Name: Holiday Inn Express & Suites Sarasota East by IHG
Address: 5730 Gantt Road, Sarasota, Florida, United States of America, Sarasota, Florida, US
Price range: $64–$139 per night
Rating: 7.73

What guests think

At Holiday Inn Express & Suites Sarasota East by IHG, guests frequently praise the convenient location near I-75 and beaches and the friendly staff, while feedback is mixed on cleanliness and maintenance, especially bathrooms, odors, and aging fixtures.

Rooms are often described as comfortable or spacious, but recurring issues include damp air, low water pressure, noisy or leaking AC, thin walls, and worn fixtures. Breakfast draws many positive comments for being hot and tasty, though some guests encountered limited items near closing or repetitive choices. Facilities show inconsistencies, with a small or closed gym at times, a nonworking hot tub, elevator problems, and occasional parking fees or constraints. Overall, expect straightforward lodgings with variable upkeep; check room condition and amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: guests liked the pool, but the hot tub was sometimes out of order. The gym is small or was closed during some stays, one elevator was down at times, and some reported parking fees or limited spaces.

Related guest reviews

4

Jill

Aug 27, 2025

·

Stayed 1 night

The hot tub was not working and no waffles or pancakes for breakfast

10

Jasmyn

Aug 9, 2025

·

Stayed 1 night

Fantastic staff, great breakfast. Nice pool and spa very comfy bed

6

Georges

Jun 29, 2025

·

Stayed 7 nights

This hotel was chosen for the gym and breakfast. The gym was closed for a large segment of my week (7 nights) there, and they ran out of food at least 30 minutes before closing. Now, to be clear, they had food - they just did not cook any with 30 minutes to close, because it appears they wanted to clean up and get out. Not sure why this would be a problem passed on to hotel guests. To be fair, this is a frequent problem with Holiday Inn (cutting corners), as I had the same problem in Chicago and Detroit. Here, in Sarasota, the issue was made worse when the front desk person (Lourdes) stated that food was coming out, after she actually got up and spoke to them - but the food never came out - then she promised me "a credit" for the inconvenience, and no credit was provided. So, I am left with the impression that lying is acceptable to hotel guests - and to each other, as the kitchen staff promised Lourdes that food was coming out (and never did). Who is in charge here. Crazy. Bottom line ... do not trust the posted service hours, and plan to come early - or risk not eating. As for complaining ... good luck with that.

10

Eric

Jun 13, 2025

·

Stayed 4 nights

It was a great location. Very close to the interstate. Clean and comfortable room . The only complaint is the advertisement says access to off site gym facilities which is incorrect. They have a small gym on site with the necessities but I was expecting what was advertised so I was disappointed. Other than that everything was as expected.

8

Alexandre

Aug 12, 2024

·

Stayed 2 nights

The pool is nice but I think is to lower 5ft but is nice the staff is nice the breakfast is wonderful

10

Sarah

Aug 2, 2024

·

Stayed 1 night

The price is amazing, clean and odor free hotel. Pool was so nice. Loved it

2

Ellen

Mar 18, 2024

·

Stayed 1 night

Terrible. After paying $315 for the night, we were then told that Holiday Inn “didn’t own the parking lot” and we had to scan a QR code and pay $10 to park there. Such a scam. The soap dispenser wasn’t clean…I could go on, but want to just leave this morning. Ellen

6

Brian

Oct 30, 2023

·

Stayed 2 nights

This hotel looks great from the outside but the inside is another matter. Our room was on the 3rd floor and only 1 elevator worked so had to wait a lot. The shower in the room did not have a proper curtain and water got all over the floor. They sent a maintenance person who was not in a uniform just some puma pants and a T-shirt no name tag to come look at the shower. We asked for more towels at 430 pm to clean up the water but they didn’t have any and we had to wait until 930 when we got back to get more to clean the puddle up. Overall this was not up to Holiday Inn standards.

6

Van

Oct 29, 2023

·

Stayed 1 night

The hotel is a little dated but quiet. Main complaint, one of the 2 elevators did not work, was that way axtearcago when we stayed. The hotel elevator inspection certificate was out of date since 8/2023

8

Jimmy

Dec 31, 2022

·

Stayed 2 nights

Comfortable clean hotel. Great beds and good breakfast. Large rooms. Gym is small and basic. Overall ok

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Cleanliness

Cleanliness feedback is mixed: while some found rooms clean, many reported dirty or moldy tubs, hair in bathrooms, musty odors, dust or stains, and occasional pests.

