Is parking available at the property?

Yes, free self-parking is available on-site.

Does the property allow pets?

No pets are allowed at the property, including service animals.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers wheelchair-accessible parking, registration desk, concierge desk, and pool. There are also handrails in stairways and limited wheelchair accessibility in some areas.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Kissimmee, within a 5-minute drive of Shingle Creek Regional Park and Medieval Times. It is 2.1 miles from Give Kids the World Village and 3.7 miles from Kissimmee Sports Arena and Rodeo.

Does the property have a swimming pool?

Yes, there are 2 outdoor pools available, with access from 8:00 AM to 7:00 PM.

What are the policies for guests staying with children?

Children are welcome at the property. There is no charge for children under the age of 21, but cribs are available for a fee of USD 10.0 per night.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of USD 10.0 per night. Rollaway or extra beds are not available.

Berkley Lake Townhomes in Orlando

What guests think

Across reviews, Berkley Lake Townhomes offers roomy townhomes in a convenient, generally safe location, but experiences vary due to dated interiors, maintenance problems, inconsistent service, sparse supplies, and limited after-hours support.

Pools and gated grounds are appreciated, and the units provide plenty of space for families. However, housekeeping and hygiene concerns recur, including pests, stained linens, musty smells, and poorly cleaned kitchens and bathrooms. Expect basic facilities and ample room, but plan for uneven upkeep and support.

Facilities

Cleanliness

Rooms

Service

Location

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AI-generated summary based on recent guest reviews

Facilities

Gated community with a guard and pool areas that some guests enjoyed. On-site support is limited after hours, and a few reviews noted closures or unheated pools.

Related guest reviews

8

Christine

22 Jul 2024

·

Stayed 2 nights

A bit outdated, broken blinds, hole in upstairs bathroom wall, old water leak in upstairs ceiling, small patio. Large and spacious. Beautiful outdoor pool.

8

Jeffery

26 Mar 2023

·

Stayed 2 nights

The property is gated. Property clean. Nice pool.

10

Maximer

28 Aug 2023

·

Stayed 4 nights

We found dirty pillows, but once I called Brandon he had the cleaning duo come over and they were super nice and gave us cleaner pillows! We had a great stay. The pool was clean, the clubhouse smelled nice, and the guard was friendly. Though, the sugar ants come into the kitchen through the window, they weren’t really a problem. There was already damage to one of the doors and water damage in one of the bathrooms, but it didn’t bother us too much. We didn’t cause any damage!!! :P

2

richard

10 Feb 2025

·

Stayed 7 nights

No front desk, appliances in poor shape. It took 2 hours to receive towels. Kitchee N stool had a piece of metal protruding from the seat. We had to relocate to another property after 2 nights. Over ll horrible experience.

4

Kevin

20 Mar 2023

·

Stayed 6 nights

Great location and grounds in a gated community. Actual unit was dated and fairly filthy. Floors were dirty so we all had to wear shoes, blinds were falling off, dryer didn’t work etc. We had a full townhouse so it was very roomy and this place Would be awesome with facelift and some easier floors to clean. We still had great time as pool areas are nice, kiddy pool area was closed with no one told us about.

4

Toni

3 Jan 2025

·

Stayed 3 nights

Awful stay, at first glance it looked ok, until you see the carpet, sheets and surfaces were dirty! The downstairs toilet didn't work. Outside patio had broken glass and the one chair looked like a beaver got to it. Called to complain and the guy on duty said when we returned the next day from the park it would be deeped cleaned.... well it wasn't, the only thing they did was turn water on to the downstairs toilet which ran, and ran all day long. There was also a woman who sat on the playground to all hours of the night, which was right next to the unit we were staying at, to me that's creepy. I travel a lot to Florida and this is by far the worst place I've ever stayed. Please don't waste your money. Check in is slow because the gate keeper has to write down everyone's license info... how about a scanner to move it along.

6

Brian

1 Jan 2025

·

Stayed 19 nights

The accommodations could use an update. Mattresses were good but small fridge did not fit in the cabinet (door couldn't close), decor and furniture were a bit tired. Unfortunately the pool was outside and not heated. Elevator occasionally did not work. Workout room was under equipped. Staff was pleasant although at night usually received a message 'due to staffing issue. No one would be there'. Fairly convenient location but no keypad as it was not needed since gates actually did not exist. As stated the Mattresses were firm therefore if looking for basic overnight sleep, for the price, it works. Long term stay, well you get what you pay for.

