Name: Hampton Inn & Suites Temecula
Address: 28190 Jefferson Ave, Uptown Temecula, Temecula, California, United States of America, Temecula, Riverside County, US
Price range: US$102–US$400 per night
Rating: 8.33

What guests think

At Hampton Inn & Suites Temecula, travelers frequently praise the friendly staff, large rooms, and convenient location near Old Town and the freeway, while feedback on breakfast and the overall condition during renovations ranges from very positive to disappointing.

Recurring facility issues include pool or hot tub closures, out-of-service ice machines, and worn pool furniture. Guests also report thin walls and corridor noise in some areas, plus intermittent in-room maintenance problems such as weak hot water or loud air conditioners. Expect a convenient base with friendly service, but check the status of amenities before you arrive.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub closures or maintenance, ice machines out, and visible renovations are mentioned repeatedly; some pool furniture is worn. Expect occasional facility downtime.

Related guest reviews

8

Chelltan

28 Dec 2024

·

Stayed 5 nights

Great price and nice to wake up to a hot breakfast. The parking lot was being repaired and repainted which made it difficult for parking. The pool and hot tub was closed. The bed was very comfortable and the room lighting at night was mostly absent. I would stay again:)

6

Christina

5 Oct 2025

·

Stayed 1 night

I was a little disappointed that when we checked in we found out that there pool was closed, the ice machine was out of service and the Apps for the mobile device had not been set up. It was a family weekend with grandchildren so it did not turnout as well as we expected.

6

donna

10 Sept 2025

·

Stayed 3 nights

The pool was broken upon arrival, but the staff was wonderful and called the embassy suites and asked to let us use the pool. it was a bit away and we had to uber over there, but it worked out. And then there were ants in our room and also my sisters room, and they did move us to another room. The staff was fabulous in accommodating us. It was just a inconvenience. And to be honest, the embassy suites looked like a nicer property and we said we would probably stay there next time. since the pool was a big part of our travel. we like to relax by the pool when visiting with family. The manager did give us a discount for the first night.

8

Lori

6 May 2025

·

Stayed 2 nights

Great location. Rooms were nice and comfortable. However, the pool area needs an upgrade. The chairs(no lounge chairs at all) were ripped in 80%of them. Very uncomfortable. Definitely needs to purchase new pool furniture.

6

Sue

22 Sept 2025

·

Stayed 1 night

The pool was closed due to maintenance. We were looking forward to swimming. We did not know the pool would be closed. We were very disappointed. Would you please discount our bill. We would not have stayed if we knew ahead of time that the pool was not up and running.

4

Cindy

15 Oct 2025

·

Stayed 3 nights

When we arrived they did not have all 3 rooms on the itinerary. They were able to accommodate us but 2of the rooms were not Queen suites as paid for. Pool was closed most of the ice machines were not working. Laundry wasn’t working. Breakfast the first day was plain scrambled eggs and potatoes they hadn’t gotten their shipment of breakfast meats. Other choices were lacking as well.

8

Mary

17 Aug 2025

·

Stayed 4 nights

The ice machines were broken and the pool was kind of leafy and not inviting and the jacuzzi was down . They clean the rooms every other day …

8

Lori

7 May 2025

·

Stayed 2 nights

Location to Old Town is perfect! Staff was very sweet! The only disappointing part was the chairs at the pool were torn directly down the middle. They definately need an upgrade and loungers at the pool.

10

Jim

21 Oct 2025

·

Stayed 1 night

Everything was fine, except that there was no pool access during our stay. That was dissapointing.

8

Katherine

27 May 2024

·

Stayed 1 night

It was good: close to downtown, clean, nice breakfast. It's the little things that disappointed, like the jacuzzi and the ice maker being out-of-order. These things you pay for and yet they didn't indicate any of this when I booked.

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Cleanliness

Many guests found rooms clean or spotless, but others reported issues like stained linens, hair in tubs, pests, and dust during construction. Housekeeping consistency varies.

Related guest reviews

4

Alaina

17 Mar 2023

·

Stayed 1 night

The bedsheets had dried blood on them! There were questionable white stains behind the door. The whirlpool tub had a clump of what looked like black cat hair in it. I can put up with a lot of inconveniences, but proper housekeeping is a non-negotiable. I don't care how friendly and receptive the staff is, I will never stay here again.

2

Daisy

10 Aug 2025

·

Stayed 1 night

Pool was disgusting, the bed had hairs, blood stains, and urine a complete health violation. Front desk person was no help had to call corporate.

10

Mahesh

18 Sept 2025

·

Stayed 1 night

Nice clean room

10

William

4 Nov 2024

·

Stayed 2 nights

This was a great hotel. Would stay here again if back in Temecula. The room was huge and had everything we needed and more. Very comfortable and the location was perfect! The staff was very helpful and the breakfast room was comfortable.

