Name: Warwick San Francisco
Address: 490 Geary Street, Theater District, San Francisco, California, United States of America, San Francisco, San Francisco County, United States of America
Rating: 7.68

What guests think

At Warwick San Francisco, travellers consistently praise the friendly, attentive staff and the central, walkable location near Union Square, while noting the surrounding area can feel sketchy at night and some rooms are small, older, or noisy.

Cleanliness is often rated well, though some guests encountered odors, maintenance issues, or lapses such as hair in bathrooms and, in a few cases, pest sightings. Amenities include a cozy bar and restaurant with complimentary wine or happy hour, and valet parking, though experiences with dining and valet can be mixed. Best for travelers comfortable with a vintage feel and limited extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant are frequently mentioned, with complimentary wine or a daily happy hour. Valet parking is available, though experiences range from smooth to slow or costly.

Related guest reviews

6

Rana

Sep 14, 2025

·

Stayed 2 nights

Great location walking distance to all the attractions! Little outdated and small rooms. Car valet service is horrible, my husband and I waited over an hour to get our car!

10

Michalyn

Mar 6, 2025

·

Stayed 1 night

We loved staying at the Warwick. The customer service was exceptional! Nestor and the desk staff were so welcoming and helpful. We requested ice twice and also extra towels and they were so accomodating. We well definitely stay there again.

10

Gail

Sep 4, 2025

·

Stayed 2 nights

The neighborhood is somewhat off-putting, but staying at the Warwick was worth it. The staff was friendly, and we were offered free drinks at the bar at the end of each day. The rooms were quite spacious for the price -- and well laid out. I'd happily stay there again.

10

Leah

Nov 8, 2025

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Stayed 4 nights

The staff was friendly. Love that they had happy hour every day during our stay.

10

David

Apr 29, 2025

·

Stayed 3 nights

This is a lovely boutique hotel with antique furniture. There’s a nice wine bar and a tapas place on the first floor. They valet your car too!

10

Mark

Sep 27, 2024

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Stayed 1 night

Balcony suite was a great room in a nicer part of Union Square. Great front desk staff. Restaurant, bar, old school hotel nicely renovated. Valet. Would totally stay here again.

10

Aaron

Oct 8, 2024

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Stayed 4 nights

Wish it had a pool and jacuzzi, but overall a very nice place to stay.

10

Debra

Jun 12, 2023

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Stayed 5 nights

We enjoyed our stay with our family at the Warwick. We reserved a suite so it had plenty of room and the perk of two bathrooms! With a teenager that is especially helpful. The sweetest perk was complimentary glass of wine each night for the adults! We would stay there again for sure!

6

Patricia

May 19, 2023

·

Stayed 2 nights

I think the room was fine but the thermostat and hanger in the closet didn’t work (couldn’t use the closet at all). Also, I felt this hotel is unsafe (elevators don’t require room keys to get to rooms, something that I think it’s unacceptable in a city like SFO). Last, it doesn’t have a gym.

10

Caine

Sep 11, 2024

·

Stayed 2 nights

The bar connected to the hotel (The European) is really chilled and the bar man was really helpful and nade us feel at home would definalty recommend stopping for a drink on your way out.

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Cleanliness

Many guests found rooms and common areas clean, but reports of issues recur, including odors, stained carpets or linens, hair in bathrooms, slow drains, and occasional pest sightings.

Related guest reviews

10

Liudmila

Jun 29, 2025

·

Stayed 3 nights

The Warwick is an older hotel, but clean and charming. The staff during our visit was very friendly and helpful. Our room was clean, cozy and comfortable. We thoroughly enjoyed our visit.

8

Paul

May 20, 2023

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Stayed 5 nights

The location is good, but carpet smell bad in the hallway and inside the room, kept window open to reduce the smell.

2

Maria

Jun 6, 2024

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Stayed 1 night

Room wasn’t clean. Fell asleep in the bed and didn’t realize it was dirty. There was crumbs and contact lenses inside the sheets. Coffee maker was previously used and unclean. Took a bath and didn’t realize the tub was not clean either and was swimming and someone else’s hair. Gave my phone number to front desk for general manager to give me a call and still haven’t received a call back. I booked one of the nicer rooms, hoping to give myself a solo getaway and ended up disappointed and grossed out.

6

Claudia

Apr 15, 2024

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Stayed 3 nights

The rooms are very small, sometimes the rooms smell funny tending to bad, and I see a small mice running in the lobby.