2

Marilu

1 Jan 2025

·

Stayed 2 nights

In the kitchen was mold, the smell was very strong . They send me some instructions for some key that never was found, the TV never work in any room or living room, on the picture show was a pool in the back of the house and no was any pool, on the bed was a stain and in the shower was hair from other people, in one of the door was like a blood … please see the pictures

6

Aracely

15 Jan 2023

·

Stayed 19,371 nights

Fully equipped spacious townhouse. Needs better maintenance: old carpets, window/door screens with holes, needs painting and needs a good scrubbing. Felt safe with security gate and guard entrance. Good parking and close to Disney and supermarkets.

8

arthur

15 Jul 2024

·

Stayed 2 nights

We loved space of the townhomes and my children loved the pool. The property was very clean and quiet.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring problem, with multiple reports of roaches and other pests, stained linens, odors, dirty carpets, and poorly cleaned bathrooms and kitchens. A few guests did find their units clean, but overall standards appear poor.

Related guest reviews

6

Stephen

15 Mar 2025

·

Stayed 9 nights

We were disapointed at the condition of the appartment. The bathtubs had dirty footprints in thrm. We found cheetos chips on the floor of the bedroom, the windows in the bedrooms didnt close well, the was blood stains on the duvet and a dead cochroach in one of the beds, there wasnt any laundry and dish soa, not enough towels for the bathroom and no toilet paper rolls either.

4

raymond

30 May 2023

·

Stayed 3 nights

Welllllllll….. blinds slats missing bent or falling off, roaches everywhere all sizes , ants n spiders in the beds , TVs didn’t work batteries in remote rusted out, dirty bathrooms one toilet leaking water was told someone would come to fix no one did !!!!!! No dishwasher soap, kitchen towels or clothes or oven mitts paper towel etc hairy towels & the dryer runs hot and doesn’t shut off!!! Hair hair hair everywhere !!!!! Twin bed had gross brown stains on the comforter n sheets and the toilet brushes were full of dried up toilet paper JUST FREAKING GROSS!!!!! 1/10

4

GERARDO

22 Apr 2024

·

Stayed 3 nights

Dirty, rundown

2

Wendy

22 Dec 2023

·

Stayed 2 nights

The property was in very poor conditions and not very clean. Besides being very dated, there was a very bad smell in the master bedroom's bathroom. It smelled like sewer. It also smelled bad in the half bathroom downstairs. Obviously, there was a plumbing problem. Most of the curtains were broken and the lights in one of the bedrooms did not work. I was very surprised that they would rent out this unit in such bad conditions.

2

Antonio

27 Jul 2025

·

Stayed 2 nights

This was the most horrible experience I ever encountered during a vacation rental. I don’t even know where to start. 1. House was very nasty. Baby roaches dirty sheets and pillow cases. Bath tub was clogged. There was no rag or towels there, had to go buy my own. Tv downstairs wasn’t working, remind you it’s a 3 bedroom. Only the master bedroom and living room have a tv which is foolish. The owner didn’t come till the next day round 1pm to fix the small tv. There was crumbs and trash on the tables and cabinets. Sink drainage was horrible smell in the kitchen. The house isn’t being kept up wouldn’t recommend to a dog to live there. Roaches come out as soon as you start cooking.

2

Tyshelle

4 Apr 2025

·

Stayed 2 nights

Took me 3 hours to get the code to enter when i finally did the sheets had blood on them

4

Toni

3 Jan 2025

·

Stayed 3 nights

Awful stay, at first glance it looked ok, until you see the carpet, sheets and surfaces were dirty! The downstairs toilet didn't work. Outside patio had broken glass and the one chair looked like a beaver got to it. Called to complain and the guy on duty said when we returned the next day from the park it would be deeped cleaned.... well it wasn't, the only thing they did was turn water on to the downstairs toilet which ran, and ran all day long. There was also a woman who sat on the playground to all hours of the night, which was right next to the unit we were staying at, to me that's creepy. I travel a lot to Florida and this is by far the worst place I've ever stayed. Please don't waste your money. Check in is slow because the gate keeper has to write down everyone's license info... how about a scanner to move it along.

