Name: Motel 6 San Rafael, CA
Address: 737 East Francisco Boulevard, Canal, San Rafael, California, United States of America, San Rafael, Marin County, US
Rating: 6.13

What guests think

At Motel 6 San Rafael, guests highlight a convenient base with basic rooms, but frequent concerns include tight parking, noise at night, and a surrounding area that can feel unsafe or seedy to some travelers.

Cleanliness feedback is mixed, with repeated reports of roaches or other bugs, odors, smoke, and stained linens, though some guests did find rooms clean. Staff are often described as friendly and helpful, but there are notable complaints about check in issues, late checkout disturbances, and inconsistent responsiveness. Expect a simple stay with trade-offs, especially regarding environment and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is repeatedly described as tight with insufficient spaces. Amenities are minimal, with no in room coffee and occasional equipment issues like an out of order ice machine or nonworking TV or AC.

Related guest reviews

10

Jorge

May 30, 2024

·

Stayed 1 night

Parking is to small.

2

Douglas

Sep 13, 2023

·

Stayed 1 night

No tv, switched rooms also no tv and a/c didn't work. I found another room and was refunded my payment>

6

ROBERT

Jun 12, 2023

·

Stayed 1 night

Broken glass on floor. Ice machine out of order. Quiet time not enforced.

8

Arvin

Aug 1, 2022

·

Stayed 1 night

Room was functional. TV was not working at first because box was disconnected. This was fixed shortly. Nothing extraordinary about the property. Traveled on a motorcycle. Covered it overnight. Woke up and found the cover half off the bike which means someone was curious about it or attempted to steal it but aborted when realized that I have a wheel lock and alarm under the cover. So beware of this if staying here.

10

Bernadette

Feb 13, 2023

·

Stayed 2 nights

The staff were friendly and good service. They should have supplied ammenties like coffee, sugar etc. tThere wasn’t any coffee maker. Thank you.

8

Steven

Sep 16, 2022

·

Stayed 1 night

Hotel is nice and convenient, parking is a bit challenging as you have to back out of your spot and the parking lot. No frills, decent price.

8

David

Sep 2, 2024

·

Stayed 3 nights

Parking is tight. Coffee available from 8 to 9am but have to ring the bell everytime.

8

Elizabeth

Sep 26, 2024

·

Stayed 1 night

It was real noisy. Parking is terrible.

6

Dayle

May 30, 2023

·

Stayed 3 nights

First room was a smoking room with cigarette burns on the bedspread. Moved us to a non smoking room. Much better. Parking was a pain. First come, first served with no where near enough spaces. Not the best neighborhood. No coffee maker in room.

6

Cecily

Aug 28, 2023

·

Stayed 1 night

The motel is probably the cheapest place to stay in marin county besides the youth hostel on the headlands. It is clean with no coffee maker and no lobby coffee. There is a coffee place 2 blocks away that opens at 6am

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Cleanliness

Feedback is inconsistent: multiple reviews cite roaches or other bugs, odors, smoke, stained or burned linens, and dirty floors, while others report clean rooms.

Related guest reviews

2

Jeremy

Jul 25, 2022

·

Stayed 3 nights

There was bed bugs, so I got a refund and rented another hotel room for my trip. Now I’m waiting for my reimbursement.

2

CHRIS

Jun 9, 2024

·

Stayed 1 night

This place is Bad! It really should be closed. The area is not safe. Neither is the building. People obviously smoke in the rooms. My pillow case, freshly cleaned by the maid, had cigarette burns in it. Enough said......

2

Robin

Jun 25, 2023

·

Stayed 1 night

TV remote control was missing. Hair was on one of my pillows. DO NOT stay here!

4

Kelsey

Feb 16, 2024

·

Stayed 1 night

I stayed here previously in an upstairs room and it was great very clean. However this time I stayed in a downstairs room and it smelled so strongly of mold that I had a hard time sleeping! The laminated floors were swelling up from moisture damage. I noticed that the shower curtain is not low enough so it lets a lot of moisture on the floor so maybe that is the culprit.

4

Francine

Oct 17, 2023

·

Stayed 2 nights

Found roaches in the room all they said was oh well it’s just a bug

10

Ronald

Apr 18, 2024

·

Stayed 1 night

Very nice room clean checking in was very pleasant

2

Jeremy

Jul 7, 2024

·

Stayed 3 nights

FRICKIN ROACHES. EVERYWHERE

2

Hélène

Jul 17, 2022

·

Stayed 1 night

This could be a great place, but, parking is really tight, filthy inside and outside, the floors are never cleaned, there are spills that are still there from previous guests, dust and dirt and who knows what too, to the point that we didn't want to take our shoes off. At least one of the beds was not changed. There was a party going on all night long next room, and still going at 8 am. I am upset that i paid too much as it is for this dump. Worst Motel 6 I've ever stayed at. I hope this property is removed from the hotels.com listing.