4

JULIO

May 5, 2025

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Stayed 5 nights

Hair in the shower. The sink didn't drain. The building is old, but can't the furniture, carpet, and paint get updated? It felt like it hasn't been updated in decades. The expensive valet service always took more than 10 minutes, they always adjusted the seat and never returned it back, they kept leaving the seatbelt strapped in so I had to remove it every time I went to sit in, and they never looked at me or greeted me. Not a lick of customer service. This should be rated a 2 star hotel. Not 3.

2

Shayna

May 1, 2023

·

Stayed 1 night

Everything was fine besides the fact that I seen mice running through the room.

6

Michelle

Oct 27, 2024

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Stayed 2 nights

Staff were nice and attentive. However I did notice that the sheets on the bed had stains which they changed for me. Also the carpet in the room had stains. I will say the photos look nicer than in person. The hotel is located next to public transportation which was nice but have to be careful if you plan on walking a certain direction due to the homeless people.

6

Mike

Apr 28, 2025

·

Stayed 4 nights

From day 1 our sink wasn't draining properly. Given 1 free drink ticket per night per person, but treated poorly when asking for the free drink. No fan in the bathroom. Cleaning staff give you the stink eye if you don't let them clean the rooms on their schedule.

10

Bridni

Dec 16, 2024

·

Stayed 1 night

I loved the uniqeness of this hotel only thing I was upset about was the bath tub not being cleaned properly.

10

Kristen

Nov 20, 2025

·

Stayed 1 night

Beautiful room, clean, comfortable bed.

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Rooms

Rooms have a classic, older style; many are small, with some street or dumpster noise and small TVs, while suites can be spacious. Comfort varies, with occasional lumpy bedding and thin curtains or loud AC.

Related guest reviews

8

Johnny

Mar 29, 2025

·

Stayed 3 nights

The rooms were clean and comfortable, although small. My view faced a wall. The area has good restaurants, but the vicinity is not as desirable as it once was.

6

Rana

Sep 14, 2025

·

Stayed 2 nights

Great location walking distance to all the attractions! Little outdated and small rooms. Car valet service is horrible, my husband and I waited over an hour to get our car!

8

Shawn

Aug 14, 2025

·

Stayed 6 nights

Very sketchy at night but thats just downtown has nothing to do with the hotel. Has a bar in the lobby but closes early. Smallest tv ive ever seen in a hotel. Service was really good. Bed was very comfortable. Walking distance to a lot of attractions. Would stay again.

8

Amy

Feb 5, 2024

·

Stayed 4 nights

I had a great stay *except* that the 4 pillows on my bed were all thick and lumpy. I didn't sleep well because of them the first 2 nights. When I mentioned it to my friend, she gave me the one pillow on her bed that wasn't lumpy, and my last 2 nights were more comfortable. Ideally they would offer a choice of hard vs soft and thick vs thin pillows to accommodate various needs. I have stayed at other hotels who do provide options.

8

Thomas

Jan 31, 2025

·

Stayed 7 nights

Overall pretty good, but wouldn't recommend if you're a light sleeper. The curtains barely block out any light and the air conditioning is very loud, even when not on in your room

8

Rebecca

Aug 4, 2025

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Stayed 2 nights

The Warwick is in a great location during the day but it gets a bit dodgy at night. The room and hotel decor were very cool. Nice bed and shower. Rooms on the back of the hotel are very loud due to the many dumpsters.

10

Chelsea

Jan 29, 2023

·

Stayed 1 night

Our room had a fireplace and balcony that was amazing!

6

Donna

Sep 26, 2025

·

Stayed 2 nights

Water pressure low, mattress lumpy and soft, otherwise clean and comfortable.

10

Ed

Jul 31, 2025

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Stayed 1 night

Great location. Check in was easy. We booked a suite and it was lovely. Two bathrooms were nice in the suite. No issues.

6

Justin

Mar 13, 2025

·

Stayed 2 nights

Historic building is pretty interesting and staff was very nice, but rooms are very small. Hotel is on a busy corner and is very noisy.

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Service

Staff are widely described as friendly, welcoming, and helpful. However, several guests reported lapses such as rude interactions, billing or deposit disputes, missed wake-up calls, or poor issue resolution.

Related guest reviews

10

Lareina

May 10, 2025

·

Stayed 3 nights

Comfortable stay; complimentary glass of wine; all the staff were professional and personable.

