Name: Omni New Haven Hotel at Yale
Address: 155 Temple Street, Downtown New Haven, New Haven, Connecticut, United States of America, New Haven, New Haven County, US
Price range: $155–$747 per night
Rating: 8.25

What guests think

At Omni New Haven Hotel at Yale, travelers praise the walk-to-everything location and consistently friendly staff, while noting dated interiors, nighttime street noise from nearby bars, and occasional HVAC, elevator, and Wi‑Fi hassles.

Many guests like the top-floor restaurant’s views and food, though breakfast is pricey and service can be slow. Rooms are often comfortable with good views, but decor feels tired and city noise is significant on lower, street-facing floors. Cleanliness feedback varies, and add-on costs such as parking or paid Wi‑Fi frustrate some visitors. Expect a central, convenient stay with lively surroundings and welcoming service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the top-floor restaurant/bar with city views and a gym. Parking is costly and sometimes confusing, elevators can be slow or under maintenance, the business center has issues, and reviews note there is no pool.

Related guest reviews

10

Robert

May 4, 2025

·

Stayed 1 night

Check in was fast and staff friendly. Not very happy with $25 parking fee. Dining on the 19th floor was enjoyable. Dan the bartender very cordial.

8

Matthew

Apr 25, 2024

·

Stayed 2 nights

Very nice hotel, room was clean and well-taken care of, and it was near everything needed in the city. My only issue was the elevator to the garage, which to their credit they did text notify us ahead of time would be under construction, and the confusing parking garage where workers were spraying water all over the place and my room card with the yellow dot wouldn't scan to exit the garage. I'm not sure if I was charged more for using the ticket as opposed to the room card, but the machine was confusing.

8

Catherine

Dec 7, 2023

·

Stayed 1 night

The staff was very nice. There are some common areas that could use a coat of paint. I was most frustrated that the business center wasn’t operational. The printer was out of toner, only one computer was working, and something was up with the wifi. As a business traveler, that’s stressful.

10

Douglas

Dec 19, 2023

·

Stayed 1 night

Front desk Staff are great! Restaurant on 19 has excellent menu and great staff as well. Highly recommend.

10

Edward

Sep 7, 2024

·

Stayed 1 night

Great option for family wedding only hiccup was the understaffed valet parking. Park in the garage below hotel and save 6.00. We were late to our wedding as a result of this understaffed valet service.

8

John

Aug 12, 2025

·

Stayed 2 nights

bed and pillow were quite comfortable you are in downtown New Haven, so the late night revelers and racing motorcycles into the wee hours of the night were an unwelcomed addition to our stay. Free coffee and tea would have been a pleasant addition The restaurant breakfast was satisfying with a gorgeous view of Mew Haven Green.

8

Mihnea

Jun 11, 2024

·

Stayed 3 nights

Bar 19 has excellent views on New Haven's skyline and the hotel is right downtown. On the downside, valet parking is only on weekends, the interior is old, and the rooms facing Temple St should be avoided being way too noisy due to late and early morning street partying. However, the hotel was understanding and moved me to a quiet room after the first night. I'll book again at this hotel for weekends.

10

Sally

Apr 28, 2025

·

Stayed 2 nights

Great location with old fashioned charm. Enjoyed the panoramic views from the bar/restaurant on the top floor. Parking in the lot beneath the hotel can be convenient…when there are openings. We arrived on a Saturday evening and circled for nearly a half an hour. Next day it was wide open. Would definitely stay again when in the area.