2

Logan

20 Jul 2025

·

Stayed 8 nights

This property was extremely dirty, with blood on the walls of the bathroom and in bed sheets. The towels were very dirty. there were Roaches in the property as well, The AC system needed cleaning as the dust was very bad. Where the AC vent blows in the wall you can see the dust build up. The carpets was sticky and very dirty as well. The communication with the manager was terrible as they stated they would get back to us and didn’t. We got sinus infections staying at this location . To note they moved us to a second property and it was just as bad as the first one. This place was terrible

2

Marilu

1 Jan 2025

·

Stayed 2 nights

In the kitchen was mold, the smell was very strong . They send me some instructions for some key that never was found, the TV never work in any room or living room, on the picture show was a pool in the back of the house and no was any pool, on the bed was a stain and in the shower was hair from other people, in one of the door was like a blood … please see the pictures

4

Keyaira

24 Jul 2024

·

Stayed 2 nights

Not sure if I just got a bad room, but I booked a 3 townhome for the weekend, based off some good reviews for this place. the room was not clean whatsoever stains on the bed, and what appears to be blood. The sofa bed mattress protector covered in stains as well. We were given the wrong WiFi password and couldn’t get ahold of a person for help until the NEXT day. Overall the resort amenities are nice, the townhome was spacious but the room was outdated and dirty. There’s no smart tvs and only a tv in the master & downstairs. So no tvs in the other rooms. The closet door was off in one of the bedrooms, all of the blinds in the rooms were tore up or missing. The microwave, and washer were also extremely dirty. I wasn’t even offered a change of room or a refund and their excuse was because it was booked thru hotels.com.

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AI-generated summary based on recent guest reviews

Rooms

Townhomes are spacious and suit families, but interiors are dated with broken or missing blinds, limited or nonworking TVs, and frequent maintenance issues with AC, appliances, or fixtures. Wi-Fi access or information was unreliable for some arrivals.

Related guest reviews

8

Christine

22 Jul 2024

·

Stayed 2 nights

A bit outdated, broken blinds, hole in upstairs bathroom wall, old water leak in upstairs ceiling, small patio. Large and spacious. Beautiful outdoor pool.

6

Maritza

23 Apr 2025

·

Stayed 7 nights

Nice place but everything in side from the couches to the rugs is all old.. and no tv in the rooms.. I also recommend you bring your own pillows. Other than that it was ok.

10

Nathalie

13 Jul 2024

·

Stayed 8 nights

It was a stay for 6 persons and was an amazing stay! We loved every part of the home.

6

Miriam

11 Mar 2024

·

Stayed 3 nights

The townhouse we stayed at was not the cleanest and had an old smell to it but it was a last minute choice because the one we were to get originally got canceled cause of a communication issue, but there was issues with the fridge not cooling good and the microwave did not heat at all , but everything else was okay

10

Reginald

30 Nov 2024

·

Stayed 5 nights

Was there for work. Space was quiet, roomy, and served its purpose

6

Jacqueline

7 Oct 2023

·

Stayed 5 nights

Property lacked many things a home that you are staying at has, e.g., PRIVACY BLINDS WERE DAMAGED in most every room, towels & washcloths were limited, no dishwasher detergent, lack of trash bags, TVs were outdated and hard to use - couldn't cast to them and only 1 TV in MBR; I would preferred to see TVs in all the BRs.

2

Jolene

9 Sept 2024

·

Stayed 2 nights

This was our second visit. First time everything was great, the condo was nice and clean, beds were comfy, bathrooms were stocked. This visit completely different. We had three adults, they gave two towels. There was a half a roll of toilet paper in two of the bathrooms, half bathroom had none. Almost every window had broken blinds and the curtains on the lanai doors were too small and didn’t cover the doors. Lanai doors were unlocked and cracked open when we arrived. Carpets are dirty, you can see walking paths in the carpets. The unit smelled very musty when we got there. There was a German cockroach on the wall which I have photos of. One of the bathrooms had a dirty sink and half used bar of soap. Kitchen dishes in the cabinet were not clean. The cooking utensils were gross. The beds were the most uncomfortable beds I’ve ever slept on, and we travel every weekend for business. The sheets felt like sandpaper. Ended up sleeping on the comforter and using a different blanket. The upstairs rooms were very hot, downstairs was nice and cool. The living room tv is the only tv that worked. The “office” is only open until 4:30, we were working so we couldn’t contact them regarding the room. After we got back for the evening no one was available. If you plan on staying here, make sure to arrive before 4:30 in case you have problems. Make sure you bring toilet paper, paper towels, cooking utensils/pans. Housekeeping never came at all but left a note asking for tips and leftover food

