Name: Best Western Plus Orchid Hotel & Suites
Address: 130 North Sunrise Avenue, Roseville, California, United States of America, Roseville, California, US
Price range: $92–$270 per night
Rating: 7.88

What guests think

At Best Western Plus Orchid Hotel & Suites, guests often praise the friendly staff, substantial free breakfast, and convenient Roseville location, while also noting an older property with mixed room quality, occasional noise, pest or maintenance issues, and uneven service.

Cleanliness feedback is mixed: many rooms and common areas are kept very clean, but multiple reviews report cockroaches and occasional odors. Facilities include a pool, hot tub, gym and on site laundry; guests mention a security‑patrolled lot, occasional elevator issues, and a pool or hot tub that can be small, cool, or out of service. Rooms are generally spacious with some split‑bed layouts, but decor feels dated, walls can be thin, beds vary in comfort, and Wi‑Fi or TV performance is inconsistent. Expect a convenient, budget-friendly stay with clear perks and trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a pool, hot tub, gym and on site laundry. Guests mention a security guard and occasional elevator outages, and say the pool or hot tub can be small, cold, or out of service.

Related guest reviews

8

Vicki

Apr 30, 2023

·

Stayed 3 nights

Rooms were good, nice bedding. A bit dated but OK. Jacuzzi was broken and pool was very cold. The commercial area across the street had several homeless.

10

charlotte

Sep 8, 2025

·

Stayed 2 nights

Great place for family and kids. Spaces to gather and swimming pool with joy tub. Breakfast in the morning.

8

Angela

Aug 3, 2025

·

Stayed 2 nights

We had a wonderful experience! There were a few minor issues - parking was not easily accessible, our room phone didn’t work, the pool area was dusty from the trees (maybe a power wash or spray on chairs in the morning). My kids loved swimming in the pool, free breakfast, we utilized the gym, at night it was quiet so we all slept good, pool Bathrooms were nice, easy access to pool towels, our room was clean and overall a great experience. Thank you!

8

Debra

Sep 23, 2024

·

Stayed 5 nights

This is a decent hotel. it’s beginning to show its age and could use some upgrades. Hopefully very soon.. The pool was very popular with the kids and fortunately they shut it down at 10 PM because the children were quite boisterous. Hot tub is not hot. Actually it’s more like barely warm .Breakfast is good. It shuts down at 9 AM during the week which I felt was a little early and the breakfast staff very prompt with closing the doors, however I appreciate there being oatmeal and cereal and hot food was actually really good with the exception of the eggs, but eggs are always dry at a hotel. room is comfortable. I appreciate the refillable shampoo, body wash, and lotions rather than the teeny tiny little bottles. the water pressure was excellent , even though I didn’t use it I did appreciate there being a coffee machine in the lobby and I really like having water container for refilling water bottles. Location is great for freeway entrances, close to shopping and water park. It’s a good value for the price.

10

Genevieve

Jul 8, 2024

·

Stayed 1 night

Quick over night stay. Clean rooms and great service. Utilized the laundry rooms and found it also clean. No need for quarters you can use an app.

10

Leanne

Jul 11, 2023

·

Stayed 3 nights

I really like that. They had a security guardpremises

10

Dan

Jun 13, 2025

·

Stayed 2 nights

Ben at the Front Desk was awesome. Very helpful and friendly. We wanted to be on the third floor but needed an elevator. There was one close by - perfect location. But it was not in service the first day. The ladies at the breakfast area were wonderful. Attentive and highly efficient. Toilet plugged up once and one dresser drawer would not close all the way and sometimes slid open, tv had slow reaction time and lost signal at times. Overall, excellent stay.

6

Roger

Jun 14, 2025

·

Stayed 3 nights

The hotel needs a paint job, needs security too, random people would just pull up and do their thing in the parking lot and leave. Pool area never had towels, when u asked for toilet paper only got one roll when I was staying for 3 plus days. It just sucked!

