Is parking available at the property?

Uncovered self-parking is available on-site for a fee of USD 15 per night, which includes in/out privileges. No reservation is required.

What type of breakfast is offered and what are the serving hours?

To-go breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee, approximately USD 0 to 60 per person.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

A complimentary roundtrip airport shuttle is available at scheduled times. Guests can arrange the transfer by contacting the property upon arrival using the contact information on the booking confirmation.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas, including the registration desk and rooms. Additionally, elevators are available for easy access.

What is the location of the property in relation to key landmarks?

The hotel is located in South San Francisco, approximately 1.7 km (1.0 mi) from San Francisco Bay, 10 mi (16 km) from the Moscone Convention Center, and 11.1 mi (17.9 km) from Golden Gate Park. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Sonesta Select San Francisco Airport Hotel

Average nightly price at Sonesta Select San Francisco Airport Oyster Point Waterfront by month, last 12 months (USD)
Month	Average price
January	$143
February	$162
March	$156
April	$119
May	$130
June	$159
July	$126
August	$128
September	$176
October	$157
November	$112
December	$101

What guests think

Across recent reviews, Sonesta Select San Francisco Airport Oyster Point Waterfront is praised for clean, quiet rooms, friendly staff, and a convenient waterfront location near SFO with a pleasant bayside trail and useful airport shuttle.

Many note limited on-site dining, no working bar or pool, and confusion or extra charges around breakfast and parking. At the same time, reviews mention inconsistent service, including rude interactions, slow follow-up, and billing or deposit issues. Some guests also encountered ants or other bugs and intermittent maintenance problems like weak A/C or plumbing. Expect a quiet, airport-friendly stay with basic amenities and limited food options.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is available and helpful, though frequency can be long; on-site parking is available but often charged. The bar, restaurant, and pool are closed or absent, and the coffee kiosk offers only limited grab-and-go items.

Related guest reviews

4

Hunter

Jul 20, 2025

·

Stayed 1 night

Overall the hotel & staff were pleasant. However, after traveling 9 hours we got to the hotel at 1:30pm hoping to have lunch & a cocktail. Unfortunately the lobby restaurant & bar were permanently closed. We were told we would have to go elsewhere to eat. Luckily there was a beautiful AC Marriot a block away and we dined there. It was so nice that we cancelled our 2nd night at Sonesca & rebooked at AC Hotel. Sonesca was guilty of FALSE ADVERTISING

10

Yvonne

Oct 2, 2025

·

Stayed 1 night

Everything was great, but the website said bar, there was no bar. I was looking for a glass of wine! I had to leave hotel and go find a bar!

10

Sergio

Apr 16, 2025

·

Stayed 4 nights

The swimming Pool that is shown in their web page is not there. They closed it a out 2 years ago.

8

Jasmine

Sep 22, 2025

·

Stayed 1 night

This is a nice hotel that isn’t too far from the SFO airport. We enjoyed the beds by getting a restful night of sleep. The hotel was very clean. We were only there to get some rest before a late morning flight. The one drawback is the airport shuttle situation. The shuttle is on a constant loop between the 4 terminals at the airport and 2 hotels. One loop takes the driver 50 minutes. If you happen to just miss a shuttle you will wait another 50 minutes for it to come back around. Adding 1 more shuttle to their fleet would help tremendously. There are other hotels with shuttle services that arrived every 10 minutes like clockwork. If you want a more convenient shuttle service you might want to research some of the other hotels that offer the service. It’s not the drivers fault. The 2 that we had were very nice and understood. Just keep in mind that paying a little higher rate could get you a lot more convenience.

10

Yvonne

Sep 24, 2025

·

Stayed 1 night

I stayed at this hotel as it said there was a bar/ lounge. There was not! Very disappointed. I was hoping just to stay in my room. I had to find a restaurant down the road.

8

Joe

Aug 25, 2025

·

Stayed 1 night

Wish there was free breakfast. I also thought there was a pool and hot tub on the premises. I would update the website accordingly.