Related guest reviews

4

Luis

Nov 30, 2025

·

Stayed 1 night

Our room had a weird smell. The bathroom door had the handle hanging off. The bottom of the bathroom door was lifted and looked wet. We could not stop sneezing my kids were stuffy. My husband said it could be mold in the room but not sure. There was hairs on the bathroom floor, the cushions were stained on the sofa bed, overall would not stay there again.

2

Eric

Nov 29, 2025

·

Stayed 1 night

Room bathroom tub full of hair, amenities Bed blankets dirty..a/c not working properly...don't appreciate the normally you get from holiday inn hotels..

6

James

Aug 20, 2025

·

Stayed 2 nights

The cleanliness and condition of the room did not meet the standards we expect from previous stays at Holiday Inn Express. The bottom of the bathtub was dirty, there were hairs around the bathtub and the sink. The sofa in the foyer had an unsightly tear in the upholstery.

6

Rhonda

Aug 13, 2025

·

Stayed 6 nights

The staff was very friendly. However the hallways were extremely hot. The bathroom needs to be updated. There was mold around the tub caulking. The room had an odor to it. Probably the rug I don’t know. It was a stale moldy odor. Definitely not worth the money I paid!

2

David

Aug 10, 2025

·

Stayed 1 night

What a nightmare! Spotted five roaches in less than 30 minutes. I was told to call the manager in the morning for a refund but she’s no where to be found. Person at the desk said no refunds if booked thru a 3rd party. Called the main number for Holiday Inn service and kept being transferred and hung up on. I will NEVER stay at another Holiday Inn!

2

Rosa

Jul 19, 2025

·

Stayed 1 night

The tub had mold around it and the bathroom floor needed to be scrubbed,Iwas afraid to put my feet in that tub to take a shower because it was dirty ,not good at all

2

jose

Jul 13, 2025

·

Stayed 1 night

The property was not well maintained — it was generally dirty, and the bathroom was in extremely poor condition. I have photos to document this. The tub was filthy, the ceiling was deteriorating and coming down, and the doors were damaged with rusted frames and hinges, among other issues.

8

Ankit

Jun 29, 2025

·

Stayed 2 nights

Bath was not cleaned. Staff was very friendly

2

Cecilia

Jan 22, 2023

·

Stayed 1 night

Rooms are musky and dirty. Walls paper thin can hear people talk and argue all night. Not with the 350$ for one night

4

James

Jan 20, 2023

·

Stayed 1 night

Room could be a little cleaner, and some toe nails along the base board. There was some hair in the tub. Room had a musty smell. . Third floor hallways smells of cigarette smoke. There were dirty towels on the floor by the Trash can as you got off the elevator.

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Rooms

Rooms are often comfortable or spacious, but several reviews note dated decor and maintenance issues such as noisy or leaking AC, low water pressure, dampness, and worn fixtures; some also mention thin walls and unstable Wi-Fi.

Related guest reviews

8

Prateek

Nov 2, 2025

·

Stayed 1 night

King suite was very spacious, in good condition

10

David

Aug 9, 2025

·

Stayed 1 night

Comfortable mattress.

6

Elcira

Aug 9, 2025

·

Stayed 7 nights

The property was safe and close to US75. The room as cleaned and staff was attentive. However, during the week breakfast was until 9am and always served the same thing, most of the time we never made it. Also the tub was reglazed and had a weird indent where the water would collect in the middle. The shower head hardly had any water pressure. The mattress was ok.

8

Robert

Jul 16, 2025

·

Stayed 4 nights

Overall very clean and efficient operations. Our particular shower and significantly low pressure.

6

Cindy

Jun 19, 2025

·

Stayed 2 nights

My a/c was leaking when i got there. Carpet was wet 3-4 ft away from a/c. They didnt seem to care. It was a lot worse when i left. They didnt event try to do anything about it.

4

james

May 4, 2025

·

Stayed 1 night

Our room #413 had an extremely loud AC unit. None of slept well. We were told that the maintenance personnel was gone and they were booked up and couldn’t move us. They also mentioned they knew about the AC issue. Not sure why the maintenance personnel was allowed to leave without fixing it. If you stay in #413 they will take your money and not fix the issue they know about!

6

Steven

Jan 29, 2025

·

Stayed 2 nights

Room was a little dated. Had some rust areas and a broken towel rack in the bathroom. Tough to navigate channels on tv

8

Thomas

Jan 21, 2025

·

Stayed 1 night

Clean property with nice size rooms. Decent breakfast and coffee selection. Internet was the only downsize as we could not maintain a stable functioning connection.