2

hermes

Mar 14, 2024

·

They charge you a hidden fee of $36 per day that they do not disclose to you upon arrival. When you ask them about the charge they tell you very calmly that it is what it is and you should resolve it with your bank or booking agent. The front desk is very unpolite and will hang up the phone even if you are talking. Also, they didn't have hot water in the room I stayed and and didn't give me another room until the next day and still charged me for that day. Very bad service and stealing money from you.

10

Sabrina

Apr 29, 2024

·

Stayed 2 nights

The staff was very accommodating especially the manager Kevin and front desk attendant Angelina. We appreciated them very much.

10

Devin

Jun 29, 2025

·

Stayed 2 nights

The people that work they were excellent and I really commend them for being so decent kind of being so helpful when I didn’t know what I needed exactly but they were able to draw a map of exactly what I needed to go. They literally go above and beyond I’ll come here again.

2

Wayne

Mar 27, 2025

·

Stayed 6 nights

When we checked in the staff said we wouldn’t have to pay the hotel service fee as we booked via Hotel.com. I wish I recorded that as when we checked out they refused to remove the $31 day charge.

10

Dawn

Jun 9, 2025

·

Stayed 2 nights

Such a great trip. Warm welcome from the staff when we checked in and friendly service every time we saw them. Room was comfy and a great location for the theater shows we planned. Highly recommended

2

Swati

Oct 4, 2024

·

Stayed 2 nights

Where do I even begin? This hotel is an absolute disgrace. Not only did I lose my wallet due to my own forgetfulness (which I take responsibility for), but the hotel staff turned a simple mistake into a complete nightmare. They promised to ship my wallet promptly, then failed miserably. Days later, I\'m dealing with fraudulent charges on my credit cards and a level of incompetence from the staff that is truly astounding. From the dismissive front desk clerk who told me to simply "send an email" to the elusive General Manager who apparently only works night shifts, it\'s clear that customer service and basic security are not priorities at this establishment. Instead of taking responsibility and resolving the issue, they seem more concerned with a new GM starting next week. Unbelievable! This experience has been incredibly stressful and has completely shattered my trust in this hotel. I will NEVER book with them again and urge others to think twice before considering this establishment. You\'re better off sleeping on a park bench than risking your valuables and peace of mind at the Warwick San Francisco or their chains.

10

Bill

Sep 15, 2025

·

Stayed 1 night

Great hotel and staff

2

James

Oct 23, 2024

·

Stayed 3 nights

We reserved the Grand Suite months in advance. Someone decided to stay over so they didn’t have the room we reserved but still charged us the same price. The staff was rude and very unprofessional!

4

Jurusha

Jan 13, 2025

·

Stayed 1 night

The heater did not work and the manager blamed us for pushing the button too much as the cause of it not working. The night staff sent a portable heater which only worked for one of the rooms so the adjoining room was freezing still. Around 3 am the heater turned on and started working but got stuck at 90 degrees so we just shut it off. We did not get much sleep. They did not offer a new room or any other accommodations or compensation for such an uncomfortable night. On top of that they took out $150 for deposit and then also charged me $268 when I already paid for the hotel in full ahead of time. When I called to get this fixed I was given the run around and had to wait hours to call back and speak with the manager. The hotel was clean, but the manager was rude and not service driven. She needs a lesson in customer service. She treated us like we were just lucky to be able to stay there. Not like we were paying customers.

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Location

Central, walkable base near Union Square and transit. Many note the surrounding streets can feel sketchy at night with a visible homeless presence.

Related guest reviews

10

Alex

Oct 2, 2024

·

Stayed 1 night

Fantastic little place with a lovely aesthetic. SF streets are rough at night these days and you don't necessarily want to walk too far in certain directions, but not the hotel's fault at all. I'd stay here again for sure

6

Rana

Sep 14, 2025

·

Stayed 2 nights

Great location walking distance to all the attractions! Little outdated and small rooms. Car valet service is horrible, my husband and I waited over an hour to get our car!

8

Shawn

Aug 14, 2025

·

Stayed 6 nights

Very sketchy at night but thats just downtown has nothing to do with the hotel. Has a bar in the lobby but closes early. Smallest tv ive ever seen in a hotel. Service was really good. Bed was very comfortable. Walking distance to a lot of attractions. Would stay again.

10

Jay

Jun 24, 2025

·

Stayed 1 night

I only stayed one night but it was a great location with easy access to the trains as well.

