Name: Mithila San Francisco - SureStay Collection by Best Western
Address: 972 Sutter Street, Theater District, San Francisco, California, United States of America, San Francisco, San Francisco County, US
Price range: $88–$303 per night
Rating: 7.58

What guests think

Mithila San Francisco - SureStay Collection by Best Western is an old, budget-friendly hotel with small, simple rooms in a central location, praised for friendly staff and value, but with limited amenities, noise, and mixed maintenance and cleanliness.

Some guests appreciate the historic character, especially the vintage elevator, and many rooms include a mini fridge and microwave. Parking is challenging, with no on-site or valet options, and several reports mention entry steps and other accessibility constraints. Overall, it suits budget-minded travelers comfortable with an older property and an urban setting.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Historic building with minimal amenities, including an old-style elevator that reflects the property's age. No on-site or valet parking is available, and several reviews note entry steps/not being wheelchair accessible and inconsistent heating or AC.

Related guest reviews

4

Miranda

Aug 8, 2025

·

Stayed 1 night

The facilities are very old. During my stay, I had an electrical problem, the light kept turning on and off constantly. It was not comfortable.

10

Michael

Jul 31, 2025

·

Stayed 1 night

Odd place but very cool. Ancient elevator was rad! Def coming back!

6

Kamran

May 14, 2025

·

Stayed 1 night

There is no valet parking in spite of the website listing valet parking as an amenity. There is isn't even a good place to park in front of the hotel so you can check in and unload unless you want to stop in a bus/taxi lane.

2

Cindy

Jul 17, 2024

·

Stayed 2 nights

not wheelchair accessible doesn’t state that

6

Nancy

Sep 18, 2025

·

Stayed 1 night

Don’t try to check in before 3:00. Will keep your bags though. Zero amenities

8

Andy

Nov 26, 2023

·

Stayed 1 night

The radiator might not have been working properly but overall, it was a nice stay for a night's rest. Clean and tidy!

10

Vishaal

Jul 14, 2025

·

Stayed 2 nights

I think the management did a great job of promoting the hotels best features and hiding its blemishes. I got a very clean room, with all of the amenities I wanted, for a very reasonable price. I also checked the mattress and it is zippered shut in its own enclosure. What Is not available is wider hallways, a wider staircase, newer windows, and a not-scary-to-use elevator. There is a lot of construction going on outside. However, these things are all outside the ability of management to change.

10

Luis

May 30, 2025

·

Stayed 1 night

Very nice place to stay. I got to meet the manager. Very nice gentleman. For sure I’m gonna come back to this place soon. The only thing is that there is no place to park and a got a ticket 😫

8

Jack

May 27, 2025

·

Stayed 4 nights

Expedia gives ratings on these properties that are misleading. This property was clean and quite but it was missing several normal features. It was given a high rating that was very misleading. The ratings should be broken into 1-4 stars for type of hotel and then 0-100 within that category. this hotel did not have heat or air and that was not disclosed. It was not ADA compliant as had steps at entry. No ice machine. Owner/manager was very nice and very helpful with everything it is just the Expedia rating system that is flawed.

8

glenmarie

Jun 3, 2024

·

Stayed 1 night

Parking 👎👎

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean and well maintained. Others reported issues such as mold, odors, and missed cleaning, indicating inconsistent standards.

Related guest reviews

10

Zuhaib

Jul 13, 2025

·

Stayed 1 night

Given the age of the building, and being in downtown we weren't expecting much. But the rooms were very clean and well-maintained. We had a comfortable stay. Would highly recommend

4

April

Aug 21, 2025

·

Stayed 1 night

I left early because the bathtub was really dirty and there was mold in the room

10

Madelene

Oct 30, 2024

·

Stayed 2 nights

The property is very unique in style. My room was super clean. I did not have any expectations because of the area but was impressed with cleanliness. I would stay here again. There is a store conveniently located just outside the property and that really helped with dining. Carpets can use some upgrade.

10

Vishaal

Jul 26, 2025

·

Stayed 2 nights

The last Room I had was fabulous. The room was on the 4th floor, so there was nobody walking overhead. It had a breakfast nook kind of window arrangement which made the room look larger. It was meticulously clean, both the bathroom and the bedroom. Loved it.

6

Jerry

Jun 8, 2025

·

Stayed 1 night

Very thin walls, slight odor throughout the building, and what seemed to be bare minimum cleaning performed between occupants as there was several instances where I found myself pulling long strands of hair off my socks left on the floor and within the sheets

10

Qing

May 12, 2025

·

Stayed 1 night

The building is old but they renovated it. It's very clean and well maintained.

2

Christopher

Jul 22, 2025

·

Stayed 1 night

I would have rate this higher; HOWEVER, I felt dirty after sleeping here as I found a condom on the floor. I came in to check in shower (took about 30 min) so I did not fully inspect the room. I left and came back very late night and showered and went to bed. In the morning as I was cleaning up before checking out I found the condom right under the bed. I felt so nasty knowing they did not properly cleaned the room. Never will stay here again.

