Name: Four Points by Sheraton Ventura Harbor Resort
Address: 1050 Schooner Drive, Ventura Harbor Village, Ventura, California, United States of America, Ventura, Ventura County, US
Price range: $145–$531 per night
Rating: 7.58

What guests think

At Four Points by Sheraton Ventura Harbor Resort, travelers like the scenic harbor-side setting and often commend the friendly, accommodating staff, yet reviews repeatedly cite maintenance hassles and inconsistent cleanliness that can undercut an otherwise convenient stay.

Facilities draw mixed feedback, with frequent pool and hot tub closures, limited restaurant/bar availability, and on-site parking that carries a fee. Rooms are generally spacious with some harbor-view balconies, but decor feels old, HVAC can be loud or finicky, and noise from neighboring rooms or corridors is reported. Overall, expect a convenient location and warm service, balanced against aging facilities and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities see frequent disruptions: the pool and hot tub were often closed or under repair, and on-site dining hours felt limited at times. On-site parking carries a fee; the property is pet friendly and set by the harbor.

Related guest reviews

4

PAMELA

Oct 28, 2024

·

Stayed 2 nights

Scott at the desk was AMAZING & The beds were fairly comfortable. HOWEVER- The pool and hot tub were “out of order,” the tennis and basketball courts were cracked and unusable. We found trash under the bathroom vanity from a previous guest, and housekeeping never showed up when we followed the procedure of having to request service. No matter how great Scott was, we will not be back and the Sheraton corp needs to either take their name off this hotel or POUR $ in to bring it up to standards we expect from a Sheraton. Stay away.

8

annette

Jun 26, 2024

·

Stayed 2 nights

Pool and spa under renovation. That should be clearly stated on every booking platform.

8

Olivia

Jan 2, 2025

·

Stayed 1 night

They didn’t let us know till late at night that their pool and jacuzzi were broken. And they really didn’t tell us they were broken till we asked them late our 1 night this trip.

10

roger

Jun 17, 2023

·

Stayed 1 night

Convenient location within walking distance or a short drive to the harbor, ocean, restaurants, etc. parking is $12 per car though there is some street parking behind the hotel. Jacuzzi has a nice domed glass structure giving privacy and keeping out wind and leaves.

8

Danny

Jun 21, 2024

·

Stayed 3 nights

Only issue would be no pool or jacuzzi availabilitybut otherwise a very nice place to stay

6

Kathy

Feb 10, 2025

·

Stayed 1 night

We did not like the parking at all. It is a small lot that is extremely far from many of the rooms, including ours. my husband could;dn't even drive closer to our room to help me with my disability. plus, they charge $12 a night! we will not stay here again.

10

Ralph

Apr 24, 2025

·

Stayed 1 night

Do not like the parking charge.

10

Kasey

May 28, 2024

·

Stayed 2 nights

Dog friendly hotel, this is a must! Well kept grounds, area for dog to do their business, friendly staff, quiet for the most part minus the road bumps where our room was the cars go over them fast and makes loud sounds, we had dinner there to go, no room service options (you can order but you pick up your own food), food for dinner wasn’t the greatest, but would stay there again!

8

Bonnie

Jun 27, 2024

·

Stayed 2 nights

It was a great room for our trip. Only disappointment was that the pool and spa was not available due to construction, we were advised we could use the pool and spa at the sister hotel down the way but that was an inconvenience. It was just me and the husband this weekend and we do agree we want to return with the adult children and grandchildren in the future. Being able to walk the harbor at night was fabulous day dreaming about owning one of the yacht out there. We had a great view of the harbor from the rooms balcony where we just sat and talked enjoying it and taking it all in. Weather was great sleep with the door open on the balcony didn’t even have to use the air conditioner. Nice trip all around. Great location. Will be returning.

4

Tibisay

Jun 23, 2024

·

Stayed 1 night

I specifically booked this hotel because it says it has a pool and jacuzzi however upon check in I was informed that both were shut down for maintenance. When I asked why guests are not informed of this ahead of time the staff member said it’s on their website which is untrue. The staff member comped my parking fee $12 as if it was a great thing. In addition, there was screaming and fighting in the middle of the night in the hallway and you could hear through the walls. It was a poor stay & I would not have stayed here if the hotel would have informed their pool & jacuzzi had been shut down for over a month. Poor customer service.