8

Nan

Jul 1, 2025

·

Stayed 2 nights

Right downtown, the location is excellent. Since it is considered upscale, I was disappointed that the breakfast was not free, so I didn't bother with it, instead walked to a local bakery and had my breakfast there. However, I loved the Nespresso machine and drank every last bit of espresso that I could. Wifi was a no go, you sign up for the rewards acct and supposedly they send you a confirmation email which never came. Turns out, I did not need it anyway, but their system is bogus. I expected shower caps to be provided which they weren't so that was a disappointment. They provide robes which I liked a lot! My husband enjoyed the gym, but there is no pool on the premises. Valet parking was $30 / day, and we used it a lot. It is $25 to self park, but we preferred to use valet because the spaces are tight and manuvering around could be problematic and since we had a rental car I did not want to take a chance. There are 19 floors, we went to the top floor and checked it out and liked the view, but we did not partake of the bar or the eating area. All in all it was a nice hotel and I might stay there again, but really, I stayed there because we were attending a meeting there. In general it is a little too pricey for me!

8

Kenneth

Apr 19, 2025

·

Stayed 3 nights

The Omni New Haven is an excellent location in the middle of everything. Close to Yale and many food and drink spots. The room was a little worn out for the high price. The bars across the street were a noisy on Saturday night. Lots of fun was happening down there!! The 19th floor restaurant had good service and a great view.

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Cleanliness

Cleanliness feedback is mixed: many report clean rooms and common areas, while others cite issues like dusty vents, stained linens or curtains, mold, and bathrooms not thoroughly cleaned.

Related guest reviews

8

Nicola

Dec 30, 2023

·

Stayed 2 nights

Hotel room was dirty!!!

8

Esther

Oct 16, 2023

·

The property is very close to Yale U., the hotel is very nice and the staff is nice. Our room 918 was good, it was not thoroughly cleaned, there was a bottle cap next to the bed, the bathtub was clogged, and there was a lot of mold on the bathtub cap

8

Michelle

Dec 31, 2024

·

Stayed 2 nights

Great location, clean, friendly and attentive staff.

10

john

Nov 17, 2025

·

Stayed 1 night

Fast and easy check in. The room was clean and comfortable. It was very quiet as well. The only complaint is, they didn't tell us that breakfast wasn't complimentary. $80 for 3 for breakfast is ridiculous. Great stay, otherwise.

10

Linhan

Jul 21, 2025

·

Stayed 1 night

Good hotel, clean, efficient and good view. Nothing to complain about.

6

Destani

Jan 15, 2025

·

Stayed 1 night

Room was updated. Bathroom wasn’t properly cleaned

10

Jennifer

Aug 21, 2024

·

Stayed 2 nights

Staff was very friendly. Rooms nice, clean and comfortable.

6

Mavis

Jun 25, 2025

·

Stayed 1 night

AC in room was basically nonfunctioning. The AC filter looked like it has not been changed in months. The vent in the bathroom also had about a 1/2" layer of dust on it. The room never cooled down during our stay making it very difficult to fall asleep. Street noise woke us up several times in the middle of the night. Much better places to stay for the price.

2

farah

Nov 10, 2023

·

Stayed 2 nights

Bed sheet was blood stained. Have photos and sent it to management. They were too booked to do anything. Had to sleep with my son in the other bed. Next day still not changed when I arrived late back. Should have made a seen and taken it down to the reception.

10

Bharathi

Aug 18, 2025

·

Stayed 3 nights

Very near to Yale. Clean rooms

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Rooms

Rooms are generally comfortable, some spacious with good city or Yale views, but many feel dated and suffer from significant street noise on lower, street‑facing floors. Recurrent HVAC problems and spotty or paid Wi‑Fi are also reported.

Related guest reviews

8

Gabriel

Aug 11, 2025

·

Stayed 2 nights

Did not like: Free WiFi not available for guests

4

Sara

Jul 7, 2025

·

Stayed 3 nights

We originally thought that having an Omni branded hotel within walking distance to Yale at an affordable rate was fantastic. We quickly found out the reason for the cheaper cost. It begins abut the time you want to fall asleep. Around 11pm to midnight the street in front of the Omni turns into what can only be described as a drag strip. For the next 3 to 4 hours you can be serenaded with the sounds of everyone’s car stereo, yelling, engine mufflers, sirens and fireworks (bursting at eye level if you’re on the 17th floor)! Where are the police officers to enforce the noise ordinance, you ask? Watching from the street over or from the top of a parking garage. Luckily at around 3am things calm down enough for you to fall asleep. All 3 nights, and even after moving rooms, it was constant. Staff was lovely and apologetic, but Omni upper management needs to talk to the city. We will opt for a more expensive and quieter location next time.