2

CLAUDIO

Sep 25, 2023

·

Stayed 2 nights

We stayed two nights, firs night saw two bugs in the restroom, the second night I realized there were bugs different sizes all around, I thought only in the bathroom, but they were all around the room, could not tell exactly what kind they were,

10

Bernadette

Oct 2, 2023

·

Stayed 1 night

Very clean room. Service is very good.

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Rooms

Rooms are basic and functional, with some updates and a few noting comfortable beds or larger spaces. However, many mention significant noise at night and occasional light intrusion or minor maintenance problems.

Related guest reviews

10

Kimberly

Sep 14, 2022

·

Stayed 1 night

So far as motels go, Motel 6 is a great place to stay. It was somewhat updated (e.g., no carpets) and didn't have that old motel smell. The location is a short distance from shops and restaurants. The clerk who checked us in was courteous and efficient.

6

ROBERT

Jun 12, 2023

·

Stayed 1 night

Broken glass on floor. Ice machine out of order. Quiet time not enforced.

6

Susan

Apr 26, 2024

·

Stayed 1 night

Room seemed clean but old. Way overpriced! Blanket not much thicker than the sheet. Had to double it up. Woke early, thinking it was morning because of the bright lights outside the room lit the room with no way to keep out. Host was friendly and kind.

2

Joshua

Apr 2, 2023

·

Stayed 1 night

Someone was having a party in the room with what sounded like multiple people next to us until 4 am when we left. I couldn’t believe how loud the music was playing. Also there was food shoved in the peephole and various stains on the walls.

8

Tina

Mar 7, 2023

·

Stayed 1 night

Room was big and pet friendly. Comfy bed.

8

Linda

May 20, 2023

·

Stayed 1 night

Comfortable

4

Omar

Sep 15, 2023

·

Stayed 1 night

Very noisy

2

David

Jun 21, 2023

·

Stayed 1 night

Just keep on driving. This place never sleeps. It’s really not even worth my time to write this.

8

Elizabeth

Sep 26, 2024

·

Stayed 1 night

It was real noisy. Parking is terrible.

2

Joseph

Jun 19, 2023

·

Stayed 1 night

Don’t expect a good night sleep if you stay here.

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Service

Many guests praise friendly, helpful staff and smooth check in. Others report issues such as billing or cancellation problems, lack of front desk availability, unhelpful responses, and disturbances despite approved late checkout.

Related guest reviews

10

Kristin

Jun 2, 2023

·

Stayed 1 night

Staff are always super friendly they all great you when you walk past them I got to give him a thumbs up all the way around they've really picked the hotel up past few months keep up the great work

10

Kimberly

Sep 14, 2022

·

Stayed 1 night

So far as motels go, Motel 6 is a great place to stay. It was somewhat updated (e.g., no carpets) and didn't have that old motel smell. The location is a short distance from shops and restaurants. The clerk who checked us in was courteous and efficient.

6

Susan

Apr 26, 2024

·

Stayed 1 night

Room seemed clean but old. Way overpriced! Blanket not much thicker than the sheet. Had to double it up. Woke early, thinking it was morning because of the bright lights outside the room lit the room with no way to keep out. Host was friendly and kind.

2

Marcus

May 27, 2024

·

Stayed 1 night

The hotel tried to charge my card before i even got to the room. I keep my cards locked until i use them, so since they couldn't charge my card without my permission theg canceled my room. I chose the option to pay when i arrived, not before. So the hotel canceled my room, then i had to drive back home 2 hours away cause i couldn't secure a room for the holiday weekend cause everything was extremely high cause of memorial day. I very much upset about the whole experience cause it cost so much money to drive back and forth this weekend. Very unacceptable.

10

Ronald

Apr 18, 2024

·

Stayed 1 night

Very nice room clean checking in was very pleasant

2

Gilbert

Aug 17, 2023

·

Stayed 1 night

There was nobody at the office for me to check in. There were prostitutes soliciting me while I waited after ringing the bell. I was still charged for the room after I left @ approxamately 11pm or so. There are cameras around the property so one could probably pull the images up for the night I was there, didnt stay and still got charged. horrible

10

Newmeeh

Aug 19, 2023

·

Stayed 1 night

Always very helpfull

8

Sibusiso

Jun 4, 2024

·

Stayed 2 nights

I would’ve given them a five star, but I had issues with late checkout. I requested a late check out from the day. I arrived until the day I was departing it was granted, but I had housekeeping, knocking from before regular check out time up to until the time I was supposed to be checking out I also had front desk calling me, so the whole purpose of me sleeping in was defeated. I was pretty annoyed by the disturbances.