4

Jessica

Jun 9, 2024

·

Stayed 2 nights

The hotel was very outdated. There were two elevators. One didn’t work and the other got stuck multiple times during our one day stay. The room was wet with humidity and the bathroom fan was constantly on to try to mitigate the moisture. Even during the night the air conditioner was at 65 (we didn’t set it to that) to keep it cool yet we were wet. The tub drain was broken and curtain to the bath was discolored. The carpet had stains everywhere. My son was on the pull out couch and when we opened it it had food crumbs everywhere. The climate of the room agitated my husband and son’s asthma so bad we had to leave after one night.

6

Yuray

Sep 5, 2023

·

Stayed 3 nights

I think basic is the best word to describe this property… While reception is friendly enough upon checking in, once in my room, it took over an hour to get somebody at the front desk to answer the phone… When I asked if a few more hangers could be provided. I received a call back letting me know “no we are so sorry there aren’t any.” After unpacking as I began to iron a garment, I realized there was a disgusting red crud on the iron itself, and I nearly ruined my shirt… Three days later I was still waiting for that iron to be replaced after I personally brought it to the reception desk… The devil is in the details, and not having three or four extra hangers, or a functional iron in the room is a dealbreaker for me… Basic need not mean substandard.

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Service

Many guests praised friendly, helpful staff, though others experienced rude or absent front desk service, delayed check-in/out, and unresolved requests.

Related guest reviews

10

James

Aug 2, 2025

·

Stayed 1 night

2nd visit. Receptionists always accommodating and welcoming.

10

TRICIA

Jun 23, 2025

·

Stayed 2 nights

Staff were extremely helpful. Room was clean and food was good. Would definitely stay again!

4

Taslini

Jun 21, 2025

·

Stayed 2 nights

Staf in the breakfast area was very nice, but not the front desk.

2

Antonio

Jun 8, 2025

·

Stayed 1 night

My arrival was at 2:30 am with prior notice to the hotel, upon arrival they received me at the front desk and they already had the room key ready, when I went up to the room the key did not work, I went down to the front desk immediately there was no one at the front desk, for an hour I was waiting and no one came back, I had to call customer service from the hotel corporate to help me, they finally contacted the person at the front desk and arranged the programming of the room key, access to my room was finally at 4:00 am, An example of the poor service attention to a priority need of a hotel such as room access, the main business of a hotel

10

William

Jun 3, 2025

·

Stayed 5 nights

Room was exactly what we were expecting. It was spacious, clean and comfortable. Breakfast was good. Staff was very helpful and welcoming. James really went above and beyond to get us into our room early after my husband threw his back out the day before. It was much appreciated! He even went as far as to personally check to make sure the room was ready. It was that extra touch that really made the stay for me.

10

Amy

May 17, 2025

·

Stayed 1 night

Staff is very friendly and helpful

2

Patrick

Oct 17, 2024

·

Stayed 3 nights

Staff and manager were not helpful. I had a reservation confirmed over the phone for 10/16, but when I got there, someone was already in the room. Front desk kept asking who I talked to on the phone. I didn't get a name because I've been working 16 hour days for 10 straight days for Florida Power and Light. The staff's only response was they didn't have any rooms. I DO NO RECOMMEND THIS PROPERTY

6

deborah

Jul 29, 2024

·

Stayed 2 nights

We had to ask for towels, they got upset when asked, we told them in the AM when we were going out the dirty towels were in the bathroom, and if they could get those and bring clean ones they said MORE TOWELS!! That night when we got back the towels were still in bathtub we had also adjef gor a toll of yoilet paper and there was none. SO. We went downstairs and asked the VERY NICE AND HELPFUL gentleman if he could help us and he didn't have a problem at all. He also told us we were not the only ones with dirty towels...wouldn't stay hrre again

4

Aviv

Jul 28, 2024

·

Stayed 2 nights

The front desk ladies were rude and nasty

10

mark

May 23, 2023

·

Stayed 1 night

Excellent staff

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Location

Convenient location near I-75, shopping, and a short drive to area beaches; several guests also described it as safe and easy for road travel.

Related guest reviews

10

Aimee

Nov 30, 2025

·

Stayed 1 night

Excellent location, super convenient. Everything very clean. Breakfast was wonderful!

8

Robbin

Oct 30, 2025

·

Stayed 3 nights

The location was great.

10

carresaa

Aug 2, 2025

·

Stayed 1 night

I had a great stay. Its not to far away from the beach. The staff is very nice. I loved it.

10

Asle

Jun 21, 2025

·

Stayed 1 night

It's very clean and has a good location. Excellent service. We had a great time. I'll be back soon.

10

Douglas

Jun 21, 2025

·

Stayed 1 night

Convenient near highway.