6

nathalia

2 Jul 2023

·

Stayed 2 nights

Its old and a bit dirty. Beds were clean for the lost part and served its purpose to sleep and rest.

8

arthur

15 Jul 2024

·

Stayed 2 nights

We loved space of the townhomes and my children loved the pool. The property was very clean and quiet.

4

Keyaira

24 Jul 2024

·

Stayed 2 nights

Not sure if I just got a bad room, but I booked a 3 townhome for the weekend, based off some good reviews for this place. the room was not clean whatsoever stains on the bed, and what appears to be blood. The sofa bed mattress protector covered in stains as well. We were given the wrong WiFi password and couldn’t get ahold of a person for help until the NEXT day. Overall the resort amenities are nice, the townhome was spacious but the room was outdated and dirty. There’s no smart tvs and only a tv in the master & downstairs. So no tvs in the other rooms. The closet door was off in one of the bedrooms, all of the blinds in the rooms were tore up or missing. The microwave, and washer were also extremely dirty. I wasn’t even offered a change of room or a refund and their excuse was because it was booked thru hotels.com.

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AI-generated summary based on recent guest reviews

Service

Service and communication are inconsistent: delayed entry codes, slow responses, and limited office hours or no front desk were reported. Some staff were helpful and resolved issues or relocated guests when contacted.

Related guest reviews

6

Nesha

22 Jul 2023

·

Stayed 3 nights

It was okay the first house had a hole in the ceiling but once i called the front they moved me quickly.

10

Maximer

28 Aug 2023

·

Stayed 4 nights

We found dirty pillows, but once I called Brandon he had the cleaning duo come over and they were super nice and gave us cleaner pillows! We had a great stay. The pool was clean, the clubhouse smelled nice, and the guard was friendly. Though, the sugar ants come into the kitchen through the window, they weren’t really a problem. There was already damage to one of the doors and water damage in one of the bathrooms, but it didn’t bother us too much. We didn’t cause any damage!!! :P

8

Kimberly P.

21 Dec 2021

·

Stayed 3 nights

Arrived after hours and guard was great, no problem getting room. Once there no wifi code so we had to go without until the morning. Kitchen missing some key cooking equipment (pancake flippers), no coffee filters or regular dish soap. The place overall was pretty stale but worked fine for this trip. Very bare bones in terms of decor and supplies. Positive, it was clean, washer/dryer (bring your detergent), safe area and within 30 minutes from most attractions. It also fit our family of 6 comfortably which is what we needed. Probably would not stay again but we thought it was fine for the few days.

2

Chateva

4 Jul 2023

·

Stayed 7 nights

The check in was horrible, then we have to report things broken, no tvs in rooms and they did not give me back my deposit for the things that was ALREADY broken so they kept my deposit even tho I reported it. I would never recommend this place to anyone.

2

richard

10 Feb 2025

·

Stayed 7 nights

No front desk, appliances in poor shape. It took 2 hours to receive towels. Kitchee N stool had a piece of metal protruding from the seat. We had to relocate to another property after 2 nights. Over ll horrible experience.

8

Willie

25 Jul 2024

·

Stayed 2 nights

At first I had trouble but Brandon fixed my problem i enjoyed the property will stay again

6

Balaji

25 Jul 2024

·

Stayed 4 nights

Did not receive check in instructions on time; some cabinets were broken; property could be cleaner; dryer not working properly.

