Comfort Inn Wethersfield - Hartford

I couldn’t even stay there. The place reeked of cigarette smoke. Then I spotted a roach crawling along the wall beside the bed and in the bathroom floor. Took a video and showed the front desk clerk, she said a manager would come talk to me…no one ever came or called. Ended up checking out and was told I’d be refunded. Trust me…you do NOT want to lay your head anywhere near this place!

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Room was not at all good and staff to

The initial room (319) was cold - the unit that was suppose to provide heat only blew out cold air regardless of the setting - management made aware and sent a man who came and hit it with a hammer which did not fix it- bathroom towels clothes and shower curtain dirty - blind on window detached from track - after many complaints to OWNER room was charged at midnight Changed to 411 where heat worked and bath linen was clean but there was no handle on the shower to turn on the water to have showers after the long day- stay was with 3 minor children- OWNER made aware RESPONSE WAS HE WOULD DEAL WITH IT IN THE MORNING and he left property- the bedding was dirty and had what looked like urine stains on the pillow cases - dirty baby socks found tucked between pillow and made up bed After contacting several people the next morning the room was changed late in the afternoon to room 426 which had clean linen heat and a handle on the shower however we noticed a roach and his buddies hanging out around the sink - I felt defeated and promised to be as vocal as possible about this dump and the HORRIBLE CONDITIONS The main reason for selecting this property was the pool which was DISGUSTING! The lake up the road was cleaner for my kids to wet their feet in. Hotels.com should send out people to visit these places before associated with them! This hotel has to do better and if you can you are better off at the MOTEL across the street