Name: Best Western Gateway Grand
Address: 4200 NW 97th Blvd, Gainesville, Gainesville, Florida, United States of America, Gainesville, Florida, US
Price range: $79–$472 per night
Rating: 8.28

What guests think

At Best Western Gateway Grand, travelers frequently praise the friendly, accommodating staff and the standout complimentary breakfast with a made‑to‑order omelet station, while noting that rooms and common areas feel older and in need of updates.

Cleanliness feedback is mixed: many find rooms clean, yet others report stained linens, musty odors, pests, or missed housekeeping and maintenance. Facilities draw praise for the large pool, hot tub, pet areas, and on‑site bar/restaurant, though the hot tub or pool are occasionally down or dirty and Wi‑Fi or ice machines can falter. Location is convenient just off I‑75 and generally quiet, but it’s a drive to UF and game‑day stays can disrupt check‑in. Overall, expect solid value with convenient access and useful amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the large outdoor pool, hot tub, pet areas, and the attached bar/restaurant; some also note a decent gym and ample parking. Issues recur with a broken or unheated hot tub, occasional pool cleanliness, spotty Wi‑Fi/ice machines, and inconsistent airport shuttle.

Related guest reviews

8

Barbara

May 22, 2024

·

Stayed 1 night

Room was great. Like staying in a small condo…there was a sitting area w TV, a kitchen w frig, stove, microwave, dishwasher & dishes, on other side of the wall were 2 queen beds w another TV. Free bfst was delicious. Only complaint was the pool was not maintained & had a lot of debris in it.

10

Erin

Aug 14, 2025

·

Stayed 1 night

Very nice. Best breakfast in a long time. The pool and hot tub were clean and working.

6

Bonnie

Aug 20, 2025

·

Stayed 2 nights

I stayed here with my husband for 2 nights. Some things we loved were: the spacious rooms. Our room included a sitting area with sofa, desk and then a separated bed area. The TV was thoughtfully placed where it was viewable from all areas of the room, including the bathroom. We also loved how quiet it was. We barely heard a peep the entire time we were there. The staff was great and we appreciated the fridge, microwave, and toiletries. Bed was super comfy, great linens and 4 nice large pillows! Also loved that the smart TV had Netflix available. The breakfast buffet was the star of the stay! We got there pretty early and everything was fresh and delicious! Some things we didn't love: We specifically booked this hotel for use of the hot tub, but found that it was luke warm, and pretty dirty, completely unusable. This was really disappointing. The room that held the toilet and shower was tiny! And impossible to open or close the door when seated on the toilet. Very awkward, especially for my 6'2 husband. *Some.towels in the pool area would be nice. Overall the room was nice for the price and id probably stay here again, but really hope they get the hot tub functioning soon, because that would be my only reason for not staying here in the future.

10

Melanie

Jul 27, 2025

·

Stayed 2 nights

This is a nice hotel with a great hot breakfast, nice pool, spa, and patio, and really comfortable rooms. While it might seem far from the center of Gainesville, not being near Archer Road and all the traffic of that area made it super easy to get around where we needed to go. We'll definitely try to stay here again.

8

Maria

May 18, 2025

·

Stayed 1 night

This place was pretty decent. The room was spacious but it was a little outdated (old appliances). It was ok for one night that we were passing by. It had a pool and jacuzzi. The best part was the breakfast which had an omelette station. It was a decent stay.

10

Myron

Apr 1, 2025

·

Stayed 1 night

Great spot. Quiet neighborhood yet close to everything. The separate restaurant bar where you use your drink tickets is very good! Nice pool and spa too. Really like this spot!

8

Brenda

Jul 7, 2024

·

Stayed 1 night

Very clean, comfortable bed. Ice maker consistently broken and staff at breakfast not helpful when asked for ice. (Front desk staff was VERY nice about getting us some, though)

10

John

May 19, 2025

·

Stayed 2 nights

The availability of a personal freshly cooked omelette at breakfast, and the Hot Tub and surrounds were excellent. Generally the hotel is very good, and this was our second stay

10

Tina

Mar 14, 2025

·

Stayed 2 nights

The property is beautiful. We stayed here the same time last year. The hot tub was not working last year or this year either. That was a disappointment. We were here for the NHRA, hot tub would have been nice.