10

Emily

Aug 15, 2025

·

Stayed 1 night

The hotel also offered a free shuttle to the airport.

10

Isabella

Jun 10, 2025

·

Stayed 1 night

Clean and close to the airport. Shuttle service was great as well. Would definitely stay again.

6

Valerie

May 14, 2025

·

Stayed 3 nights

There was no pool. There was no breakfast. The van was in horrible condition. The room was nice the balcony was very nice we had a waterfront review that was nice we had a balcony that was nice

6

Aimee

Aug 21, 2025

·

Stayed 1 night

Should offer breakfast. At least complimentary coffee. Should not have to pay for parking. Probably would not stay here again if I can help it. Simply better options in the area for business travel.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are frequently described as very clean. Still, multiple reviews report ants or other insects and occasional cleanliness lapses like dirty water or stained linens.

Related guest reviews

10

Irma

Sep 30, 2025

·

Stayed 3 nights

The rooms were very clean and they had good customer service 😀

10

Zhena

Nov 17, 2025

·

Stayed 2 nights

My stay at this hotel was excellent. The staff were very polite and professional from the moment I checked in. The property was exceptionally clean, including the lobby, hallways, and my room. Housekeeping did a wonderful job maintaining a fresh and comfortable environment. Overall, I truly appreciated the high standard of service and cleanliness. I would definitely stay here again.

2

Fanor

Mar 18, 2025

·

Stayed 2 nights

We found blood on the bed sheets on our last day. A roach was crawling on our bed, the wallpaper and wood trim was falling apart. Staff was great though!

4

Ronald

Jul 17, 2025

·

Stayed 4 nights

The room had ants in it. There was no water to drink in the hotel.

10

Bao Ying

Oct 1, 2025

·

Stayed 1 night

Surprisingly clean and nice.

10

Valerie

Oct 24, 2025

·

Stayed 1 night

On our two-week trip, this was one of our favorite hotels we stayed in. The room was incredibly clean and the staff was very friendly and kind. When we had a minor issue with our a/c unit, they had the technician come to our room within just a few minutes. Would definitely stay here again.

2

Carolyn

Sep 22, 2025

·

Stayed 2 nights

I'm a frequent traveler and this is the worst hotel I've stayed in in a long time. My room had multiple bugs sitting along the wall, which I noticed in the middle of the night when I returned to my room. When I reported the issue to the front desk, they had no interest in following up (didn't ask for details about the insects, etc) and just made me a key for another room. The second room on a different floor had the same type of bugs on the wall. At this point I was worried about the insects getting into my belongings and checked out of the hotel at 2 am. At check out I was told the front desk can't issue a refund because the booking was made through hotels.com. After reporting the issue to hotels.com, they told me they also could not issue a refund because they couldn't reach the hotel manager for "approval". When I contacted the hotel directly, they said they would "pass along" the message to the manager but couldn't give me an idea of when I would hear back. They then hung up when I was in the middle of asking a follow up question. This was a horrible experience that culminated in me checking out of the hotel at 2 am and having to find another place to stay. Now I have to deal with the charge and lack of response around a refund. This is definitely the last time I'll be staying at a Sonesta.

2

Jason

Aug 8, 2025

·

Stayed 1 night

The bathroom tub was not usable. The bathtub was full of dirty brown water. It was very unpleasant. Could not use the shower.

10

Leticia

Nov 25, 2025

·

Stayed 5 nights

Clean Room, nice area enjoyed our 5 day stay with family

2

Nina

Jun 17, 2025

·

Stayed 3 nights

There were roaches in my room! :( disgusting! They had wings too, I told the front desk and he didn’t seem surprised and simply said that he would let them know( I don’t know who!!) I wish I had my camera ready but I was more concerned about them getting into my luggage so no picture to download here unfortunately! No house keeping everyday unless you ask for it until noon! You could get new towels . I asked for housekeeping but I guess they forgot or missed my room, I got to my room in the evening and front desk apologized and said no more house keeper on the property! I would not go back to this place!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, quiet, and comfortable, with some offering balconies or water views. Some guests mention dated layouts, very soft mattresses or pillows, awkward TV placement, and missing in-room appliances like a fridge or microwave.

