Name: Club Quarters Hotel Embarcadero, San Francisco
Address: 424 Clay Street, Financial District, San Francisco, California, United States of America, San Francisco, San Francisco County, United States of America
Rating: 8.4

What guests think

Across recent reviews, Club Quarters Hotel Embarcadero, San Francisco is praised for its walkable, business‑district location near the Ferry Building and transit, generally friendly staff, and practical touches like lobby espresso, refillable water stations, and a small gym.

Rooms are often small and somewhat dated, with occasional noise from thin walls or elevators, and some reports of AC issues, sealed windows, limited storage, and TVs or casting not working. Cleanliness feedback is mostly positive, though a minority mention musty odors, stained carpets, mold or mildew, and, in rare cases, pests. Facilities are functional rather than luxe; expect a rooftop terrace, laundry and an adjacent restaurant, but off‑site paid parking with no in‑and‑out and no pool. Overall, it suits value‑minded travelers prioritizing location and convenience over frills.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Useful perks include 24/7 lobby coffee, refillable water stations, a small gym, laundry, a rooftop terrace, and an adjacent restaurant. Parking is off site and paid with no in‑and‑out, elevators can be slow, and there’s no pool.

Related guest reviews

8

Susan

Mar 10, 2025

·

Stayed 2 nights

Great value for your dollar, but…no in-room safes or ice/ice buckets. We had to go down to the basement to get a bucket of ice. We did feel safe because you had to use your room key to make the elevator move. Great views and quiet.

6

Jairo

Jul 13, 2025

·

Stayed 5 nights

Staff is friendly it’s kind of sucks that you’re paying a premium price for a hotel with no pool!!!! It’s 2025 every hotel should have a pool!!

10

Melissa

Jul 14, 2025

·

Stayed 2 nights

This is a fantastic property near the Ferry Building. Can't beat the location, safe neighborhood and walking distance to points of interest. The hotel staff are kind and helpful. Love the lobby area with a variety of free coffees and teas. The guest services and free fill up water station on each floor is so thoughtful! There is a terrace and work out room, too! I felt safe and secure here due to security at the door and elevators that only function with a room key. The room I stayed in was small but that is the norm for many big cities and I felt perfectly comfortable staying here. Slept well, too! Thanks for a wonderful landing pad for a weekend get away!

10

Greg

Jun 7, 2025

·

Stayed 2 nights

The front desk was awesome. They always greeted us. Coffee is good and the layout is nice in the fitlrst floor. The top deck is nice but small. The layout to get to the rooms is like a maze. No parking on property. The cheapest parking is $37 one block away. Noticed it was cheaper at the hotel website then Hotels.com. unable to honor lower price since I didn't book with the hotel direct. The elevators are slow and to get ice its on the lower level only.

8

Abhinab

Jul 16, 2025

·

Stayed 2 nights

Great facility right at the heart of the city. Smooth check in/out experience. The room did not have a refrigerator, which would have made it perfect place.

10

Arthur

Jul 25, 2025

·

Stayed 1 night

Cozy spot for solo travelers in the heart of SF. Near everything. The rooftop terrace was the welcome respite I needed.

6

William

Aug 12, 2025

·

Stayed 3 nights

Rooms are tight / small. Dark inside hallways Free coffee. Water dispensers on every floor + bottle - nice touch but needs to fill faster. Restaurant downstairs is decent. Walkable to waterfront. Lyft bikes nearby - a plus. Price competitive.

10

Virginia

Sep 24, 2025

·

Stayed 2 nights

The hotel has reasonable prices at most times of the year. The rooms are clean and the beds are comfortable. It's quiet if you have an interior-facing room; if you have a room facing the street, it's quiet unless you open a window. There isn't much hotel staff in the lobby, but check-in is generally quick and easy. The Embaracadero parking garage are nearby that you can park at for $37 overnight if you want more peace of mind about your car's safety, but I parked on the street a block over and was fine.

