Courtyard by Marriott Pleasanton

The ac leaked and the room smelled bad and they charge 7.25 for parking which is ridiculously stupid as i gues why pay for parking and the price was more because if that. Only thing that was goid which we appreciate was the taking some money off the total because of the leaking ac unit. Because of that we will be going back giid compensation

Excellent and quiet. Don’t like that of paying parking . After already for the hotel that is on the high side in price

The Courtyard was fine. What annoyed me was being surprised by the pointless fees. First, they charged for parking, which I can understand if we were downtown in a big city. But this was normal parking around the outside of the hotel--like every other hotel in the area that don't charge. And for the change they didn't provide any added security. Second, they wanted to charge for their overpriced breakfast. Also, because I reserved the room through Hotels.com, Marriott had a hard time linking the stay with my Marriott rewards account number. All-in-all, I like Marriotts and this one was okay, but I won't stay at that one again. There are too many options in the area.

Our room was as expected, clean, and in good condition. The facility itself was in mostly good shape. There were some areas being renovated that were a little dirty, but that's to be expected. Most of the amenities I wanted to use were closed during our stay, sadly. There is a small onsite cafe and Starbucks. Both are outrageously priced. The beds are okay, but very firm. The pillows are thin and soft. The building is quite large and the elevator is nowhere near the lobby; it is at the complete opposite end of the the building. It made our trek with a bell cart full of stuff a bit of a journey, but whatever. All in all, we were happy with our stay. We didn't encounter any major issues.

I don't like that you charge for parking

I wish there was free parking we already have to pay city tax and tourism tax and weird other taxes

the hotel and its surrounding are nice. My room is clean and the space is good. My reservation included free breakfast which is ok but not great. The only complaint is the hotel charge $10 for parking on their lot which is an exception to other hotels ( such as : Holiday Inn, Hampton Inn ....etc ).

Overall great facility, however, wished there was more than one elevator location.

The only issues we had was that the refrigerator compressor went off in the middle of the night and I had to unplug it...Plus we were surprised we were charged for parking. We stay there when we visit our son in Pleasanton and this is the first time they have charge for parking. Seems unnecessary since it is a large parking lot and there is no valet.

The bathroom was not clean. Found the shower dirty with old Bobbie pins on the shampoo rack. Also was not notified at time of booking that there was a $7.50 per night charge for parking. Are they kidding? It’s just a parking lot shared with other businesses with no extra security. Couldn’t believe it and their justification was that the Four Seasons next to them charges as well. We won’t be staying there again for sure.

Property was recently redone and was very clean. Very roomy and the bed was very comfortable

This was the filthiest Marriott I’ve ever stayed in. Staff were nice but I experienced several issues, and had to get housekeeping to my room to clean a disgusting bathroom “already cleaned.” I’m not impressed by this property in the slightest. I do not recommend this hotel.

The location of the property is excellent. The staff members we encountered were all friendly and professional. The room was adequate and the beds were comfortable. My only complaint is that the room was a little dusty and the refrigerator in the room did not work.

Very clean, spacious room, nice staff, good food at restaurant. We enjoyed our stay and would definitely stay here again if in the area.

was very clean and updated

The room were clean and the staff was friendly.

As expected. Very clean & comfortable hotel

Nice hotel in an office park, clean with a friendly, accommodating staff.

Staff great. Only issue is shower was not fully cleaned.

The bathroom was not clean. Found the shower dirty with old Bobbie pins on the shampoo rack. Also was not notified at time of booking that there was a $7.50 per night charge for parking. Are they kidding? It’s just a parking lot shared with other businesses with no extra security. Couldn’t believe it and their justification was that the Four Seasons next to them charges as well. We won’t be staying there again for sure.

The room was big and spacious; however, it was not the room I paid for. It was very clean and comfortable. There were many handrails installed in the bathroom and in good placement.

Loose mirror, knobs coming off on shower door, strip of veneer coming off main counter…. Clean but not maintained. Room service only every other day… I told them “ok but bring us more towels please…” nope. Never heard a peep. I walked by one housekeeper but she didn’t seem approachable, maybe just having a bad day. Otherwise, room was ok, coffee maker in room but no waters. Small fridge was very loud, had to unplug it to sleep. Rate was ok so overall….. meh, 3.75 rating. Lobby was well staffed and friendly. I had a breakfast sandwich and a mocha which were nice.

The mini fridge didn't work.

One night family visit. Clean, quiet, comfortable. Good value. I would return.

Everything was fine, but the room was showing it's age.

Very clean, spacious room, nice staff, good food at restaurant. We enjoyed our stay and would definitely stay here again if in the area.

The room was clean, the bed was starting to get lumpy, the staff (it least what we saw of them) were courteous, there was no Breakfast (for what this room cost there should have at least been something), and the Air condition was Loud, when it came on. Luckily the nights were cool and it didn't come on that often.. Oh, did I say it was loud..!!

Reasonable price for an older hotel. Check-in was smooth, and the room had some updates. The TV didn't work, and the walls are thin.

The room were updated and nice. We might come back if we are in the area again.

This was a great choice for a hotel to utilize for work travel while in the area. The rooms were spacious, and I appreciated having a micro-Starbucks for a quick coffee in the morning before heading to the office, and the check-in, check-out process was a breeze.