10

Wolfgang

Apr 30, 2025

·

Stayed 2 nights

Really nice hotel with a large outdoor swimming pool and a well equipped gym. Nice breakfast included. Super friendly staff.

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AI-generated summary based on recent guest reviews

Cleanliness

Reports vary widely: many describe clean spaces, while others cite stained or worn linens, musty or moldy odors, dust, pests (ants/bedbugs), and missed or limited housekeeping during multi‑night stays.

Related guest reviews

2

Netanel

Sep 1, 2025

·

Stayed 1 night

we came to see the uf university and we came to the room late my son went to take a shower and the towels were ripped and the sheets of the bed had a lot of stains and on the pillows too and i don't recommend this hotel

6

braian

Aug 14, 2025

·

Stayed 4 nights

No cleaning the room in 4 days

4

Linda

Jul 28, 2025

·

Stayed 2 nights

The property is beautiful, and the breakfast was good. However, our room was dirty and the bathroom filthy! The floor looked like it was never cleaned- dirt in the corners, behind the toilet. At the top of the bowl, there was black mold ring at the top. The bathtub had brown stains on the bottom. We asked on Saturday morning to get the bathroom cleaned, but nothing was cleaned.

8

juana

Sep 1, 2025

·

Stayed 2 nights

Very clean.

10

Ian

Jul 30, 2025

·

Stayed 1 night

Property was clean and queit. Beautiful sceen around. One issue with the bathroom had mold in-between tiles and shower curtains too short spreading water all over the bathroom. There was alot of dust around the fridge.

2

Jervy

Aug 17, 2025

·

Stayed 2 nights

As soon as you walk in the room it smells like pee and has a musty odor. The shower curtain was too thin so when you took a shower, the whole bathroom will get wet. Floor was sticky,sheets looked dirty

10

Taylor

Aug 6, 2025

·

Stayed 1 night

This is the nicest best western we have stayed at. I highly recommend staying here. It’s very clean and nice.

2

Militzie

Jul 4, 2025

·

Stayed 2 nights

And checked right back out immediately. The garbage was not emptied, there was a dirty washcloth in the bathroom, and there were makeup marks on the sheets. Then, to top it off… A bedbug walks across the bed! Beware! And the management will tell you they can’t give you your money back even when you show them a picture of the bedbug, if you have booked on a third-party site.

6

Britni

May 11, 2025

·

Stayed 1 night

Bedding and towels were not clean at all. Thankfully I travel with my own, but there were spots on the fitted mattress sheet once I pulled back the duvet and spots all over the duvet. The wash cloths were almost sticky they were so dirty, and all I wanted to do was dry my hands. If the room was clean I’d give it 5 stars, but based on the whole experience, 3.5 stars

6

Pamela

Jun 17, 2025

·

Stayed 6 nights

The staff was pleasant, however, we were unaware the the rooms did not get cleaned and you had to get towels and empty your own trash. Asked personal on the floor cleaning and was just told that my room was not on their paperwork. Went down stairs and asked and was told it would happen tomorrow and he wrote it on a sheet of paper. The next evening still no service, the front desk personal stated the hotel policy was to set towels, trash etc outside the door for clean items. Why did they not tell me when i check in, this would have saved a lot of aggrivation on my part and we would have understood the rules. so i checked out early

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Rooms

Rooms are generally spacious and quiet with comfortable beds and some suite layouts, but decor and fixtures are dated; bathrooms can be small, AC units loud, and outlets/Wi‑Fi inconsistent.

Related guest reviews

8

Nevys

Dec 24, 2024

·

Stayed 2 nights

Hotel is very pretty, staff was good. But the room smelled bad and was very noisy. Too close to the highway.

