Name: Pleasanton Marriott
Address: 11950 Dublin Canyon Road, Pleasanton, California, United States of America, Pleasanton, California, US
Price range: $116–$990 per night
Rating: 8.1

What guests think

At Pleasanton Marriott, guests consistently highlight clean, comfortable rooms and friendly, professional staff, along with a convenient location near freeways and the mall, while noting recurring noise from thin walls, AC units, and nearby traffic that can disrupt sleep.

Facilities include a heated pool, bar and lounge, free parking, and a fitness room with Peloton bikes, though guests mention occasional hot tub or elevator issues, limited lounge offerings on holidays, and paid Wi-Fi. Breakfast and the on-site bistro are frequently praised, but some found items cold or the price high when not included. Service is generally warm and efficient, with a few reports of delayed housekeeping, reservation mix-ups, or difficulty reaching the hotel by phone. Overall, expect a clean, convenient stay with good amenities, but consider earplugs if you are sensitive to noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities include a heated pool, bar and lounge, free parking, and a fitness room with Peloton bikes; guests also note occasional hot tub or elevator issues, limited lounge offerings during holidays, and that Wi-Fi may carry a charge.

Related guest reviews

10

Shauna

Jan 12, 2025

·

Stayed 1 night

Our check in was easy and we were able to check in early. Our room was clean and the beds were very comfortable. I didn't use the fitness center but they have Peloton bikes which for me is excellent!

10

Kevin

May 9, 2025

·

Stayed 1 night

Close to freeway. Priced reasonably. Bar and restaurant stay open late.

10

Chris

Apr 10, 2024

·

Stayed 1 night

Enjoyed the hot tub

10

Lisa

Jun 26, 2025

·

Stayed 1 night

My grandkids love the pool

10

Deborah

May 12, 2024

·

Stayed 1 night

this hotel is staffed with the friendliest and helpful employees. the pool really is heated

8

Anthony

Dec 15, 2024

·

Stayed 1 night

elevator malfunctioned

4

Monica

Apr 21, 2024

·

Stayed 1 night

WiFi is not free. Charged me $9.95 for a day

10

rashan

Nov 11, 2024

·

Stayed 1 night

Nice Hotel Great staff Safe, free, and convenient parking

8

Elwyn

Nov 30, 2025

·

Stayed 2 nights

My wife and I have stayed at this hotel property multiple times over the past 10 years. Always enjoyed our stay. We checked in on Thanksgiving day 2025, paid extra for Club Room access only to find out by 5pm there was no usual afternoon snacks served that afternoon. I went to the front desk and was told that since it was Thanksgiving day they were short staffed.

10

pascal

Nov 24, 2025

·

Stayed 1 night

All good. One issue, but too late to fix at this point: the hotel is located in such a noisy place (highway traffic) that the pool and jacuzzi are not attractive at all. The noise not only comes for the various highways and roads, but bounces back on the facades into the swimming pool area. Bad architecture from the start. The pool area should have been built on the other side. Oh but wait, that would have been facing north, in the shade… sandwiched between two buildings?

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe Pleasanton Marriott as clean and well maintained, though a few mention missed housekeeping or minor maintenance/overflow issues.

Related guest reviews

10

suzanne

Sep 4, 2025

·

Stayed 1 night

Clean, fast and friendly.

10

Kamiar

Mar 30, 2025

·

Stayed 1 night

Clean and convenient

6

Ansel

Dec 3, 2024

·

Stayed 1 night

There was a miscommunication about housekeeping. And no housekeeping was done the first night. There was only one bottle of water left in the room for two of us.

8

EDDIE

Aug 31, 2025

·

Stayed 1 night

Over in the outside smoking area there was an overflowing garbage can with an extreme amount of trash on the ground. someone over looked it on their maintenance inspection rounds.

10

Karen

Jul 15, 2025

·

Stayed 2 nights

Updated hotel that was clean and had easy access to/from freeway

10

Brett

Nov 30, 2024

·

Stayed 1 night

We would definitely stay here again. Nice hotel where everything was clean and well taken care of. Great bed and shower too.