2

Anthony

Dec 26, 2023

·

Stayed 2 nights

I reserved a two-night stay 30 days ahead of time for an ADA room I called that 4:00 p.m. on check in day to make sure they don't give away my handicap room they said it will be fine when I get there in the evening I arrived at 9:00 p.m. was given a key for what I thought was a handicap room there was no handicap parking there was no grab rails in the bathroom the toilet was a low toilet this was not a handicap room and had many roaches. It was a long walk from the nearest parking space we crunched on roaches as we stepped into the room, funky smell prostitutes were strolling up and down in front of the motel and there were people in the parking lot walking between the cars looking in the windows I told the manager he Shrugged his shoulders and said call the police I just wanted my money back and to get out of there. It's a shame because I have not had the experience in the majority of Motel 6

10

Bernadette

Oct 2, 2023

·

Stayed 1 night

Very clean room. Service is very good.

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Location

Several guests find the location convenient for getting around. Multiple reviews caution that the surrounding area feels seedy or unsafe at night, with loitering and solicitation reported.

Related guest reviews

6

sharon ann

Jun 21, 2023

·

Stayed 7 nights

The motel itself was fine it was the outside not very safe at night

6

James

Jun 8, 2023

·

Stayed 2 nights

The hotel itself was fine. The area and clientele seemed a bit sketchy.

8

Estefania

Aug 25, 2023

·

Stayed 1 night

Perfect location, good value for money in the area.

4

Craig

Oct 3, 2023

·

Stayed 1 night

This is a very unsafe place... seemed like there's a lot of prostitutes and gang members around this hotel... don't venture out after dark... wouldn't recommend staying and won't stay again

2

Gilbert

Aug 17, 2023

·

Stayed 1 night

There was nobody at the office for me to check in. There were prostitutes soliciting me while I waited after ringing the bell. I was still charged for the room after I left @ approxamately 11pm or so. There are cameras around the property so one could probably pull the images up for the night I was there, didnt stay and still got charged. horrible

10

conrad

Oct 29, 2023

·

Stayed 4 nights

Basic motel, inexpensive and good location for me, close to everywhere I needed to be

10

Lesley

Apr 19, 2023

·

Stayed 1 night

convient location for my appoitments

4

Bryce

Mar 25, 2024

·

Stayed 1 night

Sure they have hourly and weekly rates, that kind of place. Staff was nice enough, and when I left at 5am believe I saw 24 hour security, which was reassuring, but next time I'll stay a bit further off the highway, probably in Mill Valley.

8

Gary

Jun 14, 2024

·

Stayed 3 nights

The property is in an ideal centralized location, but the surrounding area, which is out of the hotels control, is very seedy. There were domestic disputes that we could hear. It's too bad the area is so ghetto.

8

Gordon

Jul 24, 2022

·

Stayed 1 night

Pretty quiet overall. Good location

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AI-generated summary based on recent guest reviews

Dining

Coffee service is limited, and several note no in room coffee; no other dining details are provided.

Related guest reviews

10

Bernadette

Feb 13, 2023

·

Stayed 2 nights

The staff were friendly and good service. They should have supplied ammenties like coffee, sugar etc. tThere wasn’t any coffee maker. Thank you.

8

David

Sep 2, 2024

·

Stayed 3 nights

Parking is tight. Coffee available from 8 to 9am but have to ring the bell everytime.

6

Dayle

May 30, 2023

·

Stayed 3 nights

First room was a smoking room with cigarette burns on the bedspread. Moved us to a non smoking room. Much better. Parking was a pain. First come, first served with no where near enough spaces. Not the best neighborhood. No coffee maker in room.

6

Cecily

Aug 28, 2023

·

Stayed 1 night

The motel is probably the cheapest place to stay in marin county besides the youth hostel on the headlands. It is clean with no coffee maker and no lobby coffee. There is a coffee place 2 blocks away that opens at 6am

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Month	Average price
January	$103
February	$107
March	$106
April	$105
May	$93
June	$100
July	$106
August	$103
September	$106
October	$104
November	$103
December	$101

Motel 6 San Rafael, CA

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