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Cleanliness

Cleanliness is inconsistent, with many reports of dirty carpets, musty odors, and bathrooms needing deeper attention, though some guests did find their rooms clean. Issues such as hair, stains, and mold were mentioned across different stays.

Related guest reviews

10

rudy

Jul 16, 2023

·

Stayed 1 night

our room #234 was not clean. the carpet felt like it had not been vacuumed in a long time. my wife and I walked barefoot in the room and the bottom of our feet turned brown with the dirt that came off the carpet. we were very disappointed with the condition of the room.

6

Carmen

Jul 26, 2024

·

Stayed 1 night

I don’t think anyone reads this but here goes, I expected a cleaner room from a “four points Sheraton” there was mold and grime in the shower along the shower door and corners. The hand sink handles had gross buildup on the bottom of the handles. I had to fix the toilet when I arrived because it wasn’t working. The power button on the remote didn’t work, I had to turn it on and off manually. I know this is and older hotel and you can tell, lots of touch up needed in the rooms. The bed and pillow were comfortable but 2 pillows needed to be replaced.

6

CASSANDRA

Apr 25, 2024

·

Stayed 4 nights

Looks are very deceiving from the pictures online. It is not an indoor hotel. You walk into the lobby and then take the elevator upstairs to the rooms. The rooms are actually outdoors. Not what I was expecting at all. Although the sheets were clean and the beds were comfortable. The room was very basic. The bathrooms are very outdated as well as the room itself. The bathroom Too clean. There was random pieces of other peoples hair in my restroom. Would not stay here again

6

Daniel

Jul 23, 2025

·

Stayed 1 night

The staff were very kind and helpful and brought us extra towels quickly when we needed them. However the downsides were the loud and dingy AC unit that made odd noises all night and the general cleanliness of the room, maybe it was just a little old and too lived in for us…

6

James

Jul 23, 2024

·

Stayed 1 night

Booked my hotel days in advance. I get there at check in @3 pm they tell me my room wasn't ready, long story short. I didnt get my room till 5pm (2hrs later) then the room wasn't clean there were stains in the carpet dirty sheets and ran across a spider. I got another room without spiders and there were still stains in the carpet. For this hotel to be rated a ☆☆☆ hotel with those conditions they should be rated way less then that!

6

Lisa

Dec 28, 2024

·

Stayed 2 nights

Nice front desk staff. Our bathroom was dirty. Foot prints on tile floor. Hair on the floor. Dust and dirt around window. Tub was dirty. Door didn’t open or shut easily.

4

JENNA

Jun 9, 2024

·

Stayed 1 night

Pretty sure we had black mold in the bathroom. We killed a couple of spiders in the room and there were stains on the carpet.

8

Robert

Sep 18, 2023

·

Stayed 2 nights

The carpet in the room was filthy. Got out of the shower and walked around the room a couple of times. Looked at the bottom of my feet and they were dirty !

4

Maygan

May 12, 2025

·

Stayed 2 nights

Floor in the room we stayed in was wet and left a black film on our feet. The sinks leaked, the shower and tub was dirty with black specks, and the beds had hair when we checked in. Staff was very nice though.

4

Earl

Jul 28, 2024

·

Stayed 1 night

Facility is pretty run down. Room was not very clean - showing lots of wear.

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Rooms

Rooms are generally spacious and some have harbor-view balconies, but decor and furnishings feel old. Guests note loud or finicky HVAC and occasional noise from neighboring rooms or corridors.

Related guest reviews

6

Noella

Aug 9, 2024

·

Stayed 1 night

Glad I got to stay at this hotel. Picked it for the location since it was close to the harbor. Close to great food and deep sea winery. Room was big and well appointed. Stayed in room 314. Clean and functional. Mini fridge, coffeemaker and microwave were great amenities. Plus the huge balcony overlooking Ventura Harbor Village. Could use a bit of minor maintenance as the screen was detached. Beware that dumpsters are exchanged early in the morning. Holiday inn next door has free breakfast so that might make it worth staying there next time since it was the same room rate.