I know Marriott offers cleaning every other day or not at all during your stay. I definitely chose the alternate day cleaning, but in my five night stay I didn't get any change of towels or any cleaning until after the fourth night

Very friendly and helpful staff. Went above and beyond for us

This is our first time staying in the Pleasanton area, and we're lodging at the Courtyard by Marriott for my teen daughter's water polo program. Our family always looks for a good value hotel that fits our budget. And we can say that the Courtyard is a good deal for the price you pay. You get your money's worth. The check-in staff was very friendly and helpful, which added to our positive first impression. We encountered a slight issue with our room's lock, but a maintenance worker arrived within five minutes of us reporting the problem. Initially, I had booked a king-sized bed for my daughter and me, but my daughter was a bit disappointed after we got to the room. However, the front desk staff accommodated our request quickly, and we could switch to a new room with two beds. Additionally, I requested a late checkout since our flight back to Chicago isn't until after 11 pm, and the staff was more than willing to put in a request for us. The manager was helping the front staff during our room change request and when the maintenance person came to fix our lock. So far, our experience has been very positive, and we feel very much at home in our two separate beds. ;-) One thing I would suggest is to have few couple of decorative items such as paintings, dry flowers, etc. - just couple.

For the most part, we enjoyed our stay. Hotel staff was courteous. However, on our second night, guests hosted a huge party and there was loud screaming and music until 2 am. My husband went down to the front desk three times until security came up to deal with the horde of party guests occupying the room. Security might need to be beefed up at this particular hotel.

Check in issues

Very clean, spacious room, nice staff, good food at restaurant. We enjoyed our stay and would definitely stay here again if in the area.

Nice hotel in an office park, clean with a friendly, accommodating staff.

The staff was wonderful! Nice breakfast 😊

This was a great choice for a hotel to utilize for work travel while in the area. The rooms were spacious, and I appreciated having a micro-Starbucks for a quick coffee in the morning before heading to the office, and the check-in, check-out process was a breeze.

It was a nice stay. Friendly helpful front desk staff. No issues.

Only one night...was relaxing.. .was in perfect location for the next day event.

Very fast check in service, room was clean and comfortable. A very easy drive from downtown Pleasanton.

Great Location many food choices within walking distance.

Room was decent. Staff were friendly. Room was clean, but average. Halls were very dark. Hotel itself was hard to find. Hidden by vegetation and had a very small sign.

great location, close to BART

Continent and quick to shopping and the soccer tournament.

It’s more of a commuter hotel . It’s not as close to Main Street as it appears

Nice hotel in an office park, clean with a friendly, accommodating staff.

A nice place to stay where people are friendly, clean, and close to shops and restaurants.

Nice property in an office complex neighborhood. No drama..corporate and not particularly appealing but fine.

Checkin was easy. Room was clean. Bed was comfortable. Bathroom was clean. Convenient location. The bistro was a little pricey but convenient. Checkout was easy. All in all a good place to stay and price was good too.

A short walk from Maverick's, where my Son's engagement party was held! After the fun, I had a great night's sleep in my beautiful room! The next morning, I went to the Bistro in the lobby area and picked up a Starbucks latte and a delicious breakfast sandwich with fresh fruit cup. Members of our party had gathered in a semi private area (in the lobby), where we relived the highlights of the previous night with joy and laughter! Another perfect Marriott stay💕

Inez at reception was exceptionally helpful. -Didn't like Starbucks taking over breakfast. This was not a smooth transition for them. We were surprised at the prices even though we paid for breakfast upfront. Thankfully, thankfully, Inez reported the problem (w/o our expecting it) and we were refunded the money. Be prepared to pay $7 for a bottle of OJ. Please take back the concession. Everyone we saw in front of us (mostly seniors like us) skipped eating there.

The Courtyard was fine. What annoyed me was being surprised by the pointless fees. First, they charged for parking, which I can understand if we were downtown in a big city. But this was normal parking around the outside of the hotel--like every other hotel in the area that don't charge. And for the change they didn't provide any added security. Second, they wanted to charge for their overpriced breakfast. Also, because I reserved the room through Hotels.com, Marriott had a hard time linking the stay with my Marriott rewards account number. All-in-all, I like Marriotts and this one was okay, but I won't stay at that one again. There are too many options in the area.

Our room was as expected, clean, and in good condition. The facility itself was in mostly good shape. There were some areas being renovated that were a little dirty, but that's to be expected. Most of the amenities I wanted to use were closed during our stay, sadly. There is a small onsite cafe and Starbucks. Both are outrageously priced. The beds are okay, but very firm. The pillows are thin and soft. The building is quite large and the elevator is nowhere near the lobby; it is at the complete opposite end of the the building. It made our trek with a bell cart full of stuff a bit of a journey, but whatever. All in all, we were happy with our stay. We didn't encounter any major issues.

Very clean, spacious room, nice staff, good food at restaurant. We enjoyed our stay and would definitely stay here again if in the area.

Nice breakfast options at hotel restaurant and the staff were all friendly.

We've been to the Scottish Games in Pleasanton, CA for the last 3 years to watch friends compete in bagpiping. Lots of other things going on and always a great vibe. We stay at a nearby Courtyard by Marriott and it was a very pleasant stay. Extremely quiet and comfortable King bed room. Only downside was the onsite cafe, which was quite pricey even by Bay Area standards we thought. Food and service very good, convenience a plus for our party - no trying to find the "right" place away from our home base that everyone could agree on. Breakfast especially good. It's why we come back to Courtyard often.

We had to ask for more soap, coffee for 2 people instead of 1. Outlet did not work in bathroom to use hair dryer. No breakfast included, but had a $$ bistro/Starbucks. For the price, breakfast should have been included.

This was a great choice for a hotel to utilize for work travel while in the area. The rooms were spacious, and I appreciated having a micro-Starbucks for a quick coffee in the morning before heading to the office, and the check-in, check-out process was a breeze.