10

Jonathan

Aug 23, 2025

·

Stayed 4 nights

Good for business stay. Espresso machine in lobby, which is also a decent coworking space. Laundry room in basement is good for long stays

8

Andrey

Oct 3, 2025

·

Stayed 4 nights

The staff were good and helpful. Facilities were, though, in poor condition. Like holes in walls in hallways, slow elevators, and so on.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, sometimes spotless. A recurring minority reported musty odors, stained carpets, mold/mildew, or sporadic pests, indicating inconsistent standards.

Related guest reviews

2

Marco

Sep 29, 2025

·

Stayed 1 night

There was mold in the bathroom. On the ceiling and in the shower in the floor. The check in proccess wasn’t the best. They had out reservation wrong in the system. So they took an extra 30 mins to check in.

2

Adrian

Jul 3, 2025

·

Stayed 1 night

There was bed bugs in my room sadly and my partner had bites on his legs. Room didn’t look as advertised.

10

Roisin

Nov 22, 2025

·

Stayed 1 night

very helpful and kind staff! the room was spotless!

4

Miguel

Aug 16, 2025

·

Stayed 2 nights

Room next to elevators definitely didn’t get any sleep. Also, room had a musty smell and there was some mildew in the restroom.

4

Heather

Nov 14, 2025

·

Stayed 1 night

Smelled like smoke and felt dirty

10

Daniel

Sep 29, 2025

·

Stayed 2 nights

I can't expect more, very clean room, easy access to everything, very nice area.

10

Andrea

Aug 25, 2025

·

Stayed 2 nights

Perfect location! Very clean and quiet! Excellent!

10

Susan

Oct 6, 2025

·

Stayed 1 night

Room was clean. Staff was friendly. Bed and pillows wet awful. The bed was lumpy and saggy and the pillows were way too squishy.

6

Ben

Sep 22, 2025

·

Stayed 3 nights

The hotel is fine but the rooms are a bit beat up. Stains on the carpet, marks on the walls, marks on the furniture. But overall not a bad stay. Just not sure if I’d call that 4 stars.

6

Lana

Aug 27, 2025

·

Stayed 2 nights

Cleanliness needs to be increased

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small and basic, with some dated furnishings and occasional noise from thin walls or elevators. Several reviews note AC problems, sealed windows, limited in‑room amenities (often no fridge or safe), and mixed bed comfort.

Related guest reviews

6

Scott

Sep 25, 2025

·

Stayed 1 night

AC was broken. No possibility of a different room. Too warm for good sleep. No refund/or discount. Just a certificate for a free weekend night. … based on availability void after a year. Yeah… not the same as my ‘superior room’ mid week that I paid for.

10

Mario

Jul 29, 2025

·

Stayed 4 nights

The room was small but Ok for a short staying. The only issue was the noise from the elevators. The room was 401 besides the elevators.

4

Sandra

Nov 7, 2025

·

Stayed 1 night

Room looks like a prison. The bathroom looked so dirty so I was too scared to take a shower. Didn't even offer liquid shower gel there was only bar soap.. The walls are paper thin and we couldn't sleep because of the people staying in the room next to us. Definitely not a 4 star hotel.

8

Keeli

Nov 24, 2025

·

Stayed 1 night

Room was super stuffy. Wish windows opened

8

David

Aug 10, 2025

·

Stayed 1 night

Bed felt like it’s not queen bed it felt so narrower than queen bed but front desk confirmed it’s a queen beed . Can’t stream on th tV Just local channels. However , the filtered water made up for our stay , unlimited filtered water on the hallway floor which is free.

6

Melissa

Sep 11, 2025

·

Stayed 2 nights

Read previous reviews that there were pastries FOC in the lounge but nothing there. Coffee machine in lounge was regularly not working. Most things closed in surrounding area at weekends and closed early in evenings. Room was a little noisy with road outside. Room clean but a little in the small side.

8

Alexis

Nov 1, 2025

·

Stayed 1 night

The room, location and service was great. The only downside was the “thin” walls and you could hear traffic.

6

Lisa

Feb 18, 2025

·

Stayed 3 nights

The hotel rooms were very dated. The rooms were extremely small and the bathroom showers were tiny and appears to not have been updated for 20 years.

6

Wen

Oct 2, 2025

·

Stayed 1 night

The hotel is well aged. The rooms need a renovation.