2

Maaria Lourdes

May 23, 2023

·

Stayed 2 nights

The room was not made when we returned in the evening, towels were still on the floor, bed not made, no replacement of coffee, it was so disappointing. We will never use Marriott again!

10

Andrea

Apr 28, 2025

·

Stayed 1 night

The hotel was very quiet and the rooms were nice and clean

10

Crystal

Oct 26, 2024

·

Stayed 1 night

Great property, friendly staff and very clean rooms.

4

Nicholas

Aug 3, 2023

·

Stayed 3 nights

No daily housekeeping, room service ends early. Not worth the additional price. Might as well stay at the Holiday Inn.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable with good beds and some nice views. Recurring complaints involve thin walls and loud AC, plus occasional pillow discomfort or room-type mismatches.

Related guest reviews

10

Cassie

Aug 18, 2025

·

Stayed 1 night

Nice hotel and the rooms were updated and really clean!

2

Wendy

Dec 3, 2023

·

Stayed 1 night

I reserved a king size bed/ room. They put me in an ada room with two standard size beds. I couldn’t even sleep with my husband as we are both tall and couldn’t fit together on the standard bed. We had to sleep separately for a company holiday party function.

6

Rochelle

May 7, 2025

·

Stayed 2 nights

1. the AC was very loud and woke me up every hour for 10 minutes each hour starting at 3 AM the first night and I barely slept but after I talked to someone the next day he went in later and when i got back from being out it was fixed 2. the check in clerk gave me room 102 on the 1st floor by the back door and she told me I could use it and would be easier with my mom in a wheelchair. but i didn’t know you can’t go back inside once you go out and so i did not use it. i ended up doing a lot of walking to the front entrance pushing a wheelchair since the room was so far away. i wasn’t too happy about that. 3. the breakfast we got was ok and the service was good but the food was cold so not very enjoyable and for the price i felt it should be fresh and not cold. i didn’t have time to wait for it to be fixed so i didn’t complain 4. room was very clean and comfortable

8

Adriana

Jun 30, 2025

·

Stayed 1 night

Our room was 102 and we were placed right next to an exit door and in from of parking lot so it was a hard night with a lot of noise from people walking in and out from that exit door and cats pulling in and out other that that everything was clean and staff was great

8

banafsheh

Jun 30, 2025

·

Stayed 1 night

Everything was great, except thin walls, you can hear everything the next door says or do 😶

6

Chi

Dec 15, 2025

·

Stayed 1 night

Mattress was too soft Not good for stiff back

8

Eliza

Sep 15, 2025

·

Stayed 1 night

We were very pleased with the room. The only comment is please change your pillows. It was uncomfortable to sleep on. Too flat. Not enough cushion. Otherwise, the room and the location of the hotel is perfect.

10

Katherine

Apr 14, 2025

·

Stayed 1 night

We stayed here for a night as we had a concert in Oakland and it was nice :) Staff are very quick amd efficient with check in and check out. Room was clean and the views are nice but you might get a little lost lol. It seems safe and the mall is right across the street, which means theres also PF Changs and Cheesecake Factory! 10/10 would recommend if you need a stay in Pleasanton.

8

Naomi

Sep 1, 2024

·

Stayed 1 night

AC was noisy and lots of road noise.

2

Amy

Feb 18, 2024

·

Stayed 1 night

The a/c had a clicking noise that happened all night. Couldn’t get good rest before my best friends wedding the next day.

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AI-generated summary based on recent guest reviews

Service

Staff and front desk are widely praised as friendly, helpful, and efficient, with smooth check-in. Some guests reported rude or unresponsive interactions, delayed sheet changes, reservation or cancellation issues, or difficulty reaching the hotel by phone.

Related guest reviews

10

Jane

Apr 12, 2025

·

Stayed 1 night

Very nice property and the shining star is Maria at the front desk! She is personable, helpful and a true professional! Definitely a wonderful asset to this hotel! Lily in housekeeping is very helpful & cheerful and helped me with my luggage cart. Always a smile on her face! I definitely will be back!

10

Carol

Feb 18, 2024

·

Stayed 1 night

The front desk personnel are so helpful and friendly.

