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SureStay Hotel by Best Western San Rafael - Room

SureStay Hotel by Best Western San Rafael

Name: SureStay Hotel by Best Western San Rafael
Address: 865 Francisco Blvd E, Canal, San Rafael, California, United States of America, San Rafael, Marin County, United States of America
Rating: 7.73

Amenities

Parking
Free Wi-Fi
Non-Smoking Rooms
Family Room
Free Parking
24-Hour Front Desk

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Property description

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

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Guest reviews

7.7

Good

Based on 999 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At SureStay Hotel by Best Western San Rafael, guests describe friendly service and fair value, but also a rough, noisy freeway-side setting, very basic breakfast, dated no-frills facilities, and tight parking with a tiny lobby.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Luis Angel

4 weeks ago

·

Stayed 2 nights

Clean room and friendly staff

2

Keith

Apr 7, 2026

·

Stayed 2 nights

No amenities, breakfast, bad attitudes no accommodations and the guest are sketchy activities for out of towners seeking family friendly space, go to a real BW Express or plus not these. VERY BLACK DIRTY FLOORS FEET GOT FILTHY IN ROOM. I mopped up and the towel went BLACK!

4

Joseph

Apr 4, 2026

·

Stayed 5 nights

Yes

4

Kimberly

Apr 1, 2026

·

Stayed 1 night

There was no breakfast lol. Staff was rude. Did not say one word to me when I checked in. Gave me one key when we had two guests. Room smelled musty. Toilet shook around was not bolted into floor properly. When I left I asked for a receipt. I was refused one and said I would be emailed shortly. Never received one but I was charged twice. I will never stay here again.

10

Yesenia

Mar 25, 2026

·

Stayed 3 nights

the only thing is that the ice machine was not working. other than that it was a great stay.

865 Francisco Blvd E, Canal, San Rafael, California, United States of America

Location

With a stay at SureStay Hotel by Best Western San Rafael in San Rafael (Canal), you'll be within a 5-minute drive of San Francisco Bay and Mission San Rafael Arcangel. This hotel is 12.3 mi (19.7 km) from Presidio of San Francisco and 13 mi (20.8 km) from Golden Gate Bridge.

Marin Country Mart(1.6 miles)

Mission San Rafael Arcangel(1.6 miles)

San Rafael Pacifics Albert Park(1.6 miles)

Larkspur Ferry Terminal(1.8 miles)

Dominican University of California(1.9 miles)

Falkirk Cultural Center(1.9 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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SureStay Hotel by Best Western San Rafael

Amenities

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SureStay Hotel by Best Western San Rafael.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Good

What guests think

Location

Property Policies

Check-in instructions

Good to know

Optional extras

Have a question?

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SureStay Hotel by Best Western San Rafael