4

Jill

Nov 30, 2025

·

Stayed 3 nights

I checked in about 10:00 pm. The room was extremely cold. The heat/AC unit is on a wall in a dark corner of the room. I had to sit on the floor in front of it and push random unlabeled buttons in order to figure out how to set the temperature so that it would start heating the room. The unit was very loud and the room was so cold that it took several hours of listening to its grinding noise before the room reached a comfortable temperature and it subsided to coming on and grinding only periodically. The lighting was the worst I have ever seen in a hotel--one tiny, dim lamp on the desk and two dim lights between the beds. The lighting in the bathroom and dressing room were fine. The toilet handle stuck so the toilet continued to run if you forgot to give it an extra wiggle when you flushed it. Only one coffee cup was provided to use with the coffee maker and it was so oversized that you couldn't get it out from under the coffee maker without spilling coffee. The artwork on the wall looks like they picked it up at the tail end of a yard sale. That's a minor thing but it just added to the irritations of the rest of the room. The staff was friendly. Check-in and check-out was fast and efficient. That doesn't make up for everything else, though. Another guest told me her room had all the same problems. It was a pretty shabby experience for a hotel with the Sheraton name on it. I expected better.

10

john

Aug 20, 2023

·

Stayed 2 nights

Very nice older hotel. Balcony was great to enjoy the weather and look at boats in the harbor.

8

Monica

Jan 3, 2026

·

Stayed 1 night

The heater was a little too loud. But, overall it was a nice hotel

6

Monica

Jul 5, 2025

·

Stayed 2 nights

Small things made the trip less enjoyable - the bathroom door was hard to open/close and the lock didn’t work, the front door was so loud and disturbing when we opened it and when our neighbors opened it, the large towels in the bathroom were too small and thin for comfort, and we could hear walking our upstairs neighbors walk around more than usual. Overall, we could feel how old the place was.

8

Michelle

Aug 15, 2024

·

Stayed 2 nights

We really loved that we could walk to the marina. We loved the hot tub and pool area. The lobby bar was small but nice to have. The room, bathroom and beddings were a bit old but were clean.

6

Vicky

Aug 10, 2025

·

Stayed 1 night

The bed was comfortable and provided a restful night’s sleep. The room was generally clean. The property does appear to have some age, with finishes that are a bit worn and a few spots in the bathroom that could use extra care. While it offered the basics for an overnight stay, a few updates could help give it a more inviting, hotel-like atmosphere for the price that we paid.

8

Pierre

Oct 8, 2025

·

Stayed 1 night

Nice hotel and area, room was a bit dated but clean.

10

Yvonne

Feb 26, 2024

·

Stayed 1 night

Everything was great! Check-in was busy but once it was my turn, it was quick. Room was clean. Bed was comfortable. Loved that the room had a patio with a nice view. Walked to the Harbor and it was about a 20 minute walk which is kinda far for me but I survived :-) . Ordered a cheeseburger, chocolate cake, and clam chowder from the hotel restaurant. It was ready for pick up quickly and the clam chowder was delicious! Overall, great stay.

10

Krystie

Aug 3, 2023

·

Stayed 1 night

Beautiful room with a great view of the Harbor. The room was great, clean and very spacious. Highly recommend.

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Service

Staff are widely described as friendly, accommodating, and responsive. However, a few guests reported rude interactions or slow resolution of issues like noise, water outages, or room-type mistakes.

Related guest reviews

10

Jacqueline

Oct 11, 2024

·

Stayed 2 nights

Scott and Gina at the front were extremely helpful and kind, thank you!

4

Mary

Jun 30, 2025

·

Stayed 1 night

I paid in advance for a kingbed room type and I was given two doubles. the staff was very rude when I complained and essentially said that it was my mistake to book through a third party rather than direct. No remedy was offered except to cancel my reservation. You also have to pay for parking. Unpleasant stay.

