Is parking available at the hotel?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary breakfast is included. Specific serving hours are not mentioned.

Does the hotel allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 20 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:30, and check-out is at 11:00. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features does the hotel offer?

The hotel has limited wheelchair-accessible facilities, including step-free entrances and designated areas. Specific features for pool access are not mentioned.

Where is the hotel located in relation to nearby attractions?

The hotel is located in the heart of Rocklin, within a 5-minute drive of Sierra College and Johnson-Springview Park. It is approximately 4.2 miles from Fountains at Roseville and 5.1 miles from Placer County Fairgrounds.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.

What are the hotel policies for guests staying with children?

Children up to 20 years old can stay for free when occupying the parent or guardian's room, using existing bedding.

SureStay Plus Hotel Rocklin - Comfortable Stay

Average nightly price at SureStay Plus Hotel by Best Western Rocklin by month, last 12 months (USD)
Month	Average price
January	$73
February	$69
March	$80
April	$91
May	$92
June	$91
July	$86
August	$80
September	$82
October	$95
November	$81
December	$77

What guests think

Across recent reviews, SureStay Plus Hotel by Best Western Rocklin is praised for friendly, accommodating staff, decent value, and a surprisingly solid free breakfast, while common downsides include dated interiors and noticeable highway noise.

Guests often find rooms clean enough, but housekeeping is by request and can be inconsistent during multi-night stays. Frequent complaints cite hot water and water pressure issues, aging mattresses and TVs, demagnetizing key cards, elevator hiccups, and strong smells from smoke, pets, or cleaning products. Location is convenient to the freeway, restaurants, and Thunder Valley events, though traffic and hallway noise can disrupt sleep. Expect a budget stay with warm service, good breakfast, and uneven upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Basic facilities include a small outdoor pool, pet-friendly areas, and ample, well-lit parking. Several reviews mention an aging elevator and occasional issues with exterior door locks or the ice machine, and there is no guest laundry.

Related guest reviews

8

Geneva

Mar 15, 2023

·

Stayed 2 nights

The elevator stopped working. Had to climb stairs.

10

Victor

Oct 2, 2025

·

Stayed 2 nights

The parking area was well lit at night and quite plentiful as far as spaces ! Very friendly staff !

6

Caddie

Jan 17, 2025

·

Stayed 2 nights

Elevator is too old. No indoor pool or hot tub.

10

Wendy S

May 28, 2023

·

The big plus for this hotel was that they allowed pets. They have a pet area that was nice but not gated off. The staff was really nice. The breakfast was decent. The rooms are getting remodeled. The hotel is clea. They do have a small pool. There are a bunch of fast food and restaurants within walking distance.

10

Antoinette

Aug 28, 2025

·

Stayed 7 nights

Keep coming back here because of the positive interaction from the front desk to cleaning crew. All are very pleasant and respectful. The cleaning crew is amazing. Keeping up with the cleaning and making it a pleasant place to walk into from outside through the double doors and be greeted by the fresh fragrance of cleanliness. Breakfast is always wonderful and so is the swimming pool.

10

Marlon

Jan 30, 2023

·

Stayed 1 night

The stay was good, could hear the freeway from our ground floor room, and the next door room had their tv on until 5am. The rear entry door to this hotel does not lock, it has a key card but was not locked all night long . The ice machine was broken as well. But the stay was ok.

10

Miles

Mar 24, 2025

·

Stayed 2 nights

Elevator needs work

6

Shannon

Jun 9, 2025

·

Stayed 1 night

The rate was over 200$ plus a 100$ hold for a room that had poor ac, no bathroom vent, extremely small walkway around the beds Pool was dirty no pool towels barely any lounge chairs parking was awful no where to park Elevator was old smell and made loud humming creaking noises when in uses

8

James

Jul 29, 2024

·

Stayed 1 night

like the easy access to on and off freeway. Do not like that there is no guest laundry, had to find a laundromat outside of the hotel, this was not very easy.

8

Vicente

Jul 20, 2025

·

Stayed 1 night

It's nice cool pool

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests report clean rooms and public areas, while others cite strong odors, stained carpets, and leftover hair, with a few pest reports. Housekeeping is by request and can be missed during longer stays.

Related guest reviews

10

Bobbie

Nov 16, 2025

·

Stayed 1 night

Clean rooms, great staff.

