Holiday Inn Palm Beach-Airport Conference Center, An Ihg Hotel

It was alright. Breakfast served but not included. They charge for parking. The view from the hotel was terrible so if that means a lot don't go here. The gym was nice AND included. The pool was available but small. This hotel barely got 4 stars from me but it made it

You now have to pay to park $13+ a day and the breakfast buffet is $27 whereas it was a free breakfast prior to all the extras. Keep in mind of the additional fee staying

Nice hotel but BEWARE they charge $13 for parking. If I knew that before hand I would’ve made a reservation elsewhere.

The pool and pool table and the bar is amazing

Hotel is recently renovated, with some work still going on.. (Lobby was very noisy at check in.) Rooms were clean and comfortable. We chose this location as it was a 7 minute drive to the Palm Beach County Convention Center. Be sure to check your bill, as I was mysteriously charged $14.58 which the staff "removed" but it still showed up on my credit card. Staff members were good at rectifying the situation.

Only thing was you had to pay for parking

The hotel itself is fantastic — clean, comfortable, and in a great location. The amenities are great, and the pool and bar area are especially enjoyable. Unfortunately, the parking situation is a major downside. It’s just a surface lot, yet you’re required to use an inconvenient app to pay, which feels unnecessary and overpriced. Overall, loved the hotel, but the parking arrangement is frustrating and detracts from the experience.

Very nice hotel near the airport. We had a short stay after a late flight. Nice fitness center and pool. I would recommend staying here if you want to be near the airport.

I chose this property because of its proximity to the airport. The parking lot could use some landscaping especially when you’re charged $12 +tax to park! Room is nice, very standard. Having a steamer is a nice touch as I wasn’t looking forward to ironing my clothes. A Keurig coffeemaker is in the room with coffee pods and tea bags, BUT one of the tea bag pouches looks like it’s been there for years - all crumpled and torn. I’m bringing it to the front desk when I leave. Bathroom definitely needs renovating. The sink is small with no place to put your toiletries except for the top of the toilet or a shelf near the door. No towel bar near the sink. I won’t stay here again mostly because of the $12 parking charge. I arrived after 6 pm and am leaving at 4:30 am. I still had to pay for 24 hours worth of parking. You have to drive to get to the property - parking should be included! Glad I’m here just for the night

It was convenience , excellent customer service , the girl from Cuba went out of her way to get me some disposable forks. The entry lobby is very clean . Ps please , keep in mind that even if you are a Marriott member you still have to pay parking .

I checked in on Thursday night close to midnight. When I checked the bed the pillows and comforter had stains on them. The bathtub drain was dirty, the curtains had some white stuff on them. The desk chair was dirty with crumbs and under the bed had crumbs and stuff too. It's clear housekeep needs to bed in clean up the rooms. I didn't get a chance to try out another services cause I wasn't at the hotel much so can't give an opinion on that. For my first experience with Delta hotels by Marriott it was disappointing, i ask for housekeeping to change the sheets Friday morning and was going untill Saturday night around 12 am and was shocked and concerned to see that they burnt my sheet and left an ink stain in my sheet, not sure if it was intentional but I didn't feel safe sleep on it so had to call downstairs for different sheets and didnt sleep well that last night. I was glad to leave in the morning that I checked out early. In my rush to leave I forgot one of my phones and had to go back for it and housekeeping had my phone in a plastic bag under some towels which I didn't appreciate. I don't want accuse anyone but was weird. With that being said this hotel has left a bad taste in my mouth and I worth recommend staying there.

First time I am doing one of these. My stay here was atrocious. I requested 2 towels and that literally took 3+ hours, I had to find the house ladies and get them myself. The pillows were not clean. Shower curtains were stained and dirty. The shower is falling apart at the base. All of that would’ve been acceptable, if it was reflected on the advertised pictures and the price I paid for my stay. Those are the qualities of a motel and not a 4 star hotel as advertised. Even then, i ponder if it was just a bad week for the staff — because otherwise that was unacceptable.

The property was great, especially for the price. The staff was super friendly and helpful. The rooms were clean. The location was convenient

Room cleanliness, hygienic, proper function of lockers etc.,

I highly recommend ripping up all the carpet in the guest rooms. They smell moldy

Staff was very welcoming and helpful, rooms were clean and comfortable. Laundry on site was very convenient

The room was dirty and it had musty smell. The bathroom wasn’t clean.