10

Irina

Jun 3, 2025

·

Stayed 3 nights

Great location, easy drive to St Armands circle, Siesta Key and Lido Key beach

10

Brian

May 29, 2025

·

Stayed 1 night

The manager was a pleasure to speak with during my stay and the Holiday Inns location is very convenient for work.

10

Anne

Dec 1, 2024

·

Stayed 1 night

Close to local shopping and I75. Visited Myakka state park nearby

10

Lisa

Nov 3, 2024

·

Stayed 1 night

The property was clean and taken care of. It was easily accessible. Close to dining and shopping.

10

Amy

Jul 29, 2024

·

Stayed 3 nights

Great Location, quiet and clean. Definitely would go back

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Dining

Breakfast is widely appreciated for being hot and tasty, but some found options repetitive, items unavailable near closing, or staff curt.

Related guest reviews

10

Aimee

Nov 30, 2025

·

Stayed 1 night

Excellent location, super convenient. Everything very clean. Breakfast was wonderful!

4

Jill

Aug 27, 2025

·

Stayed 1 night

The hot tub was not working and no waffles or pancakes for breakfast

10

Jasmyn

Aug 9, 2025

·

Stayed 1 night

Fantastic staff, great breakfast. Nice pool and spa very comfy bed

8

Stephanie

Jul 18, 2025

·

Stayed 4 nights

This hotel was decent. Good location. However i booked this hotel for the specific hot breakfast that was pictured. Biscuts n gravy and pancakes gets old daily. No bacon just turkey sausage that was disgusting. Thats my only complaint was the breakfast. Holiday Inn usually have the best breakfast selection. Parking was absolutely terrible also..... allowing people with boat and jet ski trailers to take up 4-5 spots left no spots for others staying needing to park.

6

Georges

Jun 29, 2025

·

Stayed 7 nights

This hotel was chosen for the gym and breakfast. The gym was closed for a large segment of my week (7 nights) there, and they ran out of food at least 30 minutes before closing. Now, to be clear, they had food - they just did not cook any with 30 minutes to close, because it appears they wanted to clean up and get out. Not sure why this would be a problem passed on to hotel guests. To be fair, this is a frequent problem with Holiday Inn (cutting corners), as I had the same problem in Chicago and Detroit. Here, in Sarasota, the issue was made worse when the front desk person (Lourdes) stated that food was coming out, after she actually got up and spoke to them - but the food never came out - then she promised me "a credit" for the inconvenience, and no credit was provided. So, I am left with the impression that lying is acceptable to hotel guests - and to each other, as the kitchen staff promised Lourdes that food was coming out (and never did). Who is in charge here. Crazy. Bottom line ... do not trust the posted service hours, and plan to come early - or risk not eating. As for complaining ... good luck with that.

10

Krystle

Jun 9, 2025

·

Stayed 2 nights

It was perfect for a quick trip to the beach. The breakfast was awesome.

10

Patricia

Jun 8, 2025

·

Stayed 1 night

It was really nice with an amazing breakfast

10

jimmy

Jun 6, 2025

·

Stayed 1 night

easy fast check in great stay and great morning breakfast

2

Yelena

Apr 21, 2025

·

Stayed 1 night

They said there is breakfast and it wasn’t there

6

Catherine

Sep 2, 2024

·

Stayed 2 nights

The front desk staff were not friendly. They did not explain anything (breakfast, pool, etc.) until I asked. The entire building needs an upgrade. It wasnt as clean as other Holiday Inn Express locations I've stayed at. There was hair on the biscuits at breakfast. The hotel staff i notified pretended not to speak English. I am a fan of the Holiday Inn Express brand but will not stay at this location again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$172
February	$215
March	$194
April	$174
May	$109
June	$112
July	$92
August	$85
September	$94
October	$102
November	$115
December	$132

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $83	15 $84	16 $80	17 $80	18 $83	19 $83
20 $80	21 $80	22 $78	23 $90	24 $74	25 $76	26 $74
27 $74	28 $101	29 $86	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
				1 $93	2 $104	3 $106
4 $83	5 $109	6 $108	7 $106	8 $97	9 $109	10 $120
11 $106	12 $107	13 $109	14 $109	15 $94	16 $102	17 $102
18 $83	19 $109	20 $109	21 $83	22 $125	23 $139	24 $116
25 $84	26 $90	27 $64	28 $67	29 $83	30 $102	31 $83

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Suite, 1 Bedroom

Standard Room, 1 King Bed

Suite, 2 Queen Beds

Standard Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Sarasota East by IHG

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Prices for upcoming dates