6

Bonnie

Aug 20, 2025

·

Stayed 2 nights

I stayed here with my husband for 2 nights. Some things we loved were: the spacious rooms. Our room included a sitting area with sofa, desk and then a separated bed area. The TV was thoughtfully placed where it was viewable from all areas of the room, including the bathroom. We also loved how quiet it was. We barely heard a peep the entire time we were there. The staff was great and we appreciated the fridge, microwave, and toiletries. Bed was super comfy, great linens and 4 nice large pillows! Also loved that the smart TV had Netflix available. The breakfast buffet was the star of the stay! We got there pretty early and everything was fresh and delicious! Some things we didn't love: We specifically booked this hotel for use of the hot tub, but found that it was luke warm, and pretty dirty, completely unusable. This was really disappointing. The room that held the toilet and shower was tiny! And impossible to open or close the door when seated on the toilet. Very awkward, especially for my 6'2 husband. *Some.towels in the pool area would be nice. Overall the room was nice for the price and id probably stay here again, but really hope they get the hot tub functioning soon, because that would be my only reason for not staying here in the future.

6

jaimi

May 19, 2025

·

Stayed 1 night

Some updates to rooms could be used. There was a lack of working outlets in the room and ripped bath towels.

8

Kerry

Jan 18, 2025

·

Stayed 1 night

Nice big studio room. The furniture in the studio section was sort of dated.

6

Paul

Aug 6, 2025

·

Stayed 2 nights

The customer service and friendly staff are a positive. However the air conditioning units need to be changed, sleep was impossible because of the noise

6

Dmitry

Feb 14, 2025

·

Stayed 3 nights

The room is awkward. Bathroom is very inconvenient. TV in the main room is strangely positioned

8

Anna

Aug 17, 2025

·

Stayed 3 nights

Nice hotel. Very good complimentary breakfast with omelet station. AC unit was very loud.

8

Scott

Aug 17, 2025

·

Stayed 1 night

Gateway Grand is a solid hotel, it's getting a little old and worn. Still a nice property but dated. WiFi isn't great. Excellent breakfast. Nice people. Overall pretty good just really needs a remodel

8

Ruth

Aug 26, 2025

·

Stayed 1 night

It was comfortable and good for the money but the hotel and furniture were dated.

8

Gary

Feb 8, 2025

·

Stayed 2 nights

I stay at this property approximately once a month for the last year. It’s convenient to my local area business/personal requirements. Overall, I like the property especially the pool/Jacuzzi and the omelette bar for breakfast. The room however, is just OK. I stay usually in one of the King suites which gives me a little more space. The bed is fine, but the furniture needs to be changed out. Additionally, the bathroom area and shower needs to be modernized. The overall hotel requires some modernization. The hotel gets the basics right and has great potential, but it needs to be updated.

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Service

Service is widely praised as friendly and accommodating across the hotel and restaurant, with quick help when issues arise. Some guests report rude breakfast staff, poor communication about housekeeping or shuttles, and long game‑day check‑in delays.

Related guest reviews

10

Barbara

Aug 11, 2025

·

Stayed 1 night

This was our second time to stay at this hotel. The staff were informative, curtious and helpful. We were very pleased with our stay.

10

Walter

Aug 1, 2025

·

Stayed 6 nights

Every single staff member we spoke with or had any interaction with was friendly, kind, and helpful. They were quick with extra-anything we needed. We appreciated the option to reduce our carbon footprint with less room cleaning during our stay, and the front desk was always happy to give us extra towels, as needed. The building was clean and comfortable. The rooms were clean. 100% would stay here again.

10

Jeanette

Feb 10, 2024

·

Stayed 2 nights

The made to order omelets were delicious and the shuttle drivers Mike and Brian were great along with the front desk staff

2

Tara

Nov 24, 2025

·

Stayed 1 night

Did not allow us to check in at 4 o’clock due to the visiting team was at the hotel. Shower had mold soap dish was rusty.

8

Heather

Jul 15, 2025

·

Stayed 5 nights

We stayed at the Best Western Gaeway for a week. We had two children with us. We were there weekend and weekdays. Here's my honest and detailed review. The location is really nice , its tucked away and its not to busy in that area. The hotel is spacious . The decor and lobby are very nice and welcoming. The night desk man is very nice and welcoming!!! The house keeping staff ladies are very friendly and helpful. Breakfast is good. They do have a worker who does made to order omelet. The breakfast is limited options and its the same everyday, there is also no fruit. They always have 2 staff working breakfast most are quiet and nice. The one weekday lady who seems to be the main lady has little patience and a temper. She was told about a waffle batter spill and yelled and became very unwelcoming to eveeyone !! She made us feel very uncomfortable and afraid to ask any questions. The outdoor area is very nice,lots of seating, sun, shade. The hotter is hot! The pool is heated perfectly. The fencing around the area could use a good pressure washing but otherwise its beautiful. The fitness center location is a little odd especially for a female alone working out at night but the equipment is pretty standard and in working order. The rooms- they're clean, they lack a good deep cleaning. The sinks etc have hard water and soap scum all over but otherwise its clean and a pretty standard room. Some fridges have a small frezer and some dont. rooms are outdated with hard beds