First room we were in, water was coming from behind the wall onto the floor when the shower was turned on. We told someone and they quickly moved us and gave us a complimentary breakfast pass. Our second room was okay. It felt stuffy in there and the vents were full of dust. The room was okay, and the staff was excellent, however; I would not stay here again.

Nice staff, clean room

The room was dirty. There were socks under the bed from a previous guest and toenail clippings on the carpet. The front desk staff was not friendly. The airport shuttle driver almost ran my daughter and I over. The shower barely put out any water and the shower head was so dirty. The doors were rusty. The pillows were flat and the a/c was not great. The walls are so thin we had to listen to our neighbors screaming at each other in the middle of the night. I think paid parking should be more obvious.

The hotel was amazing! Close to downtown. The staff were friendly and accommodating. So comfortable were the beds and bedding. Quiet and would definitely stay again!

AC is bad. Noisy and won’t cut on or off according to thermostat

At first glance this hotel seemed very nice. Their shuttle from the airport is a great sprinter van. The lobby and restaurant are very well decorated and clean. The staff is incredibly nice and helpful. The main issue lies with the room. It had a really musky smell when we first walked in. Behind the door was a huge frayed area of the rug. The bathroom handle didn’t work from the outside at all so if you accidentally closed the door from the outside guy couldn’t get back in. The door stopper to the bathroom door fell of and had a huge spike exposed. The bathroom shower was clogged and wouldn’t drain. The water pressure was okay but not great. The bed were comfortable but the room was cramped. Outside of the hotel is all freeways with tons of busy loud roads and a train track. It’s very dirty and not a place that has anything walkable.

Noisiest hotel I've ever stayed in. Pool is literally next to I95 and couldn't relax due to traffic noise. Trains right outside room window and AC coming on every 10 minutes sounding like a 747 taking off ruined what is hoped would be a good night's sleep before continuing my travel. I really do not recommend this hotel.

Everything was great, except issue with AC didn’t work well couldn’t put it less than 70 it was set to that temperature room was hot.

Rooms were clean and beds comfortable. Food in the restaurant was very good. Short trip to the airport and shuttle service offered. Not a great location for walking but otherwise very satisfied.

The room was not in the ideal place because of noise. The water pressure in the shower wasn't great.

Ac is very loud all night

We had a king size bedroom and the bed was hard and uncomfortable. The AC made a loud thunderous noise and rattled when it came on and went off. It woke us up out of our sleep several times.

Smooth check in. Clean rooms. Nice space/ spacious. Keurig machines. No microwave

One interaction with one female staff at the front desk was a rude when she remained on her cellphone as I waited for her . Aside from that the restaurant staff was very nice and courteous. I would recommend and I would definitely stay there again

First time I am doing one of these. My stay here was atrocious. I requested 2 towels and that literally took 3+ hours, I had to find the house ladies and get them myself. The pillows were not clean. Shower curtains were stained and dirty. The shower is falling apart at the base. All of that would’ve been acceptable, if it was reflected on the advertised pictures and the price I paid for my stay. Those are the qualities of a motel and not a 4 star hotel as advertised. Even then, i ponder if it was just a bad week for the staff — because otherwise that was unacceptable.

The staff here have been the most hospitable of all hotel properties (Marriott and other) throughout my decades of traveling!

We had a very challenging travel experience. Once we arrived at the Delta, there were a few more challenges. However, when we mentioned this to the Engineering Manager, he was more than accommodating. Gave us coffee, took us to the bank and even get our rental car. I can't mention his name or my review won't get posted..but what a gem! I have already booked another room at the Delta for our flight into West Palm Beach. Thank you!

Super disappointed. They cancelled my reservation a few hours upon my arrival

Didn’t like the midnight staff, was not very helpful, also having to pay for parking at the hotel and it’s not even a secure parking. I did enjoy the server at the bar and the room was clean

After checking in online, we arrived and were told that they had bumped our room for a large group reservation. They paid for another room at a courtyard Marriott around the corner which was nice but it wasn’t as nice as we expected the delta to be. The staff at both locations were great but it wasn’t the experience we had booked.

Property was extremely beautiful and the staff was nothing short of amazing!!! From the front desk to housekeeping, will definitely be staying here again!

We had to reschedule our flight due to a storm back home. Not knowing the area, we picked a Marriott. Transportation to hotel and back was with a friendly staff and new, clean shuttle. Hotel was great with an onsite restaurant/bar with plenty of other amenities. Wonderful, unexpected stay.

