which seemed hostile, esp in CA No place to separate recyclables in the room. I would never stay at this place again. I want to check in with a real person who knows the property and the area, not someone on a screen who doesn't know anything about the property and is miles an miles, perhaps a continent away. There's a point when a business tries to squeeze so much out of you while getting rid of so many people (like a present human being desk clerk), that you just have to say no. I've already told people not to stay here. The Fox news said it all.

10

Byron

Jun 10, 2024

·

Stayed 4 nights

The staff was so friendly and kind. Maria who worked in the breakfast area was an absolute ray of sunshine

4

James

Jul 31, 2025

·

Stayed 1 night

Wasn’t please that with the money I paid for the room there wasn’t an actually person at the desk. I believe if you aren’t going to pay someone to be a the counter to assist then the cost should be much cheaper. Right there is 1/4 your cost to operate so please do the math and be than much cheaper. I think being a business in the community you have an obligation to hire locals not farm it out to over seas.

10

Cathie

Aug 26, 2024

·

Stayed 2 nights

the front desk was very personable and helpful. The maintenance man quickly came to fix a broken electric outlet. He was very nice and efficient.

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AI-generated summary based on recent guest reviews

Location

Conveniently off Highway 101 near shopping, groceries, and restaurants, with easy access for road trips. The trade-off is frequent traffic noise, and it is not in the downtown core.

Related guest reviews

8

Layla

Aug 18, 2025

·

Stayed 2 nights

conveniently located. Free parking right next to room.

6

terri

Mar 20, 2024

·

Stayed 1 night

The location is very convenient. There are nearby places to eat and shop within walking distance. The only issue is that the nearby street is busy and a bit noisy. When trying to find the place, it is easier to pull into where Cafe Bellini is and go around to the back parking lot.

10

Lior

Mar 7, 2024

·

Stayed 2 nights

I had a nice stay there. I must point out The staff was very friendly from the lobby, kitchen and maids. I would definitely book again when Im visiting the area. If you are too sensitive for noise at night it might be a challenge for you as it's on main streets but it didn't bother me.

10

Stacy

Jul 4, 2025

·

Stayed 2 nights

An older motel, but very friendly and clean! Also, great location!

10

Timothy

Apr 1, 2025

·

Stayed 2 nights

The motel met our needs. It was nice to have a restaurant nearby. There was some road noise at night, but that is expected being near a busy intersection.

10

Mark

Mar 11, 2024

·

Stayed 3 nights

Good stay overall. No complaints. Attractively priced option in Petaluma and close (within a mile or two) to pretty much everything in Petaluma. Happy with our stay - good value.

8

Aurora

Aug 30, 2025

·

Stayed 1 night

Easy to find. Conveniently next to Freeway

8

Michael

Dec 18, 2024

·

Stayed 1 night

Easy to get to and convenient to 101 and 116. With that said, it's a little noisy in the morning as rush hour kicks in.

8

brian

Nov 15, 2024

·

Stayed 1 night

Fine for one night stay, but not downtown

10

Melinda

May 3, 2025

·

Stayed 3 nights

Good value, comfortable bed, convenient location. A bit noisy, overall met our needs perfectly.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives frequent praise for hot items and waffles, with a standout, helpful attendant; the adjacent restaurant is a plus for meals. At times the breakfast area gets crowded or runs low on items, and a few found it average.

Related guest reviews

8

Robert

Nov 11, 2024

·

Stayed 1 night

Great location. easy to find. Very friendly staff. Good breakfast.

10

LilyAnn

Aug 27, 2024

·

Stayed 1 night

Best breakfast in town.

8

Joan

Jan 25, 2025

·

Stayed 1 night

I always love staying here and one of the reasons is for the breakfast. This time the breakfast was not good at all. There was no hot water for the oatmeal. The room was really crowded so it was hard to move around. The staff had to go across the parking lot to get supplies so she was gone for quite awhile when she had to leave. The waffle station was really clogged with people waiting because they ran out of batter. The apple juice was very watery - it was probably running out. So disappoiinted.

8

Beverly

Oct 18, 2023

·

Stayed 1 night

Great location and friendly service. Good restaurant next door!

8

Becky

Jan 28, 2025

·

Stayed 1 night

Very affordable clean and quiet hotel. I am grateful for the 6:30 a.m. breakfast, however, the bagels were dry and stale.

10

Sharon

Jul 25, 2025

·

Stayed 2 nights

Our stay was very comfortable! Yummy restaurant next door, and a very nice breakfast offered on property!

10

Liliana

Jul 19, 2024

·

Stayed 1 night

Loved my stay, very clean quiet !!! Breakfast was amazing I will stay again for sure

10

Bonnie

Sep 1, 2025

·

Stayed 2 nights

This place is amazing, so clean, staff very friendly, good breakfast all kinds of food and store within walking distance

10

Man Ching

Apr 1, 2024

·

Stayed 1 night

Amazing hot breakfast with egg, bacon, sausage and two waffle machines. Cold cereal, pastries, tea, and coffee are also available.

8

Loren

Jul 24, 2025

·

Stayed 1 night

1. do not like remote video check in experience 2. Power outage affected early morning breakfast preparation

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AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$88
March	$98
April	$100
May	$128
June	$132
July	$138
August	$130
September	$111
October	$115
November	$100
December	$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $109	18 $160	19 $183
20 $100	21 $100	22 $100	23 $100	24 $102	25 $181	26 $190
27 $110	28 $100	29 $105	30 $104

Su	Mo	Tu	We	Th	Fr	Sa
				1 $103	2 $190	3 $198
4 $104	5 $98	6 $106	7 $104	8 $100	9 $172	10 $170
11 $101	12 $100	13 $104	14 $104	15 $103	16 $172	17 $174
18 $105	19 $105	20 $105	21 $105	22 $105	23 $163	24 $166
25 $104	26 $104	27 $103	28 $105	29 $105	30 $148	31 $149

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Microwave

Standard Room, Multiple Beds, Accessible

Standard Room, Multiple Beds, Microwave (Oversized Room)

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Pet Friendly)

Suite, 2 Queen Beds, Kitchen (Separate Living Room)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Microwave

Standard Room, 1 King Bed, Accessible

Standard Room, 1 Queen Bed, Microwave

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Best Western Petaluma Inn

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Prices for upcoming dates