6

Ben

Sep 22, 2025

·

Stayed 3 nights

The hotel is fine but the rooms are a bit beat up. Stains on the carpet, marks on the walls, marks on the furniture. But overall not a bad stay. Just not sure if I’d call that 4 stars.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with smooth check‑in and occasional proactive upgrades. There are some complaints about self‑check tech glitches, uneven communication, and occasional rude interactions.

Related guest reviews

4

douglas

Aug 31, 2025

·

Stayed 1 night

Online checkin/wallet key didn’t work. Chatting with their AI was useless. Television didn’t work and had wires hanging from it. The toilet was partially blocked. Staff was friendly and helpful.

10

Stanley

Aug 22, 2025

·

Stayed 2 nights

Staff was amazing and makes this place the 5 stars. It’s just a tad older. Carpets are a little old, like a 7/10 carpet.

10

andrew

Oct 11, 2025

·

Stayed 1 night

Greg was very friendly and had great energy. 10/10 stay.

10

Tiffani

Sep 3, 2025

·

Stayed 1 night

They let me check in early after waiting up all night for my son's plane to land and then upgraded our room upon request with no problem at all. Will definitely stay here again.

2

James

Jul 24, 2025

·

Stayed 3 nights

Charged a deposit on checking and then continued to process other charges during my stay including charging the deposit again on checkout. Still waiting for any of the money to come back and the communication from them during the stay was very poor!

10

Roisin

Nov 22, 2025

·

Stayed 1 night

very helpful and kind staff! the room was spotless!

10

Dante

Aug 11, 2025

·

Stayed 4 nights

The staff was exceptionally friendly and helpful, and that definitely makes the difference between an enjoyable stay and a poor one. I look forward to staying here again the next time I visit San Francisco!

10

Jonel

Nov 15, 2025

·

Stayed 1 night

Room was spotless!!! Staff were great!! Jordan and Maria were fantastic !!

4

Luisa

May 19, 2025

·

Stayed 1 night

Front desk attendant was rude and not helpful when asked about the location of the parking, he was also rude to another customer while my husband was checking in.

10

Tonya

Nov 10, 2025

·

Stayed 1 night

We really like this hotel. It’s affordable, in a great location, comfortable, and clean. The staff are really nice. Shout out to Jordan for helping us find the right room.

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AI-generated summary based on recent guest reviews

Location

Consistently praised Financial District/Embarcadero location—walkable to the Ferry Building, Chinatown, transit, and waterfront—often felt safe and convenient. Street or early‑morning noise can occur.

Related guest reviews

10

Melissa

Jul 14, 2025

·

Stayed 2 nights

This is a fantastic property near the Ferry Building. Can't beat the location, safe neighborhood and walking distance to points of interest. The hotel staff are kind and helpful. Love the lobby area with a variety of free coffees and teas. The guest services and free fill up water station on each floor is so thoughtful! There is a terrace and work out room, too! I felt safe and secure here due to security at the door and elevators that only function with a room key. The room I stayed in was small but that is the norm for many big cities and I felt perfectly comfortable staying here. Slept well, too! Thanks for a wonderful landing pad for a weekend get away!

10

Gabriela

Jul 15, 2025

·

Stayed 4 nights

This was so perfectly centralized for all the major sites to visit in SF. 1.5 miles from oracle park, 1.5 miles from fisherman’s wharf, quarter mile to the SF Ferry building & market place, half a mile from China town. Both the BART and muni stations are barely a block away. Highly recommend if you’re looking to get a true SF experience.

10

Matt

Oct 30, 2025

·

Stayed 4 nights

Great location to get to Embarcadero and the Ferry Building.

10

Robert

Aug 16, 2025

·

Stayed 1 night

Nice boutique hotel near Embarcadero/Financial District, close to North Beach.

8

Shawn

Sep 21, 2025

·

Stayed 2 nights

Great location, felt very safe walking around. The water stations on each floor are nice, but 3 minutes to fill a 20 ounce bottle is terrible. Biggest complaint is no in room safe.