Related guest reviews

6

Kimberley

Jul 22, 2025

·

Stayed 1 night

No comfortable beds at all!

8

claudette

Jul 29, 2025

·

Stayed 3 nights

Room was spacious& bed was comfortable

8

Sherri

Jul 19, 2025

·

Stayed 1 night

Great staff and very clean. The room was big and spacious. The only odd thing I would change is the TV was on the side wall not facing the bed so it was at an awkward angle to watch.

10

Erik

Apr 30, 2025

·

Stayed 1 night

Great hotel, only thing I wish they had was a mini fridge

10

pamela

Aug 14, 2025

·

Stayed 1 night

Loved the location -- great for a morning walk. The room would have been a good deal for the price, but we got upgraded upon arrival to a suite -- wish we were staying longer. The suite has everything you need for simple meals (microwave, fridge, sink) and is super-spacious. Airport shuttle was easy and all of the employees were helpful.

10

Matthew

Jun 18, 2025

·

Stayed 1 night

Great views

10

James

Sep 3, 2025

·

Stayed 1 night

Nice quiet room.

10

Theresa

Oct 5, 2025

·

Stayed 1 night

Very comfortable bed, quiet room, a great price. No restaurant but good options nearby. A pleasant surprise and will def stay again

10

Heidi

Sep 1, 2025

·

Stayed 1 night

It was very clean and comfortable. Pillows are slightly too soft and the bed was amazing.

8

Victoria

Aug 16, 2025

·

Stayed 1 night

Bed was too soft.

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AI-generated summary based on recent guest reviews

Service

Many guests praise friendly, accommodating front-desk staff and quick help with issues. Others cite rude interactions, poor follow-up, and billing or deposit problems, indicating inconsistent service.

Related guest reviews

10

Anthony

Oct 28, 2025

·

Stayed 1 night

Staff was very helpful and friendly. I will stay there in the future.

4

Amanda

Apr 29, 2025

·

Stayed 2 nights

I've stayed at this location once before and everything was perfect. This time, we had 2 charges that we were not told about when we checked in. Yes, they were pending and they did go back onto our account but we did not have these charges the last time we stayed. When I tried to get clarification from Gio, he was VERY rude and talked to my like I was stupid. Then, I talked to Jason the next day and was treated the same way. Jason also kept cutting me off and I couldn't even finish my sentence. We will never stay at this location again which, is sad because we loved it so much the first time and the area is perfect. But the staff just completely ruined it for us.

2

Stephanie

Aug 23, 2025

·

Stayed 1 night

We spoke with the Manager JASON who introduced himself as the “BOSS” here. Gave us a whole attitude and raised his voice the whole time we were on the phone. The lady who checked us in told us she will switch our rooms at 12:30pm due to the amenities we paid for didn’t come with the room we initially got. Then Jason the Boss/Manager said he don’t know what I was talking about and said I need to hurry downstairs and leave our room till he has an alternate room to give us. He was giving us a very hard time with his attitude. He kept saying he is the “BOSS”. I never met any Manager in ALL the hotels I’ve been in all over the world who talks like Jason. He did not sound professional. He did not know how to handle the situation when his colleague made the mistake. He basically kicked us out when we requested to pay for an early check in. Just very bad experience. We been coming here for 10 years and not just me but my whole family. Whoever Jason’s boss is should check his employees and train them the correct hospitality. Know how to smile in the front and on the phone.

2

Jose

Aug 5, 2025

·

Stayed 1 night

Front desk is terrible

10

Michael

May 19, 2025

·

Stayed 1 night

The front desk crew were all exceptionally friendly and accommodating. I’ve stayed here 3 time in the last few months and each time the front desk staff provided excellent customer service.