10

Margaret

Sep 14, 2024

·

Stayed 3 nights

The staff here is amazing. They are always on top of things. I had the same group the entire weekend and was never disappointed. I will always come back to this specific hotel every Scottish Games in Pleasanton as I have the last 7 years. Always easy, fun, quiet and painless.

10

Kathy

Apr 21, 2025

·

Stayed 4 nights

Staff was super friendly, attentive and accommodating.

4

Kamal

Dec 21, 2025

·

Stayed 4 nights

I’ve always heard great things about Marriott but I was a little disappointed this stay we had asked multiple time to have someone come to change out the sheets in the room because we spilt water on it at first they said it was to late but they’d bring sheets but no one ever did and then we said it the next day and they didn’t even come till late. We were there 3 days and only got the sheets changed once even though we asked a few times. We also asked for extra pillow and they said we can only get one, the pillows and the pillows were not even comfortable as soon as you put your head on it they deflate not sure if it’s because it’s old but honestly I was very upset picked Marriott because they have a great reputation and it was very disappointing.

10

Ira

Dec 26, 2022

·

Stayed 1 night

The room and check-in was great. however I was very disappointed with the fact that I tried to call the hotel and the corporate number for over an hour on Christmas Eve to say I was arriving after 1am. And no one ever answered the phone. I heard recordings that a person would answer in 8 minutes but that never happened. Very upsetting.

8

Lisa

Dec 27, 2022

·

Stayed 3 nights

Our annual stay for the holidays. The bar staff is FANTASTIC...the food delicious. A man working the front desk has ZERO PERSONALITY and is too serious and formal for this job. 2 women we experienced later were smiling and enjoyable.

6

Lin

Sep 3, 2025

·

Stayed 4 nights

The staffs are not responding well. The services are delayed.

10

Bryan

Oct 27, 2024

·

Stayed 2 nights

Staff is exceptional. Excellent front desk (Nicole) on phone and in person). Professional an friendly. Property staff is accommodating and so kind, courteous and friendly.

2

MIla

Sep 21, 2025

·

Stayed 2 nights

This hotel unilaterally canceled our reservation over night. The manager quoted “a policy” but when asked to show such policy in writing stated he doesn’t have anything in writing. He argued and originally refused to reimburse us fully, but eventually after some raised voices and demanding took place in the lobby, agreed to reimburse for both nights.

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Location

Convenient for drivers and shoppers near the 580/680 freeways, BART, and Stoneridge Mall; many guests felt safe and found it easy to access area attractions. Some report highway noise affecting the pool and certain rooms.

Related guest reviews

10

Jennifer

Sep 30, 2023

·

Stayed 1 night

Great spot! Easy to access and super close to the Dublin/Pleasanton area.

10

Steven

Dec 22, 2024

·

Stayed 4 nights

Pretty location Quiet. Easily accessible to the places I wanted to go.

10

Shivam

Aug 22, 2024

·

Stayed 2 nights

Very nice location. Very safe

10

Dawnie

Aug 25, 2025

·

Stayed 1 night

I always stay at this Marriott when I am in town! It’s so close to all freeways! Food & shopping super close! Always clean staff is always helpful!

10

Karen

Jul 15, 2025

·

Stayed 2 nights

Updated hotel that was clean and had easy access to/from freeway

10

William

Aug 2, 2024

·

Stayed 2 nights

Great facility. Located right off the freeway. Easy access. Helpful staff.

8

B

Sep 9, 2024

·

Stayed 3 nights

It was conveniently located to the BART and the propertywas well kept and really nice

10

Katherine

Apr 14, 2025

·

Stayed 1 night

We stayed here for a night as we had a concert in Oakland and it was nice :) Staff are very quick amd efficient with check in and check out. Room was clean and the views are nice but you might get a little lost lol. It seems safe and the mall is right across the street, which means theres also PF Changs and Cheesecake Factory! 10/10 would recommend if you need a stay in Pleasanton.

8

Naomi

Sep 1, 2024

·

Stayed 1 night

AC was noisy and lots of road noise.

