White Swan Inn

I really enjoyed my time at White Swan Inn. I reached out the week of my stay for an early check-in and was grateful for a quick response! I was fortunate they were able to accommodate me and check in was quick and easy. I used the valet service as well which is not cheap but was super convenient and in my opinion, worth the money! I would definitely stay here again.

The White Sean is in an interesting older building where it’s probably smarter to use the stairs than the century-old elevator.

Room climate great. Box fan perfect. We enjoyed everything except the parking was like $70.

Loved they had a box fan. Neat interiors. Clean bathroom.unexoected hugh price for parking but loved everything else. Breakfast was great. Kind of Europen vibe. Enjoyed. Stayed sn extra 2 days. Convenirntly lovated to EVERYTHING!

the vintage elevator was not working most of the time. we had to dragged our luggages down two floors beacuse of it. the breakfast selection is very limited. The room walls has cracks all over and can hear all the noise coming from the outside.

What a fantastic, stylefull hotel this is. Personnel, rooms, breakfast, salon with complementary coffee, tea and wine. We loved it.

We loved our stay at this quirky little inn. The fireplace in our room was lovely as was the charm of the old building and decor. The continental breakfast was great as well! The biggest downfall here was that valet parking was the only option, and it was pretty pricy. Overall, we were very pleased with our experience!

Lovely hotel. Scary elevator. Noisy in room facing busy street. Breakfast was yummy. Cool decor. Convenient area

Very nice hotel. We enjoyed the small boutique feel and the lovely staff. Also liked the free breakfast in the morning, and they also offer a happy hour nightly!

This lovely Inn is truly quaint. Friendly and accommodating staff. The continental breakfast provided was very good. Boiled eggs, oatmeal, dry cereals, fruits such as, oranges, pears, apples and bananas. White and brown bread. A daily change of two types of sweet buns. Jams and marmalade, butter. Orange juice, coffee, tea, milk, cream, sugar and so on. I saw two staff in attendance every morning – replenishing items and keeping the rooms tidy. Tea and coffee was available in this area all day long. I noticed that the fruit bowl was left out too! This is a large space, plenty of seats, four sections for lots of privacy. Between 5pm and 6:30pm red and white wines along with appetizers appeared at the sideboard table. Our room was a luxury king, huge, clean and very pretty. Wallpapered!. Highly recommended.

This is a lovely property complete with clean, quirky, and spacious rooms and kind and attentive staff! For the price, I'd reckon these rooms are a steal. I loved my room— the fireplace was sealed the deal— and I greatly enjoyed the inn-style atmosphere. Additionally, I'd like to note that the complementary wine/cheese hour in the parlor was a great way to unwind and meet people. However, the only thing left to be desired is location, as the hotel is situated within the heart of lower nob hill (i.e., close to the tenderloin). Nonetheless, this was a non-issue during my stay and shouldn't act as a deterrent to any interested parties, but rather something to be aware of before booking. With that being said, the location is very central and convenient. Overall, I'd happily stay here again!

This is such a cozy and charming place with thoughtful considerations to decor and service. The rooms however are dated. Blinds looked grimy and were broken. Tape on windows from where it was cracked. Furniture was worn, but this is overlooked by the fireplace, incredibly comfortable bed with clean comfy sheets. They offer an actual usable bathtub, nice toiletries and have robes for guests. All of this and the character make it easy to overlook the age especially in the romantic glow of the fireplace. I prefer the personal attentive cozy environment of the common areas, the staff that White Swan offers and would happily choose this over a Hampton Inn. Other guests were pleasant and friendly. I wasn't aware that there is a separate fee for the open tea bar and coffee bar they have (which please keep milk out later for those who like it in their tea please) and the complimentary Wine Hour, but again this did make the stay more relaxing. Breakfast was simple yet served in style and really nice. Great quality.

The Inn is just charming, located in historical building in safe part of San Francisco. The staff is very friendly and helpful. We enjoyed daily wine and cheese reception with other travelers. It was nice to unwind after day of sightseeing of this wonderful city. Special kudos to the houskeeping. Our room and all common areas were spotless clean.

The bathtub was deep, and I could fully soak. The fireplace was a wonderful luxury. There was a vacuum cleaner just outside my door. I figured it would be put away, but it was still there when I came back. The next morning, the housekeeping cart was there too. It felt like stepping into the janitor’s closet. I mentioned it to the front desk on the second day, hoping they would move it, but when I returned hours later, it was still parked in front of my room. I asked why and was told, “That’s where we keep it.” When I booked, I liked that they advertised a restaurant next door that delivers. I understood when the restaurant was closed on Sunday, but I was disappointed to find it was also closed on Monday. If you’re going to advertise something on your website, list the days it’s available. When I mentioned I was bummed, the desk girl said, “They’re a separate business.” She did not care that the website was misleading. They say they’re a “boutique hotel,” but it’s a B&B. The place is dim and dingy. The sheets were clean, but everything was slightly damp. The paint around the doors was chipped and dirty, and over the tub is bubbling up. The bed was uncomfortable. lumpy and sloped from too many people sleeping on it over time. Finally, the doors to the hotel open inward, which is a fire hazard. Doors should always open out, or if there's a rush, it creates a bottleneck, and people get trampled or crushed. It’s against SF safety codes; I’m shocked they haven't been fined.