10

Hallie

Sep 28, 2025

·

Stayed 3 nights

Our room was clean, the staff was very helpful and friendly, and the location was absolutely perfect! It was close to lots of restaurants, Chinatown, and plenty of tourist attractions. Super close to train and bus public transport as well. Highly recommend:)

8

Eric

Nov 24, 2025

·

Stayed 2 nights

Great location for walkability.

10

Virginia

Sep 24, 2025

·

Stayed 2 nights

The hotel has reasonable prices at most times of the year. The rooms are clean and the beds are comfortable. It's quiet if you have an interior-facing room; if you have a room facing the street, it's quiet unless you open a window. There isn't much hotel staff in the lobby, but check-in is generally quick and easy. The Embaracadero parking garage are nearby that you can park at for $37 overnight if you want more peace of mind about your car's safety, but I parked on the street a block over and was fine.

10

Mary

May 21, 2025

·

Stayed 1 night

Comfortable room. Close to Embarcadero. Espresso coffee and refillable water bottles. Pleasant staff. Safe neighborhood. Will stay here again.

8

Michael

Jul 21, 2025

·

Stayed 2 nights

Easy access to financial district and ferry port.

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Dining

An adjacent/on‑site restaurant is convenient, with mixed feedback on breakfast and service; several guests liked the free lobby espresso. Plenty of dining options are within walking distance.

Related guest reviews

8

Ryan

Nov 30, 2024

·

Stayed 2 nights

The restaurant attached to the lobby was very convenient.

10

Matthew

Aug 9, 2025

·

Stayed 1 night

Parking is across the street and a little too long of a walk for my liking, but not too bad. We had an ozone generator running in our room upon arrival which can be dangerous to breathe so we had to air out the room for a while. Otherwise a nice stay. The man at the front desk was very helpful and checkin was very fast. Room was small but good.

10

Veronica

Dec 26, 2024

·

Stayed 1 night

We like that it was blocks from the pier and quiet and cozy. The restaurant next door could improve their service.

10

HiiTay

Jan 20, 2025

·

Stayed 3 nights

Amazingly nice and breakfast was delicious.

6

Sam

May 29, 2025

·

Stayed 4 nights

Pros: - Room AC was strong and fairly quiet. - Free professional quality coffee machine in the lobby available all day. - Walking distance to financial district - Water filter on each floor Cons: - Good to have water filter on each floor but water stream is weak. - Room is very small - Fish & Farm food quality is not good. - - Restaurant in the morning is too crowded and understaffed. - Expensive compared to other comparable hotels - Internet is slow

10

Emilia

Jul 6, 2025

·

Stayed 1 night

This was our second stay at this hotel, and once again, we loved it. We were pleasantly surprised with a complimentary upgrade to a spacious room on the 9th floor, complete with a comfortable couch and a private balcony. The room was very clean, quiet, and exceptionally roomy. Check-in was smooth and quick — we arrived early and were checked in within five minutes. The rate was excellent, especially considering it was during the 4th of July weekend in San Francisco. The hotel’s location is perfect — within walking distance to many major attractions. We also had breakfast at the on-site restaurant, which offered delicious food at a great price. The only downside was parking. Overnight options were limited and very overpriced, and we had to find parking on our own. Still, overall, this is a great hotel, and we’ll definitely be back.

8

sandra

Dec 13, 2024

·

Stayed 3 nights

great location and price very reasonable. About 4 blocks walk to Ferry Building and BART at the Embarcadero. Nice common area with coffee 24/7.

10

Karen

Jun 28, 2025

·

Stayed 3 nights

Great value for a financial area hotel, clean and comfortable. No breakfast but there is in-room coffee, and nearby places to eat. Helpful staff.

10

Shawn

May 10, 2025

·

Stayed 3 nights

Great location within the city. Good staff. The restaurant downstairs was excellent.

10

Mary

May 21, 2025

·

Stayed 1 night

Comfortable room. Close to Embarcadero. Espresso coffee and refillable water bottles. Pleasant staff. Safe neighborhood. Will stay here again.

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AI-generated summary based on recent guest reviews

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Amenities

Property description

Guest reviews

Very good

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What guests think

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Club Quarters Hotel Embarcadero, San Francisco