10

pascal

Nov 24, 2025

·

Stayed 1 night

All good. One issue, but too late to fix at this point: the hotel is located in such a noisy place (highway traffic) that the pool and jacuzzi are not attractive at all. The noise not only comes for the various highways and roads, but bounces back on the facades into the swimming pool area. Bad architecture from the start. The pool area should have been built on the other side. Oh but wait, that would have been facing north, in the shade… sandwiched between two buildings?

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site bistro/bar receive frequent compliments, and room service was reported quick by some. Critiques include cold items or slow service at times, higher prices when not included, and reduced lounge offerings on holidays.

Related guest reviews

10

Dianne

Sep 13, 2023

·

Stayed 3 nights

Lovely hotel with a bar and a large lounge area for groups to gather. Very clean and good location

10

Lloyd

Nov 22, 2023

·

Stayed 3 nights

The hotel is very well appointed, and is conveniently located. Staff were courteous and helpful. The breakfast buffet was very good. We would stay here again. Highly recommended.

10

Kevin

May 9, 2025

·

Stayed 1 night

Close to freeway. Priced reasonably. Bar and restaurant stay open late.

6

Gholamreza

Aug 7, 2025

·

Stayed 1 night

No restaurant on site.

6

Rochelle

May 7, 2025

·

Stayed 2 nights

1. the AC was very loud and woke me up every hour for 10 minutes each hour starting at 3 AM the first night and I barely slept but after I talked to someone the next day he went in later and when i got back from being out it was fixed 2. the check in clerk gave me room 102 on the 1st floor by the back door and she told me I could use it and would be easier with my mom in a wheelchair. but i didn’t know you can’t go back inside once you go out and so i did not use it. i ended up doing a lot of walking to the front entrance pushing a wheelchair since the room was so far away. i wasn’t too happy about that. 3. the breakfast we got was ok and the service was good but the food was cold so not very enjoyable and for the price i felt it should be fresh and not cold. i didn’t have time to wait for it to be fixed so i didn’t complain 4. room was very clean and comfortable

10

David

Jun 3, 2024

·

Stayed 3 nights

Breakfast buffet and free soda/snacks was great

10

donna

Nov 2, 2025

·

Stayed 1 night

Everything was perfect, the bed and the sheets very comfortable, and the Down pillows were excellent, breakfast was terrific and made it in time the night before for dessert and coffee!

10

John

Sep 22, 2025

·

Stayed 2 nights

It’s a Marriott. I swear wherever I stay in their properties worldwide, the same room follows me! It’s certainly clean and safe with plenty of parking. Good selection is convenient but boring. Far better to venture out to a nearby restaurant. However we did have room service the night we arrived and it was delivered quick and in disposable trays in a brown bag. Very convenient as it can be disposed of easily. However not all the staff were friendly. Sure they did the right greeting but it was mechanical. However people have off days. I would stay there again.

8

Simran

May 13, 2025

·

Stayed 1 night

We stayed for one night. The room was clean, comfortable and roomy. Had breakfast the next morning. One of the items was not great, so left some feedback. The chef called to apologize the next day! Very cool.

8

Rich

May 16, 2023

·

Stayed 2 nights

Long wait for beverage service. Appeared to be understaffed.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$173
February	$199
March	$193
April	$185
May	$206
June	$242
July	$192
August	$179
September	$228
October	$301
November	$154
December	$152

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $226	10 $179	11 $116	12 $121
13 $187	14 $372	15 $990	16 $373	17 $208	18 $134	19 $149
20 $185	21 $474	22 $990	23 $990	24 $228	25 $139	26 $155
27 $194	28 $237	29 $278	30 $252

Su	Mo	Tu	We	Th	Fr	Sa
				1 $212	2 $154	3 $142
4 $200	5 $252	6 $990	7 $268	8 $221	9 $134	10 $139
11 $204	12 $287	13 $323	14 $321	15 $188	16 $138	17 $142
18 $185	19 $222	20 $261	21 $236	22 $210	23 $138	24 $136
25 $197	26 $224	27 $990	28 $244	29 $212	30 $125	31 $134

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

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