8

John

Aug 12, 2025

·

Stayed 2 nights

bed and pillow were quite comfortable you are in downtown New Haven, so the late night revelers and racing motorcycles into the wee hours of the night were an unwelcomed addition to our stay. Free coffee and tea would have been a pleasant addition The restaurant breakfast was satisfying with a gorgeous view of Mew Haven Green.

10

Olivia

Aug 12, 2025

·

Stayed 2 nights

Amazing stay, great view and comfortable accommodations. Only complaint is lower floors are subject to street noise which is out of the hotel’s control. Would 100% stay here again when returning to New Haven

8

Michael

Aug 24, 2025

·

Stayed 2 nights

Very loud due to multiple bars and clubs right out side the hotel but that’s the only negative. It’s in a good location, with a lot to do around, which is why it’s loud in the area. Place is very nice and clean. Great security and easy to find parking.

8

Kelly

Jul 14, 2024

·

Stayed 2 nights

Clean. Elevators are slow so we took stairs when we could. Hard to get the parking garage elevator. Temple street view is VERY LOUD. Especially Saturday nights. Would ask for a room not on temple street view if possible. Not sure if we would ever come back. Had to leave early because of noise.

6

Brandy

Sep 11, 2024

·

Stayed 1 night

The hotel is very outdated. The walls have little sound barrier insulation. The street noise was the worst I’ve experienced. Doors slamming and staff talking loudly in the morning added to my frustration and restlessness. Again, this hotel needs insulation and updates immediately. Not a restful sleep but a great location in town. Staff was apologetic and tried to accommodate.

6

Mavis

Jun 25, 2025

·

Stayed 1 night

AC in room was basically nonfunctioning. The AC filter looked like it has not been changed in months. The vent in the bathroom also had about a 1/2" layer of dust on it. The room never cooled down during our stay making it very difficult to fall asleep. Street noise woke us up several times in the middle of the night. Much better places to stay for the price.

6

Valeska

Aug 23, 2025

·

Stayed 1 night

I wish I would’ve known that the hotel sits along and extremely noisy strip of bars. Honking cars and all kinds of shouting and crowd noise into the early morning made trying to sleep here unpleasant. The staff was friendly though it seemed like the reception was understaffed. It took a while for us to be buzzed in from the parking garage which was unpleasant late at night.

2

Glen

Aug 21, 2025

·

Stayed 5 nights

One of the worst experiences I have had at a hotel that is supposed to be a good hotel. They knowingly rent out a room that has a broken AC unit as we got into town late. It was acting up as soon as we got into the room and was set to 64F and only making room 73F and later that night got up to 79F. The next day the AC all together stopped working. They sent a repairman who said the FAN in the unit is broken and that it needs to be replaced and that it will work temporarily. It worked for a couple of hours but it then stopped and we got another room. I asked for the manager but They never returned my calls after asking for them to return my call 5 times. They then rented out the very same room to another couple who we happened to meet while at their bar . They shared their experience with us and found out that they had moved into the very same room the very same that we moved out of the room 614. To them the manager pretended they didn’t have a room but eventually gave in .,they just didn’t want to give up their higher priced higher room. This hotels practices are immoral and would not recommend anyone to stay there.

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Service

Service is widely praised as friendly and accommodating, with many shout‑outs to front desk, valet, and housekeeping. However, some guests encountered slow or inconsistent responses, check‑in delays, or unresolved issues.

Related guest reviews

10

Darnell

Nov 16, 2025

·

Stayed 1 night

Property was great Staff was amazing ! Thank you so much Darius

4

Grace

Nov 17, 2024

·

Stayed 1 night

We arrived at 9am, I realize check-in isn’t until 4pm. When I asked at noon, if we could check-in again, the front desk said no but that they would call us when the room was ready. At 5:30 we returned and our room still wasn’t available. For the price of the room, it should have been ready by 4pm.