2

Leyla

4 Nov 2024

·

Stayed 1 night

There was a roach in the room , towels were stained, the walls were dirty, there was hair in the sink a bad experience with the room overall. We got a partial credit but thinking of disputing the whole amount at this point. It was not worth over $325!

2

Scott

26 May 2025

·

Stayed 1 night

There was physical dirt in our bathtub when we checked in and our room door lock didnt work. When we called the frontdesk we were told the staff had left for the day and td they had no more rooms because they were 100% booked.

10

Bradley

9 Nov 2025

·

Stayed 1 night

Rooms were spotless, staff was friendly location is nicely right off the fwy.

10

Elizabeth

17 Jun 2025

·

Stayed 1 night

The property was clean, easy to check in, the beds were very comfortable, breakfast and parking included in the stay. Overall great stay and would recommend.

2

Giorgi Vernon

27 Jul 2025

·

Stayed 2 nights

My husband and I have stayed at this location several times for weekend getaways close to home. In the past, we've always appreciated the clean rooms and friendly staff, which made it a reliable choice for us. Unfortunately, this most recent visit was a big disappointment. We stayed for four days, and from the moment we checked in, it felt like we were inconveniencing the staff anytime we asked for something. We needed extra towels and toilet paper during our stay, and the response from the front desk was far from accommodating. When our toilet kept overflowing, we were handed a plunger in a bag and told to handle it ourselves—which is not what you expect when paying for a hotel stay. The room was not up to the usual standards. It was not thoroughly cleaned, with visible grime in the shower from a previous guest and dirty floors that turned our feet black. There were even pieces of the room—like parts of the baseboard in the bathroom—missing. What truly shocked us was the unprofessional behavior from the night staff. They were often on personal phone calls, disengaged, and outright rude when we approached them. At one point, there was even a verbal altercation with my husband over a basic request. We’ve had many good experiences here in the past, which makes this one all the more disappointing. Sadly, after this visit, we’re not sure we’ll be returning.

10

Cathy

6 Feb 2023

·

Stayed 1 night

This hotel is a wonderful facility. The front desk staff was welcoming and friendly. Our third floor room was clean and the beds were very comfortable. Downtown Temecula was a 10 minute walk from the hotel. Lots of good dining options in town, and wine country is a short drive away. I highly recommend!

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Rooms

Rooms are generally spacious and comfortable, with renovated spaces noted. However, several guests mention thin walls and corridor noise, plus intermittent maintenance issues like weak hot water or loud AC units.

Related guest reviews

10

Stacy

25 Aug 2024

·

Stayed 3 nights

Part of the hotel was under construction while we were there, but our room was already renovated. Very nice, clean and comfortable. We liked using the gym and the pool. The staff were also really helpful and friendly, and the breakfast was great.

10

Charles

7 Nov 2023

·

Stayed 1 night

Excellent room, larger than most.

6

Jason

15 Dec 2024

·

Stayed 1 night

The room was clean and bed was comfortable. The construction of the building is poor. We could hear every door open on the floor we were on and the floor above. We could hear the luggage wheels rolling in the floor above us and it was pretty annoying. No sound deadening material used to keep it quite in the room. There was no water in the room and we were not offered water at check-in.

10

Karren

22 Feb 2025

·

Stayed 1 night

The room with 2 double beds is large.

10

Brenda

8 Feb 2023

·

spacious, clean & comfortable, well laid out room

6

Angela

11 Nov 2023

·

Stayed 2 nights

The beds were very uncomfortable, the air didn’t work properly, and the shower pressure was a trickle. Overall the place was very clean though.

6

Krystal

13 Jan 2025

·

Stayed 1 night

Walls are paper thin. We could hear the room nextdoor snoring all night.

6

Kimberly

16 Apr 2025

·

Stayed 1 night

The room was beautiful and huge, no complaints there. Our room was above the lobby front door and all night I could hear the doors opening and closing. Got absolutely no sleep. Would not recommend room 221.

6

Arlene

29 Apr 2024

·

Stayed 2 nights

Great location. Free breakfast. Close to Old Town Temecula. Friendly staff. Unfortunately, the beds were horribly uncomfortable. Couldn’t wait to get home to my own bed. I won’t stay there again due to the beds.

10

Diane

21 Oct 2025

·

Stayed 3 nights

Our room was spacious with a king bed, work space, sitting area, fridge/microwave and good size bathroom. Plenty of room with nice accomodations!

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Service

Staff are frequently described as friendly, welcoming, and accommodating, with helpful early check-ins. A number of reviews cite slow or unhelpful check-in, booking mix-ups, and uneven responsiveness.

Related guest reviews

10

Caroline

20 May 2025

·

Stayed 1 night

Nice hotel, wonderful staff.

