Comfort Inn & Suites San Francisco Airport North

I needed to sleep in because the next door was talking so loud and didn’t get to sleep until 4 am so called the front desk and accommodated my late check out request

The staff was absolutely horrible except for one girl named Lisa. The rest do not belong in an industry that is there to be of service. They wouldn’t know the meaning of hospitality if it bit them.

F

Clean, quiet (courtyard room). Desk person was able to get us our room earlier in the afternoon as we arrived earlier that check-in, and with no car we had nowhere to go. Reading lights attached to the headlights didn’t work. I was disappointed not to get my Choice Hotel Rewards accepted for my stay. Next time I won’t use hotels.com for my Choice bookings. Will go direct to the hotel.

The highlights of our stay at the Comfort Inn and Suites San Francisco Airport North were definitely the staff and the sleep quality. The team was extremely nice, and the check-in process was incredibly smooth. We also found the beds to be very comfortable and appreciated that extra blankets and pillows were provided promptly upon our request. Breakfast was basic but sufficient, featuring fresh 'do-it-yourself' waffles, scrambled eggs, and sausage, along with toast and two cereal options. While the grounds are well-maintained, be aware that the spa is currently not in operation. Additionally, parking is quite tight as most spaces are designated for compact cars. Unfortunately, the rooms themselves are in need of some TLC. We noticed cracks in the doors and dingy flooring. More importantly, there were poorly functioning outlets and lights, which made the stay a bit inconvenient. With some basic repairs and updating, this would be a top-tier choice for the area.