8

John

Jul 9, 2025

·

Stayed 1 night

The location of this hotel is excellent. It is right off Douglas Blvd, close to all fast food and a Target. Did not see any homeless encampments. The staff was very friendly. The building is probably old, but they do keep it up. The pool and hot tub is in good shape. The staff was very friendly. The breakfast was very good with a lot of standard choices. Parking was ample and easy. Lastly, they are pet friendly. I have a small dog so room size was fine. There is grass in the front and on the sides of the building (bring your own poop bags). I would recommend this hotel. (Sacramento MEPS is 20 - 30 minutes away).

10

Bonnie

Aug 5, 2025

·

Stayed 1 night

We were in the area for a few days. This property is getting updated now. Even with painting, the staff was terrific the rooms are quite sizable. The pool and hot tub were very refreshing. Breakfast was great, really we had been in 4 other hotels through this trip. Breakfast here was great! Super convenient.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many note very clean rooms and common areas, while others report cockroaches, odors, and some worn or dirty spots.

Related guest reviews

4

Mary

Jan 18, 2025

·

Stayed 2 nights

Gross. Smelled like mildew and the walls are paper thin.

8

Camille

Jul 15, 2025

·

Stayed 1 night

The building is old, and sheets lacking crispness, but the staff here make up for it. The free breakfast station was clean, had good fresh food options, and you can just tell the lady running it takes a lot of pride in what she does. Same for the cleaning crew. I checked out at Noon and ladies were mopping the outdoor walkways when they weren’t even dirty. All surfaces were sparkling. There’s a good vibe here that people like what they do and do it well and like each other.

10

Cynthia

Nov 10, 2025

·

Stayed 1 night

Rooms and entire property very clean. The employees are constantly sweeping/ cleaning. Highly recommend this hotel.

2

Cara

Jan 24, 2025

·

Stayed 1 night

Rude and inexperienced staff. Property and rooms are in poor condition, not to mention unclean. Found several random hairs in the bed and stained sheets.

2

Walter

Apr 25, 2025

·

Stayed 1 night

I am writing this to inform you that I did not stay there and they refused to refund me. I opened the door to cockroaches on the floor. I took video of it. I showed the manager and she said nothing but that you paid for it. I’m reporting this to you and if nothing is done, I am reporting it to the health authority in Sacramento and Roseville, CA.

8

Cynthia

Nov 5, 2024

·

Stayed 1 night

This resort is very clean. I've watched the workers sweeping up leaves and cleaning from early in the morning until the late afternoon. The breakfast was good and, again, the staff was always wiping off tables and cleaning up around the food area. I'd recommend this place.

6

Denise

Aug 13, 2023

·

Stayed 1 night

The room was clean but smelled like cigarettes and mildew. There was holes in the walls. Staff was friendly and attentive. Breakfast was warm and good. Lots of parking.

10

Duane

May 5, 2025

·

Stayed 1 night

The beds were very comfortable and it was conveniently located to our event. The breakfast was also above average with make your own waffle machines. A bit dated but clean. We didn't get a chance to use the pool or the hot tub, but they looked well-maintained and big enough to accommodate large groups.

8

Lien

Oct 20, 2025

·

Stayed 2 nights

this best western plus was very good. We checked into a lower floor and nearby the lobby area, which was really convenient. The room was clean and met our expectation. Room service was good as well. We will definitely consider staying again. We appreciate the cleanliness of the place and the room.

4

Roi

Nov 18, 2024

·

Stayed 3 nights

We had roaches in our room and there was only one dog area in the front of the hotel. Our bathroom tub was not draining properly. After taking a shower the next person had to wait ten minutes for the water to drain. They sent someone to fix it and it didn’t do anything. We felt forced to stay there because we couldn’t get a refund for the terrible room. They offered a different room but that wouldn’t help with the roach problem which they admitted openly that they have even after spraying.

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Rooms

Rooms are often spacious with some split‑bed layouts and optional jetted tubs, but decor feels dated, sound carries between rooms, bed comfort varies, and Wi‑Fi/TV reliability can be spotty.

Related guest reviews

8

Michael

Feb 23, 2025

·

Stayed 1 night

The staff were extremely friendly and helpful about restaurants in the nearby area. Great shower pressure, which is definitely a plus, the only negative thing I can say is the beds and pillows were old and not very comfortable, they should definitely replace them.