10

Thomas

19 Mar 2024

·

Stayed 1 night

The Woman at the front desk was tremendously helpful and kind to me and my wife who was feeling a bit ill. She helped us to check in early and was very generous with everything. I highly recommend this place and know that people judge a place primarily by the persons with which they interact. Hampton Inn gets perfect marks from these happy travelers.

4

Clarinda

7 Nov 2025

·

Stayed 1 night

The check in was slow. The front desk was talking with someone on the phone ( business call) but we were on line for about 15 mins imagine? And then when she assigned me in a first floor , I asked if I can have a higher floor, she lectured me about specifying this during my booking . Your sink at room 313 is clogged .

4

Arthur

8 Mar 2024

·

Stayed 1 night

Me and my sister had booked a double queen bed room 2 months in advance. When we arrived to check in at 3, the manager told us they only had a king bed room available for us! We had two senior citizen family members with us and that wasn't going to work. They offered a roll away bed. It was horrible service. The manager should have put us up at another Hilton with the same rate but instead she said we would have to pay $100 more for that. Horrible guest service. Stay away if you have a party more than 2 because they might give your room away!!!

10

Audrey

3 Dec 2024

·

Stayed 1 night

Upon arriving the hotel receptionist, Abby, was very accommodating in trying to find us the two rooms we booked. Since we arrived early, she said she’d call call me immediately when available. Seeing I was with seniors, she kindly offered the coffee and tea in the cozy lobby, but I told her we would be back after I took them on a little wine tasting ride. As we were literally pulling out, she called and told me that the rooms were ready. I told her we would be back very soon and check in after we were done. Wonderful young man at the front desk, who’s name I didn’t catch upon return did a great job in accommodating us on the first floor, also seeing that I was traveling with my elderly folks and their relatives. Breakfast had many options, but I came so early that the oatmeal was barely getting warmed up. The options for vanilla or blueberry waffle mix were too good to pass up and cool thing about the waffle makers was that one was big and one was made for four little ones which I thought was convenient if families travel with children. There were three types of juices, muffins, breads, bagels, many condiments. They also had scrambled eggs as well as sausages. I really wish the chain hotels would have some fresh fruit available for guests even if it’s just oranges, apples, and bananas. I understand it’s hard after the pandemic, but I really wish they would give the option to the guests. They had a wonderful laundry facility and gym on the first floor where we were staying on.

10

Anastasia

12 May 2025

·

Stayed 2 nights

Properly is tidy. Crystal at the front desk was the most helpful and accommodating! She’s a great asset to Hampton Inn! Thank you Crystal! You’ve made us feel so welcome and at home. 🌷

10

Shawn

27 May 2024

·

Stayed 1 night

Kim did an amazing job at the front desk getting us in with a early check in so we could get ready to attended a wedding

10

Dan

30 Nov 2025

·

Stayed 2 nights

Friendly, helpful staff. great room, good breakfast. Walking distance to Old Town Temecula. 5 star.

2

Giorgi Vernon

27 Jul 2025

·

Stayed 2 nights

My husband and I have stayed at this location several times for weekend getaways close to home. In the past, we've always appreciated the clean rooms and friendly staff, which made it a reliable choice for us. Unfortunately, this most recent visit was a big disappointment. We stayed for four days, and from the moment we checked in, it felt like we were inconveniencing the staff anytime we asked for something. We needed extra towels and toilet paper during our stay, and the response from the front desk was far from accommodating. When our toilet kept overflowing, we were handed a plunger in a bag and told to handle it ourselves—which is not what you expect when paying for a hotel stay. The room was not up to the usual standards. It was not thoroughly cleaned, with visible grime in the shower from a previous guest and dirty floors that turned our feet black. There were even pieces of the room—like parts of the baseboard in the bathroom—missing. What truly shocked us was the unprofessional behavior from the night staff. They were often on personal phone calls, disengaged, and outright rude when we approached them. At one point, there was even a verbal altercation with my husband over a basic request. We’ve had many good experiences here in the past, which makes this one all the more disappointing. Sadly, after this visit, we’re not sure we’ll be returning.

2

Joseph

25 Jun 2025

·

Stayed 2 nights

The rooms weren't ready until after six pm, more than three hours after we arrived. The complimentary breakfast was lacking eggs and other options because the kitchen was not stocked. From talking to the staff this is a management/owner issue with staffing shortages. Won't be returning.

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Location

Very convenient near the freeway and within walking distance of Old Town, with easy access to restaurants and wineries. Several note rooms remain relatively quiet despite the proximity to roads.

Related guest reviews

10

ALFREDO

6 Jul 2025

·

Stayed 1 night

Really clean, beautiful rooms walking distance to old town and lots of bars and restaurants. Gas station next door to buy what you need.