10

catherine

Nov 23, 2025

·

Stayed 1 night

Reception staff always so friendly and accomodating. Room is clean and comfy. Lobby area is large with lots of places to gather with family and friends. Love you hotel and will stay there again if in the area

6

Harold

Mar 19, 2025

·

Stayed 1 night

I’m very pleased with the hotel itself, location and cleanliness. - What I disliked was the horrible customer service I received from the moment i got there. I checked in Monday night from a delayed flight at 11pm, and the front desk man was very careless and didn’t put any effort into making my check in process smoothly. No wi-fi password was given, and he was in a hurry to get me out of the way and not deal with me. - In the morning, i had a question about breakfast (which i already had paid for in advance) and another front desk employee also had the rude attitude and told me to call expedia to answer just a simple yes/no question. He simply turned and walked away, and left me standing there. I honestly hoped for better customer service, it’s very disappointing to feel unwelcome at a place you pay to stay at.

10

brooke

Jun 9, 2025

·

Stayed 1 night

The front desk person was fantastic, as she helped us resolve a small booking problem.

10

Emmanuel

Oct 29, 2025

·

Stayed 1 night

Service was amazing & front desk was so compassionate and kind to me

2

Fabiola

Aug 1, 2025

·

Stayed 2 nights

The hotel’s coffee shop does not charge with cards or cash, but by the room. After checking out, the hotel did not sent me a receipt for charges. I checked my bank account two weeks later and realized I’d been charged more than I should have. I called the hotel and they said I’d made purchases at the coffee shop, which was not true. I was told I would get an email back the next day with answers and a week later, I am still waiting. I called to speak to someone and someone again and a person named Jason didn’t even let me finish my sentence and interrupted me to tell me to call back tomorrow. My family rented at least 12 rooms at the beginning of July. It’s upsetting to know I can’t get in contact with someone to get answers and without being disrespected. Never going back.

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AI-generated summary based on recent guest reviews

Location

Waterfront setting by the Bay Trail feels quiet and safe, and it’s close to SFO and highways. Dining and transit are limited within walking distance, so a car or rideshare is often needed.

Related guest reviews

10

Reevasi

Apr 6, 2025

·

Stayed 1 night

Front desk staff was excellent- friendly and helpful. Liked walking around the pond. Not a lot of stores or restaurants within walking distance so if you’re not driving, then gotta taxi or Uber

10

pamela

Aug 14, 2025

·

Stayed 1 night

Loved the location -- great for a morning walk. The room would have been a good deal for the price, but we got upgraded upon arrival to a suite -- wish we were staying longer. The suite has everything you need for simple meals (microwave, fridge, sink) and is super-spacious. Airport shuttle was easy and all of the employees were helpful.

10

Rennan

May 31, 2025

·

Stayed 4 nights

Great location by the Cove. A short walk to my company office.

10

Sneha

Jul 9, 2025

·

Stayed 5 nights

Very clean and friendly, convenient location for Oyster Point offices

10

Evangelina

Aug 24, 2025

·

Stayed 4 nights

Not in the hustle bustle of Midtown, but close enough to drive & enjoy. Property is clean, in a very safe area and overlooks the marina.

10

Kevin

Mar 9, 2025

·

Stayed 1 night

Nice new area... nice walk way outside too. Just needs a restaurant nearby... its a very 9 t 5 business all around, and weekends, your kinda stuck.. you will have to UBER/LYFT. or pay to doordash... keep that in mind for weekend stays..

10

Angelique

Jun 21, 2025

·

Stayed 2 nights

Super clean property, very comfortable beds. I loved the property itself and was super comfy in the room. However, the location is made more for people who have a car or are there for work in the area. It's pretty far from a train station so it's more difficult if you're not driving.

10

Lauren

Jun 27, 2025

·

Stayed 2 nights

Quiet, clean hotel. Easy off the highway. The location, while seemingly safe with walking areas, is far from any areas of interest.

10

Kenneth

Aug 2, 2025

·

Stayed 1 night

Nice location on the water, convenient near airport

8

Shazad

May 19, 2025

·

Stayed 5 nights

Rooms were clean and the water view was nice, but I was underwhelmed by the breakfast offerings and access to public transit (SamTrans and Caltrain) was not easily walkable (especially at night). If you’re going to stay here (and I think you should), I recommend getting a car rental and drive from the hotel to South San Francisco Caltrain or the Millbrae BART station further down the road and park there to take transit in the Bay Area.