Like most hotels in this area it is an older hotel. The hotel was clean and well maintained for the age. The downstairs has a charming area with an outdoor patio, indoor tables, library and sitting area that is beautiful decorated and just special. They served wine and cheese in the early evening and a continental (European like) breakfast in the morning. The room was clean and spacious. No air conditioning, but it was nice weather so we just opened the window. The staff was professional and friendly.

Very clean.

This is our second time staying at their property and we’ve loved it each time! Would 100% stay again. The rooms are always cleaned and the staff is always friendly.

Very cute boutique hotel. Nice room. Clean and modern bathroom. Good breakfast. Well situated.

I had a very pleasant stay this week at the White Swan Inn. My room was large, the bed comfortable and since I was on the back side of the building there was less city noise. The staff were welcoming and helpful, each one. The breakfast and daily wine/nibbles downstairs were nice. There was no “resort fee” as with many downtown hotels and was one reason I considered this hotel. This is a very well kept, well restored historic property. The walls are thin enough that you can hear guests in the next room so be aware of that. There’s no air conditioning but that’s rarely needed in SF. There are several good restaurants and bars within a block or two. The location is better, seemed safer, than other blocks closer to Market but downtown SF has a huge, distressing problem of homelessness that we shouldn’t look away from. But back to the hotel itself: I would stay here again.

Clean quaint room. Great bed. Beautiful common area for breakfast and wine all included!!! Staff very courteous.

Cool funky chic hotel, has an elevator from the 20s that you open the doors manually... fireplace in room.... only complaint would be no A/C in the summer and the mattress was a bit worn, not firm enough.

Bed was way too soft

We stayed four nights and had a spacious room with a fireplace. The building and decorations were a bit dated but the bed was very comfortable and the location was excellent. All of the staff were friendly and helpful. Would recommend.

Good location and fun eclectic decor. Very nice breakfast. Love the appertivo. Would recommend the addition of ceiling fans. A bit noisy and loud to sleep.

The inn itself was fine. The elevator is old & tricky. The street noise starts around 5:00 AM and makes it difficult to sleep.

This I see my second stay. I just love the rooms, each room has a fireplace. The beds are cozy and comfortable. I look forward to my next visit at the White Swan Inn!

All the staff we interacted with were warm and helpful. We loved our room! The fireplace and the room layout made it feel like we had a little downtown apartment in SF.

Lovely hotel. Scary elevator. Noisy in room facing busy street. Breakfast was yummy. Cool decor. Convenient area

Quaint hotel with old world charm. Stayed in a Junior Suite with a fireplace and king bed. Incredibly quiet despite the busy street below and very comfortable bed. Very friendly and helpful staff. Great location on Nob Hill with an easy walk to shopping and the embarcadero.

The art and vibe is cool, but the hotel is older so carpet and windows etc could use an upgrade. There was no AC so in August it was very hot in my 3rd floor room, and even though the outdoor temp cooled down, the outside air didn’t cool the room down to a temperature suitable for sleeping; even with a fan. There was also a lot of street noise outside my room since there’s a bar right across the street. It was fine for a short business trip to SF but probabaly wouldn’t stay there again.

Staff was helpful and informative about local places to check out and friendly.

Friendly, helpful staff. Hotel and room had a lots of character. Would stay here again.

This is our second time staying at their property and we’ve loved it each time! Would 100% stay again. The rooms are always cleaned and the staff is always friendly.

Cozy hotel, nice room and helpful staff.

All the staff we interacted with were warm and helpful. We loved our room! The fireplace and the room layout made it feel like we had a little downtown apartment in SF.

We loved our stay. All staff we encountered were kind and helpful. We felt very safe during our stay. They even stored our luggage for us after we checked out, so that we could continue exploring until we had to leave for the airport.

Very nice hotel. We enjoyed the small boutique feel and the lovely staff. Also liked the free breakfast in the morning, and they also offer a happy hour nightly!

I booked a room for 3 people. When we got there, all we had was a queen bed. There was no sofa bed.I asked the frontdesk clerk for help with this issue, he said they were all booked. I told them I will move to another hotel and they saud I will be charged for the 2nd night. After a while, this young asian man who looked annoyed by our problem, directed us to speak with the manager. Later, this young lady, very eager to help and understanding of our situation moved us to a king size bed with sofa bed bedroom. To our surprise, the bedroom was on top of a restaurant outdoor seating area. The noise was incredible up to 10pm. After that, you can still hear the noise of waiters removing dishes, moving chairs, etc. The old windows did not close sealed, so the cold air kept coming in and the noise too. The breakfast consists of one pastrie or two. 4 cereals, oatmeal, boiled eggs, yogurt and bread. No deli meat, no cheeses. I payed 70%more than the Intercontinental hotel around the corner, and got three terrible nights of sleep, a lousy breakfast. Look at the mattress of the sofa bed in the attached photos.