8

DUJUAN

Apr 8, 2025

·

Stayed 5 nights

Very clean room and friendly accommodating staff. It's San Francisco, so the property has likely been around since they built the railroad. Overall it was a nice stay for what was paid.

8

Michael

Aug 11, 2025

·

Stayed 4 nights

Good hotel for the money. It is well located. It is a European style hotel as advertised. Small room with no frills but clean and private.

4

Jason

Sep 25, 2024

·

Stayed 2 nights

The room itself was clean, just older. Ceiling had capped electrical wires hanging from the ceiling. The windows had an abundance of mold on them which was worrisome as there was no air-conditioning so the only air was coming through the windows. The bed was clean but very firm. The bathroom was the tough part. There was an abundance of mold on the walls but mostly hidden behind the toilet. The oddest part was having a random maintenance man working on our room in the middle of the day with no warning. He insisted on being there even after staff requested he leave. We spent almost $1200 for two nights to stay in this place and I would have expected better. The public spaces are very old and grimy. The staff was nice.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are small and basic but often include a mini fridge and microwave; beds are generally comfortable, and some rooms are recently renovated. Expect thin walls or doors and street noise in some rooms, plus occasional functional quirks like limited outlets or weak Wi‑Fi.

Related guest reviews

6

Junnosuke

Sep 15, 2024

·

Stayed 3 nights

Wi-fi connection is really poor

6

Corinne

May 1, 2025

·

Stayed 4 nights

It was nice having a mini frig and microwave and the room was quiet. Bed was comfortable. The only chair in the room was a desk chair. No overhead light and no light or table at bedside. I ended up leaving the bathroom light on all night to at least see when I got up. Bathroom door dragged on the floor and was hard to close. Heat was radiators that only started heating after I had gone to sleep. I got what I paid for and it was decent if you just need a place to sleep.

10

Vishaal

Aug 10, 2025

·

Stayed 2 nights

I did not eat at the local restaurants. The bed was comfortable, and the pillows were very soft. I was concerned about bedbugs, but the mattress is completely wrapped in a plastic wrapper. Problem solved. There was a lot of street noise based on road construction, loud music, and people yelling. Fortunately, I slept through most of it.

6

Jerry

Jun 8, 2025

·

Stayed 1 night

Very thin walls, slight odor throughout the building, and what seemed to be bare minimum cleaning performed between occupants as there was several instances where I found myself pulling long strands of hair off my socks left on the floor and within the sheets

6

Kaleb

May 26, 2025

·

Stayed 2 nights

Shower drain did not work and room had limited outlets.

10

Stephanie

Oct 1, 2024

·

Stayed 2 nights

My overall rating of this place (given the price because you get what you pay for) is a 10/10. The front desk man was very nice and the check in process was very easy! The elevator that takes you up, makes you feel like you’re going back in time but it was cool. The cleanliness of the carpet/hallways was upkept. The room itself was small and quaint however it fit our needs. No complaints from me :) The area didnt seem very sketchy, downtown SF itself is a little eh and you have to keep an eye out but I had no issues. This place does not offer parking but there’s several garages nearby, we committed to using public transportation and it was an experience for sure! I’m coming back the next time I have a trip planned out for the city.

8

John

Mar 7, 2024

·

Stayed 1 night

Local who was looking for a budget room for a few days - apt being painted. I always book a single room night and if it’s worthy I book additionally, as I did for 5 more night. Older hotel - great cage elevator reminded me of NYC/Boston/London. Hallways were a little worn but my room was newly renovated. Parque floors, modern color paint, new bed and new TV. On the smallish side but booked solo for least expensive rate. Very affordable - my two other go-to hotels were very pricey -convention?- so took a chance on Milthila Hotel and super-glad I did. I would definitely recommend this hotel. I saw/heard a few older international guests… and then a few younger - back-packers- but pretty quiet the entire stay on the 4th floor in room not facing the street-Sutter. I will be back!

8

Michael

Aug 11, 2025

·

Stayed 4 nights

Good hotel for the money. It is well located. It is a European style hotel as advertised. Small room with no frills but clean and private.

10

Priscilla

Nov 28, 2024

·

Stayed 3 nights

My boyfriend and I stayed here for a few days and had no complaints! The room has a TV, WiFi, a mini fridge, and a microwave. The staff is friendly and the hotel is not too far from Pier 39!

4

Ryan

Nov 21, 2025

·

Stayed 1 night

Doors were very thin - it is very very loud during the night.

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Service

Staff are frequently described as friendly and accommodating, helping with luggage storage and special requests. A few guests reported poor treatment or unhelpful responses to issues such as lost property.