Front desk staff were exceptional and went above and beyond with our 1am check-in and various accommodations for us. We really appreciated the personal touches and we were made to feel very special during the entire time we were there! Loved the fresh modern decor and the vibe of the communal spaces

The hotel was amazing! Close to downtown. The staff were friendly and accommodating. So comfortable were the beds and bedding. Quiet and would definitely stay again!

At first glance this hotel seemed very nice. Their shuttle from the airport is a great sprinter van. The lobby and restaurant are very well decorated and clean. The staff is incredibly nice and helpful. The main issue lies with the room. It had a really musky smell when we first walked in. Behind the door was a huge frayed area of the rug. The bathroom handle didn’t work from the outside at all so if you accidentally closed the door from the outside guy couldn’t get back in. The door stopper to the bathroom door fell of and had a huge spike exposed. The bathroom shower was clogged and wouldn’t drain. The water pressure was okay but not great. The bed were comfortable but the room was cramped. Outside of the hotel is all freeways with tons of busy loud roads and a train track. It’s very dirty and not a place that has anything walkable.

This is a very nice and comfortable place. Very close to the W.Palm Beach Airport and they gave us a shuttle bus ride to the airport.

Noisiest hotel I've ever stayed in. Pool is literally next to I95 and couldn't relax due to traffic noise. Trains right outside room window and AC coming on every 10 minutes sounding like a 747 taking off ruined what is hoped would be a good night's sleep before continuing my travel. I really do not recommend this hotel.

Friendly staff, the most comfortable beds and great atmosphere. Want to go back already. Easy ride share to the beach or near-by restaurants and the airport shuttle to PBI is only about 5min.

The hotel is in good condition, close to the airport and about 7 minutes from tourist areas for dining and walking. When we arrived at the room, the door was open and it seemed insecure to me, so I requested a room change and we were given one immediately. I give it 4 stars because it doesn't have nice views. From any angle, you will always see the highways, and upon entering, there is nowhere to walk to nearby sites. That was the only thing I didn't like. The staff is attentive and helpful.

Very nice hotel near the airport. We had a short stay after a late flight. Nice fitness center and pool. I would recommend staying here if you want to be near the airport.

The front desk staff were friendly and welcoming. The location of the hotel was slightly remote; there was not a great deal within walking distance.

Hotel is recently renovated, with some work still going on.. (Lobby was very noisy at check in.) Rooms were clean and comfortable. We chose this location as it was a 7 minute drive to the Palm Beach County Convention Center. Be sure to check your bill, as I was mysteriously charged an amount that this review doesn't allow. The staff "removed" but it still showed up on my credit card. Staff members were good at rectifying the situation.

Just perfect for one stay. Great stuff and very comfortable room. Close to downtown West Palm Beach.

It was alright. Breakfast served but not included. They charge for parking. The view from the hotel was terrible so if that means a lot don't go here. The gym was nice AND included. The pool was available but small. This hotel barely got 4 stars from me but it made it

Enjoyed the pool. Had really good calamari at the bar. Would stay here again.

You now have to pay to park $13+ a day and the breakfast buffet is $27 whereas it was a free breakfast prior to all the extras. Keep in mind of the additional fee staying

Just too expensive for food

Atmosphere was very pleasant and modern. Rooms were very nice and clean, as well as the bath. Nice amenities. Qualty of the dinner was 2.5 stars. Frozen block of fish. Dried out and not worth the $$. No rolls. Had to request breakfast toast as a substitute. Vegetables were ok.

The check in was The best. Kathy was absolutely amazing. The drinks at the bar & food were delicious . The room was clean and beautiful. The lobby smelled amazing. Pool was well maintained. I definitely recommend this hotel.

older property, restaurant did not open till 10:30

Uncomfortable bed, dead gecko ate the sofa, uncomfortable sofa bed, no room service , no cleaning options

I highly recommend the hotel. Pros: • Excellent customer service. • The room was clean and spacious. • The shuttle service was fast and efficient. (Just make sure to call the hotel when you arrive at the airport.) Cons: • There are no restaurants nearby. • The hotel’s restaurant and bar follow a strict schedule. Unfortunately, both times I tried to eat or drink, they were closed—once at 2:00 PM and again at 11:00 AM.

Convenient location. Very busy Lobby. Disappointed that the bar closed at 10:00 PM, when I arrived.