10

Randall

Oct 23, 2025

·

Stayed 4 nights

Great location and very accommodating staff

10

Katherine

Nov 24, 2023

·

Stayed 2 nights

Great location and friendly staff. Rooms were clean and beds were comfortable.

10

Robert

Nov 4, 2025

·

Stayed 2 nights

Very comfortable room, cheerful helpful and polite staff

2

Jesse

Nov 2, 2024

·

Stayed 6 nights

Awful service. First night there and was never informed of some party going in bar upstairs went complained. Was moved to a room with A/C Not working they said they had no rooms to move me to brought in a box fan for me to use. Was told next day to go and request a room which I did and was told there were no more rooms contacted corporate to complain. Next day was told again threatened to contact corporate and magically a room became open. They said they would give me a free night anywhere omni is located and credited me $100 only after I fought with them. Trip was completely ruined. Never got the free night to any where they will give a free night to stay with them which I will never be back. This place is shady they dont keep what they promised and you have to fight and involve corporate to get anything accomplished.

4

Julete

Oct 17, 2023

·

Stayed 1 night

When we checked in at noon we were told our room was ready but if we wanted to check in before 3:00pm there would be a $75 early check in fee. The young man at the counter was very rude, never smiled or made eye contact. When we asked if we could check our bag he said yes with the bellman and told us we could tip him. The rooms are dated and you could hear doors slamming and sirens throughout the day and morning

10

MELBA

Apr 22, 2025

·

Stayed 1 night

Staff exceptional!

2

Srdan

Sep 19, 2024

·

Stayed 2 nights

They didn't have the room to give me on the night I arrived. They moved me to a different hotel, they forced me to move there. They were covering the cost of the room for 1 night in the other hotel but then wanted me to move back to Omni for 2nd night! They were not conducting business properly. They paid the 2nd night in the other hotel after me calling 3 times to tell them I'll not move from the second hotel. I wish I never reserved the room with them.

10

Roger

Aug 8, 2025

·

Stayed 1 night

The staff were very friendly and helpful including when we had to unexpectedly add another night onto our trip. Conveniently located near Yale.

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Location

Exceptionally central for Yale and downtown dining and venues, with easy walking access. Many reviews also note loud nightlife and street noise and some guests felt the immediate area was gritty or unsafe late at night.

Related guest reviews

8

geber

Apr 8, 2025

·

Stayed 2 nights

Close to Yale

8

Gennaro

Jul 7, 2025

·

Stayed 1 night

The Yale area is safe but the area just around the hotel doesn’t seem safe.

2

Kerry

Aug 24, 2024

·

Stayed 1 night

Unsafe noisy dirty neighborhood.

10

Hitendra

May 3, 2025

·

Stayed 1 night

Convenient location

10

Angela K

Feb 4, 2025

·

Stayed 2 nights

Wonderful hotel just adjacent to Yale campus!

10

Janice

Jan 2, 2025

·

Stayed 1 night

Location was excellent, able to walk to theatre, concerts, New Haven pizza, and many different food options easily. Parking was very expensive and fortunately we did not have to use that. Overall a great place to stay in New Haven

10

Edward

Aug 4, 2025

·

Stayed 1 night

Nice hotel and great location.

8

Drew

Jul 12, 2025

·

Stayed 2 nights

Clean room, friendly staff. We stayed Sat-Mon and while the hotel was great, there was quite a bit of noise from the bars & partiers on the street. There was a panel under our window that let in all the sound. If I didn't have my earplugs, sleep would have been a struggle. Not being used to the downtown environment, we didn't feel very safe in the area and chose to drive most of the time when leaving the hotel. The restaurant on the 19th floor was great for our Monday breakfast with a varied menu and well-presented and delicious food.