10

Kent

Nov 3, 2025

·

Stayed 2 nights

Very clean

2

Earl

Sep 28, 2025

·

Stayed 1 night

Wife had some very itchy bites maybe due to some “uncleaned” pets things. Cleaners should pay attention on cleanliness. Not so good smell in the room, tolerable since we’re tired. Nicely renovated outside but they should done it too inside. BEST WESTERN in Harding Rd is a lot BETTER but then this SureStay has a higher rating. Reception staff were nice & friendly though.

10

Antoinette

Aug 1, 2025

·

Stayed 2 nights

We like the breakfast, the pool and the smell of cleanliness as soon as you enter the foyer. The wonderful fresh smell of cleaning greets you as soon as you walk through the doors before you get to the front desk reception is very reassuring. The staff are amazingly attentive. From the receptionist to the cleaning crew. All very respectful and courteous. Thank you so much for always making us feel welcome here.

4

Melinda

Apr 4, 2024

·

Stayed 1 night

The rooms weren’t very clean looking except bathroom. The a/c cover fell off when I bumped it. Hallways were dirty there was dog poop on the carpet. Keycard didn’t work twice on one room. Only $111/room on a Friday though, you get what you pay for. Comp breakfast was good.

10

Patty

Sep 8, 2025

·

Stayed 1 night

Good value! Quiet, clean and includes breakfast!

2

Jeffrey

Oct 20, 2024

·

Stayed 1 night

The room had BEDBUGS. I need a refund

2

Lauren

Oct 27, 2025

·

Stayed 1 night

The staff were friendly but honestly I would NEVER stay here again. The hotel was filthy! The carpets looked like they had not been vacuumed for years and the room smelled like cigarettes. There were kids running up and down the halls knocking on doors for HOURS. We have stayed in many hotels and this was BAD.

8

Katherine

Apr 9, 2025

·

Stayed 1 night

It was nice, except for the giant wad of hair left in the shower from the previous occupant. It wasn't even looked at by cleaning staff obviously before we checked in

2

KIMBERLY

Oct 28, 2024

·

Stayed 1 night

This hotel was extremely dirty. When I arrived it had towels on the ground in the bathroom and pubic hair in the bath. I killed a few cockroaches while in my room. And our deadbolt on the door did not work. I will not ever stay there again. Super disappointing, as I usually really like Best Western hotels.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated, with frequent notes about uncomfortable or sagging mattresses, old or fuzzy TVs, and noticeable noise from the freeway and hallways. Wi-Fi reliability varies by room.

Related guest reviews

8

Steven

May 14, 2024

·

Stayed 1 night

Clean and comfortable room, friendly staff. Good location. Road noise was a bit of an issue trying to sleep as it's constant from the highway. A/C unit was either a freezer or a burner so that took some tweaking. 5 stars if insulation was better. :) Would try to get a room on the other side of the hallway next time.

6

Analiza

Jun 5, 2025

·

Stayed 1 night

6/4/25 The mattress was not comfortable as you could feel the springs when lying down.

6

Jennifer

Sep 23, 2025

·

Stayed 1 night

The hotel was convenient and not too expensive for one night. The hotel is kind of shabby and run down, the TV was very old. It had a fridge which we liked.

8

Kevin

Feb 22, 2024

·

Stayed 1 night

Our room was facing the freeway and was very noisy

4

sandy

Jul 29, 2025

·

Stayed 1 night

It's very noisy there and hard to get any sleep, doors are banging all the time.

10

lynnia

Aug 4, 2025

·

Stayed 2 nights

No internet but room was clean n exactly as it looked in pictures

6

WILLIAM

Jul 10, 2023

·

Stayed 1 night

Nothing fancy. Overall the room is clean. Mo funny smell. Breakfast was good. Convenience location. Staff were friendly. Wifi didnt work for the entire night. The staff didnt even bother to fix the wifi or find a solution. Won't stay again.

6

juliet

Jun 5, 2025

·

Stayed 1 night

The breakfast is mediocre, the mattress was bad, it was old and sinking down, IIt hurt my back. The air conditioner running was noisy, some of the staff was hostile and disrespectful to customers, especially the bellman. The front desk customer service was friendly and helpful.

6

jackie

May 5, 2024

·

Stayed 2 nights

April, at Check-in, was friendly and helpful. The room, not so much. The entry light flickered so we couldn't use it, the towels are so small and thin they're almost useless, The TV picture is so blurry it's laughable, and the side table drawer fell out if you tried to use it. In fact all the furniture was in such poor condition I'm not sure Goodwill would accept it. The breakfast was good and the parking was sufficient.