4

Kathy

Nov 23, 2025

·

Stayed 1 night

Do not ever stay here for a home Florida football game. The opposing team stayed here. We couldn’t check in before 7:30pm, we had to park on a dirt parking lot and Uber to the game, and we were not allowed to use the restrooms. When we returned from the game at 11:45pm we had to wait in line for 30 minutes to check in. We will NEVER stay here again.

10

J

Apr 23, 2024

·

Stayed 1 night

We stayed at the Best Western Gateway Grand to break up a trip from Charleston to Cape Coral. The location was perfect to break up this trip. Right on the I-75 and about the right distance to and from both locations. We were greeted at reception by Arianna, who was super friendly, helpful and polite. I can’t compliment Arianna more highly for her level of customer service. Our room was really nice. Spacious, with a living area which we could comfortably sit in and watch TV. We ate at Gator’s Den Restaurant and had a really nice meal with a complimentary drink as we were hotel guest We had a really comfortable night’s sleep in the large bed and woke up refreshed. Breakfast was included and we had a delicious omelette, which was cooked to order. All in all, we had a really good stay at Best Western Gateway Grand and would thoroughly recommend it.

10

DOMINO

Nov 16, 2025

·

Stayed 1 night

Mamy options to choose from for breakfast. Quiet hotel. Comfy clean beds. TV allows login to favorite apps. Every staff member I interacted with were very professional and friendly!!

10

Joseph

Feb 14, 2025

·

Stayed 1 night

From the moment I walked in the door and was greeted by James ,the desk clerk, I was treated with respect and he was very courteous , I had to change rooms in the morning due to family and James was again right on it, What a pleasure to interact with employees like him, The phones were ringing non stop but he didn’t get flustered or irritated , just went about his job, Rooms were clean and smelled good , lobby and pool very nice , Awesome breakfast, Definately recommend this hotel

6

Pamela

Jun 17, 2025

·

Stayed 6 nights

The staff was pleasant, however, we were unaware the the rooms did not get cleaned and you had to get towels and empty your own trash. Asked personal on the floor cleaning and was just told that my room was not on their paperwork. Went down stairs and asked and was told it would happen tomorrow and he wrote it on a sheet of paper. The next evening still no service, the front desk personal stated the hotel policy was to set towels, trash etc outside the door for clean items. Why did they not tell me when i check in, this would have saved a lot of aggrivation on my part and we would have understood the rules. so i checked out early

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AI-generated summary based on recent guest reviews

Location

Just off I‑75 in a quiet, tucked‑away area, convenient for road trips and visits to Gainesville. It’s a drive to UF and some mention a tricky intersection or occasional highway noise.

Related guest reviews

8

Christine

Nov 20, 2024

·

Stayed 1 night

Decent property, a bit far from UF.. about 17 minutes. Nice breakfast. Room was good, quiet and clean. Bed was very comfortable! The outdoor windows of the entire building can use a good cleaning!

10

Beth

Jul 14, 2025

·

Stayed 1 night

Easy access from interstate. Loads of parking. Breakfast was excellent. Room was spacious.

10

Andrew

Aug 18, 2025

·

Stayed 1 night

Nice location. Nice checkin.

10

Lawrence

Feb 5, 2024

·

Stayed 1 night

Great location. Very close to I-75, but tucked back into a wooded area with an expansive back yard area for our dog.

10

Cathy

May 13, 2025

·

Stayed 1 night

We have stayed at this hotel on several occasions. It is very convenient when we drive from our home in SW Florida to Atlanta.