8

Kenneth

Apr 19, 2025

·

Stayed 3 nights

The Omni New Haven is an excellent location in the middle of everything. Close to Yale and many food and drink spots. The room was a little worn out for the high price. The bars across the street were a noisy on Saturday night. Lots of fun was happening down there!! The 19th floor restaurant had good service and a great view.

10

Paul

Jan 20, 2025

·

Stayed 1 night

Great spot right in the middle of all things Yale

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Dining

Dining draws praise for the top‑floor restaurant’s views and generally good food, plus enjoyable room service. Downsides include pricey breakfast and occasional slow or understaffed service.

Related guest reviews

10

Robert

May 4, 2025

·

Stayed 1 night

Check in was fast and staff friendly. Not very happy with $25 parking fee. Dining on the 19th floor was enjoyable. Dan the bartender very cordial.

10

Andrew

Mar 16, 2025

·

Stayed 1 night

What a great place to stay. Wonderful customer service clean, and a spotless comfortable room. It was fun having dinner upstairs and taking in the view! Great place to stay if you’re seeing a show at College St Music Hall. We will be back!

10

Carolyn

Jul 6, 2025

·

Stayed 2 nights

Wonderfully attentive desk staff, excellent valet and maid service and dekicious breakfast on the 19th floor.

10

Abu

Oct 31, 2025

·

Stayed 2 nights

Nice stay, good restaurant option.

8

David

Jul 15, 2025

·

Stayed 1 night

This was a very nice place to stay for a fair price. The breakfast buffet was very expensive with understaffed service

8

John

Aug 12, 2025

·

Stayed 2 nights

bed and pillow were quite comfortable you are in downtown New Haven, so the late night revelers and racing motorcycles into the wee hours of the night were an unwelcomed addition to our stay. Free coffee and tea would have been a pleasant addition The restaurant breakfast was satisfying with a gorgeous view of Mew Haven Green.

8

Scott M.

Oct 9, 2023

·

Stayed 3 nights

Very nice hotel. Bell staff, front desk, and cleaning ladies are impressive. We were missing a coffee machine and it took them a really long time to bring a new one. Also, service at the restaurant on the top floor was SO slow that we and 2 other families had to leave before getting our food!

10

James

Apr 25, 2025

·

Stayed 1 night

Close to Yale University. Great restaurant.

10

Thomas

Nov 8, 2024

·

Stayed 1 night

Only was a one night stop on road trip but I highly enjoyed the stay. Very clean and spacious room. The room service was delicious especially the lobster bisque and chipotle maple honey wings. Would love to stay here again in the future for a longer stay.

8

Kenneth

Apr 19, 2025

·

Stayed 3 nights

The Omni New Haven is an excellent location in the middle of everything. Close to Yale and many food and drink spots. The room was a little worn out for the high price. The bars across the street were a noisy on Saturday night. Lots of fun was happening down there!! The 19th floor restaurant had good service and a great view.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$186
February	$159
March	$171
April	$197
May	$321
June	$230
July	$180
August	$180
September	$221
October	$247
November	$237
December	$170

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $193	17 $186	18 $314	19 $354
20 $165	21 $172	22 $183	23 $181	24 $248	25 $506	26 $340
27 $164	28 $164	29 $188	30 $199

Su	Mo	Tu	We	Th	Fr	Sa
				1 $202	2	3 $301
4 $166	5 $173	6 $198	7 $361	8 $545	9 $572	10 $747
11 $198	12 $179	13 $183	14 $197	15 $241	16	17
18 $174	19 $173	20 $290	21 $230	22 $447	23	24 $224
25 $173	26 $155	27 $158	28 $156	29 $157	30 $156	31 $156

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (Yale View)

Deluxe Room, 1 Queen Bed, Accessible (With Roll-In Shower)

Suite, 1 Bedroom (1 King Bed)

Premier Room, 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Suite, 1 Bedroom (Parlor Suite Component)

Yale View Room 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Omni New Haven Hotel at Yale

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Prices for upcoming dates