4

Isabel

Jul 15, 2024

·

Stayed 2 nights

You get what you pay for. We stayed here for daughters softball tournament seems like there was a lot of sports this weekend. 1 elevator and 1 ice machine for a 3 story hotel, ridiculous. They were at max occupancy. Friday night we couldn’t sleep kids running up and down the hall yelling. Adults walking up and down talking so loud. The doors aren’t thick enough. Front desk said pool closed at 10, but after being awakened by kids in the hall I also heard yelling from outside and there was a bunch of kids at the pool close to 11pm. The room is small and sooooo outdated pictures did not match what it actually looked like. TV super old. Bathroom small with a small sink and counter. Called front desk so they could move us but they couldn’t just told us to call if it was loud again. The door key gets demagnetized if it gets close to your phone which was annoying. Beds very uncomfortable. Just pay extra money and stay somewhere else. My family of 4 was not comfortable at all. I also learned my lesson to always ask where our room is located as we were also given the one right across the elevator. I learned to next time speak up because I really should have called the front desk the minute I heard them playing in the hallway and maybe the fire alarm wouldn’t have gotten pulled.

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Service

Staff are widely praised as friendly, accommodating, and quick to resolve issues or offer upgrades. Some guests experienced slow or delayed check-in, early check-in fees, and inconsistent follow-through on requests.

Related guest reviews

10

Bobbie

Nov 16, 2025

·

Stayed 1 night

Clean rooms, great staff.

10

Nicole

Aug 24, 2025

·

Stayed 2 nights

Excellent customer service and clear communication.

10

JoAnn

Nov 18, 2025

·

Stayed 1 night

Great staff

10

Chunyan

Mar 17, 2024

·

Stayed 1 night

Eric at the front desk was able to accommodate my needs and upgrade my room with free of charge. It is much appreciated!

10

Brian

Aug 30, 2025

·

Stayed 3 nights

The 2 front desk, overnight, girls were extremely helpful on multiple occasions during my extended 7-night stay. The magnetic keys needed to be refreshed everyday as they never worked after 18-24hrs. Rooms are clean and the beds are relatively comfortable. Air-conditioning worked very well during the 100 degree days, and 90 degree nights. The frige worked excellent keeping my drink and food properly chilled. Just a heads-up, there is zero nighttime security at this property and no locking doors in the lobby. The property should address this short coming going forward for guest security. I would stay there again, but I’ll be taking in-room security measures next time I stay.

10

Jennifer

May 18, 2024

·

Stayed 1 night

Receptionist, April, was friendly, courteous and helpful. My family and I enjoyed the free breakfast. They had eggs, bacon, sausage, cereal, bagels, toasted bread, yogurt, oatmeal, orange juice, coffee, hot chocolate, tea and make your own waffles which my girls enjoyed so much.

6

E

Oct 7, 2025

·

Stayed 2 nights

When I arrived, my room was clean and ready, but they charged me to check in early. I consider that poor customer service on behalf of the corporation not the staff as this was policy. It did not require anything extra from anyone for me to check in early. I was not on the phone, I was in the lobby. My stay was uneventfully. I would consider again.

10

Douglas

Mar 19, 2024

·

Stayed 1 night

Eric at the hotel front desk is always a pleasure. Breakfasts are really good, especially the coffee and waffles!

6

Anthony

Mar 13, 2024

·

Stayed 1 night

We reached the hotel at 2:50 pm and was told that our 2 rooms are not ready. It will take another 20 minutes. We were also informed that our room numbers have been assigned. We went out to grab something to eat and keep back at 4:30 pm and our rooms were still not ready. After making a fuss, we finally got into one of the rooms at 4:45pm and the second one at 5:00pm. And we were expected to check out at 11:00 am the next day. It does seem right!!!!

10

Jeralynne

Oct 28, 2024

·

Stayed 1 night

I accidentally left my husbands leather jacket after I checked out. I realized it 8 hours later and called to see if the housekeeper turned it in, and she did!! Honest, reliable worker, friendly night clerk and morning clerk. Quick check on/out. Thanks so much for the wonderful stay!

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AI-generated summary based on recent guest reviews

Location

Convenient off I-80 near restaurants, shopping, and Thunder Valley Casino, though a few found the entrance hard to navigate. Freeway-facing rooms can experience traffic noise.