10

James

Jul 27, 2024

·

Stayed 4 nights

The hotel and location are wonderful, close to lots of amenities including transit and dining. The neighbourhood is a bit sketchy, however, with unhoused people and a noticeable urine smell prevalent. I didn’t feel personally unsafe, but I was cautious, and families or single women might be wary.

8

Carrie Elaine

Apr 20, 2025

·

Stayed 2 nights

We loved the central location of the hotel, we were able to walk to several areas from there, i.e. Japantown, Embarcadero, Chinatown, etc. The number of homeless people in the area is unfortunate, however we did not feel threatened by their presence.

8

TOAN

May 11, 2025

·

Stayed 3 nights

The think I like the most about this hotel is its location. It's just a short walk to Union Square and the downtown center.

10

Eva

Jul 19, 2025

·

Stayed 1 night

The property is ideally located within walking distance to Powel and its Cable Car, Union Square and Nob Hill. The hotel is clean, the restaurant and breakfast excellent, the personnel excellent and friendly. We went to a conference (ENDO2025) in Moscone Center and this hotel was within 10-12 minute walking distance.

10

Andrea

Nov 4, 2024

·

Stayed 2 nights

Lovely hotel, walkable area. As usual with cities, you walk from one area to go into another area that is beautiful and well kept, and we did not feel unsafe in walking throughout the city. And we did walk all over while there.

8

Rebecca

Aug 4, 2025

·

Stayed 2 nights

The Warwick is in a great location during the day but it gets a bit dodgy at night. The room and hotel decor were very cool. Nice bed and shower. Rooms on the back of the hotel are very loud due to the many dumpsters.

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Dining

Guests like the cozy bar and daily complimentary wine or happy hour. Feedback on the restaurant and room service ranges from enjoyable to disappointing.

Related guest reviews

8

Marcos

Feb 25, 2024

·

Stayed 8 nights

Warwicks room service is poor and the hours are inflexible. The food menus are also poor. They need to spruce it up

8

Pawel

Jan 13, 2025

·

Stayed 6 nights

Central location, near all restaurants and sites to visit. Restaurant downstairs is not that great but there is plenty to choose from near by.

10

Tammy

May 28, 2025

·

Stayed 2 nights

We enjoyed our stay at the Warwick Hotel. The front desk staff was very friendly and helpful. The bartender at the cozy bar was very helpful to us as well. It is a smaller boutique hotel which I love. Our room was very clean and quiet. I would definitely stay at the hotel again. We walked to the Giants game from the hotel. It was about a 30 minute walk. Also, had dinner at John’s Grill not to far away and was delicious.

8

Renata

Jan 13, 2025

·

Pros- close to everything l Cons- staff of Bota very unfriendly. Got sick from the food.

10

Leah

Nov 8, 2025

·

Stayed 4 nights

The staff was friendly. Love that they had happy hour every day during our stay.

10

Eva

Jul 19, 2025

·

Stayed 1 night

The property is ideally located within walking distance to Powel and its Cable Car, Union Square and Nob Hill. The hotel is clean, the restaurant and breakfast excellent, the personnel excellent and friendly. We went to a conference (ENDO2025) in Moscone Center and this hotel was within 10-12 minute walking distance.

10

David

Apr 29, 2025

·

Stayed 3 nights

This is a lovely boutique hotel with antique furniture. There’s a nice wine bar and a tapas place on the first floor. They valet your car too!

10

Debra

Jun 12, 2023

·

Stayed 5 nights

We enjoyed our stay with our family at the Warwick. We reserved a suite so it had plenty of room and the perk of two bathrooms! With a teenager that is especially helpful. The sweetest perk was complimentary glass of wine each night for the adults! We would stay there again for sure!

10

Ryan

Oct 7, 2024

·

Stayed 3 nights

Excellent location, very friendly front desk staff and bartenders!

10

Caine

Sep 11, 2024

·

Stayed 2 nights

The bar connected to the hotel (The European) is really chilled and the bar man was really helpful and nade us feel at home would definalty recommend stopping for a drink on your way out.

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AI-generated summary based on recent guest reviews

Warwick San Francisco

Amenities

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Amenities

Dining

Rooms

Location

Guest reviews

Good

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What guests think

What guests think

Facilities

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Warwick San Francisco.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Guest reviews

Good

Who stays here?

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Warwick San Francisco

Have a question?

Warwick San Francisco