10

Amber

22 Aug 2023

·

Stayed 3 nights

Literally access the street from Old Town & just a 10 min drive to wineries! Great accommodations & continental breakfast was yummy!

8

Mark

11 Jun 2025

·

Stayed 1 night

Convenient to the fwy yet no noise in the room which was nicely appointed.

10

Donald

27 Nov 2024

·

Stayed 1 night

Right off the freeway, easy access, restaurants nearby and very quiet.

10

Dgid

14 Feb 2025

·

Stayed 1 night

It’s a short walk to downtown .. clean.. comfortable.. would stay again.

10

Bradley

9 Nov 2025

·

Stayed 1 night

Rooms were spotless, staff was friendly location is nicely right off the fwy.

10

Guadalupe

22 Jun 2023

·

Stayed 1 night

Wonderful stay! Great hotel located in a convenient location close to old town Temecula!

10

Dan

30 Nov 2025

·

Stayed 2 nights

Friendly, helpful staff. great room, good breakfast. Walking distance to Old Town Temecula. 5 star.

8

Farinaz

2 Jun 2025

·

Stayed 2 nights

Super nice staff and located at a very convenient location compare to old town and the wineries

10

Sarah

16 Mar 2025

·

Stayed 1 night

Good location

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Dining

Breakfast feedback is mixed: many praise it as tasty and filling with varied options, while others found items unavailable or quality inconsistent. Coffee and fruit availability were occasional sore points.

Related guest reviews

8

Stephanie

4 Aug 2025

·

Stayed 1 night

Breakfast was supposed to end at 10am, but there was no more food left at 9:30 and the lady serving the food was very rude. She said we should have gone down earlier to eat because she wasn't going to make any more food.

10

Nick

11 Jun 2025

·

Stayed 3 nights

Rooms are good and clean. Good breakfast

10

Robert

14 Feb 2024

·

Stayed 1 night

Great free breakfast with waffles, eggs, sausage, muffins, toast, cereal, juice, coffee,.yougurt, etc... Room was clean and spacious.

4

Cindy

15 Oct 2025

·

Stayed 3 nights

When we arrived they did not have all 3 rooms on the itinerary. They were able to accommodate us but 2of the rooms were not Queen suites as paid for. Pool was closed most of the ice machines were not working. Laundry wasn’t working. Breakfast the first day was plain scrambled eggs and potatoes they hadn’t gotten their shipment of breakfast meats. Other choices were lacking as well.

8

Susan

25 Aug 2023

·

Stayed 1 night

Quiet, efficient and pretty clean. Sink clogged in our room. Breakfast was mediocre. Flies in food service area. Had to ask for hot water, creamer, etc. No bacon, potatoes and sausage werent hot.

10

Juan M.

1 Oct 2025

·

Stayed 1 night

Easy check-in and the breakfast was on point.

10

Ann

2 Dec 2024

·

Stayed 3 nights

All staff members were very friendly and welcoming. Breakfast offered numerous choices and tasted fresh and good. Overall, an enjoyable stay.

10

Lisa

21 Dec 2025

·

Stayed 1 night

Every staff member was welcoming and friendly. I love the upgraded seating/dining area. Breakfast is always great and filling.

6

Lorena

3 Mar 2025

·

Stayed 1 night

Nice proximity to wineries. Air conditioning machine in the room was very noisy. Breakfast was….FREE…..and with that, no bueno. No fruit options, pastries were not fresh, oatmeal was sticky….eggs were like plastic. Coffee was watery and cold. I would skip altogether next time.

10

vicky

6 Aug 2023

·

Stayed 2 nights

Resort very clean, the breakfast was great.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$129
February	US$128
March	US$137
April	US$146
May	US$172
June	US$162
July	US$154
August	US$143
September	US$141
October	US$155
November	US$140
December	US$127

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $139	17 $141	18 $400	19 $353
20 $130	21 $119	22 $110	23 $112	24 $125	25 $286	26 $372
27 $120	28 $108	29 $103	30 $108

Su	Mo	Tu	We	Th	Fr	Sa
				1 $146	2 $310	3 $365
4 $136	5 $105	6 $102	7 $112	8 $135	9 $353	10 $389
11 $163	12 $107	13 $102	14 $134	15 $187	16 $322	17 $356
18 $110	19 $102	20 $102	21 $106	22 $126	23 $251	24 $378
25 $215	26 $136	27 $111	28 $103	29 $117	30 $188	31 $179

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Monthly average prices

About this property

Location

Room options

One King Studio Fireplace

1 King Bed Studio Suite

Two Queens Studio Suite

Room, 2 Queen Beds, Accessible

Executive Studio Suite, 1 King Bed with Sofa Bed

One King Bed

One King Bed, Accessible

Two Queen Beds

One King Studio Suite

Suite, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Temecula

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Prices for upcoming dates