Related guest reviews

8

Steven

May 14, 2024

·

Stayed 1 night

Clean and comfortable room, friendly staff. Good location. Road noise was a bit of an issue trying to sleep as it's constant from the highway. A/C unit was either a freezer or a burner so that took some tweaking. 5 stars if insulation was better. :) Would try to get a room on the other side of the hallway next time.

10

Michael William

Mar 6, 2024

·

Stayed 1 night

The property is visible from the freeway but a little difficult to navigate to.

10

Durie

Mar 22, 2024

·

Stayed 2 nights

Right off freeway.. centralized.. inexpensive solid hotel.. 2nd time staying.. no issues..

8

Lori

Feb 15, 2025

·

Stayed 1 night

The hotel was nice, but very difficult to find. We had to go inside the Comfort Inn next door to get directions.

10

Michael William

Mar 7, 2024

·

Stayed 1 night

A little difficult to get to motel. Located back behind fast food restaurants and another motel.

10

Nicholas

Oct 7, 2025

·

Stayed 1 night

It was perfect for one night stay. 15 min from Thunder valley casino for concert.

10

Anthony

Sep 20, 2023

·

Stayed 1 night

Great location

8

Kevin

Feb 22, 2024

·

Stayed 1 night

Our room was facing the freeway and was very noisy

10

Ivamere

Aug 28, 2025

·

Stayed 6 nights

Wonderfull, welcoming staff. From the front desk to the cleaning crew, very pleasant interactions and very respectful. Comfortable beds, good breakfast and easy access to the freeway, shopping and restaurants.

6

Troy

Jun 13, 2025

·

Stayed 2 nights

I like how this place is close to where my daughter plays basketball. It is pretty centrally located. There are alot of businesses within 10 min away.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently highlighted as a strong point with hot items and good variety. Occasional complaints include items running out, later weekend hours, or crowded service.

Related guest reviews

10

Linda

Dec 1, 2024

·

Stayed 2 nights

Loved the breakfast

10

Suzanne

Apr 25, 2024

·

Stayed 3 nights

Fantastic stay, property was clean, staff were friendly, full breakfast in the morning with eggs and potatoes and waffles, easy access ice and water right off the lobby.

10

Charleen

Feb 22, 2025

·

Stayed 2 nights

We stayed for two nights and enjoyed our stay. The hotel rooms were dated, but clean. Breakfast choices were numerous. Will stay again. Location and price

10

Sheridan

Mar 15, 2025

·

Stayed 2 nights

Very nice experience. Helpful staff. Good breakfast.

10

Karen

Nov 30, 2025

·

Stayed 4 nights

Clean room and great breakfast!

8

Debi

Jul 15, 2025

·

Stayed 2 nights

Monday at 8:23am there was no sausage on the buffet and the breakfast hours were till 9.

10

Patty

Sep 8, 2025

·

Stayed 1 night

Good value! Quiet, clean and includes breakfast!

10

Jennifer

May 18, 2024

·

Stayed 1 night

Receptionist, April, was friendly, courteous and helpful. My family and I enjoyed the free breakfast. They had eggs, bacon, sausage, cereal, bagels, toasted bread, yogurt, oatmeal, orange juice, coffee, hot chocolate, tea and make your own waffles which my girls enjoyed so much.

8

tashina

Jul 18, 2025

·

Stayed 2 nights

Breakfast was good.

8

Debbie

Sep 29, 2025

·

Stayed 3 nights

This Surestay works great for our needs when in Rocklin. They do a really good buffet breakfadt with lots of variety. Will stay there again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $77	3 $77	4 $77	5 $77	6 $109	7 $117
8 $77	9 $77	10 $77	11 $77	12 $77	13 $95	14 $93
15 $77	16 $81	17 $82	18 $81	19 $81	20 $93	21 $93
22 $77	23 $76	24 $77	25 $88	26 $97	27 $101	28 $102
29 $77	30 $76

SureStay Plus Hotel by Best Western Rocklin

Prices for SureStay Plus Hotel by Best Western Rocklin

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Bathtub

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Kitchen (With Single Sofabed, Full Kitchen)

Guest reviews of SureStay Plus Hotel by Best Western Rocklin

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Plus Hotel by Best Western Rocklin

Considering this hotel for your Sacramento (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $130	30 $154	31 $154