2

Carrie Anne

Jun 2, 2025

·

Stayed 1 night

I stayed at this hotel as part of a wedding group. At check in I was not provided w/info re: the “resort”amenities or where to park. I guessed the info would be in the room. I also was not told a deposit would be added to my CC when I checked in. My room also had zero info re dining, the gym, tennis courts, map, restaurant info etc. Still don’t know if they offer room service. Looked at the guide on the tv: no info there either except for affiliated hotels. Room was basic, carpet not so clean. There was nicer shampoo & conditioner provided in the bathroom and hand soap & hand lotion @ the sink. I came back from the wedding and there was a group of loud kids in the room next door. Their room door did not have the mechanism that makes it close slowly instead of slamming shut. There were about 6 kids going in and out almost constantly and slamming the door loudly. At one point they were tackling each other outside and slammed loudly into my hotel room door 2-3x. They were so loud I could hear what they were saying i.e “I’m going back to the liquor store what do you want, no text it don’t scream it at me OMG.” I dont normally make a complaint but I did finally call the front desk. 30 min later no change. I call again. I’m told i’m mistaken it’s the bride and groom’s room. I said No, it’s not I’m BFF w/mother of bride, they’re on other floor. Front desk continues gaslighting me til almost 1:30 am b4 they finally check in person. Unacceptable to wait 3 hrs to respond to complaint

2

Connie

Apr 22, 2025

·

Stayed 2 nights

Not only did the front desk not know how to check in guest, There was no water in the am, no coffee or breakfast The second morning asked about coffee all container’s weee empty, asked for coffee the front desk said sure however they never refilled for filled the coffee. Never offered any accommodations for the no water issue or coffee Never recommend this hotel to anyone

10

alex

May 13, 2024

·

Stayed 2 nights

The staff was very friendly and helpful

10

Colleen

Mar 8, 2025

·

Stayed 1 night

Great stay. Room was clean and comfortable. All staff were friendly and professional.

10

peter

Feb 17, 2024

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Stayed 1 night

The hotel staff at check in were wonderful. Cheery and welcoming after a long day. First rate people and performance.

10

Jonjohn

Dec 23, 2024

·

Stayed 1 night

Amazing staff. Going to sign up to be a member because of it.

8

Andres

Jun 30, 2024

·

Stayed 1 night

My room was not ready by check in. Had to wait about 2 hours. Other than that, service was great.

10

Nicolas

Mar 8, 2025

·

Stayed 1 night

Awesome service and friendly staff.

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Location

Scenic harbor-side location that is walkable to restaurants, Ventura Harbor Village, and Channel Islands departures. Many rooms offer pleasant views and guests appreciate the relaxed, coastal setting.

Related guest reviews

10

Jose

Dec 1, 2025

·

Stayed 1 night

My family and I had a great time. Excellent location. We plan to he back soon again l.

10

Marsha

Apr 6, 2024

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Stayed 1 night

Convenient to harbor. Must drive to most other amenities.

10

Theresa

Feb 10, 2025

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Stayed 2 nights

Great location, friendly helpful staff, large facility that can accommodate personal or business travel.

10

john

Aug 20, 2023

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Stayed 2 nights

Very nice older hotel. Balcony was great to enjoy the weather and look at boats in the harbor.

10

Rudy

Aug 28, 2023

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Stayed 2 nights

We enjoyed the scenic views of the harbor, the quietness of the area and yet walking distance to plenty of restaurants for great food, drinks and music!

10

Debby

Aug 30, 2025

·

Stayed 2 nights

Wonderful hotel and location was great

10

connie

Jan 2, 2025

·

Stayed 1 night

Beautiful property right at the marina in Ventura! Had a lovely view of the marina from our balcony. Hotel was clean and comfortable. Enjoyed our stay and will be back soon hopefully!

8

William

May 7, 2023

·

Stayed 1 night

Very close to ventura harbor village which has shopping and dining. Andrias seafood restaurant and market serves excellant seafood. Very causul and very popular. Its about a mile from the hotel. A must try. The sheraton offers check in via phone but the hotel is not yet setup to honor checkin that way. I found this out when I arrived at the hotel and had to re checkin. Also one elavator only goes to the second floor and the other one goes to the 3rd floor. The elavator that goes to the 3rd floor not working properly and I had to use the elavator that goes to the 2nd floor and walk up stairs to 3rd floor. I reported this to the staff and they were notifying the maintenance staff of the problem. I choose to walk down the stairs in the morning when I checked out because I didn't know if the elavator was fixed or not. I have stayed here before and never had this problem before. Fortunately I had an overnite bag and not a suitcase.