8

Justine

Apr 21, 2025

·

Stayed 2 nights

The room was large. We had a suite. The beds were comfortable. Pillows were not great. The refrigerator and microwave were older, but still worked. The shower bathroom didn't have a fan. And the toilets were very short. It was difficult to wipe without getting your hand wet. The soap, shampoo, and conditioner were nice.

6

Deborah

Oct 7, 2024

·

Stayed 1 night

I could hear the people in the next room talking and laughing in normal voices. Not cool.

8

JOHN

Jan 19, 2025

·

Stayed 1 night

Room was spacious and clean. Access from parking easy. The negative is the bath and sink are not together. The sink doubles as a coffee bar. One uses the bathroom and then has to go elsewhere to wash one’s hands.

6

Sylvia

Jun 9, 2025

·

Stayed 2 nights

The hotel itself is Average. But our beds and pillows were not comfortable. And the TV didn’t want to work, it was buffering the whole time. And there was construction above our room making for loud days.

6

Shira

Jun 13, 2025

·

Stayed 2 nights

Staff was lovely need upgrade on WiFi and television stations. Need access to Netflix. Stay was 2 days due to treatment at Kaiser. Couldn’t relax and watch movies on my iPad or television. WiFi so slow and no access to Netflix. Most hotels you can logon to your own account

8

David

Mar 7, 2025

·

Stayed 1 night

The room was fine but I could only find one working outlet to charge my phone, laptop, and watch so that was kind of a pain. Everything else was fine.

6

Ajay

May 7, 2023

·

Stayed 1 night

Property location is good , safe and quiet with many restaurants nearby. We found real issue with beds and walls of the hotels. Beds were uncomfortable and walls were very thin. We could hear every footsteps from room above.

8

Dulce

Dec 4, 2023

·

Stayed 2 nights

Room was spacious and comfortable; property is a little dated

8

Patricia

Feb 11, 2023

·

Stayed 1 night

I liked how the room was laid out with basically three separate areas -- the bath area in the middle separating the two "bedrooms."

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Service

Staff are widely described as friendly and helpful, with efficient check in and attentive breakfast teams. Reports also mention occasional rudeness, long check in lines, room assignment errors, and missed housekeeping.

Related guest reviews

10

Sandra

Dec 8, 2022

·

Stayed 1 night

These guys went OVER AND ABOVE; seriously, there was a big screw-up with hotels.com, and while only the third of the customer service representatives was helpful (the first made things worse!) the staff at this hotel was gracious and accommodating. And it's a nice place. With very nice employees.

10

Franchesca Franz

Aug 4, 2025

·

Stayed 1 night

Carol was so lovely. She assisted us in checking-in and out. She provided excellent customer service and even helped me in a bind with booking. She made our stay more comfortable and welcoming.

2

James

Jun 25, 2024

·

Stayed 1 night

I paid for a suite with jetted tub 4 days in advance of stay for date night with my wife. They gave me key to an occuppied room so I walked in on someone sleeping a saw enough to feel traumtized. Ran out to the front desk and after staring at computer for 10 mins and calling the room, the clerk said they overbooked that suite and would have to put me in a regular room with no jetted tub, which was why I paid for the suite. He said contact hotels.com for my refund. I said I would be contacting Best Westerm Corp and he became defensive, saying I must contact Hotels.com for refund etc, but since this was not hotels.com's error.

6

Ryan

May 28, 2025

·

Stayed 4 nights

Requested housekeeping ~9AM per their instructions, but the room wasn’t cleaned when we came back ~10 PM. The key card was also needed to rekeyed everyday. Breakfast room staff are courteous and nice.

10

Dan

Jun 13, 2025

·

Stayed 2 nights

Ben at the Front Desk was awesome. Very helpful and friendly. We wanted to be on the third floor but needed an elevator. There was one close by - perfect location. But it was not in service the first day. The ladies at the breakfast area were wonderful. Attentive and highly efficient. Toilet plugged up once and one dresser drawer would not close all the way and sometimes slid open, tv had slow reaction time and lost signal at times. Overall, excellent stay.