Related guest reviews

6

Megan

Jul 15, 2025

·

Stayed 1 night

Stay was fine, room was clean but small. I stayed because I was attending a show. I left a signed tour poster in the room I stayed in and noticed when I was home (only 2 hours away) I called back and the man at the front desk was rude and did not care when he told me they threw it away. You’re a hotel, you should have a lost and found and keep items for a certain amount of time, especially if the guest calls the same day they checked out to tell you they left something. I’m VERY ANGRY.

10

Rafi

Jul 22, 2024

·

Stayed 1 night

Great place and service

10

Jordan

Apr 4, 2025

·

Stayed 3 nights

I really love the location and the vintage feel of the hotel. Staff was kind and helped with whatever we needed. Clean great value will stay again

2

Ayisha

Nov 17, 2025

·

Stayed 1 night

I will be calling your corporat office because of the treatment from th two staff there

6

Nancy

Sep 18, 2025

·

Stayed 1 night

Don’t try to check in before 3:00. Will keep your bags though. Zero amenities

10

Gari

Apr 14, 2025

·

Stayed 3 nights

Overall a very good hotel for the price. No issues with anything during our stay in March. The receptionist was extremely helpful and even allowed us to store our rental bikes for the night. The area is quite central and safe.

10

Luis

May 30, 2025

·

Stayed 1 night

Very nice place to stay. I got to meet the manager. Very nice gentleman. For sure I’m gonna come back to this place soon. The only thing is that there is no place to park and a got a ticket 😫

8

Kim

Mar 19, 2024

·

Stayed 1 night

Older property, but clean and employees/owners are very nice. They kept my bag safe until I could check-in.

10

Veronica

Aug 2, 2025

·

Stayed 2 nights

Friendly staff! Very accommodating and super helpful. Thank you for having us!

10

Mike

Aug 18, 2024

·

Stayed 3 nights

Stay at the mithila was great. Staff treated us really good. The location was amazing, many places were within walking distance.

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AI-generated summary based on recent guest reviews

Location

Central and walkable to downtown sights with food options nearby and access to public transport. Downsides include frequent street or construction noise, limited curb space for unloading, and a visible homeless presence with mixed perceptions of safety after dark.

Related guest reviews

10

John

Aug 11, 2025

·

Stayed 3 nights

Located in covenant location, friendly, accommodating

8

Shirley

May 13, 2025

·

Stayed 2 nights

Location noisy

10

Dylan

Aug 5, 2025

·

Stayed 3 nights

Clean hotel! Great location which is easily accessible via car or ride share based on distance.

10

Robert

Apr 22, 2025

·

Stayed 4 nights

Have stayed here before and found it quiet and comfortable and it remains the same. A great place to stay close to downtown and on a convenient bus route!

6

Kamran

May 14, 2025

·

Stayed 1 night

There is no valet parking in spite of the website listing valet parking as an amenity. There is isn't even a good place to park in front of the hotel so you can check in and unload unless you want to stop in a bus/taxi lane.

10

Vishaal

Aug 10, 2025

·

Stayed 2 nights

I did not eat at the local restaurants. The bed was comfortable, and the pillows were very soft. I was concerned about bedbugs, but the mattress is completely wrapped in a plastic wrapper. Problem solved. There was a lot of street noise based on road construction, loud music, and people yelling. Fortunately, I slept through most of it.

10

Dayra

Sep 17, 2024

·

Stayed 3 nights

Rooms are small but clean, near the city hall and a 10 min from the pier

10

Michael

Feb 27, 2024

·

Stayed 1 night

Room was excellent and clean. Area around the hotel was flooded with homeless and streets were very dirty . Feces on the sidewalks .

10

Mike

Aug 18, 2024

·

Stayed 3 nights

Stay at the mithila was great. Staff treated us really good. The location was amazing, many places were within walking distance.

8

Chelsey

Sep 22, 2024

·

Stayed 2 nights

Good stay in San Fran! Walkable to some good areas and it felt safe.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$104
February	$92
March	$124
April	$83
May	$94
June	$136
July	$97
August	$86
September	$108
October	$108
November	$95
December	$71

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $303	18 $101	19 $106
20 $92	21 $92	22 $96	23 $96	24 $120	25 $233	26
27 $124	28 $106	29 $112	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $113	2 $111	3 $118
4 $97	5 $106	6 $107	7 $118	8 $112	9 $112	10 $126
11 $120	12 $172	13 $181	14 $177	15 $124	16 $115	17 $110
18 $104	19 $103	20 $101	21 $103	22 $101	23 $114	24 $112
25 $88	26 $92	27 $96	28 $99	29 $96	30 $101	31 $115

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, Multiple Beds, Refrigerator & Microwave

Standard Room, 1 Double Bed, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Larger Room)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mithila San Francisco - SureStay Collection by Best Western

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Prices for upcoming dates