Service is horrible.

Friendly staff.

This is a lovely property complete with clean, quirky, and spacious rooms and kind and attentive staff! For the price, I'd reckon these rooms are a steal. I loved my room— the fireplace was sealed the deal— and I greatly enjoyed the inn-style atmosphere. Additionally, I'd like to note that the complementary wine/cheese hour in the parlor was a great way to unwind and meet people. However, the only thing left to be desired is location, as the hotel is situated within the heart of lower nob hill (i.e., close to the tenderloin). Nonetheless, this was a non-issue during my stay and shouldn't act as a deterrent to any interested parties, but rather something to be aware of before booking. With that being said, the location is very central and convenient. Overall, I'd happily stay here again!

Great location, a few block off of Union Square so it’s quieter, but close enough to shopping if you need it. Wonderful rooms, friendly staff and delicious breakfast. We’ve already booked our next stay!

Cozy boutique hotel! Complimentary breakfast and wine hour was great as well! Location was walking distance to Union Square. Staff were very helpful and friendly!

Safe neighborhood, walkable. Hotel front door is locked 24/7 so you use your room key to enter. I love this idea! Room was large, quiet, comfortable bed. Water pressure was great in shower. Breakfast and afternoon wine/cheese reception was wonderful and very much appreciated. Entire hotel staff water friendly and accommodating. We would definitely stay here again.

Great and cozy hotel near most of the main spots of the Bay!

We stayed four nights and had a spacious room with a fireplace. The building and decorations were a bit dated but the bed was very comfortable and the location was excellent. All of the staff were friendly and helpful. Would recommend.

Friendly staff, spacious rooms, good location. Great value.

I really loved my stay. It was a last minute booking when my trip got extended and I was really pleased with the location, the funky decor and the service. The wine and cheese hour in the evening is such a nice touch too. Would absolutely stay again when visiting downtown SF.

Beautiful property with unique style, very friendly staff, lovely happy hour, delicious and generous breakfast, centrally located

Quaint hotel with old world charm. Stayed in a Junior Suite with a fireplace and king bed. Incredibly quiet despite the busy street below and very comfortable bed. Very friendly and helpful staff. Great location on Nob Hill with an easy walk to shopping and the embarcadero.

Room was adequate; however, breakfasts were not. If you were not there by 8:30am, they were out of things, including silverware.

Great hotel. A very nice complimentary breakfast. Delicious coffee, nice wine, and appetizers, happy hour. Wonderful staff. We walked to Oracle Park for the Giants' game. It was about a mile each way.

This was a great place to stay and the location was totally walkable. The only quirk is that while breakfast was good, the only hot option was oatmeal and there was no protein option except yogurt, not even peanut butter.

Fireplaces throughout the property made it warm and inviting. Wine hour was nice with 4 wine choices, cheese and crackers. Free water and sparkling waters were included in the room fridge in generous amounts. Breakfast was simple but good for continental. Choices included fruit ( not cut but whole), 2 types of pastries, bread to make toast, a few different types of jam, several choices of dry cereal, oatmeal(the only hot choice) milk ( with options of soy, low fat etc), orange juice, coffee and tea. Close to good restaurants and Union Square.

Breakfast was not good.

Very nice hotel. We enjoyed the small boutique feel and the lovely staff. Also liked the free breakfast in the morning, and they also offer a happy hour nightly!

This was, by far, the best experience I've ever had! The ease of checking in, adding valet, and the place was wonderful! For having a room right next to the street, it was fairly quiet. Having a fireplace added a whole new level of awesome for me! Breakfast was wonderful, the whole ambiance was welcoming and cozy. I can't wait to go back!

This lovely Inn is truly quaint. Friendly and accommodating staff. The continental breakfast provided was very good. Boiled eggs, oatmeal, dry cereals, fruits such as, oranges, pears, apples and bananas. White and brown bread. A daily change of two types of sweet buns. Jams and marmalade, butter. Orange juice, coffee, tea, milk, cream, sugar and so on. I saw two staff in attendance every morning – replenishing items and keeping the rooms tidy. Tea and coffee was available in this area all day long. I noticed that the fruit bowl was left out too! This is a large space, plenty of seats, four sections for lots of privacy. Between 5pm and 6:30pm red and white wines along with appetizers appeared at the sideboard table. Our room was a luxury king, huge, clean and very pretty. Wallpapered!. Highly recommended.

Internet was okay. No choices for breakfast

Clean quaint room. Great bed. Beautiful common area for breakfast and wine all included!!! Staff very courteous.