10

Alexandria Nicole

Jun 23, 2024

·

Stayed 3 nights

The staff were accommodating and pleasant. They even allowed us to extend our check out in an urgent matter. We are appreciatative and will recommend to friends and family.

10

Eileen

Aug 17, 2025

·

Stayed 2 nights

Excellent service- clean room Fabulous breakfast Friendly staff

4

Clifton

Aug 15, 2025

·

Stayed 1 night

Early check in was good. Staff unwilling to problem solve blow dryer not working.

2

Krista

Sep 1, 2025

·

Stayed 2 nights

I will never stay here again. Between the noisy rooms having to switch rooms at 3 am and rude staff I will not be returning.

6

Michael

Sep 27, 2024

·

Stayed 5 nights

I loved the hospitality of the property but unfortunately check in was at 3pm and I had to wait in the lobby until 4:15pm because the room was not ready

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Location

Convenient to the freeway, shopping, and event venues; several guests felt safe. A few noted late night parking lot activity and traffic or guest noise.

Related guest reviews

10

guadalupe

Jan 29, 2025

·

Stayed 1 night

Great location for one night. Went to a concert at the Hard Rock....

8

David

Mar 30, 2024

·

Stayed 2 nights

Convenient for our needs

10

Lorena

May 17, 2023

·

Stayed 2 nights

It’s easy to get to!

10

Lynn

Feb 7, 2024

·

Stayed 2 nights

Great location for us. Nice accommodations. Friendly staff.

10

Angel

Feb 21, 2024

·

Stayed 1 night

Quite area, breakfast included and walkable food places nearby.

8

Shelby

Jun 21, 2023

·

Stayed 1 night

We pulled in the parking lot and we're immediately uneasy about the area. Seemed like a lot of riff-raff hanging around and a 24 hour security guard patrolling the parking lot confirmed our suspicion. There was an extra parking fee. I think it was $7 extra, but if that pays for the security guard to help prevent my vehicle from getting broken into. I was good with it. The reception desk gal was extremely nice and lobby was very clean. Our room was super clean, but the hallway and elevator area could use a good scrub. The breakfast in the morning was the highlight. The crew of women making breakfast were amazing and made sure the food was hot, stocked, and that everything was spotless clean. Thank you!

4

Shirley

Aug 8, 2025

·

Stayed 2 nights

The first room they put us in was damp and smelly. They changed our room without any question and the second one was better but the sheets were damp and I couldn't get comfortable. It was conveniently located for our needs but unless you have business in that area it's not the greatest location. People were partying in the back of their trucks late at night. The breakfast was fine and the staff were fine but it just wasn't enjoyable.

8

Ron

Mar 10, 2025

·

Stayed 1 night

Close to freeway. Easy access

8

John

Jul 9, 2025

·

Stayed 1 night

The location of this hotel is excellent. It is right off Douglas Blvd, close to all fast food and a Target. Did not see any homeless encampments. The staff was very friendly. The building is probably old, but they do keep it up. The pool and hot tub is in good shape. The staff was very friendly. The breakfast was very good with a lot of standard choices. Parking was ample and easy. Lastly, they are pet friendly. I have a small dog so room size was fine. There is grass in the front and on the sides of the building (bring your own poop bags). I would recommend this hotel. (Sacramento MEPS is 20 - 30 minutes away).

8

juan

Aug 28, 2024

·

Stayed 2 nights

I liked the area quiet and safe

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and hot items like waffles, eggs, potatoes, and sausage. Some reviews cite lines, early closing times, items running out, or brusque service.

Related guest reviews

8

Nader

Jan 22, 2025

·

Stayed 3 nights

Its good place to stay in Breakfast doesn't have multiple choices

2

Juan

Apr 29, 2024

·

Stayed 1 night

I went this wekeend wasn’t able to check in til like 4 line was crazy long.They made us check out at 11 knowing they messed up on us and door didn’t close all the way , one tv in the room was broken, I had breakfast and luckily caught it before eating I found a long black hair in the eggs and the lady says what I told her I found a hair and she got mad somewhat and took the eggs back but you know I was looking out for other one of the worst stays I’ve had.