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AI-generated summary based on recent guest reviews

Dining

On-site options are minimal: no restaurant or bar and a small paid breakfast/coffee counter with limited hours and items. Several reviews report confusion about included breakfast and few nearby alternatives, especially late or on weekends.

Related guest reviews

10

Yvonne

Oct 2, 2025

·

Stayed 1 night

Everything was great, but the website said bar, there was no bar. I was looking for a glass of wine! I had to leave hotel and go find a bar!

8

Lisa

Oct 10, 2025

·

Stayed 1 night

No food service only grab and go.

8

Wendy

Apr 7, 2025

·

Stayed 4 nights

No breakfast or coffee available on Sunday morning, had to drive off site

10

Yvonne

Sep 24, 2025

·

Stayed 1 night

I stayed at this hotel as it said there was a bar/ lounge. There was not! Very disappointed. I was hoping just to stay in my room. I had to find a restaurant down the road.

6

Nina

Aug 16, 2025

·

Stayed 1 night

I called to see if we can check in early and was told I needed to be there in person to get that information. When we got there, luckily there was an available room. The person checking us in was not in a good mood, did not smile once and should not be talking to 1st time guests. He seemed rushed and even forgot to give us our breakfast voucher for the next day. The following day we lined up to get some breakfast and there was only one person behind the counter. I thought we needed to give our room number for the free breakfast but instead we were charged $35 plus and they didn't accept visa or m/c. Good thing I had an AMX card. My son brought it up to the front desk person and it was the same one from the day before. My son asked why we were charged $35 plus for breakfast when it shows on our reservation we get breakfast included. Bottom line we got a refund in cash but the service needs to improve on both the check in person and the person behind the breakfast counter. The hotel was airy and nice and our room was comfortable, clean and overlooking the water.

6

Mercy

Apr 5, 2025

·

Stayed 2 nights

The property was nice but there was no pool and the restaurant downstairs barely operates. You could only get a very limited breakfast consisting of Starbucks items

8

Anastasiia

Jun 10, 2025

·

Stayed 1 night

Great hotel, beautiful and renovated room. I was expecting more of a real breakfast to order according an online description, however they only had premade Starbucks wraps and pastries.

8

Chris

May 17, 2025

·

Stayed 2 nights

Overall very good. Only issue was a problem with the capsule not fitting the coffee maker and the coffee was very watery with no creamer fir the coffee.

6

Carol

Sep 15, 2025

·

Stayed 1 night

The shuttle service to the airport was excellent and timely. The hotel listed as offering breakfast but sadly did not. Disappointed to learn there was a charge for morning coffee and something to eat.

8

Timothy

May 28, 2025

·

Stayed 1 night

Clean Breakfast was simple and lacking.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $124	2 $130	3 $147	4 $157	5 $141	6 $112	7 $122
8 $115	9 $153	10 $166	11 $122	12 $135	13 $122	14 $124
15 $162	16 $319	17 $360	18 $342	19 $250	20 $125	21 $124
22 $114	23 $114	24 $118	25 $118	26 $119	27 $118	28 $97
29 $113	30 $138

Sonesta Select San Francisco Airport Oyster Point Waterfront

Prices for Sonesta Select San Francisco Airport Oyster Point Waterfront

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible

Deluxe Room, 2 Queen Beds (Water View)

Deluxe Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Accessible

Standard Room, 1 King Bed

Deluxe Room, 1 Twin Bed

Superior Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed with Sofa Bed, Accessible (Hearing Water View)

Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed with Sofa Bed (Water View)

Room, 2 Queen Beds, Accessible (Mobility Tub Water View)

Deluxe Room, 1 King Bed with Sofa Bed

Guest reviews of Sonesta Select San Francisco Airport Oyster Point Waterfront

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sonesta Select San Francisco Airport Oyster Point Waterfront

Considering this hotel for your South San Francisco trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $124	31 $124