10

Albert R

Sep 12, 2025

·

Stayed 1 night

Four Points by Sheraton Ventura Harbor Resort has a very relaxing atmosphere close to the ocean. Clean, quiet and excellent service.

10

adrienne

Jan 26, 2025

·

Stayed 1 night

Great location by Ventura harbor. Very walkable to Resteraunt s and coffee shop

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AI-generated summary based on recent guest reviews

Dining

Guests report mixed dining: some enjoyed breakfast, dinner, and lounge drinks (including popular clam chowder), while others found the restaurant/bar closed at times or noted there’s no complimentary breakfast. A few mentioned minor service or equipment issues.

Related guest reviews

10

Francisca

Apr 8, 2025

·

Stayed 2 nights

We had a wonderful stay here and will definitely be returning. The room was spacious and clean, and the breakfast and dinner were delicious. The staff and service were excellent.

10

JILL

Sep 5, 2023

·

Stayed 1 night

The restaurant was not great. They got our order incorrect at breakfast.The night restaurant is just a bar area so we went out

8

THOMAS

Aug 15, 2025

·

Stayed 3 nights

The lighting in my room was totally inadequate for doing any work. No complimentary breakfast.

10

Yvonne

Jun 21, 2024

·

Stayed 1 night

Clam Chowder is delicious!

10

Kasey

May 28, 2024

·

Stayed 2 nights

Dog friendly hotel, this is a must! Well kept grounds, area for dog to do their business, friendly staff, quiet for the most part minus the road bumps where our room was the cars go over them fast and makes loud sounds, we had dinner there to go, no room service options (you can order but you pick up your own food), food for dinner wasn’t the greatest, but would stay there again!

4

Scott

Jul 13, 2025

·

Stayed 2 nights

Hotel is tired and old. Poor management is obviously affecting quality of service. Bar and restaurant are rarely open. Hotel needs a major renovation!!!!!

10

Yvonne

Feb 26, 2024

·

Stayed 1 night

Everything was great! Check-in was busy but once it was my turn, it was quick. Room was clean. Bed was comfortable. Loved that the room had a patio with a nice view. Walked to the Harbor and it was about a 20 minute walk which is kinda far for me but I survived :-) . Ordered a cheeseburger, chocolate cake, and clam chowder from the hotel restaurant. It was ready for pick up quickly and the clam chowder was delicious! Overall, great stay.

10

KARIN

Sep 8, 2024

·

Stayed 1 night

Good value for the price. Enjoyed drinks in the evening in the lounge. The gentleman that was working was very friendly

8

Laurie

Apr 1, 2025

·

Stayed 1 night

All of the staff were very friendly and helpful. The meal in the restaurant was very good and gluten free. We were only there a short time but would book again in the future.

10

Eddie

Nov 26, 2024

·

Stayed 1 night

I was at a conference there and everything was great. Proximity to the city was also good. The only problem is their latte machine was broken for a couple days which was a bummer especially for those early mornings.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$203
February	$289
March	$245
April	$177
May	$181
June	$197
July	$190
August	$213
September	$229
October	$188
November	$164
December	$146

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $502	18 $531	19
20 $438	21	22 $366	23 $401	24 $436	25 $333	26 $333
27 $153	28 $164	29 $183	30 $183

Su	Mo	Tu	We	Th	Fr	Sa
				1 $183	2 $231	3 $289
4 $145	5 $145	6 $183	7 $183	8 $183	9 $295	10 $324
11 $154	12 $145	13 $164	14 $159	15 $158	16 $256	17 $300
18 $158	19 $149	20 $164	21 $159	22 $158	23 $304	24 $270
25 $158	26 $149	27 $169	28 $159	29 $169	30 $169	31 $222

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed

Room, 2 Queen Beds

Room, 1 King Bed, Fireplace

Room, 2 Queen Beds (Mobility Hearing Accessible, Tub)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Ventura Harbor Resort

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Prices for upcoming dates