8

diana

Mar 29, 2024

·

Stayed 3 nights

We had a problem with intersection to get into property. Very dangerous, person at front desk agreed and suggested another way to get to Alachua. I wanted to change hotels because of this intersection. If a light is not installed, I will not stay at this hotel.

8

Cynthia

Aug 11, 2025

·

Stayed 1 night

Water upon arrival, quiet room, easy access from interstate

8

Snehal

Jan 20, 2025

·

Stayed 1 night

nice property, convenient location

8

scott

Aug 18, 2024

·

Stayed 2 nights

Nice room and property. If you are going because you are visiting UF, please know it's a 20-25 minute drive.

8

Chao-jih

Jan 9, 2025

·

Stayed 1 night

The location is convenient but traffic is a bit overwhelming.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a highlight, repeatedly praised for variety and a made‑to‑order omelet station. The on‑site Gator’s Den restaurant/bar is convenient and often enjoyed, though a few guests found it closed or underwhelming and noted occasional replenishment or service lapses.

Related guest reviews

10

Cesar

Oct 29, 2025

·

Stayed 2 nights

Clean room, spacious, comfortable and handicap accessible. The staff are friendly, very polite and professional. The breakfast buffet was excellent! Kudos to the hotel manager Josh!

10

David

Oct 22, 2025

·

Stayed 1 night

Very clean from the lobby to the guest rooms. The custom made omelette for breakfast is one of our favorites!

6

Michael

Apr 29, 2025

·

Stayed 1 night

The hotel restaurant was terrible. Food was stale and clod, service was extremely slow. Will not eat there again.

8

Christine

Sep 23, 2025

·

Stayed 1 night

Best bfast I’ve had in a hotel complete with made to order omelette station. Lobby and entrance is large! Good stay visiting UF. Hidden gem an exit north of most hotels. Clean rooms.

10

Myron

Apr 1, 2025

·

Stayed 1 night

Great spot. Quiet neighborhood yet close to everything. The separate restaurant bar where you use your drink tickets is very good! Nice pool and spa too. Really like this spot!

10

Jennifer

Sep 1, 2025

·

Stayed 1 night

Great property! Breakfast was the best I’ve ever had at a Best Western.

8

Eric

May 19, 2025

·

Stayed 2 nights

Conveniently located just off the I 75 in a small safe business park. Lots of on site parking , gym pool etc but not much choice of places to eat if you didn’t want to use the on site restaurant. Breakfast was ok with good choice

10

Carlos

May 4, 2025

·

Stayed 2 nights

Excellent breakfast. Nice pool.

10

Laurie

Jul 10, 2024

·

Stayed 3 nights

The Gators Den is awesome. Glad to see a menu in the elevator and the guest rooms. The best breakfast in any hotel I’ve been to on this trip. Go Gainesville.

4

amber

Aug 31, 2025

·

Stayed 1 night

First room A/C would not work only heat. They stop breakfast 15 min early and would not replenish food multiple people asking employees and they would not supply, only thing that was available was breads and other pastries. There were some old eggs dried out no one would touch. I will plan to book elsewhere in future travel.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$105
February	$130
March	$144
April	$145
May	$165
June	$108
July	$91
September	$93
October	$133
November	$121
December	$101

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $82	17 $99	18 $107	19 $107
20 $82	21 $82	22 $79	23 $79	24 $118	25 $472	26
27 $93	28 $93	29 $93	30 $87

Su	Mo	Tu	We	Th	Fr	Sa
				1 $92	2 $109	3 $109
4 $93	5 $93	6 $93	7 $98	8 $122	9	10 $354
11 $101	12 $101	13 $101	14 $110	15 $136	16 $159	17 $143
18 $102	19 $98	20 $92	21 $102	22 $147	23	24
25 $118	26 $101	27 $106	28 $106	29 $136	30 $311	31 $227

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Suite, 1 King Bed, Hot Tub (Living Room;With Sofabed)

Suite, 1 King Bed (With Sofabed)

Standard Room, 1 King Bed

Junior Suite, Multiple Beds

Standard Room, 2 Double Beds

Suite, Multiple Beds, Balcony

Standard Room, Multiple Beds, Accessible, Refrigerator & Microwave

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Gateway Grand

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Prices for upcoming dates