2

Tyshelle

4 Apr 2025

·

Stayed 2 nights

Took me 3 hours to get the code to enter when i finally did the sheets had blood on them

4

Toni

3 Jan 2025

·

Stayed 3 nights

Awful stay, at first glance it looked ok, until you see the carpet, sheets and surfaces were dirty! The downstairs toilet didn't work. Outside patio had broken glass and the one chair looked like a beaver got to it. Called to complain and the guy on duty said when we returned the next day from the park it would be deeped cleaned.... well it wasn't, the only thing they did was turn water on to the downstairs toilet which ran, and ran all day long. There was also a woman who sat on the playground to all hours of the night, which was right next to the unit we were staying at, to me that's creepy. I travel a lot to Florida and this is by far the worst place I've ever stayed. Please don't waste your money. Check in is slow because the gate keeper has to write down everyone's license info... how about a scanner to move it along.

2

Logan

20 Jul 2025

·

Stayed 8 nights

This property was extremely dirty, with blood on the walls of the bathroom and in bed sheets. The towels were very dirty. there were Roaches in the property as well, The AC system needed cleaning as the dust was very bad. Where the AC vent blows in the wall you can see the dust build up. The carpets was sticky and very dirty as well. The communication with the manager was terrible as they stated they would get back to us and didn’t. We got sinus infections staying at this location . To note they moved us to a second property and it was just as bad as the first one. This place was terrible

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AI-generated summary based on recent guest reviews

Location

Convenient, generally safe and quiet, with easy access to Disney-area attractions, stores, and restaurants. Suitable for families needing space near major sights.

Related guest reviews

8

Brice

11 Mar 2023

·

Stayed 3 nights

There was a lot of things broken. Shower door, blinds, downstairs tv. Dead bugs around the house and it didn’t look like it was cleaned well before our stay. Overall everything could be looked over because of the beautiful area.

10

Sirena

2 Jan 2025

·

Stayed 2 nights

Stay was great, good location with lots of different stores within miles away,

8

Jeffery

26 Mar 2023

·

Stayed 2 nights

The property is gated. Property clean. Nice pool.

8

Kimberly P.

21 Dec 2021

·

Stayed 3 nights

Arrived after hours and guard was great, no problem getting room. Once there no wifi code so we had to go without until the morning. Kitchen missing some key cooking equipment (pancake flippers), no coffee filters or regular dish soap. The place overall was pretty stale but worked fine for this trip. Very bare bones in terms of decor and supplies. Positive, it was clean, washer/dryer (bring your detergent), safe area and within 30 minutes from most attractions. It also fit our family of 6 comfortably which is what we needed. Probably would not stay again but we thought it was fine for the few days.

10

deborah a

6 Jul 2024

·

Stayed 3 nights

Great location!

8

Glorines

14 Apr 2023

·

Stayed 2 nights

Very good for the price close to good restaurant, excellent for a family with kids

10

Jessica

14 Mar 2024

·

Stayed 2 nights

Nice location and safe neighborhood. Home was nice.

6

Brian

1 Jan 2025

·

Stayed 19 nights

The accommodations could use an update. Mattresses were good but small fridge did not fit in the cabinet (door couldn't close), decor and furniture were a bit tired. Unfortunately the pool was outside and not heated. Elevator occasionally did not work. Workout room was under equipped. Staff was pleasant although at night usually received a message 'due to staffing issue. No one would be there'. Fairly convenient location but no keypad as it was not needed since gates actually did not exist. As stated the Mattresses were firm therefore if looking for basic overnight sleep, for the price, it works. Long term stay, well you get what you pay for.

6

Aracely

15 Jan 2023

·

Stayed 19,371 nights

Fully equipped spacious townhouse. Needs better maintenance: old carpets, window/door screens with holes, needs painting and needs a good scrubbing. Felt safe with security gate and guard entrance. Good parking and close to Disney and supermarkets.

6

Toniah

27 Mar 2023

·

Property was fine but behind the property is a lot of woods so there were big raccoons climbing up the balcony’s and there was a huge rat by the doorway as i approached the property the house it self was ok

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AI-generated summary based on recent guest reviews

Berkley Lake Townhomes

About this property

Location

Room options

Comfort Townhome, 3 Bedrooms, Balcony

Villa, 4 Bedrooms, Private Pool

Comfort Townhome, 4 Bedrooms, Accessible

Guest reviews of Berkley Lake Townhomes

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Berkley Lake Townhomes