8

Michael

Nov 18, 2025

·

Stayed 3 nights

Breakfast was great. Very nice to have part of the stay.

8

Debra

Sep 23, 2024

·

Stayed 5 nights

This is a decent hotel. it’s beginning to show its age and could use some upgrades. Hopefully very soon.. The pool was very popular with the kids and fortunately they shut it down at 10 PM because the children were quite boisterous. Hot tub is not hot. Actually it’s more like barely warm .Breakfast is good. It shuts down at 9 AM during the week which I felt was a little early and the breakfast staff very prompt with closing the doors, however I appreciate there being oatmeal and cereal and hot food was actually really good with the exception of the eggs, but eggs are always dry at a hotel. room is comfortable. I appreciate the refillable shampoo, body wash, and lotions rather than the teeny tiny little bottles. the water pressure was excellent , even though I didn’t use it I did appreciate there being a coffee machine in the lobby and I really like having water container for refilling water bottles. Location is great for freeway entrances, close to shopping and water park. It’s a good value for the price.

10

Craig

Oct 14, 2025

·

Stayed 1 night

good breakfast.. friendly staff

10

Eileen

Aug 17, 2025

·

Stayed 2 nights

Excellent service- clean room Fabulous breakfast Friendly staff

6

Cindy

Oct 25, 2025

·

Stayed 2 nights

I and my wife really enjoyed the breakfast and the wonderful selection.

10

Bonnie

Aug 5, 2025

·

Stayed 1 night

We were in the area for a few days. This property is getting updated now. Even with painting, the staff was terrific the rooms are quite sizable. The pool and hot tub were very refreshing. Breakfast was great, really we had been in 4 other hotels through this trip. Breakfast here was great! Super convenient.

8

Louise

Jan 26, 2025

·

Stayed 1 night

You know what you are getting with Best Western properties. Standard accommodations, clean, excellent staff from check in right to the maids. Always appreciate the free breakfast! This site had excellent choices from make your own waffles, to oatmeal with all the toppings.

10

David

Sep 13, 2025

·

Stayed 3 nights

We love to stay here. It is the only hotel in the area that offers rooms with a jacuzzi tub inside of the room. However, there are only 4 of them and they are always booked in advance on the weekends, but you may get lucky to land one during the week, if it is a spur of the moment trip. My only recommendation is do not get the one that is on the bottom floor. The staff’s wash area is just on the other side of the wall, so there are carts and parts clanking first thing in the morning. It can get a bit loud. But I know they are just doing their job. All of the staff was very friendly. And the breakfast is probably the best hotel breakfast I have ever had. They offer such a variety of breakfast favorites, and it’s all good. And the woman that does the breakfast setup and cleaning is super friendly and helpful too. They also have a small laundry facility that was reasonably priced, so cheap in fact, that I don’t see why they charge at all. Especially after I just forked over $140 a night for 3 nights. Our laundry came out nice and clean. I definitely recommend staying here. We will be back again and again. Thanks Best Western Orchid Suites. See you next time!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$107
February	$109
March	$111
April	$118
May	$123
June	$116
July	$113
August	$109
September	$112
October	$135
November	$112
December	$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $92	16 $92	17 $92	18 $117	19 $117
20 $92	21 $92	22 $92	23 $92	24 $92	25 $159	26 $169
27 $135	28 $153	29 $159	30 $173

Su	Mo	Tu	We	Th	Fr	Sa
				1 $216	2 $270	3 $265
4 $207	5 $129	6 $129	7 $129	8 $129	9 $200	10 $200
11 $114	12 $114	13 $111	14 $107	15 $111	16 $170	17 $177
18 $111	19 $111	20 $111	21 $111	22 $124	23 $184	24 $175
25 $111	26 $111	27 $111	28 $109	29 $112	30 $156	31 $156

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Executive Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Apartment, 1 King Bed, Kitchen (With Sofabed, Full Kitchen)

Standard Room, 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Refrigerator & Microwave

Suite, Multiple Beds

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Suite, 2 Double Beds, Pool View

Suite, 1 King Bed

Standard Room, 1 King Bed, Jetted Tub (With Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus Orchid Hotel & Suites

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Prices for upcoming dates